177 of the
1,768 complaints filed about the Hyundai Veloster
are about the other systems —
10% of everything owners reported.
The worst model year for it is 2013.
Formal complaint against Hyundai Motor America for failure to provide safety recall remedies on a U.S.-conforming vehicle. Vehicle History: This 2016 Hyundai Veloster was purchased in the U.S. territory of [XXX], manufactured to meet U.S. Federal Motor Vehicle Safety Standards (FMVSS). Years later, it was legally relocated to the U.S. mainland and is currently registered and driven in [XXX]. The Database Issue: Official factory documents from Hyundai Puerto Rico confirm this VIN has critical, active safety recalls (chassis and engine/fire campaigns). However, due to regional database fragmentation between internal networks, these active recalls do not populate on domestic U.S. systems. The MyHyundai USA portal accepts the VIN, but the recall dashboard displays as completely blank (0 open/0 closed), hiding these safety risks from local U.S. dealerships. Corporate Refusal: I opened corporate Case #XXX with Hyundai Motor America to request a manual database sync so a local MA dealer could perform the repairs. On XXX, Hyundai Customer Care issued a formal written refusal via email, stating textually: "Hyundai Motor America only maintains records for US vehicles. We suggest working with your local dealer and Hyundai Worldwide." Because [XXX] is a U.S. territory, denying a safety recall remedy by treating this as a foreign vehicle violates federal safety mandates. Local dealers cannot perform repairs because corporate refuses to push the data entry through. Uploaded Attachments: - Hyundai PR safety recall log showing active campaigns for this VIN. - Email from Hyundai Motor America (Case XXX) refusing service. I request NHTSA compel Hyundai Motor America to update this VIN's regional status so my local dealer can execute the safety repairs free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751038 — an unverified report by a vehicle owner.
While driving on the interstate, at approximately 70mph, the sunroof glass shattered causing glass to fall into the vehicle and into the face of the driver. This was not caused by any outside object or force, but simply shattered. Upon searching the web, I discovered NHSTA campaign #12V592000 and 12V56800 and Hyundai recall #108. While I was notified by Hyundai about other vehicle recalls, I was not notified about this one.
NHTSA complaint #11746771 — an unverified report by a vehicle owner.
The clutch actuator failed, so I sold to a junker that I didn't know had such a shady background. The ownership per the tax collector's office has been transferred to them- Sky Recycling. They have an active DOT number. I am still being charged for the balance of my loan and accruing late payment and believe they did something potentially illegal to transfer ownership without satisfying the lien.
NHTSA complaint #11740664 — an unverified report by a vehicle owner.
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
I stood my [XXX] nephew up in the front passengers side floorboard of the 2012 hyundia voloster manual transmission with push start . I stepped out of the car on the passage side of the car the car was parked in first gear no one was on the driver's side . I bent over to get my shoes on and baby reached over and pushed the start button on the car the car should not have started since the clutch was not pressed in but unfortunately the car started and lunged forward being on a incline it was as if someone smashed on the gas pedal I ran with the car as far as I could but it was going so fast I could not get into the car to stop it I was drug trying to stop the car the car flew thru a fence , into the woods, down a steep hill then crossed a one lane road traveled up a hill thru another patch of woods before going up hill and hitting a tree all the while our nephew was not in a car seat the car was bouncing side to side when it went off road to cross a creek so I know the baby was thrown around in the car he had to of been that car was going so fast I was screaming in fear that he would not be alive when I made it to the car now the key was in my purse located in the passenger side floorboard where I stood the baby up at so when I reached the car the doors had automatically locked the car was still running and the baby was screaming I could not leave the baby to go get help so I tried to tell him to open the door but like I said he is [XXX] old he didn't know what I was telling him to do and since the car went thru the fence it knocked the wiper blades off and the metal was going back and forth on the glass and it was so loud screeching back and forth and baby is screaming and I could not get to him and I know the screeching is scaring him even more so I reached up the pull the wipers away from the windshield and when I did baby leans on the door to see what I was doing and he hits the windows button and the windows came down just far enough to get it unlock INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
NHTSA complaint #11680446 — an unverified report by a vehicle owner.
On [XXX] I was driving when I heard a sudden explosion followed by shattering glass. There was glass in my car and chunks flew off onto the road. It was the panoramic sunroof on my 2012 Hyundai Veloster that had a recall #108 NHTSA campaign # 12V568000. Hyundai Humble is not acknowledging my VIN # [XXX] although the car was produced within the time frame and IS a safety issue created by the manufacturer. I researched and saw that recalls were supposed to last the lifetime of the vehicle. I previously filed a complaint O/L on 6/19/25. Case# [XXX] and never received a call back. Please help. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11669890 — an unverified report by a vehicle owner.
Here is what happened I left my house about 8 am and I head towards the 101 south from union hills drive and 83rd Ave I'm on the 101 south and yhe time I am passing the Thunderbird exit I hear a loud explosion and I duck a little bit and I see a bunch of black debris in the air it happened so fast and then a bunch of glass from my sunroof starts hitting me in the head on my neck falling into my lap going down my shirt and into my coffee. So I pull over off the next exit ramp and pull into and industrial park and I got out and started to sweep glass off of me and out of my car so I can still make it to work on time, I took a couple pics at that time, then I proceeded back towards the highway to make it to work. I get back onto the 101 south and make it to work in Goodyear, I cleaned some more glass off of me and called my insurance. This is a huge safety issue, glass landed everywhere. I could have crashed, it could have hit other vehicles, im not injured but it scared me really bad after the explosion I was covered in glass from head to toe.
NHTSA complaint #11669072 — an unverified report by a vehicle owner.
On Tue 6/17 I was driving my 2012 Hyundai Veloster home when the sunroof glass spontaneously exploded (no notifications)then the sound of shattering glass. There were no cars ahead of me and none behind so it was doubtful there was damage done to other people. I did have small chunks of glass fall on me and in the car. Humble Hyundai dealership can't find the recall. I called the main office it's recall campaign # is 108. The dealership said the recall had to be opened back up so they can see it. Otherwise I will be hit with a bill too high for me to handle. Please help asap. Thank you
NHTSA complaint #11667948 — an unverified report by a vehicle owner.
The car is sluggish and loses power when it is taking off. It is like it is in slow mode. The other issue is that it uses lots of oil. I even had the dealership to repair the valve cover gasket. It should not use oil at the rate.
NHTSA complaint #11653967 — an unverified report by a vehicle owner.
Paint peeling issue on hood. Filed for Hyundai to repair last 12/24, Hyundai denied claim 12/20/2024, without detailed reasons. Secondary extended warranty is suppose to be for 10 years regardless of mileage.p Hyundai case# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11650178 — an unverified report by a vehicle owner.
my car 2015 Hyundia Veloster has been under recall since 2021 for connecting rod failure in engine and oil leaking around spark plugs that could cause a fire plus what the other recall is. Hyundai Corp refuses to repair my car, it has ksds, oil consumption, refuse to do engine inspection, wanting to charge me for items related to a recall. my car as stated with you before eating oil, poor compression stalls knock loses power i recently had to pay 3200.00 for catalytic converters so i would have a car only to find out it could happen again due to recall number198. i need someone to help me get this resolve. why should have to replace my engine when it under recall and you can't sell your car due to that? i have been fighting Hyundai Corp for two years i had oil around my spark plugs in 2023, black spark plugs 2024
NHTSA complaint #11631975 — an unverified report by a vehicle owner.
Over the last year, I’ve had to purchase three air conditioner switches after driving for several years with it being out the first one we replaced caused a small electrical fire as did all of the others. This has been an ongoing issue not just with my car, but my sister‘s in-laws who is a 2014 model I looked online. It has been reported over the years basically since the cars come out of this same issue can you please Issue a safety recall before somebody’s house or vehicle or both catches fire completely. This is not safe at all. I have already put in a request for the safety recall on several other occasions this is unacceptable unsafe and a very large problem across the United States since this vehicle has come out please do something.
NHTSA complaint #11627898 — an unverified report by a vehicle owner.
The "touch screen" in the car has warped from heat and no longer responds to touch. Many features and settings for the car are no longer available. Not sure if it's a safety issue; it would depend on the car model and which settings are managed through the touch screen. Since I can't access the settings, I don't know what features or settings are now inaccessible, so I'm reporting the affected equipment as a precaution.
NHTSA complaint #11624325 — an unverified report by a vehicle owner.
The car lost power gradually ;when I was driving ; We were on the freeway and I couldn’t continue driving 60 miles per hour , therefore I turned on the turn signals cause I just could drive at 35 miles per hour and the car just start shaking ; I just look for the next exit by the time We were on risk on the emergency lane for along time cause the next exit was to far from there .and the car was too slow ,when we finally got exit I call and I stop my car and call the mechanic to ask for help and he help me plug in the scanner machine to my car and there was a problem with some cylinders and one valve and I decided to called to the dealer to get an appointment:. My Vehicule already was checking for Hyundai but they just text me a message ; they said my car needs to replace a motor ,turbo ; some broken valves causing zero pounds of compression on cylinder 4-long block repair-new intake and exhaust manifolds (including turbo)required due to broken valve sending metal through the entire system -quote long block/intake and exhaust manifolds /turbo /all necessary gaskets and fluids for repair : I just was noted my car was consuming too much oil, cause the car board showed me 3 weeks ago and I need to add oil ,and the mechanic plugged in the scanner; but it doesn’t showed something else ;therefore 3 weeks ago I added 1/4 or more ; then was 2 week ago; I added 1/4 of oil again and then just last week I added 1/4 or more oil again ;I just was checking the oil constantly.; and it should be noted that the car was not leaking oil but I didn’t understand why it was running out so quickly .
NHTSA complaint #11616768 — an unverified report by a vehicle owner.
When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.
NHTSA complaint #11615150 — an unverified report by a vehicle owner.
I have a 2016 Hyundai Veloster turbo and my AC started making a weird noise coming from my AC controller, I opened and my climate control resistor was burned and smelling and I’m worried about my car getting on fire and I seen this is a common problem in velosters
NHTSA complaint #11608872 — an unverified report by a vehicle owner.
The HVAC control knob overheated and burned out in my car. It scorched/charred and melted the plastic switch it was plugged into in the dash. It caused a strong burnt plastic, Smokey smell inside the car while I was driving. I thought the car was on fire at first. Thank goodness it wasn’t but it really could have started a fire in the dash of the car under the right conditions. I’ve read numerous accounts online of this same exact issue on this year/model, but no action has been taken by Hyundai to rectify this dangerous design flaw. I’ve also read that it can and usually happens again to the replacement control knob and plug. It’s absolute insanity to replace it with the exact same part knowing full well that it’s most likely going to do the same exact thing again. What if it does cause a fire in the dash the next time while I’m driving? It could possibly severely injure or kill me and any passenger in the car in addition to putting other drivers at risk from a mobile flaming inferno.
NHTSA complaint #11596455 — an unverified report by a vehicle owner.
While driving the vehicle has stalled/engine shuts off at different speeds and also while the vehicle's steering wheel is turned to move it into a different direction (for example making a right turn at a perpendicular street/road). There is a concern for the operator's safety and others operating around a stalling vehicle especially at higher velocity/speeds and when traffic is heavy. The dealership has recommended an engine replacement, not sure if the dealer has been able to reproduce the problem. Currently, the vehicle has only been inspected by a dealership. The flashing engine light first appeared on 06/07/2024, this would be the second time the vehicle stalled (engine shut off) on the same day.
NHTSA complaint #11594926 — an unverified report by a vehicle owner.