159 of the
589 complaints filed about the Hyundai Tucson Hybrid
are about the driver-assist systems —
27% of everything owners reported.
The worst model year for it is 2025.
159
Complaints
27%
Share of all complaints
14
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
System/Component Failed & Inspection: The vehicle suffers from recurring failures across the engine, powertrain, electronic throttle control, and exhaust gas recirculation (EGR) control systems (DTCs P0524, P0642, P2118, P022100). The vehicle is fully available for inspection upon request. Safety Risk: While driving, the vehicle suffered a complete, sudden loss of motive power on an active highway entrance ramp. The engine stalled in moving traffic with zero throttle response, creating an immediate collision hazard before requiring a tow. Confirmation by Dealer: Technicians formally confirmed these defect patterns. In May 2026, diagnostics logged major engine and emission/EGR control codes, but corporate refused goodwill repair. In August 2026, the highway stall recurred. Diagnostics confirmed active low oil pressure and throttle failure codes, which the dealer resolved by applying 4 factory ECU software updates under TSB 25-01-010H. Service personnel explicitly confirmed these engine control issues are manufacturing defects, not wear-and-tear or mileage-related. Inspections: Inspected, diagnosed, and serviced by authorized dealership service department technicians during both the May and August 2026 failure events. Warning Symptoms & History: Engine issues began at 341 miles when purchased new (settled). In May 2026, check engine lights returned with diagnostic codes for engine and EGR/emissions systems. In August 2026, total power loss occurred, preceded by check engine, forward collision camera, and radar sensor warnings.
NHTSA complaint #11758103 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the left. The contact manually steered the vehicle to avoid a crash. The contact learned that the lane assist feature only activated while driving between 40 and 120 MPH; however, while accelerating and decelerating due to winding roads, the Lane Assist System failed to properly communicate and direct the vehicle, which the contact associated with the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been previously reprogrammed by the manufacturer. The manufacturer was not made aware of the issue. The failure mileage was 8,500.
NHTSA complaint #11757639 — an unverified report by a vehicle owner.
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.
NHTSA complaint #11757283 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle came to a hard stop. The contact was pushed forward very hard. The contact stated that the event was frightening. The vehicle was driven to the nearest local dealer; however, the vehicle was not inspected. The vehicle was later towed to another dealer; however, the failure was not duplicated. The contact stated that the recall repair of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); was completed July 12, 2026. The contact stated that the failure had occurred shortly after the recall repair was completed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,600.
NHTSA complaint #11756728 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 22 MPH and attempting to depress the brake pedal, the vehicle in front of the contact stopped suddenly, causing the vehicle to stop suddenly. There was no warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE) by the owner, but the remedy failed to fix the vehicle. The contact stated that the failure had occurred twice. The contact stated that the recall remedy failed to alert the driver to a possible crash. The manufacturer was notified of the failure and opened a case. The failure mileage was 17,850.
NHTSA complaint #11756781 — an unverified report by a vehicle owner.
Twice within 3 days the car drove when was in electronic park. FIRST August 1 2026 instance got in car parked in a lot. Started it (foot on brake, push start). Spent ≈ 15 min checking iPad. When car in front of me backed out of parking space, car dinged, lit up that car in front is leaving like it we were at a stop sign. Then started to move forward. I quickly braked. I may have touched the brake while sitting but never touched the shift. • SECOND instance August 3 2026 driving (MY Mode) with Smart Cruise and Lane Assist. Parked in daughter’s driveway. Foot on brake. Absolutely pushed Electronic P for park. It was my intention to leave car on for AC while dropping a bag on their porch. I did touch brake again while gathering things to get out - but did not touch shift. While I was turned sideways it drove forward into the garage door. No the foot was not on accelerator. It was on floor as I was leaning over. For reference, a few weeks ago the front camera’s sudden stop recall was done.
NHTSA complaint #11755985 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755123 — an unverified report by a vehicle owner.
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755123 — an unverified report by a vehicle owner.
The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.
NHTSA complaint #11754849 — an unverified report by a vehicle owner.
The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.
NHTSA complaint #11754849 — an unverified report by a vehicle owner.
The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.
NHTSA complaint #11754849 — an unverified report by a vehicle owner.
Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.
NHTSA complaint #11753413 — an unverified report by a vehicle owner.
The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".
NHTSA complaint #11753343 — an unverified report by a vehicle owner.
The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".
NHTSA complaint #11753343 — an unverified report by a vehicle owner.
While i was driving 65 MPH on the highway with several car length ahead of me I gently tried slowing down and the car jammed on the brakes forcefully causing my husband and I to be jolted forward and seatbelts locked. Thankfully, the person behind me did not hit me. This is a recall that was supposedly fixed by Hyundai dealer on 7/6/2026 a front view camera update however this incident happened on July 17, 2026. I brought to Circle Hyundai ,Shrewsbury on July 27 and they said codes are fine and could not replicate the issue.
NHTSA complaint #11753095 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on Hwy 41 in Lutz, Fl in middle lane (out of 3 lanes) at around 50 miles per hour, then suddenly a warning came up on my infotainment consule that noted that my driver assistance system was not functional. My car then slowed down to 20 mph and would not accelerate. The line of cars going fast behind me started to honk at me. I had to put on my hazards and slowly get into far right lane and eventually pull over. I then came to a stop and turned my engine off. I was able to get back on US Hwy 41 and the error did not happen again and I was able to get to work (albeit, 5 minutes late)
NHTSA complaint #11753099 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had this occur in my Hyundai and a 2026 Santa Fe lower trim model that is not hybrid. The forward attention monitor repeats that I am not looking at the road. I have a condition where my eyes have been filling with tears. I am usually able to stop it by moving my head or looking down at the camera. (which takes my eyes off the road) Many times it enters into advanced warning and twice the car started to come to a stop in lane on the interstate highway. I feel this newer attention system is too sensitive. I did not have this issue with my 2022 Hyundai Tucson. I feel the sudden braking on the interstate will lead to an accident. It happens less frequently if I turn off the cruise control, lane departure warning and lane keeping assist. I have had the vehicle at the dealer twice for recalls. I asked them to check the forward attention system and they report it is working fine. The fact that it happened in a second Hyundai and a different model leads me to think it is not just my car.
NHTSA complaint #11752891 — an unverified report by a vehicle owner.
I have had this occur in my Hyundai and a 2026 Santa Fe lower trim model that is not hybrid. The forward attention monitor repeats that I am not looking at the road. I have a condition where my eyes have been filling with tears. I am usually able to stop it by moving my head or looking down at the camera. (which takes my eyes off the road) Many times it enters into advanced warning and twice the car started to come to a stop in lane on the interstate highway. I feel this newer attention system is too sensitive. I did not have this issue with my 2022 Hyundai Tucson. I feel the sudden braking on the interstate will lead to an accident. It happens less frequently if I turn off the cruise control, lane departure warning and lane keeping assist. I have had the vehicle at the dealer twice for recalls. I asked them to check the forward attention system and they report it is working fine. The fact that it happened in a second Hyundai and a different model leads me to think it is not just my car.
NHTSA complaint #11752891 — an unverified report by a vehicle owner.
I was traveling on the highway at approximately 75 mph, in TX with my wife, mother in law, and my two pets when the emergency breaking system triggered suddenly. There were no cars or obstacles in front of me. But there was a long line of vehicles, including 18 wheelers right behind me. The vehicle went from about 75 mph to about 55 in less than a second or so it seemed. This was terrifying for everyone. I pulled up to a gas station and restarted the vehicle and it seemed to go back to normal. I got back on the highway, still shaken, and at about 15 or 20 minutes later, the main screen blacked out for about 2 seconds. Then, I was doing about 70, and again the automatic breaking system suddenly slammed, almost causing an accident. The car prompted me to contact Hyundai blue link and as I got off the highway, the vehicle started to loose power until it totally died; leaving stranded in the middle of nowhere with my family and pets under the extreme Texas heat. This horrific, traumatizing experience, has led me to decide to stay as far away from these vehicles. These vehicles are dangerous, a death trap, and I feel lucky to be alive after these incidents.
NHTSA complaint #11752955 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two days after buying the car while on a trip to [XXX], while driving 70 miles per hour on an interstate using cruise control, the car quickly breaked and our speed went down to about 40. Scared us to death. We pulled off the side of the road to regroup and understand what just happened. We didn't understand and continued and stopped using cruise. We found a Hyundai dealer in [XXX] and went to ask them if they could help. It was a salesman who first quizzed us about where we brought the car, why we didn't buy from them, and pointed to the cruise control button and told us to take it back to the dealer We purchased it from. We just went on our way. Since that time, this car has braked suddendly, on it's own at least 12 or 14 times. It doesn't just brake, it stops. We have almost been hit numerous times, the seat belt has kept me from hitting the steering wheel, dash or windshield several times during this sudden breaking. I took the car in fir the recall that was supposed to fix this problem. It has not. Twice last week it decided to brake twice, once putting us in a serious position on the roadway while making a left turn. I took it back today and explained the situation. After they had it a couple of hours, they told me nothing was wrong with it. I am afraid to drive it and I know what is happening on an irregular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751281 — an unverified report by a vehicle owner.