Owners have filed 149 complaints
about the 2021 Hyundai Kona with NHTSA between 2021 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Hyundai Kona. 50 means typical for this
model; 100 means roughly double.
Severity — 35
6.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 98
58% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
39.1%
1,000 – 9,999 miles
721.2%
10,000 – 24,999 miles
721.2%
25,000 – 49,999 miles
39.1%
50,000 – 74,999 miles
39.1%
75,000 – 99,999 miles
824.2%
100,000 – 149,999 miles
13.0%
150,000+ miles
13.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2021 Hyundai Kona SUV FWD
14.1% risk
2021 Hyundai Kona SUV AWD
13.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2021peak 8Aug 2026
NHTSA investigations into the 2021 Hyundai Kona
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2021 Hyundai Kona
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V301000
ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025636332,486 units in Canada
Other
Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. Safety risk: A horn that doesn't work properly could prevent a driver from warning others of a danger and create an unsafe situation. Corrective Actions: To reduce the safety risk, Hyundai advises you to test the horn regularly. Hyundai will notify owners in writing and advise you to contact a dealership if your horn doesn't work properly. Hyundai will provide an extended warranty of 10 years/200 000 km to replace the horn for free if it fails.
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 202125276,192 units in Canada
Engine
Issue: On certain vehicles, the engine's piston oil rings may be defective. This can cause engine wear that can lead to increased oil consumption. Eventually, this can create abnormal engine noise and the oil pressure warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This only affects vehicles equipped with a 2.0 L Nu MPI engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the engine. The engine will be replaced, if necessary. Hyundai is also developing a Piston-ring Noise Sensing System (PNSS) software update to be installed when available; it will alert the driver of potential damage before an engine failure occurs.
Reports where the owner recorded a crash, a fire, an injury or a death.
St Petersburg, FLFire
UNKNOWN OR OTHER
I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.
NHTSA complaint #11614742 — an unverified report by a vehicle owner.
St Petersburg, FLFire
ENGINE
I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.
NHTSA complaint #11614742 — an unverified report by a vehicle owner.
at 23,000 milesDallas, TXFire
ELECTRICAL SYSTEM
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.
NHTSA complaint #11566268 — an unverified report by a vehicle owner.
at 23,000 milesDallas, TXFire
ENGINE
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.
NHTSA complaint #11566268 — an unverified report by a vehicle owner.
Weehawken, NJCrashFire1 injured
VEHICLE SPEED CONTROL
The contact’s father owned a 2021 Hyundai Kona. The contact stated that while her father was driving at an undisclosed speed, the accelerator pedal was stuck and the seat belt did not lock the contact’s father into his seat during impact. The vehicle crashed into a traffic light pole, went uphill, and then flipped before stopping. The air bags deployed, but the steering wheel air bag caught fire. The contact’s father was able to exit the vehicle. The contact’s father suffered fractured back, chest, ribs, and lumbar spine injuries, as well as head injuries with a brain bleed. The contact’s father was transported to the hospital by ambulance. A police report was filed. The vehicle was towed to a police tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
NHTSA complaint #11443128 — an unverified report by a vehicle owner.
We bought the car in July and owned it 70 days and 1,530 miles. The Automatic Emergency Breaking engaged several times without any reason. Sometimes at lower speeds <40 and sometimes on the freeway >60. The last time was at 20 mph in a school zone and we were rear ended because of the unexpected stop. We had several near misses on the freeway, but the cars behind us managed to avoid us. The car has severe damage to the bumper, tailgate and Blind Spot warning, parking collision warning and rear cross traffic warning because of the accident and the car has been in the body shop awaiting parts/repair for the nearly entire month of September. No one was hurt and we didn't have the car long enough to take it back to the dealer to have the brake system checked. The accident would not have happened if the Automatic Emergency Braking had worked properly.
NHTSA complaint #11435237 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Spanish Fort, AL
ENGINE
At approximately 100,500 miles, the 2.0L Nu engine experienced a sudden, catastrophic internal failure while operating, causing a loss of power and stalling. Failed Component & Availability: The engine block assembly failed internally due to severe low compression (95 psi) across multiple cylinders and intake valve leakage. The original failed engine component was replaced and retained by the servicing dealership's service department during the long-block replacement. Safety Risk: The sudden loss of engine power and stalling occurred while navigating active traffic, creating an immediate crash hazard due to the loss of momentum and propulsion on a public roadway. Diagnosis & Confirmation: The failure was independently confirmed by a certified master mechanic (compression test showing 95 psi) and subsequently diagnosed and confirmed by an authorized manufacturer dealership service department. Inspection History: The vehicle was fully inspected by the authorized dealership, which verified the low compression, confirmed internal engine failure, and performed a full long-block engine replacement.
NHTSA complaint #11758555 — an unverified report by a vehicle owner.
Sussex, WI
ENGINE
2021 Hyundai Kona, VIN [XXX], 45,575 miles. Engine unexpectedly stalled while driving on 45 mph road and stopped at a light. Oil-pressure warning appeared when the engine stalled. Upon checking afterward, the oil level was below the measurable dipstick range with only droplets visible. Approximately 3.5 quarts were added. Vehicle restarted and was driven home. While idling at home, pressing the accelerator caused the engine to stall again. Vehicle had received an oil change at 39,073 miles and oil had also been checked and topped off approximately six months earlier. Cause has not yet been diagnosed. Hyundai VIN lookup currently shows no open or closed safety campaigns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757800 — an unverified report by a vehicle owner.
at 60,000 milesJeffersonville, OH
ELECTRICAL SYSTEM:HORN
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the horn button was depressed but was inoperable. The dealer was contacted and notified of the failure. The contact was informed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11752233 — an unverified report by a vehicle owner.
at 85,000 milesChicago, IL
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at approximately 5 MPH while making a turn, the vehicle stalled. Several warning lights illuminated but turned off after the vehicle was restarted. The contact stated that the failure occurred intermittently. The contact stated that several independent mechanics were notified of the failure; however, an appointment was denied due to the absence of illuminated warning lights. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 85,000.
NHTSA complaint #11749283 — an unverified report by a vehicle owner.
Dale, TX
ENGINE
Low speed hesitancy and shuddering. Car has lost power when driving at 55 mph. Car does not want to move at very slow speeds as in a parking garage. It hesitates and starts to roll backwards.
NHTSA complaint #11747397 — an unverified report by a vehicle owner.
Dale, TX
FUEL/PROPULSION SYSTEM
Low speed hesitancy and shuddering. Car has lost power when driving at 55 mph. Car does not want to move at very slow speeds as in a parking garage. It hesitates and starts to roll backwards.
NHTSA complaint #11747397 — an unverified report by a vehicle owner.
Plattsmouth, NE
POWER TRAIN
I am writing to express my frustration and concern regarding my 2021 Hyundai Kona, which currently has only 88,754 miles. My vehicle has been experiencing excessive oil consumption along with an ongoing check engine light. The diagnostic trouble codes are P0017 and P0011. In an effort to resolve the issue, I have had both the intake and exhaust VVT components replaced and the oil changed. When the problem persisted, my mechanic advised that Hyundai OEM parts were required. I then spent approximately $700 replacing the components with OEM parts, yet the check engine light remains on and the same issues continue. At fewer than 89,000 miles, I do not believe these are problems that should be occurring on a properly maintained vehicle. I have already invested significant money trying to repair what appears to be a larger issue, and I am left with a vehicle that is still not functioning correctly. I am requesting that Hyundai investigate this matter and provide assistance in diagnosing and repairing the underlying cause. Given the known concerns regarding excessive oil consumption and timing-related issues reported by other Hyundai owners, I believe this situation warrants Hyundai's attention and consideration for goodwill assistance. I would appreciate a prompt response outlining what steps Hyundai is willing to take to help resolve this issue. I have been a Hyundai owner in good faith, and I am disappointed that after spending hundreds of dollars on recommended repairs, my vehicle remains unresolved.
NHTSA complaint #11746920 — an unverified report by a vehicle owner.
Plattsmouth, NE
ENGINE
I am writing to express my frustration and concern regarding my 2021 Hyundai Kona, which currently has only 88,754 miles. My vehicle has been experiencing excessive oil consumption along with an ongoing check engine light. The diagnostic trouble codes are P0017 and P0011. In an effort to resolve the issue, I have had both the intake and exhaust VVT components replaced and the oil changed. When the problem persisted, my mechanic advised that Hyundai OEM parts were required. I then spent approximately $700 replacing the components with OEM parts, yet the check engine light remains on and the same issues continue. At fewer than 89,000 miles, I do not believe these are problems that should be occurring on a properly maintained vehicle. I have already invested significant money trying to repair what appears to be a larger issue, and I am left with a vehicle that is still not functioning correctly. I am requesting that Hyundai investigate this matter and provide assistance in diagnosing and repairing the underlying cause. Given the known concerns regarding excessive oil consumption and timing-related issues reported by other Hyundai owners, I believe this situation warrants Hyundai's attention and consideration for goodwill assistance. I would appreciate a prompt response outlining what steps Hyundai is willing to take to help resolve this issue. I have been a Hyundai owner in good faith, and I am disappointed that after spending hundreds of dollars on recommended repairs, my vehicle remains unresolved.
NHTSA complaint #11746920 — an unverified report by a vehicle owner.
at 170,000 milesSublimity, OR
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
The contact owns a 2021 Hyundai Kona. The contact stated that there was a strong odor inside the vehicle. The contact stated that while cleaning and detailing the vehicle to remove the odor, the contact discovered that a leak had damaged the floorboard and the carpet. The vehicle was taken to the dealer to be diagnosed with a windshield wiper fluid leak coming from the fluid line routed through the floorboard. The fluid line was disconnected; however, the issue was not fully repaired, and the rear windshield wiper remained inoperable. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
NHTSA complaint #11744307 — an unverified report by a vehicle owner.
The automatic emergency braking system brakes way too hard causing the car to stop too fast and risks causing a rear end collision. This is not fixed by adjusting settings. It is a common complaint and the system needs to be calibrated to brake more smoothly.
NHTSA complaint #11735057 — an unverified report by a vehicle owner.
Simi Valley, CA
UNKNOWN OR OTHER
I purchased a 2021 Hyundai Kona in 2023. I own it outright. 2 weeks later my engine seized on the CA 118 in the middle lane & I lost steering & power. I don’t know how I made it to the side w cars doing 80. I was shaking. The dealer refurbished my engine no cost , it was due to the oil consumption problem & the piston ring issues many cars in ‘20 & ‘21 had. I had a Hyundai rep call & offer me $400 to sign off on any future engine issues w this car, & I knew this car was likely to have many other future problems after that offer. I did not accept offer. The transmission is also very jerky on surface streets. Well 2 yrs later, the engine started to seize up again today as I was on my way to a dentist appt. I don’t feel safe in this car. I am a 58 y/o woman w fibromyalgia & the stress of the power just shutting down when I’m driving makes my disease flair up terribly. I’ve had many cars & this is the only 1 I’m truly scared to drive alone in , after being stuck on a mountainside road, w no power, no steering, no one w me. I avoid driving at times, because the PTSD from the first incident is always w me . I love to drive - I had a motor home I drove across this country 6 times. I really want to sell this car, but I don’t want some other person to be in danger either. If I knew Hyundais in certain yrs had these issues, I certainly never would have purchased that particular year/model. That should be disclosed w the cars stats if it is known & actually in several class action suits. No advanced warning came on to alert me either - the engine just seized on a mountainside freeway as I was doing 68 mph. I feel lucky to be here after that.
NHTSA complaint #11733095 — an unverified report by a vehicle owner.
Simi Valley, CA
ENGINE
I purchased a 2021 Hyundai Kona in 2023. I own it outright. 2 weeks later my engine seized on the CA 118 in the middle lane & I lost steering & power. I don’t know how I made it to the side w cars doing 80. I was shaking. The dealer refurbished my engine no cost , it was due to the oil consumption problem & the piston ring issues many cars in ‘20 & ‘21 had. I had a Hyundai rep call & offer me $400 to sign off on any future engine issues w this car, & I knew this car was likely to have many other future problems after that offer. I did not accept offer. The transmission is also very jerky on surface streets. Well 2 yrs later, the engine started to seize up again today as I was on my way to a dentist appt. I don’t feel safe in this car. I am a 58 y/o woman w fibromyalgia & the stress of the power just shutting down when I’m driving makes my disease flair up terribly. I’ve had many cars & this is the only 1 I’m truly scared to drive alone in , after being stuck on a mountainside road, w no power, no steering, no one w me. I avoid driving at times, because the PTSD from the first incident is always w me . I love to drive - I had a motor home I drove across this country 6 times. I really want to sell this car, but I don’t want some other person to be in danger either. If I knew Hyundais in certain yrs had these issues, I certainly never would have purchased that particular year/model. That should be disclosed w the cars stats if it is known & actually in several class action suits. No advanced warning came on to alert me either - the engine just seized on a mountainside freeway as I was doing 68 mph. I feel lucky to be here after that.
NHTSA complaint #11733095 — an unverified report by a vehicle owner.
Houston, TX
ENGINE
I have already replaced the transmission out of pocket 7k its began to do the same thing immediately was flushed a 2nd time and told it could be the motor. Also my battery i have bought 2 new batteries in 2 yrs now to find out its a false warning.
NHTSA complaint #11730099 — an unverified report by a vehicle owner.
Houston, TX
SERVICE BRAKES
I have already replaced the transmission out of pocket 7k its began to do the same thing immediately was flushed a 2nd time and told it could be the motor. Also my battery i have bought 2 new batteries in 2 yrs now to find out its a false warning.
NHTSA complaint #11730099 — an unverified report by a vehicle owner.
Houston, TX
FUEL/PROPULSION SYSTEM
I have already replaced the transmission out of pocket 7k its began to do the same thing immediately was flushed a 2nd time and told it could be the motor. Also my battery i have bought 2 new batteries in 2 yrs now to find out its a false warning.
NHTSA complaint #11730099 — an unverified report by a vehicle owner.
at 82,000 milesVancouver, WA
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was unaware of the warning lights that were illuminated during the failure. The vehicle was unable to be restarted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the piston rings had failed and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the piston rings had failed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 82,000.
NHTSA complaint #11729419 — an unverified report by a vehicle owner.
Missoula, MT
ENGINE
Engine is consuming oil and developed piston slap, per the mechanic I took it to. Currently it sounds like there is gravel inside the engine and it does not seem safe to drive. The Malfunction Indicator Lamp has also come on, the codes were cleared by my mechanic but they told me it likely will return. The piston slap developed a week ago today (Thursday), the MIL started flashing 3 days later (Sunday), mechanic did the oil change on Tuesday and noted the Piston Slap at that time. All symptoms point to the issues noted in #21V-301, but my VIN is not included in that recall per the NHTSA website.
NHTSA complaint #11728721 — an unverified report by a vehicle owner.
Roy, UT
ENGINE
VIN: [XXX] 2021 Hyundai Kona experienced sudden engine failure at approximately 103,000 miles. The engine began knocking without any prior warning, and the check engine light came on at the same time the knocking started. The vehicle was not driven for an extended period after the issue began. There were no earlier warning indicators or drivability issues that would suggest neglect or lack of maintenance. The failure was immediate and unexpected. This vehicle had previously received Hyundai recall T8Y, which involved an ECU update related to engine monitoring and performance. Despite this manufacturer intervention, the engine still experienced sudden failure. Hyundai has denied warranty and goodwill coverage for this failure. This appears to be a premature engine failure and raises concerns about reliability and safety due to the sudden nature of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11728953 — an unverified report by a vehicle owner.
Bend, OR
POWER TRAIN
I am reporting a persistent and unresolved excessive oil consumption issue that I began to notice at approximately 61,000 miles. I follow all routine maintenance and oil change schedules, but my car has returned to the dealership I purchased from (only owner), three times for this specific problem. - First Visit (64,074 miles): I shared my observations of excessive oil consumption to the dealership, they stated there was an oil leak at the timing cover and oil pan. They repaired the leaks, however this did not resolve the consumption issue. - Second Visit (65,273 miles) - The oil change done by Mobil at 75,238 miles, before I brought my car in for the third time to Hyundai for the consumption issue, documented that my oil level was at the 'Low'(L) level, this is the case each time I get an oil change around 3,000 miles - The third time bringing my car to Hyundai my mileage was at 78,913, less than 3,000 miles since my last oil change. Before making the appointment my cars engine sounded like it was running rough so we took a look at the oil level, which was at L - The first two times I did the 1000 mile oil test, Hyundai reported that my oil level remained above Full when I returned for a check, shortly after, within an additional 2000 miles, my dipstick would show L. The third reading is TBD.
NHTSA complaint #11727138 — an unverified report by a vehicle owner.
Bend, OR
ENGINE
I am reporting a persistent and unresolved excessive oil consumption issue that I began to notice at approximately 61,000 miles. I follow all routine maintenance and oil change schedules, but my car has returned to the dealership I purchased from (only owner), three times for this specific problem. - First Visit (64,074 miles): I shared my observations of excessive oil consumption to the dealership, they stated there was an oil leak at the timing cover and oil pan. They repaired the leaks, however this did not resolve the consumption issue. - Second Visit (65,273 miles) - The oil change done by Mobil at 75,238 miles, before I brought my car in for the third time to Hyundai for the consumption issue, documented that my oil level was at the 'Low'(L) level, this is the case each time I get an oil change around 3,000 miles - The third time bringing my car to Hyundai my mileage was at 78,913, less than 3,000 miles since my last oil change. Before making the appointment my cars engine sounded like it was running rough so we took a look at the oil level, which was at L - The first two times I did the 1000 mile oil test, Hyundai reported that my oil level remained above Full when I returned for a check, shortly after, within an additional 2000 miles, my dipstick would show L. The third reading is TBD.
NHTSA complaint #11727138 — an unverified report by a vehicle owner.
Mission Viejo, CA
ENGINE
The vehicle has 82.000 miles on it, and the engine started to rattle as I entered the street to my house, and the motor quit running. I had the vehicle hauled to a repair garage for analysis, and they said the piston rings failed. The vehicle is in perfect shape except for the broken engine.
NHTSA complaint #11726081 — an unverified report by a vehicle owner.
at 60,000 milesFairland, IN
ENGINE AND ENGINE COOLING
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at a slow speed or making a turn, the vehicle stalled. In addition, there was an abnormal ticking sound coming from the engine. There was an unknown code displayed on the instrument panel. Most recently, the engine started consuming an excessive amount of engine oil. The contact was adding oil every other week to the vehicle. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that on a separate occasion, while the accelerator was depressed, the engine made a rough revving sound. The contact stated that at the beginning, the vehicle stalled after the contact drove over a speed bump or drove around a roundabout. The contact moved the gear shift lever to neutral(N) and restarted the vehicle. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.
NHTSA complaint #11723139 — an unverified report by a vehicle owner.
at 121,334 milesAtlanta, GA
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while attempting to accelerate from a stop and while driving at various speeds, the vehicle stalled unexpectedly. The vehicle was coasted to the side of the road, and the vehicle was turned off and restarted, and continued driving. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was determined that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the check engine warning light remained illuminated, and the vehicle stalled. The failure had occurred three times; however, the last time, the vehicle failed to restart, and there was smoke coming from underneath the hood. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the turbocharger and the piston rings had failed, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The contact became aware of NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 121,334
NHTSA complaint #11722878 — an unverified report by a vehicle owner.
at 60,000 milesFairland, IN
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at a slow speed or making a turn, the vehicle stalled. In addition, there was an abnormal ticking sound coming from the engine. There was an unknown code displayed on the instrument panel. Most recently, the engine started consuming an excessive amount of engine oil. The contact was adding oil every other week to the vehicle. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that on a separate occasion, while the accelerator was depressed, the engine made a rough revving sound. The contact stated that at the beginning, the vehicle stalled after the contact drove over a speed bump or drove around a roundabout. The contact moved the gear shift lever to neutral(N) and restarted the vehicle. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.
NHTSA complaint #11723139 — an unverified report by a vehicle owner.
Belmont, MA
WHEELS
I am writing to formally escalate a serious safety concern regarding my 2021 Hyundai Kona Ultimate, which was sold to me as a new vehicle in April 2021 but was equipped with tires manufactured in 2019 at the time of delivery. This issue raises significant concerns regarding product safety, quality control, and customer protection. I have already contacted Hyundai Customer Care and have been working with a case manager regarding this matter. During our conversation on February 23, 2026, I was informed that the issue would be investigated and that I would receive an update by February 27, 2026. As of today, I have not received any meaningful response or resolution. The absence of communication and delay in addressing a matter that directly affects the safety of my family is unacceptable. I currently reside in the Boston, Massachusetts area, where winter driving conditions regularly involve snow, ice, and freezing temperatures. Tires are one of the most critical safety components of a vehicle under these conditions. Installing tires that were already approximately two years old at the time the vehicle was sold as new significantly reduced the usable safe life of those tires. According to guidance provided by the tire manufacturer, tires installed on new vehicles should ideally be recently manufactured, and tire age is a key safety consideration regardless of mileage. Because the tires on my Kona were manufactured in 2019, their safe service life has effectively been shortened by several years through no fault of my own.
NHTSA complaint #11722507 — an unverified report by a vehicle owner.
