Owners have filed 17 complaints
about the 2010 Infiniti FX35 with NHTSA between 2011 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 10 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Infiniti FX35. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 13
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Infiniti FX35
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
423.5%
Median failure at 68,000 miles
Other & Unspecified
317.6%
Median failure at 108,000 miles
Suspension
211.8%
Median failure at 98,000 miles
Windows, Mirrors & Wipers
15.9%
Median failure at 51,000 miles
Lights
15.9%
Median failure at 51,000 miles
Acceleration & Cruise Control
15.9%
Median failure at 85,000 miles
Body & Structure
15.9%
Brakes
15.9%
Median failure at 14,455 miles
Airbags
15.9%
Median failure at 91,000 miles
Transmission & Drivetrain
15.9%
Median failure at 85,000 miles
Engine & Cooling
15.9%
Median failure at 84,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
17.7%
50,000 – 74,999 miles
323.1%
75,000 – 99,999 miles
861.5%
100,000 – 149,999 miles
17.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2011peak 3May 2024
Recalls on the 2010 Infiniti FX35
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201038319,565 units in Canada
Lights And Instruments
On certain vehicles, the filament in the bulb of the Daytime Running Lamps (DRL) may burn out due to a shorter lifespan than expected. A loss of DRL illumination could render the vehicle less visible to other motorists and to pedestrians during daylight hours, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will replace the Daytime Running Lamp bulbs with a longer life type bulb.
In the owners' own words, exactly as filed with NHTSA.
Fayetteville, GA
UNKNOWN OR OTHER
I am the owner of a 2010 FX35 that started having problems in 2023 with just cutting off in the middle of driving. I took the vehicle to the dealership last year in which they told me the car required an update and the reprogrammed ECM and bumped up RPMS. I started having the issue again and was almost in an accident as the car cut off in traffic as was driving and lost the ability to steer the car. I took the car back to the dealership complaining of the same issue. I was told that Infiniti was aware of the problem and had issued a TSB but not a recall to repair this problem. This is a safety hazard that should be investigated and a recall should be issued to repair ASAP.
NHTSA complaint #11591309 — an unverified report by a vehicle owner.
Conley, GA
ELECTRICAL SYSTEM
My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car! To my "Disappointment" I was advised by Infiniti, that a little, tiny part {actuators that power mechanical devices (windows, sunroofs, seats, etc.)} is what's needed to resolve this issue, only it will cost me, out of pocket approximately $800, because the extended warranty, which I had at the time {car shield} does not cover it; even though, that may present a safety hazard for me should someone decides to put sugar, water or other substance into my gas tank, because I am now exposed and unprotected! Having a premium car with all the wonderful features, never bought me to focus upon a fuel door release, but now, I realized that Infiniti did not install and inside option to open the gas fuel door, in case of an emergency like this! In contacting Infiniti, I asked why didn't they install the same inside release for the fuel door, as with most cars and their feedback was "my car was built without an installed backup {inside fuel door release capability} and that's just the way it was built!" No further explanation, accommodations, customer satisfaction, discounts; just no more conversation from Infiniti! To date, I feel very unprotected, hoping that no one will mess with my car and push the fuel door open for malicious reasons. I've already spent over $100 with Infiniti to get the fuel release door opened, but paying another $800 is too steep, when Infiniti should have provided this extra safety for my vehicle. Why was this model chosen to be left without additional protection and backup to protect our fuel door access? I hope you will create a "RECALL" on this fuel door power actuators for at least this 2010 FX35 model, because it does in fact present a safety hazard.
NHTSA complaint #11439080 — an unverified report by a vehicle owner.
at 98,000 milesSalem, OH
SUSPENSION
The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.
NHTSA complaint #11436079 — an unverified report by a vehicle owner.
at 98,000 milesSalem, OH
SUSPENSION:MULTIPLE AXLE:TORQUE ARM
The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.
NHTSA complaint #11436079 — an unverified report by a vehicle owner.
at 125,000 milesFort Myers, FL
UNKNOWN OR OTHER
IN THE SEARCH OF A NEW DASHBOARD FOR MY 2010 INFINITI FX35 DUE TO A SPIDER WEB CRACKING MANUFACTURING ISSUE, I CAME ACROSS ANOTHER 2010 FX35 WITH THE EXACT SAME CRACK IN IDENTICAL SPOTS. I THOUGHT THIS IS IMPOSSIBLE TO BE A COINCIDENCE. THE MAIN ISSUES ARE DASHBOARD CRACKING. DUE TO THE MANUFACTURER DEFECT, THIS LOWERS THE VALUE OF THE VEHICLE TREMENDOUSLY. PLEASE SEE ATTACHED COMPARISON PICS BELOW.
NHTSA complaint #11398296 — an unverified report by a vehicle owner.
at 91,000 milesHouston, TX
AIR BAGS
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
NHTSA complaint #11386590 — an unverified report by a vehicle owner.
at 91,000 milesHouston, TX
UNKNOWN OR OTHER
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
NHTSA complaint #11386590 — an unverified report by a vehicle owner.
Tampa, FL
STRUCTURE:BODY
THE DASHBOARD OF THE CAR HAS STARTED CRACKING AND IS CRACKING RAPIDLY.
NHTSA complaint #11103746 — an unverified report by a vehicle owner.
at 84,000 milesPassaic, NJ
ENGINE
CAR ACCELERATES WHILE COASTING AS IN DRIVING AT LOW SPEEDS AND IT STALLS AS WELL CAR SHUT OFF ON ME 10 TIMES ALREADY. TOOK IT TO INFINITI DEALER I WAS TOLD IT HAS A P0024 SOFT CODE RELATED TO THE MAGNETIC RETARDERS PROBLEM IS THIS ISSUE HARDLY THROWS A CODE WITH THIS ISSUE MY CAR CHECK ENGINE LIGHT IS OFF BUT YET THE CAR MALFUNCTIONS. I HAVE READ NUMEROUS REPORTS IN CAR FORUMS LOOKS LIKE THIS IS A REALLY BIG ISSUE WITH THIS CAR THAT HAS GONE UNDER THE RADAR WITH THIS PARTICULAR CAR MAKE AND MODEL.
NHTSA complaint #11084879 — an unverified report by a vehicle owner.
Bowie, MD
ELECTRICAL SYSTEM
THE CAR LOCK AND IT WAS NOT ABLE TO GO IN GEAR BECAUSE THE AUTOMATIC STARTER MALFUNCTION. THE CAR WAS STIONARY.
NHTSA complaint #11030144 — an unverified report by a vehicle owner.
at 85,000 milesMclean, VA
POWER TRAIN
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.
NHTSA complaint #10724646 — an unverified report by a vehicle owner.
at 85,000 milesMclean, VA
VEHICLE SPEED CONTROL
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.
NHTSA complaint #10724646 — an unverified report by a vehicle owner.
at 85,000 milesMclean, VA
ELECTRICAL SYSTEM
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.
NHTSA complaint #10724646 — an unverified report by a vehicle owner.
at 51,000 milesCanyon Country, CA
EXTERIOR LIGHTING
BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM.
NHTSA complaint #10664827 — an unverified report by a vehicle owner.
at 51,000 milesCanyon Country, CA
ELECTRICAL SYSTEM
BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM.
NHTSA complaint #10664827 — an unverified report by a vehicle owner.
at 51,000 milesCanyon Country, CA
VISIBILITY
BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM.
NHTSA complaint #10664827 — an unverified report by a vehicle owner.
at 14,455 milesLaurelton, NY
SERVICE BRAKES, HYDRAULIC
I PROCEEDED TO PULL INTO A PARKING SPACE AND MY BRAKES FAILED TO STOP THE CAR. I WENT APPROXIMATELY 3 FEET BEFORE THE CAR STOPPED AFTER I PRESSED THE BRAKES. I WAS GOING APPROXIMATELY 3-5 MILES PER HOUR, SINCE I WAS ABOUT TO PULL IN A PARKING SPACE. I NEARLY CRASHED INTO A VEHICLE IN FRONT OF ME.
NHTSA complaint #10439913 — an unverified report by a vehicle owner.