2003 Infiniti FX35
Samara, MI
SERVICE BRAKES
Gg
NHTSA complaint #11561428 — an unverified report by a vehicle owner.
Infiniti FX35 brake problems
26 of the 578 complaints filed about the Infiniti FX35 are about the braking system — 4% of everything owners reported. The worst model year for it is 2005.
26
Complaints
4%
Share of all complaints
3
Crashes
0
Fires
Brakes complaints by model year
What owners said
SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #11343948 — an unverified report by a vehicle owner.
2003 Infiniti FX35
UFA, AA
SERVICE BRAKES
TAKARA RECALL L. PLEASE REPLACE THIS ITEM BY REVOCABLE COMPANY. I ASK YOU TO CLARIFY WHAT REVOCABLE CAMPAIGNS ARE CONDUCTED FOR MY CAR?
NHTSA complaint #11241564 — an unverified report by a vehicle owner.
SERVICE BRAKES
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
NHTSA complaint #11202783 — an unverified report by a vehicle owner.
SERVICE BRAKES
ON MONDAY, JUNE 20 AS I WAS DRIVING UP THE RAMP TO GO TO THE GW BRIDGE, THERE WAS A LOT OF TRAFFIC AND WE WERE IN A SLOW MOTION. I WAS PRESSING THE BRAKES TO AVOID HITTING THE OTHER CAR BUT MY CAR KEPT ON ROLLING AND THEREFORE IT HIT THE BUMPER OF THE ACURA CAR IN FRONT OF ME. WHAT I DO NOT UNDERSTAND WAS THE BRAKES WERE SERVICED 3 MONTHS BEFORE, BUT STILL IT DID NOT WORK AND I WAS VERY SURE THAT I WAS PRESSING THE BRAKES AND NOT THE GAS PEDAL BUT STILL IT DID NOT STOP!
NHTSA complaint #10876765 — an unverified report by a vehicle owner.
2005 Infiniti FX35
Ocala, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V701000 (AIR BAGS). THE CONTACT HAD BEEN WAITING FOR THE DEALER TO SUPPLY THE PART FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR APPOINTMENT WOULD BE SCHEDULED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10725504 — an unverified report by a vehicle owner.
SERVICE BRAKES
RIGHT REAR BRAKE CALIPER SEIZED CAUSING THE LIQUID TO SPEW ALL OVER THE WHEEL CAUSING IT TO SMOKE AND BURNING SMELL; THE VEHICLE ALSO RUMBLED AND VIBRATED WHILE IN MOTION LIKE IT HAD A BAD FLAT TIRE.. ALSO, TIRE SENSOR ON THE SAME WHEEL HAD GONE BAD. THE LIGHT ON THE DASH FLASHES WHEN THE CAR STARTED AND STAYS ON THE WHOLE TIME. IN DASH TIRE PRESSURE GAUGE SHOWS "**" RATHER THAN THE ACTUAL PRESSURE AMOUNT.
NHTSA complaint #10661456 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN EVERY 5,000 MILES TO HAVE THE BRAKES REPAIRED OVER THE PAST FOUR YEARS. THE CONTACT STATED THAT THE BRAKES PADS, ROTORS, AND CALIPERS HAD ALL BEEN REPLACED TWICE. OVER THE PAST TWO YEARS, THE CONTACT HAD TO TAKE THE VEHICLE IN EVERY 5,000 MILES TO HAVE THE ROTORS GLAZED AND RESURFACED. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO REPAIR FOR THE FAILURE AND THE REPAIR PROCESS WOULD BE REPEATED EVERY 5,000 MILES. THE FAILURE MILEAGE WAS 39,900 AND THE CURRENT MILEAGE WAS 96,000.
NHTSA complaint #10463307 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I HAVE HAD CONSISTENT PROBLEMS WITH INFINITI. MY BRAKES CONSTANTLY MAKE A SQUEALING NOISE AT SLOW SPEEDS. I'VE SPENT ABOUT $2,000 TO TRY TO CORRECT THE PROBLEM WITH NUMEROUS VISITS TO THE DEALER, ONLY TO BE TOLD THAT THIS "HAPPENS WITH ALL THE FX MODELS". I'VE CONTACTED INFINITI EXECUTIVE DEPT AND THEY SENT A TECHNICIAN TO THE DEALERSHIP TO TAKE MY BRAKING SYSTEM APART. I WAS TOLD IN THE END THAT IT WAS MY DRIVING HABITS AND BECAUSE I LIVE NEAR THE BEACH, THE SALT WATER AIR INTERFERES WITH THE BRAKES. WHAT!?!? INFINITI DID NOTHING TO TRY TO RESEARCH WHEN I SAID OTHER OWNERS HAVE THIS SAME PROBLEM, THEY BASICALLY LEFT ME HANGING. I WILL NEVER PURCHASE ANOTHER NISSAN OR INFINITI. I'VE BEEN TRYING TO GET MY LOCAL NEWS STATION INVOLVED TO GET SOME MEDIA COVERAGE ON THIS, I KNOW I'M NOT THE ONLY OWNER WITH THIS PROBLEM. I WOULD LIKE OTHER PEOPLE TO SPEAK UP TO INFINITI SO THEY COULD POSSIBLY BE OVERWHELMED WITH THIS ISSUE AND BE FORCED TO RECALL THE VEHICLES UNTIL THE PROBLEM IS SOLVED.
NHTSA complaint #10444516 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I PROCEEDED TO PULL INTO A PARKING SPACE AND MY BRAKES FAILED TO STOP THE CAR. I WENT APPROXIMATELY 3 FEET BEFORE THE CAR STOPPED AFTER I PRESSED THE BRAKES. I WAS GOING APPROXIMATELY 3-5 MILES PER HOUR, SINCE I WAS ABOUT TO PULL IN A PARKING SPACE. I NEARLY CRASHED INTO A VEHICLE IN FRONT OF ME.
NHTSA complaint #10439913 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY FX 35 FOR 6 YEARS NOW AND FOR THE MOST PART HAVE BEEN PLEASED WITH IT. EXCEPT, WHEN IT COMES TO THE BRAKING SYSTEM. BASED ON THE RESEARCH I DONE, I AM NOT THE ONLY ONE WITH THE SAME COMPLAINT. THE BRAKES PRODUCE A PIERCING SQUEAL AT SLOW SPEEDS WHEN THEY ARE LIGHTLY APPLIED. I'VE SPENT CLOSE TO $1,000 IN AN ATTEMPT TO RESOLVE THE ISSUE WITHOUT SUCCESS. I'VE HAD BOTH THE FRONT AND REAR PADS AND ROTORS REPLACED WITH FACTORY-BRAND PARTS AND THE ISSUE STILL EXISTS. WHEN I ASK THE DEALER ABOUT THE PROBLEM THEY SAY "IT HAPPENS TO ALL OF THEM" AND THAT "THERE'S NOTHING THEY CAN DO". HOW CAN THIS NOT BE CONSIDERED A MANUFACTURING DEFECT AND BE SUBJECT TO A RECALL? THIS IS PRECISELY WHY I CHOSE TO SPEND MY $50,000 FOR MY LATEST CAR PURCHASE AT A MERCEDES-BENZ DEALER! AFTER SPENDING OVER $40,000 ON A "LUXURY" BRAND AUTOMOBILE, I EXPECTED MORE... A LOT MORE. INFINITI PLEASE DO SOMETHING ABOUT THIS!
NHTSA complaint #10356648 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 INFINITI FX35. WHILE TRAVELING 45 MPH THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND THEY WOULD NOT ENGAGE CAUSING THE VEHICLE TO DRIVE THROUGH AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE REPAIR SHOP WHO PREVIOUSLY SERVICED THE VEHICLE INSTALLED AFTERMARKET BRAKING PARTS ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK TO THE PREVIOUS REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE BRAKE FLUID HAD CREATED A BUBBLE IN THE LINE AND WAS REPAIRED. THE FAILURE RECURRED FOR THE THIRD TIME AND THE VEHICLE WAS TAKEN TO THE DEALERS WHO STATED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER AND WAS REPAIRED. THE FAILURE RECURRED A FOURTH TIME AFTER THE COMPUTER WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER WAS DEFECTIVE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 39,000.
NHTSA complaint #10321392 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
THE RIGHT FRONT TIRE WOULD SEEM TO HAVE THE WOBBLY SOUND AND FEEL AFTER GOING 15 MILES AN HOUR. I BELIEVE THIS PROBLEM IS THE SAME RECALL OF 11/14/2003 AND NOW HAPPENING TO MY 2006 FX35 INFINITI SUV WHERE THE SERVICE BRAKES, HYDRAULIC FOUNDATION COMPONENT:DISC;CALIPER. THE FRONT BRAKE CALIPER MOUNTING BOLTS MAY NOT BE ADEQUATELY TIGHTENED, THIS COULD RESULT IN ONE OR BOTH OF THE CALIPER MOUNTING BOLTS LOOSENING. IF THIS OCCURS, IT WOULD ALLOW THE CALIPER TO ROTATE OR SEPARATE FROM ITS MOUNTING BRACKET. THIS COULD CAUSE THE BRAKE TO FAIL, REDUCING THE VEHICLE'S ABILITY TO STOP, IT COULD ALSO DAMAGE THE WHEEL, CAUSING THE TIRE TO GO FLAT. EITHER ONE OF THESE CONDITIONS COULD RESULT IN A CRASH.
NHTSA complaint #10251548 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
2005 FX 35- I WAS T-BONED, PROCEEDING TO STOP AND HAD NO BRAKES AT ALL. CAR HAS BEEN CHECKED AND FOUND NO DAMAGE TO BRAKES/LINES EVERYTHING CHECKED OUT FINE. I COULD NOT STOP THE VEHICLE AND WENT THROUGH AN INTERSECTION. I FINALLY STOPPED THE VEHICLE BY HITTING THE SIDE OF A TREE. PRIOR TO THAT I TURNED KEY OFF AND PLACED INTO PARK, I COULDN'T TAKE MY EYES OFF ROAD I WAS APPROACHING ANOTHER MAJOR INTERSECTION. I DID NOT WANT TO HIT ANYONE OR BE HIT AGAIN. I AM CONCERNED, I HAVE 2 CHILDREN AND EVEN AFTER VEHICLE IS FIXED, WILL MY BRAKES FAIL AGAIN. I DID SLAM ON MY BRAKES AFTER BEING HIT, THEY WENT DOWN TO FLOOR, I KEPT TRYING AND TRYING....NO BRAKES. I HAVE READ THAT SOME OF THE 2003 HAVE HAD BREAK FAILURE. PLEASE HELP.
NHTSA complaint #10239094 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT THIS NOISE "WAS NORMAL" FOR INFINITIS! UNBELIEVABLE! OVER THE PAST 3 YEARS, I HAVE REPORTED THIS NOISE AT EVERY SERVICE I HAVE TAKEN THE CAR IN FOR. INFINITI (AT THEIR OWN EXPENSE) HAVE REPLACED MY PADS AND ROTORS ONCE. I STILL HAVE THE NOISE. THE DEALER IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME AS THEY HAVE PERFORMED EVERYTHING RECOMMENDED BY INFINITI! MY CAR STILL MAKES HORRIBLE NOISES EVERY TIME I BACK UP. TO ADD TO MY WOES, MY BRAKES ALSO MAKE A HORRIBLE GRINDING NOISE GOING FORWARD FOR ABOUT THE FIRST 5 MINUTES AFTER GETTING INTO A COLD CAR. GUESS WHAT? THE DEALERSHIP IS AGAIN TELLING ME THAT I AM ON THE LATEST BRAKE PADS RECOMMENDED BY INFINITI SO ONCE AGAIN, THERE IS NOTHING THEY CAN DO FOR ME! THIS IS RIDICULOUS! FROM TALKING TO MECHANICS AND REPS AT THE DEALERSHIP, IT IS OBVIOUS THAT I AM NOT THE ONLY ONE HAVING THESE PROBLEMS AND INFINITI DOES NOT SEEM TO CARE ABOUT US! WITH SEVERAL REPORTS OF POOR DEALERSHIP DEALINGS, I AM CONVINCED THAT THE "INFINITI EXPERIENCE" IS NO BETTER THAN WHAT YOU CAN EXPECT FROM BUYING A NISSAN! NEEDLESS TO SAY, I WILL NOT BE BUYING ANY MORE INFINITIS IN THE FUTURE AND WOULD NOT RECOMMEND THEM TO ANYONE! *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10206428 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT THIS NOISE "WAS NORMAL" FOR INFINITIS! UNBELIEVABLE! OVER THE PAST 3 YEARS, I HAVE REPORTED THIS NOISE AT EVERY SERVICE I HAVE TAKEN THE CAR IN FOR. INFINITI (AT THEIR OWN EXPENSE) HAVE REPLACED MY PADS AND ROTORS ONCE. I STILL HAVE THE NOISE. THE DEALER IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME AS THEY HAVE PERFORMED EVERYTHING RECOMMENDED BY INFINITI! MY CAR STILL MAKES HORRIBLE NOISES EVERY TIME I BACK UP. TO ADD TO MY WOES, MY BRAKES ALSO MAKE A HORRIBLE GRINDING NOISE GOING FORWARD FOR ABOUT THE FIRST 5 MINUTES AFTER GETTING INTO A COLD CAR. GUESS WHAT? THE DEALERSHIP IS AGAIN TELLING ME THAT I AM ON THE LATEST BRAKE PADS RECOMMENDED BY INFINITI SO ONCE AGAIN, THERE IS NOTHING THEY CAN DO FOR ME! THIS IS RIDICULOUS! FROM TALKING TO MECHANICS AND REPS AT THE DEALERSHIP, IT IS OBVIOUS THAT I AM NOT THE ONLY ONE HAVING THESE PROBLEMS AND INFINITI DOES NOT SEEM TO CARE ABOUT US! WITH SEVERAL REPORTS OF POOR DEALERSHIP DEALINGS, I AM CONVINCED THAT THE "INFINITI EXPERIENCE" IS NO BETTER THAN WHAT YOU CAN EXPECT FROM BUYING A NISSAN! NEEDLESS TO SAY, I WILL NOT BE BUYING ANY MORE INFINITIS IN THE FUTURE AND WOULD NOT RECOMMEND THEM TO ANYONE! *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10206428 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT THIS NOISE "WAS NORMAL" FOR INFINITIS! UNBELIEVABLE! OVER THE PAST 3 YEARS, I HAVE REPORTED THIS NOISE AT EVERY SERVICE I HAVE TAKEN THE CAR IN FOR. INFINITI (AT THEIR OWN EXPENSE) HAVE REPLACED MY PADS AND ROTORS ONCE. I STILL HAVE THE NOISE. THE DEALER IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME AS THEY HAVE PERFORMED EVERYTHING RECOMMENDED BY INFINITI! MY CAR STILL MAKES HORRIBLE NOISES EVERY TIME I BACK UP. TO ADD TO MY WOES, MY BRAKES ALSO MAKE A HORRIBLE GRINDING NOISE GOING FORWARD FOR ABOUT THE FIRST 5 MINUTES AFTER GETTING INTO A COLD CAR. GUESS WHAT? THE DEALERSHIP IS AGAIN TELLING ME THAT I AM ON THE LATEST BRAKE PADS RECOMMENDED BY INFINITI SO ONCE AGAIN, THERE IS NOTHING THEY CAN DO FOR ME! THIS IS RIDICULOUS! FROM TALKING TO MECHANICS AND REPS AT THE DEALERSHIP, IT IS OBVIOUS THAT I AM NOT THE ONLY ONE HAVING THESE PROBLEMS AND INFINITI DOES NOT SEEM TO CARE ABOUT US! WITH SEVERAL REPORTS OF POOR DEALERSHIP DEALINGS, I AM CONVINCED THAT THE "INFINITI EXPERIENCE" IS NO BETTER THAN WHAT YOU CAN EXPECT FROM BUYING A NISSAN! NEEDLESS TO SAY, I WILL NOT BE BUYING ANY MORE INFINITIS IN THE FUTURE AND WOULD NOT RECOMMEND THEM TO ANYONE! *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10206428 — an unverified report by a vehicle owner.
2005 Infiniti FX35
Temecula, CA
SERVICE BRAKES, HYDRAULIC
I PURCHASE A 2005 INFINITI FX 35 IN NOVEMBER 2005. AFTER 1000 MILE THE BRAKES STARTED SQUEAKING WHEN BACKING UP (WHETHER COLD OR HOT). AT APPROXIMATELY 5000 MILES RIVERSIDE INFINITI (PURCHASE VEHICLE FROM) INSTALLED TSB UPGRADED BRAKES. THE SQUEAKING WENT AWAY FOR ABOUT 1000 MILES AND IT CAME BACK WITH A VENGEANCE. THE DEALER DID NOT AND CURRENTLY DOES NOT HAVE AN ANSWER. I CURRENTLY HAVE 15K MILES ON THE CAR AND NOW I AM RECEIVING A GROANING METAL TO METAL SOUND WHEN I APPLY BRAKES AT VERY LOW SPEEDS. I TOOK THE CAR INFINITI OF ESCONDIDO AND THEY STATED MY TIRES ARE "CUPPING" AND I DID NOT HAVE MY WHEELS BALANCED DURING MY LAST ROTATION AND THAT IS THE REASON WHY I AM HAVING METAL TO METAL NOISE? PLEASE HELP IN RESOLVING THIS ISSUE.
NHTSA complaint #10178155 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE TO FIX IT AND THE NOISE HAVE BEEN GETTING LOUDER. I'VE TAKEN IT INTO THE SAME INFINITI DEALER ON NUMEROUS OCCASIONS BUT THE DEALER COULD NOT CORRECT THE PROBLEM EACH TIME. AS OF 10/11/06, THEY ARE TELLING ME THAT IT'S A GLAZED ROTOR AND IS NOT COVERED UNDER WARRANTY. I'VE RESEARCHED MANY INFINITI FORUM AND NOTICED THAT THERE ARE NUMEROUS COMPLAINTS ABOUT FX 35, QX45, AND G35 BREAKING SYSTEM. ALSO THE INFINITI DEALER SERVICE ADVISOR, SERVICE MANAGER, AND SERVICE DIRECTOR TELLS ME THAT ABOUT 90% OF FX DO HAVE THIS BRAKE SQUEAKING PROBLEM AND THEY CAN'T DO ANYTHING ABOUT IT BECAUSE INFINITI CORPORATION WILL NOT REIMBURSE THEM FOR THIS COMMON PROBLEM. THEY DON'T FEEL IT IS NOT RIGHT AS WELL BUT THEIR EXCUSE IS THAT THEY ARE FINANCIALLY TIED FROM DOING THE REPAIR. I DON'T THINK THIS IS ACCEPTABLE QUALITY OF SERVICE OR PRODUCT FOR A LUXURY BRAND CAR COMPANY AND DEALER.
NHTSA complaint #10170653 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE TO FIX IT AND THE NOISE HAVE BEEN GETTING LOUDER. I'VE TAKEN IT INTO THE SAME INFINITI DEALER ON NUMEROUS OCCASIONS BUT THE DEALER COULD NOT CORRECT THE PROBLEM EACH TIME. AS OF 10/11/06, THEY ARE TELLING ME THAT IT'S A GLAZED ROTOR AND IS NOT COVERED UNDER WARRANTY. I'VE RESEARCHED MANY INFINITI FORUM AND NOTICED THAT THERE ARE NUMEROUS COMPLAINTS ABOUT FX 35, QX45, AND G35 BREAKING SYSTEM. ALSO THE INFINITI DEALER SERVICE ADVISOR, SERVICE MANAGER, AND SERVICE DIRECTOR TELLS ME THAT ABOUT 90% OF FX DO HAVE THIS BRAKE SQUEAKING PROBLEM AND THEY CAN'T DO ANYTHING ABOUT IT BECAUSE INFINITI CORPORATION WILL NOT REIMBURSE THEM FOR THIS COMMON PROBLEM. THEY DON'T FEEL IT IS NOT RIGHT AS WELL BUT THEIR EXCUSE IS THAT THEY ARE FINANCIALLY TIED FROM DOING THE REPAIR. I DON'T THINK THIS IS ACCEPTABLE QUALITY OF SERVICE OR PRODUCT FOR A LUXURY BRAND CAR COMPANY AND DEALER.
NHTSA complaint #10170653 — an unverified report by a vehicle owner.