89 of the
589 complaints filed about the Hyundai Tucson Hybrid
are about the electrical system —
15% of everything owners reported.
The worst model year for it is 2025.
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.
NHTSA complaint #11757283 — an unverified report by a vehicle owner.
While driving on the turnpike, the driver seat moved backward. Both of my hadds were on the steeeringwheel during the entire time. The seat motor was clearly engaged in moving the seat. There was no coat, cloth, or any obstruction near the seat control switch. I tried to move the seat up, however the seat would not move up or back. About 20 minutes later I was able to move the seat forward with the switch. Then about 3O minutes later while traveling accross a large bridge, again the seat moved back on its's own with the seat motor clearly engaged. Both times this was very scarry and since I am not tall I had to reach forward to keep my arms on the stering whell and the gas and brake pedals. Since this is clearly a safety matter I imediately contacted the dealer where the car was purchased. They told me to bring the car in. However they then called me saying that since they could not reproduce the problem I should pick up he car. I am very scared to drive this car. Chatgbt reports other owners have repoted the same problems, but they apperar to be relativly uncommon,
NHTSA complaint #11755935 — an unverified report by a vehicle owner.
While driving my 2022 Hyundai Tucson Hybrid, the vehicle suddenly lost power, began shaking, and all warning lights illuminated at once. The car would not accelerate properly and became unsafe to operate in traffic. After pulling over and restarting the vehicle, the warnings cleared, but the issue has occurred more than once. It first occurred 3/25/26. The dealer was not able to reproduce the issue but found numerous faults and reset them. This is a serious safety concern because the vehicle can unexpectedly lose motor power while driving, creating a risk of collision. The problem is intermittent and unpredictable.
NHTSA complaint #11755202 — an unverified report by a vehicle owner.
I am reporting a critical Exhaust Gas Recirculation (EGR) valve failure on my 2023 Hyundai Tucson Hybrid. The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, and the vehicle entering limp mode while driving, creating a significant safety hazard in traffic. Diagnostic & Technical Details: Error Codes Captured: Diagnostic trouble codes in the P0400 series (EGR system flow/circuit malfunction) were confirmed during diagnostic inspection. Root Cause: The component failure is directly linked to an internal short circuit in the EGR valve assembly, caused by solder flux contamination during manufacturing. Manufacturer Response & Escalation Denial: When contacting Hyundai regarding this failure, I was informed that my vehicle’s VIN is "not included in Safety Recall 260" (NHTSA Campaign 24V-308). I formally escalated this claim to Hyundai Corporate, but my request for reimbursement and coverage was explicitly denied on the grounds that my VIN falls outside the designated recall parameters. However, this exact failure mode, part assembly line, and manufacturing defect (solder flux contamination) are identical to the safety defect described in Recall 260 as well as Hyundai Service Campaign 9B3. Hyundai is restricting coverage based on narrow VIN manufacturing windows despite identical, defective parts being installed across non-recalled vehicles. Because a sudden EGR failure causes unexpected loss of power while traveling in traffic, and because Hyundai Corporate has refused to cover this out-of-pocket repair, I am requesting that NHTSA investigate this issue and compel Hyundai to expand the scope of Recall 260 to protect affected owners and mandate reimbursement for out-of-pocket repair costs.
NHTSA complaint #11753488 — an unverified report by a vehicle owner.
Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.
NHTSA complaint #11753413 — an unverified report by a vehicle owner.
The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".
NHTSA complaint #11753343 — an unverified report by a vehicle owner.
I was traveling on the highway at approximately 75 mph, in TX with my wife, mother in law, and my two pets when the emergency breaking system triggered suddenly. There were no cars or obstacles in front of me. But there was a long line of vehicles, including 18 wheelers right behind me. The vehicle went from about 75 mph to about 55 in less than a second or so it seemed. This was terrifying for everyone. I pulled up to a gas station and restarted the vehicle and it seemed to go back to normal. I got back on the highway, still shaken, and at about 15 or 20 minutes later, the main screen blacked out for about 2 seconds. Then, I was doing about 70, and again the automatic breaking system suddenly slammed, almost causing an accident. The car prompted me to contact Hyundai blue link and as I got off the highway, the vehicle started to loose power until it totally died; leaving stranded in the middle of nowhere with my family and pets under the extreme Texas heat. This horrific, traumatizing experience, has led me to decide to stay as far away from these vehicles. These vehicles are dangerous, a death trap, and I feel lucky to be alive after these incidents.
NHTSA complaint #11752955 — an unverified report by a vehicle owner.
My vehicle's instrument cluster has failed, leaving me without a functioning speedometer, fuel gauge, or other critical displays. I believe this makes the vehicle unsafe to operate. I will also not pass Massachusetts state inspection. My local Hyundai dealerships told me the earliest repair appointment is about one- two months away. They also refused to provide a loaner vehicle or authorize a rental billing, leaving me with no safe transportation while waiting for a safety recall repair.
NHTSA complaint #11752693 — an unverified report by a vehicle owner.
We are getting intermittent failures with screen going dark and/or warning lights flashing. This has happened on multiple occasions with the car while driving. We first brought into Preston Hyundai in Millsboro DE June 27 for this problem. There were some standard recalls (unrelated) but they hoped those recalls would fix the problem. They did not. We brought it back July 19 and remained in the shop until July 23. Spoke with Service Mgr Brad Atkins multiple times. He could not replicate, but has other customers with same concern and engaged Hyundai Field Services on this. They are still trying to figure this out and we took car back as they don't have loaner yet. They are hopeful to give us a loaner next week. So we have had two attempts to resolve unsuccessfly to date.
NHTSA complaint #11752695 — an unverified report by a vehicle owner.
I purchased my vehicle from Ideal Hyundai on 04/23/26. On 06/22/26 (less than 2 months later), I was driving to work and the car started to lose power. The display said to check hybrid system and stop safely. After 10 minutes, I was able to drive the car 3 more miles to work. I took it to Ideal Hyundai the next day. I got the car back on 06/26/26 after they said they address the issue and the open recall. Two weeks later, on 07/23/26 I was driving home on a busy highway when the car began to lose power again. We were able to get to the side of the road but were still in a dangerous position. Within minutes, the car's power went out and fuel drained from the car. We used Hyundai Roadside Assistance and they towed it to the nearest Hyundai dealer (Antwerpen). They told me the next day that the car had serious issues and another recall. They said they'd repair it by the end of the week. I also had called the Hyundai corporate office on 07/13/26. They said someone would get back to me in 2-3 business days. They have not done so yet. When I called yesterday, they said someone will get back to me tomorrow (9 business days after my initial call). No one from Antwerpen is answering the phone. I just got a text from them on 07/17/26 saying the car would be ready on 07/20/26 (it's not ready). Because the car lost power in the middle of a busy highway and has lost power twice in less than a month, I am afraid to drive it and believe it has issues that make it unsafe.
NHTSA complaint #11751767 — an unverified report by a vehicle owner.
Electronic display keeps rebooting while driving. Today dashboard info (speedometer, tach, gas level, etc.) totally blacked out for a 25 mile trip. Couldn't tell how the speed, how much gas left, etc. Vehicle has been serviced twice for this, most recently 6/30/2026. Software upgrade did not fix.
NHTSA complaint #11751160 — an unverified report by a vehicle owner.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751161 — an unverified report by a vehicle owner.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751162 — an unverified report by a vehicle owner.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751163 — an unverified report by a vehicle owner.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751164 — an unverified report by a vehicle owner.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751165 — an unverified report by a vehicle owner.
The vehicle was taken to the dealership for Recall 304 (NHTSA Campaign 26V400), which was supposed to fix an instrument panel/heads-up display (HUD) communication loop crash. However, the software update merely isolated the crash so that only the HUD goes black and reboots while driving. The underlying signal drop or hardware defect is still actively occurring. The issue may appear to be a loose physical connection or faulty wiring harness, as the HUD loss may be triggered after hitting a bump or uneven road surface, though it remains intermittent. The driver's safety is compromised due to sudden, unpredictable driver distraction. Vital safety information, including vehicle speed, blind-spot monitoring alerts, and forward collision warnings, is instantly lost. The vehicle was returned to the dealership, but technicians stated they "did not find anything on their test drives (<15miles)" because the hardware dropout is intermittent. The vehicle was inspected and worked on by an authorized Hyundai dealership service center for the initial recall but they failed to diagnose the persistent post-recall failure.
NHTSA complaint #11751104 — an unverified report by a vehicle owner.
The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.
NHTSA complaint #11750775 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while starting vehicle, the instrument panel displayed a blank screen. The contact received notification of NTHSA Campaign Number: 26V400000 (Electrical System); and associated the failure with the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
NHTSA complaint #11750835 — an unverified report by a vehicle owner.
Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has been at an authorized Hyundai dealer for repairs for a total of over 60 days. There is no warning as to when this will occur other than the screen turns either green or blue when placed in reverse with the following: Check surrounding for your safety. No camera signal received. Please try again later."
NHTSA complaint #11747088 — an unverified report by a vehicle owner.