FaultScore

FaultScore report

2019 Hyundai Kona problems

Owners have filed 246 complaints about the 2019 Hyundai Kona with NHTSA between 2018 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 1 of 9 worst.

F

FaultScore 87/100

Higher is worse. Measured against the other years of the Hyundai Kona.

How this is worked out

The numbers

246

Complaints

18

Crashes reported

6

Fires reported

8

Injuries reported

36,750 mi

Median mileage at failure

Half of reported failures happened before this

49%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 67 vs 50 Early failure 83 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Kona. 50 means typical for this model; 100 means roughly double.
Severity — 67
13% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 83
49% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other Hyundai Kona

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 Hyundai Kona

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 137 55.7%

2 crashes, 3 fires · median 70,000 mi

3 crashes, 1 fires · median 2,488 mi

2 crashes, 0 fires · median 11,500 mi

Median failure at 1,950 miles

1 crashes, 0 fires · median 8,000 mi

Fuel & Propulsion 9 3.7%

Median failure at 3,677 miles

Acceleration & Cruise Control 7 2.8%

1 crashes, 0 fires

Airbags 5 2.0%

5 crashes, 1 fires · median 3,400 mi

Lights 4 1.6%
Body & Structure 4 1.6%

1 crashes, 0 fires

Brakes 3 1.2%

2 crashes, 0 fires · median 9,100 mi

Seats 2 0.8%

Median failure at 8,000 miles

Doors, Latches & Locks 1 0.4%

Median failure at 10,228 miles

Seat Belts 1 0.4%

1 crashes, 1 fires · median 3,400 mi

Windows, Mirrors & Wipers 1 0.4%
Steering 1 0.4%

Median failure at 8,300 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 5.7%
1,000 – 9,999 miles 18 25.7%
10,000 – 24,999 miles 9 12.9%
25,000 – 49,999 miles 10 14.3%
50,000 – 74,999 miles 8 11.4%
75,000 – 99,999 miles 8 11.4%
100,000 – 149,999 miles 12 17.1%
150,000+ miles 1 1.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2019 Hyundai Kona SUV FWD

Frontal crash test

Side barrier crash test of a 2019 Hyundai Kona SUV FWD

Side barrier crash test

Side pole crash test of a 2019 Hyundai Kona SUV FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2019 Hyundai Kona SUV FWD
14.1% risk
2019 Hyundai Kona SUV AWD
13.6% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2018 peak 13 Aug 2026

NHTSA investigations into the 2019 Hyundai Kona

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

Recalls on the 2019 Hyundai Kona

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025636 332,486 units in Canada

Other

Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. Safety risk: A horn that doesn't work properly could prevent a driver from warning others of a danger and create an unsafe situation. Corrective Actions: To reduce the safety risk, Hyundai advises you to test the horn regularly. Hyundai will notify owners in writing and advise you to contact a dealership if your horn doesn't work properly. Hyundai will provide an extended warranty of 10 years/200 000 km to replace the horn for free if it fails.

Recall 2024552 824,695 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.

Recall 2021252 76,192 units in Canada

Engine

Issue: On certain vehicles, the engine's piston oil rings may be defective. This can cause engine wear that can lead to increased oil consumption. Eventually, this can create abnormal engine noise and the oil pressure warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This only affects vehicles equipped with a 2.0 L Nu MPI engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the engine. The engine will be replaced, if necessary. Hyundai is also developing a Piston-ring Noise Sensing System (PNSS) software update to be installed when available; it will alert the driver of potential damage before an engine failure occurs.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Naples, FL Crash 1 injured

AIR BAGS

I am reporting this for my daughter, [XXX] , while she's recovering on pain meds. She is the owner and driver of the car. no passengers in this 1-car accident. the weather and road conditions were terrible. car skidded of side of road into a ditch. When the airbags deployed, the plastic frame on the drivers side A-pillar broke and exploded out towards the driver. it appears the sharp edge of the broken plastic frame struck driver in left eye, slicing it cornea area of her eye causing a ruptured globe. thankfully, she has no other injuries. the plastic frame on the passenger side A-pillar did not break when it's airbag deployed. reporting by [XXX] . please contact me at [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11726951 — an unverified report by a vehicle owner.

Valley Stream, NY Crash 3 injured

VEHICLE SPEED CONTROL

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

NHTSA complaint #11718156 — an unverified report by a vehicle owner.

Valley Stream, NY Crash 3 injured

ELECTRICAL SYSTEM

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

NHTSA complaint #11718156 — an unverified report by a vehicle owner.

Valley Stream, NY Crash 3 injured

SERVICE BRAKES

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

NHTSA complaint #11718156 — an unverified report by a vehicle owner.

Albuquerque, NM Crash

AIR BAGS

I would like to file a complaint regarding a major problem with our 2019 Hyundai Kona. We currently have Case #[XXX] opened with Hyundai Corporate Customer Care [XXX] ) but are having major problems getting this air bag issue resolved as it is currently an “unrecalled vehicle,” but having the same issue with air bags as a very recent recalled vehicle list and there is a current class action lawsuit. The car was in a minor rear end accident when major air bag issues were discovered not due to the accident. We were told to file a supplemental claim with our insurance company but as to no surprise to us it was denied because it had nothing to do with this car’s air bag issues. I have included the timeline and pertinent info on this car. It is currently outside the warranty period by date only. The vehicle has less than 58,000 miles on it. The vehicle’s air bag light was not illuminated until after the accident otherwise we would have resolved the issue right away The car has been at Hyundai Glassman in Southfield, Mi., for over 2 months while we have tried to get this resolved as the repair estimate is close to $9000.00. Please review attached. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11684510 — an unverified report by a vehicle owner.

Chester, MD Crash

UNKNOWN OR OTHER

Driving on the highway [XXX] ) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a Chevy Suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. [XXX] My car bumper and grill were messed up. And I received pain in my right shoulder. The Suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a Lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

NHTSA complaint #11603909 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

La Pine, OR

VEHICLE SPEED CONTROL

The engine was spewing oil into the air filter and also out of a hose near the turbo. It was also consuming high amounts of oil, yes its available for inspection. I was driving on a busy public highway and my car lost power and would not accelerate no the problem has not been confirmed as of yet vehicle has not received official inspection yet there was zero warning lamps, messages, or any indicator of any kind that there was a problem. there still isnt

NHTSA complaint #11757596 — an unverified report by a vehicle owner.

La Pine, OR

ENGINE

The engine was spewing oil into the air filter and also out of a hose near the turbo. It was also consuming high amounts of oil, yes its available for inspection. I was driving on a busy public highway and my car lost power and would not accelerate no the problem has not been confirmed as of yet vehicle has not received official inspection yet there was zero warning lamps, messages, or any indicator of any kind that there was a problem. there still isnt

NHTSA complaint #11757596 — an unverified report by a vehicle owner.

at 81,000 miles Canton, CT

ENGINE

The contact's daughter owns a 2019 Hyundai Kona. The contact stated that while her daughter was driving 40 MPH, smoke started coming from under the hood. The vehicle lost power and came to a stop in front of a convenience store, blocking the entrance. Several unknown warning lights were illuminated. The driver called the Fire Department, and it was confirmed that the engine compartment displayed severe heating damage. There was no fire. The firemen on the scene recommended that the vehicle be towed. The vehicle was towed to an independent mechanic, and the contact was informed that the failure was a known failure and might be covered under an extended warranty program. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had seized. No electrical failure was found. The dealer initially offered to cover 95% of the cost of the repair. The manufacturer was notified of the failure and offered to cover 85% of the cost of the repair, but the contact declined. The contact stated that the Knock Sensor Detection System (KSDS) software update had previously been completed on the vehicle; however, the update failed to prevent the engine failure. The manufacturer informed the contact that the extended warranty could not be applied due to a transfer of ownership to the contact's daughter. The failure mileage was approximately 81,000.

NHTSA complaint #11757669 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

The vehicle suffered a sudden, severe loss of power while driving, causing the engine to stall unexpectedly. This created an immediate hazard to myself and other motorists on the road, as I was forced to navigate a dead vehicle out of active traffic without power steering or power braking assist. Prior to the total failure, the engine exhibited severe mechanical knocking, loss of acceleration, and high oil consumption without any visible external oil leaks. This engine failure is a direct result of the manufacturing defect detailed in NHTSA Safety Recall 203 (NHTSA Campaign 21V301000) concerning improperly heat-treated piston oil rings that cause severe cylinder scuffing and engine stall. Although the software update (Campaign 974) was previously completed on this VIN, the physical defect was never mechanically repaired. The software update failed to prevent the physical, defectively manufactured components from destroying the engine. Hyundai is refusing to honor the safety campaign and replace the failed engine because the recall database incorrectly lists the recall status as "completed."

NHTSA complaint #11750800 — an unverified report by a vehicle owner.

Suffolk, VA

STRUCTURE:BODY

First notice was exterior top railing coating wearing down after just 3 years of having car. Notified dealership of this issue and was stated that my car was out of warranty. (Now 7yo) Exterior Paint is peeling off hood; exposing primer layering, as well as in some spots, the main body itself. This is a known defect caused by factory laquer coating and of which dealership states they STILL will not cover repair.

NHTSA complaint #11749136 — an unverified report by a vehicle owner.

Delray Beach, FL

ENGINE

My 2019 Hyundai Kona has been burning oil, I’ve done great upkeep on it, including topping the oil off in between services. This is because it obviously has been burning oil, well recently it started stalling, then starting/turning it over has been acting up. The RPM’s have not been stable at all an I’ve ran two diagnostic test on it, they came back as a “camshaft error” I can’t remember the exact code at the moment. However the mechanics I have questioned said it’s probably from the oil pressure being messed up from the oil burning up. Whether it be the sensor not regulating properly or the engine itself not getting enough lubricant. I have heard from others with Hyundais an it’s not just Kona’s, people are saying they burn through their oil fairly quickly compared to other cars they’ve had. With that being said, the car now stalls in traffic and the check engine light came on finally, that’s when we first ran diagnostics. Which I have had diagnostics ran at one place I go to for oil changes, a one at a Meineke, and soon to be a third at Autozone because I need to get the exact code again. I’m worried because my mom an I have been sharing this vehicle and the stalling makes it dangerous, it can be put in neutral and restarted but I have a service appointment with a dealership to see what they can do, however I feel this is happening from something caused straight from the manufacturer, not improper care or overuse. So I’m filing a complaint because if you stall while crossing traffic and could not restart, or know how to restart it, you could get in a wreck. This all seemed to start happening as well right after the vehicle rolled over 100,000 miles, go figure right? An if you needed to inspect this happening it would not be hard to do, all you would have to do is turn over the engine, then drive it for a bit an it will eventually stall, an you could also see the RPM’s bouncing and the noises it makes.

NHTSA complaint #11746808 — an unverified report by a vehicle owner.

at 113,000 miles Hazlehurst, GA

ENGINE AND ENGINE COOLING

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred while driving into a parking lot. The battery warning light illuminated on several occasions. Additionally, the contact stated that the check engine and low oil pressure warning lights were intermittently illuminated. The vehicle was taken to Auto Zone and to an independent mechanic, where it was diagnosed and determined that the piston oil ring failure had caused low oil pressure, which resulted in the timing failure. The failure was related to NHTSA Campaign Number: 21V301000 (ENGINE). The dealer and the manufacturer were notified of the failure but denied a loaner vehicle or towing assistance to the dealer located 75 miles away. The vehicle was not repaired. The failure mileage was approximately 113,000.

NHTSA complaint #11744406 — an unverified report by a vehicle owner.

at 113,000 miles Hazlehurst, GA

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred while driving into a parking lot. The battery warning light illuminated on several occasions. Additionally, the contact stated that the check engine and low oil pressure warning lights were intermittently illuminated. The vehicle was taken to Auto Zone and to an independent mechanic, where it was diagnosed and determined that the piston oil ring failure had caused low oil pressure, which resulted in the timing failure. The failure was related to NHTSA Campaign Number: 21V301000 (ENGINE). The dealer and the manufacturer were notified of the failure but denied a loaner vehicle or towing assistance to the dealer located 75 miles away. The vehicle was not repaired. The failure mileage was approximately 113,000.

NHTSA complaint #11744406 — an unverified report by a vehicle owner.

at 100,000 miles Caddo Mills, TX

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated that while driving on several occasions at various speeds, the AWD warning light illuminated and was reset each time the vehicle was restarted. The contact also stated that over a couple of months, while downshifting, stopping, or decelerating, the vehicle stalled on several occasions. Additionally, the contact stated that while driving at approximately 30 MPH, the Check Engine warning light illuminated. The vehicle was then taken to an AutoZone, where a handheld diagnostic machine retrieved diagnostic trouble codes: P0017 (crankshaft) and P0171 (system too lean), and it was observed that the oil reservoir was empty. Two quarts of oil were added to the vehicle. The contact stated that after being serviced, the vehicle was idling high and stalled while driving at unknown speeds on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a sheared timing pin, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11742887 — an unverified report by a vehicle owner.

at 105,000 miles Memphis, TN

ENGINE AND ENGINE COOLING

The contact owns a 2019 Hyundai Kona. The contact stated that while making left turns on several occasions, the vehicle stalled. The vehicle was shifted into park (P) and restarted. The vehicle was not diagnosed or repaired. However, during routine maintenance, an independent mechanic noticed that the oil reservoir was empty, and an oil change was completed. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

NHTSA complaint #11742657 — an unverified report by a vehicle owner.

Diamond Bar, CA

ELECTRICAL SYSTEM

Vehicle (2019 Kona) is subject to Recall 203 (piston ring/bore defect). On XXX Puente Hills Hyundai refused the mandatory physcial inspection, instead attempting to charge $1,100 for 'leak repairs.' An independent inspection by Valvoline on XXX confirmed the engine is dry with no leaks, proving the dealer's claim was fraudulent. Following a recent ECU update, the vehicle triggered a P0420 code—a known symptom of the internal engine damage covered by Recall 203. My Hyundai Corporate Case (#XXX) is currently stalled as the dealer refuses to provide technician notes or perform the safety inspection. I am operating an unsafe vehicle with documented internal mechanical failure. Requesting immediate intervention for a physical cylinder inspection. Please refer to the attached document (SUMMARY OF EVENTS) for the full chronology, supporting evidence, and email correspondence related to the dealership's refusal to perform Recall 203. See attached PDF (Evidence_Email_Correspondence) for documentation of the dealership's refusal to provide technician notes and their unprofessional communication regarding this safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742104 — an unverified report by a vehicle owner.

Diamond Bar, CA

ENGINE

Vehicle (2019 Kona) is subject to Recall 203 (piston ring/bore defect). On XXX Puente Hills Hyundai refused the mandatory physcial inspection, instead attempting to charge $1,100 for 'leak repairs.' An independent inspection by Valvoline on XXX confirmed the engine is dry with no leaks, proving the dealer's claim was fraudulent. Following a recent ECU update, the vehicle triggered a P0420 code—a known symptom of the internal engine damage covered by Recall 203. My Hyundai Corporate Case (#XXX) is currently stalled as the dealer refuses to provide technician notes or perform the safety inspection. I am operating an unsafe vehicle with documented internal mechanical failure. Requesting immediate intervention for a physical cylinder inspection. Please refer to the attached document (SUMMARY OF EVENTS) for the full chronology, supporting evidence, and email correspondence related to the dealership's refusal to perform Recall 203. See attached PDF (Evidence_Email_Correspondence) for documentation of the dealership's refusal to provide technician notes and their unprofessional communication regarding this safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742104 — an unverified report by a vehicle owner.

at 78,000 miles Houston, TX

ENGINE

The contact owns a 2019 Hyundai Kona. The contact observed excessive oil consumption, which has progressively caused the vehicle to stall 2 to 3 times per week. While the engine can be restarted, it idles and runs roughly immediately afterward. Additionally, the contact noted a distinct smell of burning oil exiting from the exhaust system. The contact referenced NHTSA Campaign Number: 21V301000 (ENGINE) however, the VIN was not included in the recall repair. The vehicle was taken to a independent mechanic where it was diagnosed to have excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.

NHTSA complaint #11739538 — an unverified report by a vehicle owner.

at 120,132 miles Casselberry, FL

ENGINE AND ENGINE COOLING

The contact owns a 2019 HYUNDAI Kona. The contact stated while driving the vehicle at an undisclosed speed, he noticed he had an engine knock, and noticed that the engine was consuming a good amount of oil with no warning lights or oil leaks. The contact pulled over to the side when the knock started and noticed the vehicle was starving of oil although a recent oil change shows it was recent. The vehicle was taken to a dealer where it was diagnosed to have poor service, and engine sludge although dealer stated there was none. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,132.

NHTSA complaint #11739344 — an unverified report by a vehicle owner.

at 120,132 miles Casselberry, FL

ENGINE

The contact owns a 2019 HYUNDAI Kona. The contact stated while driving the vehicle at an undisclosed speed, he noticed he had an engine knock, and noticed that the engine was consuming a good amount of oil with no warning lights or oil leaks. The contact pulled over to the side when the knock started and noticed the vehicle was starving of oil although a recent oil change shows it was recent. The vehicle was taken to a dealer where it was diagnosed to have poor service, and engine sludge although dealer stated there was none. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,132.

NHTSA complaint #11739344 — an unverified report by a vehicle owner.

Bennington, VT

POWER TRAIN

96,247 mi Engine knock and complete oil loss within 3,000 miles of last oil change Symptoms consistent with NHTSA Recall 21V301 (Hyundai Recall 203) and Warranty Extension TXXM coverage

NHTSA complaint #11739064 — an unverified report by a vehicle owner.

Clarksburg, MA

ENGINE

Vehicle frequently and quietly stalls while driving in active traffic, creating an immediate safety hazard. Vehicle is a 2019 Kona with the 2.0L Nu MPI engine, which is the exact subject of NHTSA Safety Recall 21V301 (Recall 209). Hyundai Motor America (Case #42541672) is actively refusing to honor or inspect the vehicle under the safety recall mandates, claiming a lack of dealership service history overrides a federal safety defect.

NHTSA complaint #11738963 — an unverified report by a vehicle owner.

Bennington, VT

ENGINE

96,247 mi Engine knock and complete oil loss within 3,000 miles of last oil change Symptoms consistent with NHTSA Recall 21V301 (Hyundai Recall 203) and Warranty Extension TXXM coverage

NHTSA complaint #11739064 — an unverified report by a vehicle owner.

San Francisco, CA

ENGINE

Engine blew a head gasket so had to have the engine rebuilt @ a cost of $13,000. Car only had 22,500 miles on it. I think that should instigate a recall.

NHTSA complaint #11736065 — an unverified report by a vehicle owner.

Jurupa Valley, CA

POWER TRAIN

The vehicle burns oil faster and the vehicle began to stall at highway speeds. Upon further research, a campaign recall for the same vehicle is open but only for specific VIN. Although this vehicle was not part of the recall campaign 21V301000 the vehicle shows issues aligned with the recall.

NHTSA complaint #11733599 — an unverified report by a vehicle owner.

Jurupa Valley, CA

ENGINE

The vehicle burns oil faster and the vehicle began to stall at highway speeds. Upon further research, a campaign recall for the same vehicle is open but only for specific VIN. Although this vehicle was not part of the recall campaign 21V301000 the vehicle shows issues aligned with the recall.

NHTSA complaint #11733599 — an unverified report by a vehicle owner.

Saint Joseph, MO

ENGINE

Last week just driving to school, my engine started to knock. So the next day we take it to a local mechanic shop and it exploded while they were test driving it and they diagnosed it with rod bearing failure. So I contact Hyundai and get it towed to the Hyundai dealership for them to inspect it and eventually do an engine swap, but after it got dropped off I was told it’d be $360 to get it diagnosed and filed and they said that I have no warranty. I explained to the rep that the class action lawsuit regarding the Theta 2 GDI engines extends the warranty to 15 years/150,000 miles for all subsequent owners especially since I’ve had the KSDS installed. They’re refusing to cover damages even though my car was affected by a manufacturing issue on their end and was part of major recall campaigns. My car failed at 94,000 miles while up to date on services and the representative was recommending I ask Hyundai for “good-will funding” but I don’t need their “good will” I need them to make the situation right and cover all my expenses related to my blown engine

NHTSA complaint #11731676 — an unverified report by a vehicle owner.

Bothell, WA

ENGINE

My 2019 Hyundai Kona is equipped with a 2.0L Nu MPI engine covered under Recall 203 (NHTSA Campaign 21V301) for defective piston oil rings. The recall inspection was performed and closed at a Hyundai dealership in September 2023. The engine was passed and not replaced. Following that recall closure, the vehicle has required the same repair four times: replacement of the CVVT Assembly-Exhaust, Camshaft Assembly-Exhaust, and Timing Chain Tensioner. Each repair was performed under warranty. The recurring diagnostic code is P0017 (Crankshaft/Camshaft Position Correlation - Exhaust). Total warranty expenditure on these repeated repairs exceeds $7,800. During one of these visits (January 2025), the technician noted the CVVT had a "slight hold on rotation" and flagged possible exhaust camshaft damage. The vehicle has also experienced stalling while driving, creating a direct safety risk to the driver and others on the road. An independent repair facility has evaluated the vehicle and provided a written assessment concluding that full engine replacement is required, and that an underlying engine defect is causing the repeated component failures. It is my position that the Recall 203 inspection was performed inadequately — the defect was present at the time of inspection and was not identified. The recall remedy did not resolve the condition it was designed to address. Hyundai has since declined to replace the engine despite the documented failure pattern and independent shop recommendation. The vehicle is available for inspection. The problem has been confirmed by both a Hyundai dealer and an independent shop.

NHTSA complaint #11729808 — an unverified report by a vehicle owner.

Naples, FL Crash 1 injured

AIR BAGS

I am reporting this for my daughter, [XXX] , while she's recovering on pain meds. She is the owner and driver of the car. no passengers in this 1-car accident. the weather and road conditions were terrible. car skidded of side of road into a ditch. When the airbags deployed, the plastic frame on the drivers side A-pillar broke and exploded out towards the driver. it appears the sharp edge of the broken plastic frame struck driver in left eye, slicing it cornea area of her eye causing a ruptured globe. thankfully, she has no other injuries. the plastic frame on the passenger side A-pillar did not break when it's airbag deployed. reporting by [XXX] . please contact me at [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11726951 — an unverified report by a vehicle owner.

Laverne, CA

ENGINE

Vehicle struggling to accelerate and rolling back when brake is not being used. It stays at a few miles per hour even with full pressure on the gas pedal. A mechanic reviewed and stated the problem was due to low compression in the engine, causing the pistons to misfire. This issue has happened a total of 5 times and has almost caused other vehicles to crash into me due to sudden loss of speed and not being able to accelerate fast enough to properly get to safety

NHTSA complaint #11726240 — an unverified report by a vehicle owner.