Owners have filed 51 complaints
about the 2025 Hyundai Kona with NHTSA between 2024 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 6 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Hyundai Kona. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2025 Hyundai Kona
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
917.6%
Median failure at 7,030 miles
Other & Unspecified
611.8%
Driver Assist & Collision Avoidance
611.8%
1 crashes, 0 fires
Transmission & Drivetrain
59.8%
Brakes
47.8%
Lights
35.9%
Median failure at 2,060 miles
Acceleration & Cruise Control
35.9%
Body & Structure
35.9%
Suspension
23.9%
Airbags
23.9%
2 crashes, 0 fires · median 5,000 mi
Engine & Cooling
23.9%
Doors, Latches & Locks
12.0%
Median failure at 14,000 miles
Seats
12.0%
Median failure at 385 miles
Wheels
12.0%
Windows, Mirrors & Wipers
12.0%
Median failure at 5,798 miles
Fuel & Propulsion
12.0%
Steering
12.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
112.5%
1,000 – 9,999 miles
562.5%
10,000 – 24,999 miles
225.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2024peak 13Jul 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Orlando, FL1 injured
STEERING
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
Orlando, FL1 injured
SUSPENSION
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
Orlando, FL1 injured
SERVICE BRAKES
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
at 5,000 milesSyracuse, NYCrash
AIR BAGS
The contact owned a 2025 Hyundai Kona. The contact stated that while driving at an undisclosed speed through an intersection, the vehicle collided with another vehicle that was towing a trailer. The contact stated that during the crash, the driver's air bag, located in the steering wheel, deployed; however, the air bag became inoperable and deflated. The contact further stated that smoke emitted from the deployed air bag and entered the passenger compartment of the vehicle. A police report was filed. No injuries were sustained, and no medical treatment was required. The vehicle was towed by the insurance company and was deemed a total loss. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,000.
NHTSA complaint #11740921 — an unverified report by a vehicle owner.
at 5,798 milesChico, CA1 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Hyundai Kona. The contact stated that while driving, she observed a loud explosion emanating from the roof of the vehicle. The contact slammed on her brakes and then steered the vehicle to the side of the road, where she observed crackling glass noises also emanating from the sunroof. The contact then exited the vehicle to inspect, where she observed the sunroof had a frisbee-sized hole in the middle. There was no impact on the sunroof. The contact called the police, but there was no police report taken. The contact stated that her ears began ringing, and medical attention was needed. The vehicle was taken to a dealer, where it was diagnosed that there was no natural cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 5,798.
NHTSA complaint #11734040 — an unverified report by a vehicle owner.
at 385 milesNorth Olmsted, OH1 injured
SEATS
The contact owns a 2025 Hyundai Kona. The contact stated that upon entering the vehicle, the front driver's side seat independently ejected the contact forward into the steering wheel. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the failure was unidentified. The vehicle was not repaired. The contact sustained injuries to her back; however, no medical attention was sought. The manufacturer was made aware of the failure. The failure mileage was approximately 385.
NHTSA complaint #11680468 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Charlotte, NC
VEHICLE SPEED CONTROL
The dash will completely go black except for red words *no signal.* and all warnings are no longer visible, I cannot tell what speed I’m going, or what percentage battery my car is at. I don’t see visible lane or collision warnings. It is very unsafe and I have been to the dealership twice to try and fix it. The issue returned both times.
NHTSA complaint #11752687 — an unverified report by a vehicle owner.
Charlotte, NC
UNKNOWN OR OTHER
The dash will completely go black except for red words *no signal.* and all warnings are no longer visible, I cannot tell what speed I’m going, or what percentage battery my car is at. I don’t see visible lane or collision warnings. It is very unsafe and I have been to the dealership twice to try and fix it. The issue returned both times.
NHTSA complaint #11752687 — an unverified report by a vehicle owner.
Charlotte, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The dash will completely go black except for red words *no signal.* and all warnings are no longer visible, I cannot tell what speed I’m going, or what percentage battery my car is at. I don’t see visible lane or collision warnings. It is very unsafe and I have been to the dealership twice to try and fix it. The issue returned both times.
NHTSA complaint #11752687 — an unverified report by a vehicle owner.
Orlando, FL1 injured
STEERING
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
Orlando, FL1 injured
SUSPENSION
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
Orlando, FL1 injured
SERVICE BRAKES
I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.
NHTSA complaint #11751386 — an unverified report by a vehicle owner.
Youngsville, NC
POWER TRAIN
Power train the engine roars up and drops jarring you back and forth second car within a yr first blew up brand new both and Hyundia and dealership blew me off
NHTSA complaint #11745464 — an unverified report by a vehicle owner.
Youngsville, NC
ENGINE
Power train the engine roars up and drops jarring you back and forth second car within a yr first blew up brand new both and Hyundia and dealership blew me off
NHTSA complaint #11745464 — an unverified report by a vehicle owner.
Youngsville, NC
FUEL/PROPULSION SYSTEM
Power train the engine roars up and drops jarring you back and forth second car within a yr first blew up brand new both and Hyundia and dealership blew me off
NHTSA complaint #11745464 — an unverified report by a vehicle owner.
Oklahoma City, OK
UNKNOWN OR OTHER
Component or System: The brake system, specifically what appears to be a false ABS activation or IEB (Integrated Electronic Brake) system malfunction. The component is available for inspection upon request. Safety Risk: While braking at speeds between 25-40 mph, typically on dry pavement and more frequently on downhill grades, the brake pedal exhibits a chugging sensation, erratic stopping behavior, and pedal softening consistent with unintended ABS activation or IEB malfunction. This occurs on dry roads where ABS activation is neither warranted nor expected, creating unpredictable braking response and extended stopping distances. The defect has occurred 24 documented times since [XXX], and existed prior to that date. Dealer Confirmation: Yes. During a ride-along at Edmond Hyundai on [XXX], a technician directly witnessed and confirmed the occurrence. Despite this confirmation, it was not documented on the repair order. Two prior repair attempts returned cannot-reproduce results: March 2, 2026 at Bob Howard Hyundai and March 10, 2026 at Edmond Hyundai. Additional Repair/Inspection Attempts: On April 7, 2026, Norman Hyundai opened and closed a repair order without the consumer's knowledge and refused to provide a copy despite an explicit request. On May 23, 2026, a scheduled appointment at Bob Howard Hyundai was missed; a reschedule request was subsequently ignored by the dealership. HMA Case No. [XXX] is active. Warning Lamps or Prior Symptoms: No warning lamps have illuminated. The defect presents exclusively as a physical sensation—pedal/brake chugging, softening, and erratic stopping during normal dry-pavement braking. The issue has been present since delivery on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11743594 — an unverified report by a vehicle owner.
Oklahoma City, OK
SERVICE BRAKES
Component or System: The brake system, specifically what appears to be a false ABS activation or IEB (Integrated Electronic Brake) system malfunction. The component is available for inspection upon request. Safety Risk: While braking at speeds between 25-40 mph, typically on dry pavement and more frequently on downhill grades, the brake pedal exhibits a chugging sensation, erratic stopping behavior, and pedal softening consistent with unintended ABS activation or IEB malfunction. This occurs on dry roads where ABS activation is neither warranted nor expected, creating unpredictable braking response and extended stopping distances. The defect has occurred 24 documented times since [XXX], and existed prior to that date. Dealer Confirmation: Yes. During a ride-along at Edmond Hyundai on [XXX], a technician directly witnessed and confirmed the occurrence. Despite this confirmation, it was not documented on the repair order. Two prior repair attempts returned cannot-reproduce results: March 2, 2026 at Bob Howard Hyundai and March 10, 2026 at Edmond Hyundai. Additional Repair/Inspection Attempts: On April 7, 2026, Norman Hyundai opened and closed a repair order without the consumer's knowledge and refused to provide a copy despite an explicit request. On May 23, 2026, a scheduled appointment at Bob Howard Hyundai was missed; a reschedule request was subsequently ignored by the dealership. HMA Case No. [XXX] is active. Warning Lamps or Prior Symptoms: No warning lamps have illuminated. The defect presents exclusively as a physical sensation—pedal/brake chugging, softening, and erratic stopping during normal dry-pavement braking. The issue has been present since delivery on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11743594 — an unverified report by a vehicle owner.
at 5,000 milesSyracuse, NYCrash
AIR BAGS
The contact owned a 2025 Hyundai Kona. The contact stated that while driving at an undisclosed speed through an intersection, the vehicle collided with another vehicle that was towing a trailer. The contact stated that during the crash, the driver's air bag, located in the steering wheel, deployed; however, the air bag became inoperable and deflated. The contact further stated that smoke emitted from the deployed air bag and entered the passenger compartment of the vehicle. A police report was filed. No injuries were sustained, and no medical treatment was required. The vehicle was towed by the insurance company and was deemed a total loss. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,000.
NHTSA complaint #11740921 — an unverified report by a vehicle owner.
Markham, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
My forward collision warning activates without cause. My automatic braking systems will engage.
NHTSA complaint #11739784 — an unverified report by a vehicle owner.
My forward collision warning activates without cause. My automatic braking systems will engage.
NHTSA complaint #11739784 — an unverified report by a vehicle owner.
Greensburg, PA
ELECTRICAL SYSTEM
The vehicle experienced a total electrical failure while driving. Dealer diagnosed the issue as a loose fuse box connector/power distribution connector. The vehicle and repaired component should be available for inspection through the Hyundai dealer service department. The vehicle suddenly lost all power while being driven on a public roadway. The engine shut off, dashboard went dark, and power steering assistance was lost, creating a risk of collision and leaving the vehicle disabled in traffic. A Hyundai dealer diagnosed and confirmed that a loose fuse box connector caused the loss of power. The vehicle was inspected by an authorized Hyundai dealer service department. No police or insurance inspection was performed. No warning lights, messages, or symptoms appeared prior to the failure. The vehicle lost power suddenly without warning while driving.
NHTSA complaint #11736013 — an unverified report by a vehicle owner.
at 5,798 milesChico, CA1 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Hyundai Kona. The contact stated that while driving, she observed a loud explosion emanating from the roof of the vehicle. The contact slammed on her brakes and then steered the vehicle to the side of the road, where she observed crackling glass noises also emanating from the sunroof. The contact then exited the vehicle to inspect, where she observed the sunroof had a frisbee-sized hole in the middle. There was no impact on the sunroof. The contact called the police, but there was no police report taken. The contact stated that her ears began ringing, and medical attention was needed. The vehicle was taken to a dealer, where it was diagnosed that there was no natural cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 5,798.
NHTSA complaint #11734040 — an unverified report by a vehicle owner.
Dearborn Heights, MI
WHEELS
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as debris and cars began evading them. I had to replace it at my expense and it come off again while driving on sand on a beach in St. Augustine Florida on December (the car is 4x4 off-road capable and sold as such). The underbody shield began coming off in a highway in near Austin Texas around a construction zone where loose gravel was present. Almost all plastic clips were missing after I was informed by a driver that plastic parts were coming off my car striking his vehicle. The wheel well of the driver side also began to come off. I had to zip-tie it; no holes were damaged but it was fully scratch and cracked in multiple locations from touching the pavement. I was hit on the side of the rear of the passenger side door and the plastic cover came off. I replaced it but it seems those plastic parts are superimposed and not well secured into the body of the car and can come off fairly easily during driving becoming road hazards that can result in a crash to vehicles driving from behind or even people or animals. I had a Sonata and the same under shield came off while driving to Miami on December 2024, their service department only had it cut leaving the underbody exposed.
NHTSA complaint #11721013 — an unverified report by a vehicle owner.
Dearborn Heights, MI
UNKNOWN OR OTHER
The embedded navigation system tends to provide directions getting the vehicle into off road areas that are not designated to be driven. This not only causes damages to the car but also leads to unsafe situations. While driving in the Upper Peninsula of Michigan headed to the Kitch-Iti-Kipi, it took me to tall grass and high voltage towers almost getting me to a ditch. While driving in St. Augustine Beach, it almost took me to the ocean. While driving near Lubbock Texas around a detour due to construction, it almost took me to a cliff.
NHTSA complaint #11721028 — an unverified report by a vehicle owner.
Dearborn Heights, MI
SUSPENSION
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as debris and cars began evading them. I had to replace it at my expense and it come off again while driving on sand on a beach in St. Augustine Florida on December (the car is 4x4 off-road capable and sold as such). The underbody shield began coming off in a highway in near Austin Texas around a construction zone where loose gravel was present. Almost all plastic clips were missing after I was informed by a driver that plastic parts were coming off my car striking his vehicle. The wheel well of the driver side also began to come off. I had to zip-tie it; no holes were damaged but it was fully scratch and cracked in multiple locations from touching the pavement. I was hit on the side of the rear of the passenger side door and the plastic cover came off. I replaced it but it seems those plastic parts are superimposed and not well secured into the body of the car and can come off fairly easily during driving becoming road hazards that can result in a crash to vehicles driving from behind or even people or animals. I had a Sonata and the same under shield came off while driving to Miami on December 2024, their service department only had it cut leaving the underbody exposed.
NHTSA complaint #11721013 — an unverified report by a vehicle owner.
Dearborn Heights, MI
STRUCTURE:BODY
I have a 2025 Hyundai Kona Limited. On [XXX], around the afternoon on Sunnyvale, California, while exiting [XXX] headed to Lake Tahoe, the liftgate bolt that attaches to the body had buckled mechanically as the system did not back away when a flashlight that came out of a travel bag was blocking the way to have it closed. The car computer thinks the liftgate is open even though the lock is secured. The car computer allows to drive without seatbelts secured or closures ajar for a few seconds at low speed but then it automatically with little warning engages the electronic handbrake while driving. I was driving on a highway in a middle lane when the car engaged without my consent the electronic handbrake locking the wheels and I almost got rear ended and killed by a semitruck. I had to floor the gas pedal and steer to a shoulder to request a tow. Since it was a long weekend before Presidents Day, I had the car taken to the nearest dealer in Modesto California. Their service department invented a lie that due to a side crash, which was a failure of the collision mitigation system that happened months ago, is the cause and that it is my fault even though the driver admitted responsibility but it is an unrelated issue. There should be a way of overriding the car computer so it does not engage the electronic hand brake on the middle of the highway, specially at night as this creates a road hazard that can lead to death. I replicate the issue with a rental, a Hyundai Tucson, they use the same gas strut and bolt that in my opinion has a very narrow gage. As you can see in the picture, the passenger side bolt is fine, the driver side is buckled. The side accident that happened on May 2025 was on the passenger side but the liftgate is fine; at any rate both sides should be deformed not just one if that were to be the case but it is not. Dealer and Hyundai attempting to sideline the issue to avoid a warranty and recall in my opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11721002 — an unverified report by a vehicle owner.
Dearborn Heights, MI
STRUCTURE:BODY
A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a large umbrella to avoid water to flood the car. Had I not had an umbrella or something to prevent water from getting in, the vehicle electronics could have become damaged including my personal belongings including but not limited to my sensitive medical equipment. Had I been in a snow shower, I will have gotten sick with a cold. I had reported the issue several times to different dealers and they only say it needs to be cleaned and reset. I had a Sonata with the same moonroof for over three years and I never experienced such an issue.
NHTSA complaint #11721007 — an unverified report by a vehicle owner.
Dearborn Heights, MI
STRUCTURE:BODY
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as debris and cars began evading them. I had to replace it at my expense and it come off again while driving on sand on a beach in St. Augustine Florida on December (the car is 4x4 off-road capable and sold as such). The underbody shield began coming off in a highway in near Austin Texas around a construction zone where loose gravel was present. Almost all plastic clips were missing after I was informed by a driver that plastic parts were coming off my car striking his vehicle. The wheel well of the driver side also began to come off. I had to zip-tie it; no holes were damaged but it was fully scratch and cracked in multiple locations from touching the pavement. I was hit on the side of the rear of the passenger side door and the plastic cover came off. I replaced it but it seems those plastic parts are superimposed and not well secured into the body of the car and can come off fairly easily during driving becoming road hazards that can result in a crash to vehicles driving from behind or even people or animals. I had a Sonata and the same under shield came off while driving to Miami on December 2024, their service department only had it cut leaving the underbody exposed.
NHTSA complaint #11721013 — an unverified report by a vehicle owner.
Dearborn Heights, MI
ELECTRICAL SYSTEM
I have a 2025 Hyundai Kona Limited. On [XXX], around the afternoon on Sunnyvale, California, while exiting [XXX] headed to Lake Tahoe, the liftgate bolt that attaches to the body had buckled mechanically as the system did not back away when a flashlight that came out of a travel bag was blocking the way to have it closed. The car computer thinks the liftgate is open even though the lock is secured. The car computer allows to drive without seatbelts secured or closures ajar for a few seconds at low speed but then it automatically with little warning engages the electronic handbrake while driving. I was driving on a highway in a middle lane when the car engaged without my consent the electronic handbrake locking the wheels and I almost got rear ended and killed by a semitruck. I had to floor the gas pedal and steer to a shoulder to request a tow. Since it was a long weekend before Presidents Day, I had the car taken to the nearest dealer in Modesto California. Their service department invented a lie that due to a side crash, which was a failure of the collision mitigation system that happened months ago, is the cause and that it is my fault even though the driver admitted responsibility but it is an unrelated issue. There should be a way of overriding the car computer so it does not engage the electronic hand brake on the middle of the highway, specially at night as this creates a road hazard that can lead to death. I replicate the issue with a rental, a Hyundai Tucson, they use the same gas strut and bolt that in my opinion has a very narrow gage. As you can see in the picture, the passenger side bolt is fine, the driver side is buckled. The side accident that happened on May 2025 was on the passenger side but the liftgate is fine; at any rate both sides should be deformed not just one if that were to be the case but it is not. Dealer and Hyundai attempting to sideline the issue to avoid a warranty and recall in my opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11721002 — an unverified report by a vehicle owner.
Dearborn Heights, MI
ELECTRICAL SYSTEM
A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a large umbrella to avoid water to flood the car. Had I not had an umbrella or something to prevent water from getting in, the vehicle electronics could have become damaged including my personal belongings including but not limited to my sensitive medical equipment. Had I been in a snow shower, I will have gotten sick with a cold. I had reported the issue several times to different dealers and they only say it needs to be cleaned and reset. I had a Sonata with the same moonroof for over three years and I never experienced such an issue.
NHTSA complaint #11721007 — an unverified report by a vehicle owner.
Dearborn Heights, MI
ELECTRICAL SYSTEM
The embedded navigation system tends to provide directions getting the vehicle into off road areas that are not designated to be driven. This not only causes damages to the car but also leads to unsafe situations. While driving in the Upper Peninsula of Michigan headed to the Kitch-Iti-Kipi, it took me to tall grass and high voltage towers almost getting me to a ditch. While driving in St. Augustine Beach, it almost took me to the ocean. While driving near Lubbock Texas around a detour due to construction, it almost took me to a cliff.
NHTSA complaint #11721028 — an unverified report by a vehicle owner.