FaultScore

FaultScore report

2011 Infiniti FX35 problems

Owners have filed 15 complaints about the 2011 Infiniti FX35 with NHTSA between 2014 and 2023. The largest single group is the fuel & propulsion. Across this model's run it ranks 8 of 10 worst.

B

FaultScore 27/100

Higher is worse. Measured against the other years of the Infiniti FX35.

How this is worked out

The numbers

15

Complaints

2

Crashes reported

0

Fires reported

0

Injuries reported

77,500 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 13 vs 50 Severity 69 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the Infiniti FX35. 50 means typical for this model; 100 means roughly double.
Severity — 69
13.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Infiniti FX35

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Infiniti FX35

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 4 26.7%

Median failure at 72,000 miles

Other & Unspecified 3 20.0%
Electrical System 2 13.3%

Median failure at 124,469 miles

Engine & Cooling 2 13.3%

Median failure at 62,000 miles

Wheels 1 6.7%
Suspension 1 6.7%

1 crashes, 0 fires · median 80,000 mi

Steering 1 6.7%

1 crashes, 0 fires · median 80,000 mi

Transmission & Drivetrain 1 6.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

50,000 – 74,999 miles 3 37.5%
75,000 – 99,999 miles 3 37.5%
100,000 – 149,999 miles 2 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2014 peak 3 Jul 2023

Recalls on the 2011 Infiniti FX35

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2010383 19,565 units in Canada

Lights And Instruments

On certain vehicles, the filament in the bulb of the Daytime Running Lamps (DRL) may burn out due to a shorter lifespan than expected. A loss of DRL illumination could render the vehicle less visible to other motorists and to pedestrians during daylight hours, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will replace the Daytime Running Lamp bulbs with a longer life type bulb.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 80,000 miles Irvine, CA Crash

STEERING

THE LEFT STEERING KNUCKLE ABRUTLY BROKE WHILE IN THE DRIVING ON THE HIGH WAY WHICH LED THE CAR OUT OF CONTROL AND BEGAN TO SPIN AROUND AND FINALLY HIT THE ROAD RAIL.IT CLOSELY LED TO A DISASTROUS CRASH WITH OTHER CARS ON THE ROAD .

NHTSA complaint #10619479 — an unverified report by a vehicle owner.

at 80,000 miles Irvine, CA Crash

SUSPENSION

THE LEFT STEERING KNUCKLE ABRUTLY BROKE WHILE IN THE DRIVING ON THE HIGH WAY WHICH LED THE CAR OUT OF CONTROL AND BEGAN TO SPIN AROUND AND FINALLY HIT THE ROAD RAIL.IT CLOSELY LED TO A DISASTROUS CRASH WITH OTHER CARS ON THE ROAD .

NHTSA complaint #10619479 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 101,938 miles Keller, TX

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2011 Infiniti FX. The contact noticed that the steering assembly was cracking without any warning. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 101,938.

NHTSA complaint #11530659 — an unverified report by a vehicle owner.

Gainesville, FL

POWER TRAIN

Engine, Electrical power has gone out at 6 months. After purchase. Break down on interstate. Vehicle dealership: ONEAUTOSALESORLANDO

NHTSA complaint #11513415 — an unverified report by a vehicle owner.

Gainesville, FL

ENGINE

Engine, Electrical power has gone out at 6 months. After purchase. Break down on interstate. Vehicle dealership: ONEAUTOSALESORLANDO

NHTSA complaint #11513415 — an unverified report by a vehicle owner.

Gainesville, FL

FUEL/PROPULSION SYSTEM

Engine, Electrical power has gone out at 6 months. After purchase. Break down on interstate. Vehicle dealership: ONEAUTOSALESORLANDO

NHTSA complaint #11513415 — an unverified report by a vehicle owner.

at 147,000 miles Liverpool, NY

ELECTRICAL SYSTEM

The contact owns a 2011 Infiniti FX35. The contact stated while driving 30 MPH, the vehicle was stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and the mechanic associated the failure with faulty wiring. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to the same independent mechanic, where they replaced the battery and continued to associate the failure with the wiring or the fuel system. The independent mechanic had not repaired any components however, after a week and a half the vehicle began to drive properly. The contact continued to experience the failure. The contact towed the vehicle to another independent mechanic and the vehicle was diagnosed with the fuel gauge not reading properly. The vehicle was not repaired. The contact stated that he refueled the vehicle and was able to continue driving the vehicle. The contact stated that two months later he experienced the failure again. The vehicle was not drivable. The contact towed the vehicle back to a third independent mechanic who also diagnosed the vehicle and determined that the fuel gauge was not reading properly. The vehicle was not repaired and continued to experience the failure. A dealer was not contacted. The vehicle was not diagnosed or repaired at a local dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.

NHTSA complaint #11487799 — an unverified report by a vehicle owner.

Tampa, FL

UNKNOWN OR OTHER

Component: Dashboard Risk: pieces crack and fall off and are propelled by the air conditioning into the face of the driver. The shine from the deteriorating dashboard is visually blinding during sunny days.

NHTSA complaint #11460575 — an unverified report by a vehicle owner.

Tampa, FL

WHEELS

All lugs on the right rear wheel have snapped off. At first it was one which was repaired. Then three at once broke off and caused damage. After it was repaired again the fifth and final one broke off.

NHTSA complaint #11434732 — an unverified report by a vehicle owner.

Tampa, FL

UNKNOWN OR OTHER

All lugs on the right rear wheel have snapped off. At first it was one which was repaired. Then three at once broke off and caused damage. After it was repaired again the fifth and final one broke off.

NHTSA complaint #11434732 — an unverified report by a vehicle owner.

Apex, NC

UNKNOWN OR OTHER

The dashboard on this vehicle seem to be failing in such a way that it has become extremely shiny & sticky and causes major visibility issues. Nothing that we have used to clean the dash works to remove the shininess. This has gotten so bad that the glare caused makes it very difficult to see out of the windshield.

NHTSA complaint #11429018 — an unverified report by a vehicle owner.

at 72,000 miles Philedelphia, PA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 INFINITI FX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH THE VEHICLE UNEXPECTEDLY STOPPED AND WOULD NOT RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS TAKEN TO THE DEALER (INFINITI OF ARDMORE 306 W LANCASTER AVE, ARDMORE, PA 19003) FOR DIAGNOSIS. THE DIAGNOSIS WAS A REPLACE FUEL SENDER AND AC AMP. THE VEHICLE WAS NOT REPAIRED. THE CONTACT IS REFERENCING THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 10V074 COMPONENTS FUEL SYSTEM, OTHER) THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000 *LN

NHTSA complaint #11307444 — an unverified report by a vehicle owner.

at 75,000 miles Philadelphia, PA

FUEL/PROPULSION SYSTEM

2011 INFINITI FX 35 - DEALER RECOMMENDS THE REPLACEMENT OF THE FUEL SENDER & A/C AMP FOR $1,765.09. MY RESEARCH REVEALS THAT THIS ISSUE/PART HAS BEEN A CONCERN SINCE 2003 (NISSAN/INFINITI) - I HAVE A 2011. BASICALLY THE GAS GAUGE NO LONGER WORKS THEREFORE THE DRIVER DOESN'T KNOW WHEN GAS IS NEEDED. THIS MORNING 1/31/2020 I WAS ON MY WAY TO WORK AND GOT 6 DOORS AWAY FROM MY HOME AND MY CAR STOPPED IN THE MIDDLE OF THE STREET - OUT OF GAS AND I HAD TO CALL AAA TO BRING ME GAS SO I COULD GET TO THE GAS STATION. I AM GRATEFUL THAT MY CAR STOPPED IN THE MIDDLE OF MY BLOCK AS OPPOSE TO STOPPING ON THE MOST DANGEROUS STRETCH OF HIGHWAY IN PHILADELPHIA "THE ROOSEVELT EXPRESSWAY/BLVD" - MAKING THIS MALFUNCTION A SAFETY CONCERN FOR THE OWNER AND FELLOW DRIVERS ON THE HIGHWAY. NISSAN/INFINITI HAS THIS PROBLEM SINCE 2003 AND I HAVE A 2011 WITH ONLY 75000 MILES ON IT. I WAS A LOYAL CUSTOMER TO MY INFINITI DEALER AND WAS TOLD THERE WAS NOTHING THAT THEY WERE WILL TO DO TO CORRECT THIS PROBLEM. IS THIS PROBLEM NOT BEING CORRECT FOR SO MANY YEARS BECAUSE IT IS MAKING NISSAN/INFINITI EXTRA MONEY ON REPAIRS?! ONE THING FOR SURE IT IS PUTTING CONSUMER/DRIVERS AT RISK OF INJURY AND DEATH.

NHTSA complaint #11306238 — an unverified report by a vehicle owner.

at 51,000 miles Norwood, NJ

FUEL/PROPULSION SYSTEM

FUEL GAUGE DOE,S NOT WORK

NHTSA complaint #11150295 — an unverified report by a vehicle owner.

at 62,000 miles Randallstown, MD

ENGINE

WHILE GOING UP AND DOWN A WINDING THE ROAD THE CAR BEGAN TO ACCELERATE ON ITS OWN. TRIED TO APPLY THE BREAK TO KNOW AVAIL. AFTER ABOUT 2-3 MINUTES THE CAR RETURNED TO NORMAL.

NHTSA complaint #10744240 — an unverified report by a vehicle owner.

at 80,000 miles Irvine, CA Crash

STEERING

THE LEFT STEERING KNUCKLE ABRUTLY BROKE WHILE IN THE DRIVING ON THE HIGH WAY WHICH LED THE CAR OUT OF CONTROL AND BEGAN TO SPIN AROUND AND FINALLY HIT THE ROAD RAIL.IT CLOSELY LED TO A DISASTROUS CRASH WITH OTHER CARS ON THE ROAD .

NHTSA complaint #10619479 — an unverified report by a vehicle owner.

at 80,000 miles Irvine, CA Crash

SUSPENSION

THE LEFT STEERING KNUCKLE ABRUTLY BROKE WHILE IN THE DRIVING ON THE HIGH WAY WHICH LED THE CAR OUT OF CONTROL AND BEGAN TO SPIN AROUND AND FINALLY HIT THE ROAD RAIL.IT CLOSELY LED TO A DISASTROUS CRASH WITH OTHER CARS ON THE ROAD .

NHTSA complaint #10619479 — an unverified report by a vehicle owner.