108 of the
578 complaints filed about the Infiniti FX35
are about the airbag system —
19% of everything owners reported.
The worst model year for it is 2005.
My airbag light came on again recently, without any incident and I am concerned that this means my car is now unsafe. This happened in 2017 and it was a repair that was made without charge. I have now been informed that it would cost over $1,000 to repair, but I think this is a malfunction that should be covered by the Dealer, as there has been an issue with the airbags before.
NHTSA complaint #11719497 — an unverified report by a vehicle owner.
Ever since I bought my infiniti the air bag light flashed rapidly on the dash. I received notice a couple years ago about the air bags being recalled.I took my vehicle to Roseville Infiniti and supposedly the airbags were replaced I expected it to take a couple hours it was in and out in under 2 hours. When i left the deLership the light was still blinking and never quit blinking. My concern was to call and ask why it was still blinking ? I was told that it probably wasnt reset however the air bag was replaced . I was in an accident recently and it was a serious frontal collision and not one airbag went off . I was seriously injured my hand was fractured my left leg was hurt and I had a concussion and cervical sprain this all would have been prevented had my airbags deployed.
NHTSA complaint #11649383 — an unverified report by a vehicle owner.
2008 INFINITI FX35. CONSUMER WRITES IN REGARD TO AIR BAG SAFETY RECALL. THE CONSUMER NOTICED THE AIR BAG DEFECT LIGHTS FLASHING ON VEHICLE'S DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL AND MULTI POINT INSPECTION DONE. DEALER STATED THE RECALL WAS REPAIRED BUT THE LIGHT CONTINUED TO FLASH AS WELL AS NO MULTI POINT INSPECTION PAPERWORK WAS PRODUCED.
NHTSA complaint #11516888 — an unverified report by a vehicle owner.
The contact owns a 2009 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 178,843.
NHTSA complaint #11511132 — an unverified report by a vehicle owner.
I live 200-400 miles from any Infiniti dealer. Infiniti will not authorize the repair at my local Nissan dealership. The only option was to tow my car 200 miles to a dealer there and then tow it back. Obviously, if there were any issues following the repair...I would have to drive the 400 miles to have it resolved. This is not acceptable to me. Recently, my son needed to borrow my car and he lives close to the Murray Utah dealer so I called them to arrange the repair. They made an appt. for this weekend, denied a replacement vehicle and then said that the visit would only be to inspect and see if my airbag needed to be replaced. If it did, they would need to order the part and have the vehicle brought in when they had the part. They did not have the part in stock and could not tell me a time frame that the part would arrive. I then called the infiniti airbag replacement department from the letters I receive weekly. The representative said she had never heard of this and called the dealer directly. THey continued with this nonsense stating they had to see if I actually needed the repair. Mind you non of the communication in the last 5 years mentions anything that I might possibly have this defective airbag. The representative connected me to Infiniti corporation who stood on this same policy. I had regional manager call back and she repeated that I would have to inspect and then order...mind you that would require me to commuting 8 hours if the part doesn't come within a few weeks when I will have the car back. I asked if they could send me the replacement part and I will pay for the repair (No) Authorize my local Nissan or other dealer to inspect if I have the faulty airbag before towing my car 2 hours to a repair shop (NO) Do they care that my airbag could be triggered at any time and possibly kill someone (No).
NHTSA complaint #11449089 — an unverified report by a vehicle owner.
The air bag light started blinking. I took to Nissan thr6 ran diagnostic on it $152 and said the passenger sensor was bad. It would cost $8000 to replace it because the whole seat would need replaced.
NHTSA complaint #11433669 — an unverified report by a vehicle owner.
The contact owns a 2006 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The failure mileage was approximately 71,000.
NHTSA complaint #11419263 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11415922 — an unverified report by a vehicle owner.
THE ENTIRE DASH OF MY VEHICLE IS COVERED WITH BUBBLES BECAUSE OF AN INFERIOR PRODUCT IN PRODUCTION. THESE BECOME WORSE EVERY SUMMER BECAUSE OF THE HEAT AND THE DASH BECOMES A GOOEY MESS. HOW CAN I BE SURE THAT THE AIRBAG WILL DEPLOY OR DEPLOY CORRECTLY WHEN THIS MESS IS ALL OVER IT? I WAS NEVER MADE AWARE OF ANY RECALL, BUT WHEN CONTACTING THE COMPANY WAS TOLD IT WAS PAST DEADLINE AND THEY WOULD DO NOTHING. I WANT TO BE SURE THAT IF THE AIRBAG IS NEEDED, THAT IT WILL WORK CORRECTLY.
NHTSA complaint #11414802 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MONTH PRIOR, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED WITH THE AIR BAG NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,804.
NHTSA complaint #11413597 — an unverified report by a vehicle owner.
I'VE CALLED INFINITI AND ANOTHER NUMBER ON A LETTER I KEEP GETTING 877-481-0083 MANY, MANY TIMES AND TOLD THEM I HAVE NOT OWNED THIS CAR FOR OVER 15-YEARS AND FOR THEM TO TAKE MY NAME OFF THE LIST. NO LUCK AND THEY ARE WASTING TIME AND MONEY AND NOT FINDING THE REAL OWNER!!!
NHTSA complaint #11407484 — an unverified report by a vehicle owner.
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11399565 — an unverified report by a vehicle owner.
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
NHTSA complaint #11386590 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #11343948 — an unverified report by a vehicle owner.
I RESPONDED TO A REQUEST TO BRING MY CAR INTO A DEALERSHIP FOR RECALL CORRECTION RELATED TO THE AIRBAGS. SINCE THEN, THE AIRBAG LIGHT INDICATOR STAYS ON PERPETUALLY. I KEEP RECEIVING NOTICES OF "URGENT AIRBAG SAFETY RECALL" FROM "INFINITI RECALL RESOLUTION TEAM" ATMT RCD 3/4/2020. I AM AFRAID TO GO TO THE PARTICULAR DEALERSHIP BECAUSE MY CAR IS NEVER RIGHT AFTER LEAVING. NOTE: I HAVE 2 COLLEAGUES THAT HAVE THE SAME SENTIMENT ABOUT THE DEALERSHIP. IT IS LOCATED IN BETHESDA, MARYLAND. - AGAIN, THE INDICATOR LIGHT NEVER GOES OFF, EVEN THOUGH THEY CLAIM TO HAVE FIXED THE ISSUE.
NHTSA complaint #11317242 — an unverified report by a vehicle owner.