170 of the
617 complaints filed about the Hyundai Tucson Hybrid
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2025.
170
Complaints
100%
Share of all complaints
16
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
After denying that this problem existed, Hyundai issued a software update to "fix" the AEB issue. I had the software update done at Riverhead Hyundai on 7/20/26. On 7/27 and 7/28, the AEB system activated and stopped my vehicle. On 8/4, the system began to activate, but ended the activation before a complete stop. There was no issue with traffic from any direction on all 3 occasions. I contacted Hyundai, but they again stated that their technicians could not duplicate the issue. This was what they told me before the recall was announced or performed, and no Hyundai technician had possession of the vehicle to do a test after these most recent incidents.
NHTSA complaint #11764117 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driver alert system frequently comes on with blinking lights and on several occasions has slowed the vehicle while on cruise control even though both hands were on steering wheel. It appears that system is overly sensitive to glare from the sun. Hyundai should issue either a recall or software fix.
NHTSA complaint #11763896 — an unverified report by a vehicle owner.
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)
NHTSA complaint #11762217 — an unverified report by a vehicle owner.
The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedestrians around me at risk every time it fails when I am attempting to reverse out of a parking space. The car's rear window is not designed for maximum visibility of surroundings. I have taken the car to the dealer 3 times to repair this defect, including one visit in which they replaced the camera. The symptom of the defect is that a green screen appears where the camera image should be and says it's not working, when I put the car into reverse or pull into a parking space.
NHTSA complaint #11760303 — an unverified report by a vehicle owner.
The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedestrians around me at risk every time it fails when I am attempting to reverse out of a parking space. The car's rear window is not designed for maximum visibility of surroundings. I have taken the car to the dealer 3 times to repair this defect, including one visit in which they replaced the camera. The symptom of the defect is that a green screen appears where the camera image should be and says it's not working, when I put the car into reverse or pull into a parking space.
NHTSA complaint #11760303 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was included in NHTSA Campaign Numbers: 26V400000 (Electrical System) and 26V316000 (Forward Collision Avoidance); however, approximately 15 minutes after the software updates were completed, the lane keep assist failed intermittently, causing the vehicle to veer out of the intended lane. No warning lights illuminated. The vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 9,419.
NHTSA complaint #11760317 — an unverified report by a vehicle owner.
I was driving at a low speed (10-15mph) with a safe distance between me and the vehicle in front of me when the semi truck in front came to an abrupt stop. I reacted appropriately by pressing on the brake, however, my car accelerated into the vehicle instead. None of the emergency brake systems activated including the automatic emergency braking and front collision warning, which lead to my car driving into the semi-truck.
NHTSA complaint #11759594 — an unverified report by a vehicle owner.
I was driving at a low speed (10-15mph) with a safe distance between me and the vehicle in front of me when the semi truck in front came to an abrupt stop. I reacted appropriately by pressing on the brake, however, my car accelerated into the vehicle instead. None of the emergency brake systems activated including the automatic emergency braking and front collision warning, which lead to my car driving into the semi-truck.
NHTSA complaint #11759594 — an unverified report by a vehicle owner.
My cameras (front and back) show blue or green signal error screens intermittently. Dealer was not able to replicate, so basically told me to bring it back when it happens all the time. Google search told me that this is a widespread problem, some dealer somewhere must have been able to replicate the issue. Unable to use cameras to monitor for traffic and/or pedestrians. A few examples of when this has happened this morning: Backing out of my driveway, rear camera working, go to drive, front camera green screen. Parallel parking, rear and front cameras not working. Pulling into parking space, front goes to green screen about half way. Backing out of parking space, green screen.
NHTSA complaint #11759045 — an unverified report by a vehicle owner.
My cameras (front and back) show blue or green signal error screens intermittently. Dealer was not able to replicate, so basically told me to bring it back when it happens all the time. Google search told me that this is a widespread problem, some dealer somewhere must have been able to replicate the issue. Unable to use cameras to monitor for traffic and/or pedestrians. A few examples of when this has happened this morning: Backing out of my driveway, rear camera working, go to drive, front camera green screen. Parallel parking, rear and front cameras not working. Pulling into parking space, front goes to green screen about half way. Backing out of parking space, green screen.
NHTSA complaint #11759045 — an unverified report by a vehicle owner.
My cameras (front and back) show blue or green signal error screens intermittently. Dealer was not able to replicate, so basically told me to bring it back when it happens all the time. Google search told me that this is a widespread problem, some dealer somewhere must have been able to replicate the issue. Unable to use cameras to monitor for traffic and/or pedestrians. A few examples of when this has happened this morning: Backing out of my driveway, rear camera working, go to drive, front camera green screen. Parallel parking, rear and front cameras not working. Pulling into parking space, front goes to green screen about half way. Backing out of parking space, green screen.
NHTSA complaint #11759045 — an unverified report by a vehicle owner.
System/Component Failed & Inspection: The vehicle suffers from recurring failures across the engine, powertrain, electronic throttle control, and exhaust gas recirculation (EGR) control systems (DTCs P0524, P0642, P2118, P022100). The vehicle is fully available for inspection upon request. Safety Risk: While driving, the vehicle suffered a complete, sudden loss of motive power on an active highway entrance ramp. The engine stalled in moving traffic with zero throttle response, creating an immediate collision hazard before requiring a tow. Confirmation by Dealer: Technicians formally confirmed these defect patterns. In May 2026, diagnostics logged major engine and emission/EGR control codes, but corporate refused goodwill repair. In August 2026, the highway stall recurred. Diagnostics confirmed active low oil pressure and throttle failure codes, which the dealer resolved by applying 4 factory ECU software updates under TSB 25-01-010H. Service personnel explicitly confirmed these engine control issues are manufacturing defects, not wear-and-tear or mileage-related. Inspections: Inspected, diagnosed, and serviced by authorized dealership service department technicians during both the May and August 2026 failure events. Warning Symptoms & History: Engine issues began at 341 miles when purchased new (settled). In May 2026, check engine lights returned with diagnostic codes for engine and EGR/emissions systems. In August 2026, total power loss occurred, preceded by check engine, forward collision camera, and radar sensor warnings.
NHTSA complaint #11758103 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the left. The contact manually steered the vehicle to avoid a crash. The contact learned that the lane assist feature only activated while driving between 40 and 120 MPH; however, while accelerating and decelerating due to winding roads, the Lane Assist System failed to properly communicate and direct the vehicle, which the contact associated with the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been previously reprogrammed by the manufacturer. The manufacturer was not made aware of the issue. The failure mileage was 8,500.
NHTSA complaint #11757639 — an unverified report by a vehicle owner.
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.
NHTSA complaint #11757283 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle came to a hard stop. The contact was pushed forward very hard. The contact stated that the event was frightening. The vehicle was driven to the nearest local dealer; however, the vehicle was not inspected. The vehicle was later towed to another dealer; however, the failure was not duplicated. The contact stated that the recall repair of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); was completed July 12, 2026. The contact stated that the failure had occurred shortly after the recall repair was completed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,600.
NHTSA complaint #11756728 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 22 MPH and attempting to depress the brake pedal, the vehicle in front of the contact stopped suddenly, causing the vehicle to stop suddenly. There was no warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE) by the owner, but the remedy failed to fix the vehicle. The contact stated that the failure had occurred twice. The contact stated that the recall remedy failed to alert the driver to a possible crash. The manufacturer was notified of the failure and opened a case. The failure mileage was 17,850.
NHTSA complaint #11756781 — an unverified report by a vehicle owner.
Twice within 3 days the car drove when was in electronic park. FIRST August 1 2026 instance got in car parked in a lot. Started it (foot on brake, push start). Spent ≈ 15 min checking iPad. When car in front of me backed out of parking space, car dinged, lit up that car in front is leaving like it we were at a stop sign. Then started to move forward. I quickly braked. I may have touched the brake while sitting but never touched the shift. • SECOND instance August 3 2026 driving (MY Mode) with Smart Cruise and Lane Assist. Parked in daughter’s driveway. Foot on brake. Absolutely pushed Electronic P for park. It was my intention to leave car on for AC while dropping a bag on their porch. I did touch brake again while gathering things to get out - but did not touch shift. While I was turned sideways it drove forward into the garage door. No the foot was not on accelerator. It was on floor as I was leaning over. For reference, a few weeks ago the front camera’s sudden stop recall was done.
NHTSA complaint #11755985 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755123 — an unverified report by a vehicle owner.
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755123 — an unverified report by a vehicle owner.
The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.
NHTSA complaint #11754849 — an unverified report by a vehicle owner.