45 of the
589 complaints filed about the Hyundai Tucson Hybrid
are about the throttle and cruise control —
8% of everything owners reported.
The worst model year for it is 2025.
45
Complaints
8%
Share of all complaints
3
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
While driving my 2022 Hyundai Tucson Hybrid, the vehicle suddenly lost power, began shaking, and all warning lights illuminated at once. The car would not accelerate properly and became unsafe to operate in traffic. After pulling over and restarting the vehicle, the warnings cleared, but the issue has occurred more than once. It first occurred 3/25/26. The dealer was not able to reproduce the issue but found numerous faults and reset them. This is a serious safety concern because the vehicle can unexpectedly lose motor power while driving, creating a risk of collision. The problem is intermittent and unpredictable.
NHTSA complaint #11755202 — an unverified report by a vehicle owner.
I was driving on Hwy 41 in Lutz, Fl in middle lane (out of 3 lanes) at around 50 miles per hour, then suddenly a warning came up on my infotainment consule that noted that my driver assistance system was not functional. My car then slowed down to 20 mph and would not accelerate. The line of cars going fast behind me started to honk at me. I had to put on my hazards and slowly get into far right lane and eventually pull over. I then came to a stop and turned my engine off. I was able to get back on US Hwy 41 and the error did not happen again and I was able to get to work (albeit, 5 minutes late)
NHTSA complaint #11753099 — an unverified report by a vehicle owner.
The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.
NHTSA complaint #11750775 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving, after an hour, the vehicle was shaking and shuddering abnormally and the vehicle lost motive power. The driver was unable to maintain a steady speed while driving the vehicle. The vehicle was making an abnormal sound while driving at 60 MPH, and the vehicle was struggling to accelerate. There were no warning lights illuminated. The blue link indicated that the failure was associated with DTC: P03600. The vehicle was taken to the local dealer, who was unable to retrieve a diagnostic trouble code. The vehicle was diagnosed as needing the fluid, tires, and brakes to be changed, and the low jack to be removed. The vehicle was not repaired. Another local dealer, Napleton Hyundai (4333 W Ogden Ave, Aurora, IL 60504) was contacted, but there was no response. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 48,000.
NHTSA complaint #11750241 — an unverified report by a vehicle owner.
On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slowing, then pull over to the side of the road. Fortunately, there was a safe place available for me to pull over. After stopping, I turned off the engine, waited approximately one minute, then restarted the vehicle. After restarting, the vehicle operated normally again. I contacted Hyundai. They stated there was no specific update for this exact issue, but they did advise that there was an update for the steering cluster. I have completed that update.
NHTSA complaint #11747483 — an unverified report by a vehicle owner.
The contact test drove a 2026 Hyundai Tucson Hybrid. The contact stated that while stopped, the accelerator pedal was depressed, but the vehicle failed to respond as expected. While releasing the accelerator pedal, the vehicle responded and moved. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22. The VIN was not available.
NHTSA complaint #11724847 — an unverified report by a vehicle owner.
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and the Bluelink operator confirmed that multiple fault codes were visible in Hyundai’s system. I scheduled a Hyundai service appointment at the next available date. On [XXX], before the scheduled service appointment could occur, the vehicle experienced a sudden and total electrical failure while traveling at highway speed (approximately 65 mph). The vehicle lost propulsion and displayed brake system warnings. After reaching the shoulder, the vehicle also lost hazard lights while disabled in heavy rain. The vehicle was towed via Hyundai Bluelink to a Hyundai dealership and removed from service. The occupants at the time of the incident included my wife and my minor child. The loss of propulsion, braking warnings, power steering, and hazard lights created a serious risk of a rear-end collision and injury. Due to repeated and escalating safety-related failures involving electrical, braking, and steering systems, I no longer consider the vehicle safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711220 — an unverified report by a vehicle owner.
Speed control on steering wheel not responding all the time. When car is on cruise control speed instead or decrease control not responding all the time. I was almost going to hit the vehicle on high way i decreased the speed according to front of my car but controller not responding speed didn't decreased I suddenly realized that slammed on break. Nothing was happened i already sent email to hyundai but no respond. I looks defective controller switch. Now other side of steering volume control switch also becomes loose
NHTSA complaint #11707159 — an unverified report by a vehicle owner.
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
NHTSA complaint #11691349 — an unverified report by a vehicle owner.
Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenation and this affects my future vision. I either can't wear sunglasses (which my eye doctor says are a MUST) or cannot use cruise control or driver assistance features with them. This was not disclosed prior to car purchase and Hyundai claims it is to guard against drivers falling asleep. Unlikely in daylight and if cruise control and distance WAS being used and someone fell asleep it would slow the car down rather than crashing into something full speed. This flaw DOES affect my safety and that have eye issues. Everyone should wear sunglasses during the day to protect their eyes. Please have Hyundai rectify this!
NHTSA complaint #11691370 — an unverified report by a vehicle owner.
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to glitch and then simply go dark. I can't see my speed, fuel or charge levels or any important data while driving. This has happened multiple times already. My vehicle is a 2025 model. Interestingly, Hyundai had the same type issue on 2024 models and issued a TSB to resolve this issue, but have not issued any repair for the 2025 models. This is a major safety issue.
NHTSA complaint #11690729 — an unverified report by a vehicle owner.
The foward attention warning feature needs to be updated to allow owners to shut off the system. When traveling at highway speeds, the speed control shuts off without warning! This has become a possibilty of causing a rear end collision! Please enact a solution to this problem.. Please refer to the Hyundai website for MANY more complaints concerning the foward attention warning features.. Thank you
NHTSA complaint #11688857 — an unverified report by a vehicle owner.
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684279 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.
NHTSA complaint #11683121 — an unverified report by a vehicle owner.
On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
NHTSA complaint #11682691 — an unverified report by a vehicle owner.
I have raised issues with Hyundai with the first week of driving this Tucson Hybrid. I have ask repeatedly to get the collision control turned off, The dealership said they could not turn it off with permission form Hyundai. Hyundai so called customer service escalated it now several times and not a single call back. I was assigned a specialist named Lejo ,National Consumer Affairs, Hyundai Motor America 714-627-9707. Because he is no longer able to help he told me it was escalated and got yet to this day to hear back from anyone. This vehicle has tried to kill us several times and the dealership and Hyundai have been made aware of what it has done. Slamming on the breaks and warning collision, pulling you almost in the ditch because it was raining? This has happen several times. The same thing when a cars turns the corner and is leaving the main road and as i move to the passing lane the car said warning and actually pulled us back behind the car we were passing and then hit the brakes and almost rear ended to car we were trying to avoid. This system can be manually be turned off by me but comes on each time the vehicle is started again. I am only asking that Hyundai permanently shut it off for the duration of my lease. Because of the safety issues with this 2025 Tucson Hybrid I feel it necessary to inform the public and HHTSA. If Hyundai does not turn it off then they need to be prepared to buy back the lease, Hyundai is well aware of the problems as they have issued a TSB 25-GI-017H Apparently you only are to drive away from the sun ,avoid rain,fog and snow? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11680598 — an unverified report by a vehicle owner.
I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.
NHTSA complaint #11679664 — an unverified report by a vehicle owner.
I was driving my new 2025 Tucson on a 2400 mile trip. On the way back the entire dashboard went black and I got a big red notice. No signal. Could not see anything. No speedometer no nothing after while a black screen went away and I got the regular screen back but it had all of the fault lights lit up. This happened periodically through the whole trip. In addition, the heads up display worked periodically only. And I could not use the cruise control as it kept telling me that it couldn't see my eyes. Although I did not have any glasses on at the time. I feel very unsafe with this car. It is at the dealership waiting for new wiring harness but as I see in social media this has happened to many other people. I think this is something you should know about.
NHTSA complaint #11678492 — an unverified report by a vehicle owner.
I am reaching out to report a recurring issue with the dashboard display on my 2025 Hyundai Tucson Hybrid. The display has failed on two separate occasions, significantly impacting my ability to monitor essential vehicle information while driving. Occasion 1. Dated : [XXX] Issue : Dashboard does not display the Speedometer, RPM and both the Right/Left Indicator Camera. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. A picture of the issue provided to dealership. Resolution Provided : Dealership drove about 98 miles on the car and did not find the issue. Occasion 2. Dated : [XXX] Issue : The Entire Dashboard lit up and goes blank very often. The Project Dashboard goes on and off. Even when the Car is parked and locked. Few lights are still on. Picture attached to your reference. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. An appointment has been setup to review n Aug 04 2025. Here are some relevant details for your review: Current Mileage: 5489 Location: Allentown PA 18106 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11677756 — an unverified report by a vehicle owner.