Owners have filed 42 complaints
about the 2008 Infiniti FX35 with NHTSA between 2010 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 4 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Infiniti FX35. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 31
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
14.5%
25,000 – 49,999 miles
522.7%
50,000 – 74,999 miles
14.5%
75,000 – 99,999 miles
522.7%
100,000 – 149,999 miles
836.4%
150,000+ miles
29.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2010peak 3Jul 2026
NHTSA investigations into the 2008 Infiniti FX35
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2008 Infiniti FX35
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20211181,582 units in Canada
Airbag
Issue: On certain vehicles, an incorrect passenger-front airbag may have been installed during the repair for Transport Canada recall 2017-023. As a result, the airbag may not unfold properly when it deploys in a crash. This could cause the airbag to tear or not to inflate properly. Safety Risk: An airbag that does not work properly could create an increased risk of injury in a crash. Corrective Action: Infiniti will notify owners by mail and instruct you to take your vehicle to an Infiniti dealer to inspect the passenger-front airbag assembly. It will be replaced, if necessary.
Recall 202000321,192 units in Canada
Airbag
Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the passenger-front airbag inflator. The passenger-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201702351,545 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 148,000 milesBrandywine, MDCrash20 injured1 killed
SEATS
IN FEB 2016 WHEN I SAW THE RECALL ON THE NEWS FOR AIRBAGS, I CALLED TO SEE IF THE INFINITI FX35 2008 WAS RECALLED. I WAS TOLD NO RECALL THE TRUCK IS FINE. NOW IN JULY 2016 I RECEIVE A LETTER FOR A PASSENGER AIRBAG RECALL. DO YOU KNOW IF THE DRIVER AIRBAG IS BEING INVESTIGATED? I'M CURIOUS TO KNOW, BECAUSE MY MOM WAS KILLED IN AN AUTO ACCIDENT, WHILE SHE WAS DRIVING THE TRUCK IN DEC. 2015. SHE HAD INJURY TO HER FACE, NECK AND MORE. WHAT MAKES THE PASSENGER AIRBAG INFLATE? IS IT NORMAL FOR THE DRIVER SEAT TO COME OFF THE TRACK? THANK YOU FOR YOU ATTENTION TO THIS MATTER. *TR UPDATED 12/04/17*BF
NHTSA complaint #10895090 — an unverified report by a vehicle owner.
at 148,000 milesBrandywine, MDCrash20 injured1 killed
AIR BAGS
IN FEB 2016 WHEN I SAW THE RECALL ON THE NEWS FOR AIRBAGS, I CALLED TO SEE IF THE INFINITI FX35 2008 WAS RECALLED. I WAS TOLD NO RECALL THE TRUCK IS FINE. NOW IN JULY 2016 I RECEIVE A LETTER FOR A PASSENGER AIRBAG RECALL. DO YOU KNOW IF THE DRIVER AIRBAG IS BEING INVESTIGATED? I'M CURIOUS TO KNOW, BECAUSE MY MOM WAS KILLED IN AN AUTO ACCIDENT, WHILE SHE WAS DRIVING THE TRUCK IN DEC. 2015. SHE HAD INJURY TO HER FACE, NECK AND MORE. WHAT MAKES THE PASSENGER AIRBAG INFLATE? IS IT NORMAL FOR THE DRIVER SEAT TO COME OFF THE TRACK? THANK YOU FOR YOU ATTENTION TO THIS MATTER. *TR UPDATED 12/04/17*BF
NHTSA complaint #10895090 — an unverified report by a vehicle owner.
at 26,000 milesLevittown, NYCrash
VEHICLE SPEED CONTROL
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HIT ANY OTHER CARS OR PEDESTRIAN. I DO HAVE THE ORIGINAL MATS THAT CAME WITH VEHICLE & AFTER MARKET RUBBER MATS ON TOP OF THE FABRIC MATS. IT DID HAPPEN ONCE, FEW MONTHS AGO BUT I WAS ABLE HIT THE GAS PEDAL AND IT RELEASE THE PEDAL. I PULL OVER TO CHECK WHY THIS HAPPEN, AND CHECK THE MATS, I COULDN'T FIND THE PROBLEM. I ALSO KNOW THERE WAS RECALL ON THE TOYOTA ABOUT A SIMULATOR PROBLEM, I BELIEVE THAT MY INFINITY FX35 & THE TOYOTA MODEL ARE MADE IN JAPAN.
NHTSA complaint #10303255 — an unverified report by a vehicle owner.
at 26,000 milesLevittown, NYCrash
EQUIPMENT ADAPTIVE/MOBILITY
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HIT ANY OTHER CARS OR PEDESTRIAN. I DO HAVE THE ORIGINAL MATS THAT CAME WITH VEHICLE & AFTER MARKET RUBBER MATS ON TOP OF THE FABRIC MATS. IT DID HAPPEN ONCE, FEW MONTHS AGO BUT I WAS ABLE HIT THE GAS PEDAL AND IT RELEASE THE PEDAL. I PULL OVER TO CHECK WHY THIS HAPPEN, AND CHECK THE MATS, I COULDN'T FIND THE PROBLEM. I ALSO KNOW THERE WAS RECALL ON THE TOYOTA ABOUT A SIMULATOR PROBLEM, I BELIEVE THAT MY INFINITY FX35 & THE TOYOTA MODEL ARE MADE IN JAPAN.
NHTSA complaint #10303255 — an unverified report by a vehicle owner.
at 26,000 milesLevittown, NYCrash
EQUIPMENT
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HIT ANY OTHER CARS OR PEDESTRIAN. I DO HAVE THE ORIGINAL MATS THAT CAME WITH VEHICLE & AFTER MARKET RUBBER MATS ON TOP OF THE FABRIC MATS. IT DID HAPPEN ONCE, FEW MONTHS AGO BUT I WAS ABLE HIT THE GAS PEDAL AND IT RELEASE THE PEDAL. I PULL OVER TO CHECK WHY THIS HAPPEN, AND CHECK THE MATS, I COULDN'T FIND THE PROBLEM. I ALSO KNOW THERE WAS RECALL ON THE TOYOTA ABOUT A SIMULATOR PROBLEM, I BELIEVE THAT MY INFINITY FX35 & THE TOYOTA MODEL ARE MADE IN JAPAN.
NHTSA complaint #10303255 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Fort Myers, FL
UNKNOWN OR OTHER
UNKNOWN - I'M NOT SURE IF IM EVEN IN THE RIGHT PLACE TO EVEN COMPLAIN ABOUT THIS , BUT I HAVE A 2008 INFINITY FX35 AND 3 OUT OF THE 4 OUTSIDE DOOR HANDLES HAVE JUST LITERALLY FELL OFF IN MY HAND AND THEY ALL FELL OFF LIKE WITH IN 3 WEEKS OF EACH OTHER .SO NOW I HAVE 1 REMAINING OUTSIDE DOOR HANDLE THAT WORKS. AND I CAN'T AFFORD TO FIX THEM . AND I'M JUST WORRIED THAT IF I GET INTO A CAR ACCIDENT THAT THE RESCUE PERSONNEL WILL NOT BE ABLE TO OPEN ANY OF MY DOORS TO HELP WHOEVER IS IN MY CAR. WELL SOON I WILL HAVE TO GET IN AND OUT OF MY CAR THRU THE TRUNK . ANYWAYS HERE IS MY PHONE NUMBER AND EMAIL ADDRESS SO IF THIS IS NOT WHO IM SUPPOSED TO BE TELLING MY CAR SITUATION TO CAN YOU PLEASE MAYBE POINT ME IN THE RIGHT DIRECTION? PHONE NUMBER: [XXX] AND MY EMAIL: [XXX] THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751985 — an unverified report by a vehicle owner.
Cuddebackville, NY
AIR BAGS
When there is a passenger seating the “Off Airbag Light is ON” when it should be turned off even after was sent to get fix at dealership
NHTSA complaint #11638178 — an unverified report by a vehicle owner.
Holualoa, HI
FUEL/PROPULSION SYSTEM
The car's fuel tank leaks. Further description is included in my attachments, pages 1-4.
NHTSA complaint #11551589 — an unverified report by a vehicle owner.
Mountlake Terrace, WA
AIR BAGS
2008 INFINITI FX35. CONSUMER WRITES IN REGARD TO AIR BAG SAFETY RECALL. THE CONSUMER NOTICED THE AIR BAG DEFECT LIGHTS FLASHING ON VEHICLE'S DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL AND MULTI POINT INSPECTION DONE. DEALER STATED THE RECALL WAS REPAIRED BUT THE LIGHT CONTINUED TO FLASH AS WELL AS NO MULTI POINT INSPECTION PAPERWORK WAS PRODUCED.
NHTSA complaint #11516888 — an unverified report by a vehicle owner.
Hurricane, UT
AIR BAGS
I live 200-400 miles from any Infiniti dealer. Infiniti will not authorize the repair at my local Nissan dealership. The only option was to tow my car 200 miles to a dealer there and then tow it back. Obviously, if there were any issues following the repair...I would have to drive the 400 miles to have it resolved. This is not acceptable to me. Recently, my son needed to borrow my car and he lives close to the Murray Utah dealer so I called them to arrange the repair. They made an appt. for this weekend, denied a replacement vehicle and then said that the visit would only be to inspect and see if my airbag needed to be replaced. If it did, they would need to order the part and have the vehicle brought in when they had the part. They did not have the part in stock and could not tell me a time frame that the part would arrive. I then called the infiniti airbag replacement department from the letters I receive weekly. The representative said she had never heard of this and called the dealer directly. THey continued with this nonsense stating they had to see if I actually needed the repair. Mind you non of the communication in the last 5 years mentions anything that I might possibly have this defective airbag. The representative connected me to Infiniti corporation who stood on this same policy. I had regional manager call back and she repeated that I would have to inspect and then order...mind you that would require me to commuting 8 hours if the part doesn't come within a few weeks when I will have the car back. I asked if they could send me the replacement part and I will pay for the repair (No) Authorize my local Nissan or other dealer to inspect if I have the faulty airbag before towing my car 2 hours to a repair shop (NO) Do they care that my airbag could be triggered at any time and possibly kill someone (No).
NHTSA complaint #11449089 — an unverified report by a vehicle owner.
Edison, NJ
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MY CAR DASHBOARD HAD RECALL ONLY FOR SHORT TIME AND NOW THE DEFECT IS SHOWING UP BADLY. PULSE CAN YOU CHECK AND MAKE ONE TIME EXCEPTION.
NHTSA complaint #11413867 — an unverified report by a vehicle owner.
at 121,804 milesDesoto, TX
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MONTH PRIOR, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED WITH THE AIR BAG NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,804.
NHTSA complaint #11413597 — an unverified report by a vehicle owner.
at 75,000 milesChicago, IL
UNKNOWN OR OTHER
THE INFINITI'S FIRST GENERATION FX35 ARE KNOW TO HAVE MELTING DASH BECAUSE INFINITI USED INFERIOR MATERIALS. ITS MELTING AND POSES A SAFETY HAZARD WHILE DRIVING. INFINITI, NISSAN HAS ACKNOWLEDGED THERE WAS A PROBLEM, BUT DID NOT DO A PROPER RECALL SUCH AS TOYOTA FOR THEIR SAME ISSUE WITH THEIR MELTING DASHES.
NHTSA complaint #11340663 — an unverified report by a vehicle owner.
Germantown, MD
AIR BAGS
I RESPONDED TO A REQUEST TO BRING MY CAR INTO A DEALERSHIP FOR RECALL CORRECTION RELATED TO THE AIRBAGS. SINCE THEN, THE AIRBAG LIGHT INDICATOR STAYS ON PERPETUALLY. I KEEP RECEIVING NOTICES OF "URGENT AIRBAG SAFETY RECALL" FROM "INFINITI RECALL RESOLUTION TEAM" ATMT RCD 3/4/2020. I AM AFRAID TO GO TO THE PARTICULAR DEALERSHIP BECAUSE MY CAR IS NEVER RIGHT AFTER LEAVING. NOTE: I HAVE 2 COLLEAGUES THAT HAVE THE SAME SENTIMENT ABOUT THE DEALERSHIP. IT IS LOCATED IN BETHESDA, MARYLAND. - AGAIN, THE INDICATOR LIGHT NEVER GOES OFF, EVEN THOUGH THEY CLAIM TO HAVE FIXED THE ISSUE.
NHTSA complaint #11317242 — an unverified report by a vehicle owner.
at 157,000 milesDeerfield, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
NHTSA complaint #11216961 — an unverified report by a vehicle owner.
at 163,000 milesLitchfield Park, AZ
AIR BAGS
NOT SURE IF RELATED TO TAKATA AIRBAG, BUT THE PASSENGER AIRBAG SENSOR WENT OUT AND ONLY CERTAIN VINS WERE RECALLED. WHEN I STARTED MY CAR, THE AIRBAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. WHEN I SPOKE TO THE SERVICE GUY, HE SAID AS LONG AS IT'S NOT FLASHING, YOU CAN DRIVE IT. SO I TURNED CAR ON AGAIN TO GO TO WORK, AND THE AIRBAG SENSOR LIGHT BEGAN TO FLASH. SERVICE GUY SAID BRING IT IN, IT'S MORE URGENT NOW. THEY RAN THE COMPUTER SCAN AND NOTED THE PASSENGER AIRBAG SENSOR HAS FAILED. CLOSE TO $5000 TO REPLACE ENTIRE SEAT WITH SENSOR. HE SAID IT'S OKAY TO DRIVE YOU JUST DON'T HAVE PASSENGER AIRBAG PROTECTION. I'M VERY CONCERNED AND DISAPPOINTED THAT ONLY SOME VINS WITH THE SAME ISSUE HAS BEEN RECALLED AT THIS TIME.
NHTSA complaint #11173365 — an unverified report by a vehicle owner.
Longwood, FL
VISIBILITY/WIPER
THE DASHBOARD ON MY CAR BECAME STICKY SEVERAL YEARS AGO. IT BECAME INCREASINGLY WORSE THIS SUMMER SUCH THAT IT CAUSES A GLARE ON THE WINDSHIELD IMPAIRING VISIBILITY. I BEGAN RESEARCHING AND DISCOVERED THAT INFINITI EXTENDED THE WARRANTY ON THE DASH FOR THIS PROBLEM FOR 8 YEARS, BUT I WAS NOT MADE AWARE SINCE I WAS NOT THE ORIGINAL OWNER. IT HAS ONLY RECENTLY BECOME A SAFETY HAZARD FOR ME WITH THE GLARE. IT SEEMS THIS IS A KNOWN PROBLEM WITH INFINITI AND OWNERS LIKE ME WHO WERE NOT MADE AWARE OF THE 8 YEAR WARRANTY EXTENSION OR WHO HAVE HAD ISSUES AFTER WARRANTY ARE FACED WITH A HAZARDOUS CONDITION. ALTHOUGH I AM NOT THE ORIGINAL OWNER, I PURCHASED MY CAR IN 2009 FROM AN INFINITI DEALER WELL UNDER THE 60K DRIVE TRAIN WARRANTY AND I RECEIVED OTHER WARRANTY AND RECALL RELATED INFORMATION SO I AM NOT SURE WHY INFINITI WOULD ONLY EXTEND THIS WARRANTY TO ORIGINAL OWNERS (WHAT I WAS TOLD BY INFINITI CUSTOMER CARE IN A PHONE CALL) AND LEAVING THOSE WHO PURCHASED USED WITH A SAFETY HAZARD.
NHTSA complaint #11132784 — an unverified report by a vehicle owner.
at 120,000 milesCarencro, LA
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO INFINITI OF LAFAYETTE (6201 JOHNSTON ST, LAFAYETTE, LA) WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE AND MODULE FOR THE DRIVER'S SIDE AIR BAGS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSUME RESPONSIBILITY DUE TO IT BEING A TAKATA ISSUE. THE CONTACT WAS PROVIDED WITH CASE NUMBER: [XXX] THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. **TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11115198 — an unverified report by a vehicle owner.
at 109,000 milesAlpharetta, GA
SEATS
PROBLEM APPEARS CLOSER TO RECENT RECALL OF HUNDAI SONATA CARS W/ STEERING WHEEL BAGS. WHILE TRAVELING DOWN BUSY 4-LANE HIGHWAY, SENSOR LIGHT CAME ON ASSOCIATED WITH SEAT AND AIRBAGS. ROSWELL INFINITI , ROSWELL, GA HAD TO COMPLETELY TEAR APART STEERING WHEEL COLUMN, WORK ON AIRBAGS, SENSORS, AND OTHER ITEMS. I HAD JUST PURCHASED VEHICLE FROM ANOTHER DEALER, BUT HAS ONLY A LITTLE OVER 105,000 MILES. DID NOT EXPECT ALMOST $4,000 IN REPAIRS DUE TO THIS PROBLEM. I THINK IT IS A PROBLEM ASSOCIATED WITH OTHER JAPANESE MODELS AND SHOULD HAVE A RECALL. PLEASE INVESTIGATE AS SOON AS POSSIBLE. WHEN LIGHT CAME ON I WAS VERY SCARED BECAUSE I WASN'T SURE WHETHER I SHOULD KEEP DRIVING AND I WAS OVER 25 MILES FROM DEALERSHIP BY THAT TIME. BROUGHT IT IN NEXT DAY BUT TOOK OVER 3 DAYS TO REPAIR DUE TO PARTS, ETC.
NHTSA complaint #11081902 — an unverified report by a vehicle owner.
at 109,000 milesAlpharetta, GA
AIR BAGS
PROBLEM APPEARS CLOSER TO RECENT RECALL OF HUNDAI SONATA CARS W/ STEERING WHEEL BAGS. WHILE TRAVELING DOWN BUSY 4-LANE HIGHWAY, SENSOR LIGHT CAME ON ASSOCIATED WITH SEAT AND AIRBAGS. ROSWELL INFINITI , ROSWELL, GA HAD TO COMPLETELY TEAR APART STEERING WHEEL COLUMN, WORK ON AIRBAGS, SENSORS, AND OTHER ITEMS. I HAD JUST PURCHASED VEHICLE FROM ANOTHER DEALER, BUT HAS ONLY A LITTLE OVER 105,000 MILES. DID NOT EXPECT ALMOST $4,000 IN REPAIRS DUE TO THIS PROBLEM. I THINK IT IS A PROBLEM ASSOCIATED WITH OTHER JAPANESE MODELS AND SHOULD HAVE A RECALL. PLEASE INVESTIGATE AS SOON AS POSSIBLE. WHEN LIGHT CAME ON I WAS VERY SCARED BECAUSE I WASN'T SURE WHETHER I SHOULD KEEP DRIVING AND I WAS OVER 25 MILES FROM DEALERSHIP BY THAT TIME. BROUGHT IT IN NEXT DAY BUT TOOK OVER 3 DAYS TO REPAIR DUE TO PARTS, ETC.
NHTSA complaint #11081902 — an unverified report by a vehicle owner.
at 109,000 milesAlpharetta, GA
STEERING
PROBLEM APPEARS CLOSER TO RECENT RECALL OF HUNDAI SONATA CARS W/ STEERING WHEEL BAGS. WHILE TRAVELING DOWN BUSY 4-LANE HIGHWAY, SENSOR LIGHT CAME ON ASSOCIATED WITH SEAT AND AIRBAGS. ROSWELL INFINITI , ROSWELL, GA HAD TO COMPLETELY TEAR APART STEERING WHEEL COLUMN, WORK ON AIRBAGS, SENSORS, AND OTHER ITEMS. I HAD JUST PURCHASED VEHICLE FROM ANOTHER DEALER, BUT HAS ONLY A LITTLE OVER 105,000 MILES. DID NOT EXPECT ALMOST $4,000 IN REPAIRS DUE TO THIS PROBLEM. I THINK IT IS A PROBLEM ASSOCIATED WITH OTHER JAPANESE MODELS AND SHOULD HAVE A RECALL. PLEASE INVESTIGATE AS SOON AS POSSIBLE. WHEN LIGHT CAME ON I WAS VERY SCARED BECAUSE I WASN'T SURE WHETHER I SHOULD KEEP DRIVING AND I WAS OVER 25 MILES FROM DEALERSHIP BY THAT TIME. BROUGHT IT IN NEXT DAY BUT TOOK OVER 3 DAYS TO REPAIR DUE TO PARTS, ETC.
NHTSA complaint #11081902 — an unverified report by a vehicle owner.
Roseville, CA
AIR BAGS
TAKATA AIRBAGS! MANY MONTHS AGO I CONTACTED INFINITI IN SACRAMENTO TO SCHEDULE HAVING NEW AIRBAGS BE INSTALLED! I WAS PUT ON A "LIST" HAVE NOT HEARD AND I AM STILL WAITING.
NHTSA complaint #11054389 — an unverified report by a vehicle owner.
Gainsville, FL
AIR BAGS
AIRBAG LIGHT AS WELL AS TIRE LIGHT WILL NOT GO OUT
NHTSA complaint #11045526 — an unverified report by a vehicle owner.
Worcester, MA
AIR BAGS
I TOOK MY CAR IN ON OCT 5TH FOR THE TAKATA AIRBAG RECALL. SOON AFTER THE INFINITI TECHNICIAN COMPLETED THE WORK MY AIRBAG LIGHT CAME ON. I CONTACTED INFINITI AND TOOK MY CAR BACK AND THEY WILL NOT REPAIR MY CAR. THEY ARE CHARGING ME $2388 TO REPAIR IT BECAUSE THEY SAID THE TWO AIRBAGS ARE NOT CONNECTED. I EXPLAINED THAT THE AIRBAG LIGHT HAD NEVER BEEN ON UNTIL THE TECHNICIAN DID THE WORK AND NOW INFINITI IS REFUSING TO TAKE RESPONSIBILITY FOR THEIR ACTIONS.
NHTSA complaint #11044709 — an unverified report by a vehicle owner.
Worcester, MA
ELECTRICAL SYSTEM
I TOOK MY CAR IN ON OCT 5TH FOR THE TAKATA AIRBAG RECALL. SOON AFTER THE INFINITI TECHNICIAN COMPLETED THE WORK MY AIRBAG LIGHT CAME ON. I CONTACTED INFINITI AND TOOK MY CAR BACK AND THEY WILL NOT REPAIR MY CAR. THEY ARE CHARGING ME $2388 TO REPAIR IT BECAUSE THEY SAID THE TWO AIRBAGS ARE NOT CONNECTED. I EXPLAINED THAT THE AIRBAG LIGHT HAD NEVER BEEN ON UNTIL THE TECHNICIAN DID THE WORK AND NOW INFINITI IS REFUSING TO TAKE RESPONSIBILITY FOR THEIR ACTIONS.
NHTSA complaint #11044709 — an unverified report by a vehicle owner.
BAY Point, CA
AIR BAGS
TAKATA RECALL DRIVER CLOCK SPRING AND AIR BAG SHOULD BE REPLACED.
NHTSA complaint #11039252 — an unverified report by a vehicle owner.
Anna, TX
UNKNOWN OR OTHER
THE DASHBOARD OF THE VECHILE IS MELTING AND IS STARTING TO DO SO AT A RAPID PACE.
NHTSA complaint #11020870 — an unverified report by a vehicle owner.
at 99,000 milesGreenville, SC
UNKNOWN OR OTHER
MELTING DASHBOARD MAKES REFLECTION ON THE FRONT WINDSHIELD
NHTSA complaint #11001293 — an unverified report by a vehicle owner.
at 107,000 milesCleveland, OH
UNKNOWN OR OTHER
I'M ONE OF MANY EXPERIENCING THE BUBBLING/STICKY DASHBOARD PROBLEM THAT HAS BECOME SONONOMOUS W/ INFINITI/NISSAN AUTOS FROM 04-2010. THE STICKY/BUBBLING AREA HAS BECOME A SAFETY HAZARD FROM GLARE & DISTRACTION THAT COULD RESULT IN INJURY/DEATH TO OTHERS. THERE WAS AN 8 YR WARRANTY EXTENSION FROM DATE OF MANUFACTURING BUT SOME OF US PURCHASED VEHICLE OUTSIDE OF THAT TIMELINE & HAVE BEEN TURNED AWAY BY CORPORATE DURING MANY ATTEMPTS @ GETTING RESOLUTION. THE PART ITSELF IS VERY EXPENSIVE ALONG W/ LABOR. THERE HAVE BEEN NUMEROUS TIMES WHERE THE BUBBLING/STICKINESS HAS CAUSED A DISTRACTION & I'M ASKING THAT INFINITI/NISSAN DO THE RIGHT THING & INCLUDE AN UNLIMITED RECALL TO FIX THIS ISSUE THAT HAS BECOME A MAJOR CONCERN.
NHTSA complaint #10995735 — an unverified report by a vehicle owner.
at 94,000 milesJoliet, IL
AIR BAGS
TAKATA AIRBAG ISSUE. MY 2008 INFINITI FX35 WAS RECALLED DUE TO THE TAKATA RECALL PASSANGER SIDE AIRBAG. AFTER IT WAS REPAIRED BY AN INFINITI DEALERSHIP MY AIRBAG LIGHT CAME ON THE DASH WITHIN THE FIRST DAY. DEALERSHIP NOW CLAIMS THE DRIVERS AIRBAG ALL OF THE SUDDEN NEEDS TO BE REPLACED AT A COST OF $1900. RECALL REPLACEMENT IS CAUSING THIS, NO WAY IT IS "ALL OF THE SUDDEN" NEEDING TOM BE REPLACED.
NHTSA complaint #10953940 — an unverified report by a vehicle owner.