27 of the
177 complaints filed about the Jaguar XJ6
are about the throttle and cruise control —
15% of everything owners reported.
The worst model year for it is 1995.
27
Complaints
15%
Share of all complaints
11
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
PURCHASED A VEHICLE AT AUCTION IT WAS RUNNING FINE HOWEVER I NOTICED AT TIMES WHEN DRIVING IT RANDOMLY SHUTS DOWN WEATHER IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING ON THE STREETS TURNING CORNERS ETC. BLOCKING TRAFFIC AND PUTTING MY LIFE IN DANGER AND OTHERS IN THE CAR. THERE'S NO WARNING THE CAR IS DRIVING FINE IT JUST SHUTS DOWN WERE YOU CANNOT MOVE IT FORWARD YOU CANNOT REVERSE IT'S JUST STUCK. RESEARCHED ONLINE AND IT SEEMS TO BE A KNOWN ISSUE HOWEVER WHEN I CONTACTED A JAGUAR DEALER IN SCOTTSDALE THEY STATED THERE IS NO RECALL FROM MY VAN NUMBER. THIS IS A SERIOUS AND DANGEROUS ISSUE WHICH IN TIME WILL COST SOMEONE THEIR LIFE IT SHOULD BE PLACED ON A RECALL FOR ALL KNOWN VEHICLES WITH THIS ISSUE AND MORE. DRIVING DOWN I 17 CARS STALLED I HAD TO PULL OFF IN A UNSAFE AREA AND WAS STUCK THERE FOR LITERALLY 30 TO 45 MINUTES UNABLE TO MOVE THE VEHICLE. ALSO DRIVING IN TEMPE THE CAR STALLED WHY TURNING A CORNER HAD TO TURN INTO THE PARKING LOT OR A COMPLETELY DIED STOLLEY TRAFFIC TO ONE LANE. AGAIN IN PHOENIX DRIVING THE VEHICLE THE CAR STALLED AT 118 OUTSIDE WITH AN INFANT IN THE BACKSEAT CAR WILL NOT START NORMAL MOVE HAD TO PULL INTO A CIRCLE K AND CALL A LYFT TO GET THE BABY OUT OF HARMS WAY. AS A RESULT OF LEAVING MY CAR OFF OF I 17 AND THE HIGHWAY MY CAR WAS BROKEN INTO WHICH THE DOOR IS DAMAGED AS WELL AS THE GEARS SOMEONE ATTEMPTING TO STEAL THE CAR. JAGUAR SHOULD BE HELD ACCOUNTABLE, THIS IS UNACCEPTABLE AND DANGEROUS.
NHTSA complaint #11352309 — an unverified report by a vehicle owner.
ACCELERATOR PEDAL APPEARED TO STICK. WHEN PEDAL WAS RELEASED, ENGINE DID NOT THROTTLE DOWN, RESULTING IN REVS REMAINING AT PREVIOUS LEVEL, AND SPEED UNCHANGED. WHEN DRIVEN ON THE HIGHWAY, THIS MEANS THAT SPEED REMAINS AT 55 EVEN WHEN ACCELERATOR PEDAL IS NOT DEPRESSED. SOMETIMES, RUNAWAY ACCELERATION OCCURS. I TOOK VEHICLE TO MY MECHANIC. HE REBUILT THE THROTTLE BODY. PROBLEM UNSOLVED. HE THEN DID SOME RESEARCH AND FOUND THAT THERE WAS A DEFECTIVE DESIGN FOR THE 1996 THROTTLE BODY, WHICH WAS SUBSEQUENTLY CHANGED. HE INSTALLED THE NEW DESIGN, AND THE PROBLEM WENT AWAY. I REPORTED IT TO JAGUAR USA. THEY SAID BECAUSE THE VEHICLE WAS OUT OF WARRANTY, THERE WAS NOTHING THEY COULD DO, BUT THEY WOULD SEND ME $100 "BOUTIQUE DOLLARS" AS A GIFT. INCIDENT DATE IS APPROXIMATE.
NHTSA complaint #10199502 — an unverified report by a vehicle owner.
WHEN ATTEMPTING ACCELERATE VEHICLE WOULD NOT MOVE DUE TO THE THROTTLE PLATE BEING STUCK. *TS THE IDLE PLATE BECAME STUCK AT IDLE AND AS A RESULT THE VEHICLE MOVED VERY SLOWLY. THIS WAS THE SIXTH TIME THIS HAPPENED. EACH TIME THE DEALER CLEANED THE THROTTLE ASSEMBLY. AFTER THE FIFTH INCIDENT THE DEALER NO LONGER ACCEPTED FINANCIAL RESPONSIBILITY ON BEHALF OF JAGUAR. THEY TRIED TO CONVINCE THE CONSUMER THAT A STICKING THROTTLE WAS A NORMAL THE CONDITION THAT REQUIRED PERIODIC MAINTENANCE EVERY 10000 MILES.
NHTSA complaint #10139910 — an unverified report by a vehicle owner.
MY NAME IS [XXX]. I AM TAKING MY CAR IN TOMORROW (2/19/04) TO HAVE THE THROTTLE POST(?) REPLACED. THEY (THE SERVICE PEOPLE) HAVE ADVISED ME THAT THIS IS NORMAL WITH AGE. THE PROBLEM IS THE ACCELERATOR STICKS AT VARIOUS POSITIONS AND MAKES THE CAR EXTREMELY DANGEROUS TO DRIVE. THE PRICE QUOTE WAS $650. I ASKED IF JAGUAR COVERED THIS AND WAS TOLD NO, IT IS NORMAL WEAR. I FIND THAT HARD TO ACCEPT GIVEN ALL THE RECALLS OVER LESS IMPORTANT ITEMS. I BELIEVE IF THEY (THE SERVICE PEOPLE) KNOW THIS, IT IS A DESIGN DEFECT AND WOULD LIKE TO HAVE YOU COMMENT ON THIS. THE RIGHT ANSWER FROM YOU WOULD BE: WE WILL COVER THE COSTS BECAUSE WE WOULD PREFER TO HAVE YOU AS A HAPPY AND ALIVE CUSTOMER RATHER THAN ANY OTHER OPTION. I AM NOT SURE WHY I SHOULD BEAR THE COST TO REPLACE THIS PART WHEN IT IS OBVIOUSLY NOT RELATED TO MY DRIVING OR TO CAR MAINTENANCE. 1995 JAGUAR XJ6, 69,500 MILES, [XXX]. PLEASE LET ME KNOW WHAT MY RIGHTS ARE AND HOW I SHOULD PROCEED. I WILL HAVE THE VEHICLE REPAIRED BECAUSE IT IS UNSAFE TO DRIVE AS IS. I DO EXPECT TO HEAR FROM YOU SOON. THANK YOU. [XXX] [XXX] [XXX] [XXX] [XXX] *AK [XXX] [XXX] [XXX]. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10059101 — an unverified report by a vehicle owner.
ACCELERATOR STICKS. THIS HAS BEEN REPEATEDLY REPORTED TO THE SERVICE DEPARTMENT THAT SERVICES MY CAR AND I REPORTED IT TO JAGUARUSA. THIS IS A SERIOUS ISSUE THAT NEEDS ATTENTION FOR JAGUAR TO FIX.VIA MY RESEARCH THERE WAS A RECALL FOR 1997 MODELS VIA THE NHTSA BUT NOT FOR THE 96 MODELS. PLEASE ASSIST IN THIS MATTER.
NHTSA complaint #10045605 — an unverified report by a vehicle owner.
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS REGARDING THE RECALL FOR THE SLIGHT HESITATION THE VEHICLE EXPERIENCED, HOWEVER THE PROBLEM RECURRED. THERE WAS ALSO A CHRONIC INTERMITTENT PROBLEM WITH THE BRAKES, THE VEHICLE MADE A HISSING SOUND AND WAS SLOW TO STOP, WHICH CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE, THE CONSUMER WAS TOLD THE VACUUM BOOSTER PUMP WAS DEFECTIVE, AND ANOTHER MECHANIC INFORMED THE CONSUMER THE VEHICLE DID NOT HAVE A VACCINE BOOSTER PUMP AND IT WAS JUST A CHARACTERISTIC OF THE VEHICLE. MR *TS
NHTSA complaint #10015894 — an unverified report by a vehicle owner.
THIS IS A SAFETY HAZARD. DEALER ACKNOWLEDGES THIS IS ONGOING IN JAGUARS UNTIL CORRECTED IN 2001.OFTEN THERE IS NO RESPONSE TO PRESSURE ON THE GAS PEDAL AND THEN SUDDENLY THE CAR WILL JUMP FORWARD. PROBLEM WITH GAS PEDALS STICKING NOT DISCLOSED AT TIME OF PURCHASE. DEALERSHIP SAYS MAINT. NEEDED EVERY 5000-1000 MILES. WE HAD THE PROBLEM ADDRESSED 10 MONTHS AGO AND ONLY DROVE THE CARR APPROX. 2200 MILES SINCE. WE WERE NOT TOLD THIS NEEDED REGULAR MAINT. WE WERE TOLD THAT THE PART WAS CLEANED AND SHOULD BE OKAY. NEVER WOULD WE HAVE PURCHASED A CAR KNOWING THAT THERE WAS A CHRONIC SAFETY PROBLEM WITH THE GAS PEDAL STICKING. EVERY SERVICE REP. WE SPOKE TO AKNOWLEDGES THAT THEY HAVE HANDLED HUNDREDS OF THESE PROBLEMS. WHY WASN'T THERE A RECALL OR DISCLOSURE?
NHTSA complaint #763105 — an unverified report by a vehicle owner.
CONSUMER STARTED VEHICLE UP IN THE MORNING AND APPLIED ACCELERATOR AND THERE WAS NO COMMUNICATION BETWEEN THE PEDAL OR FUEL LINE UNTIL THE VEHICLE HEATS U. MECHANIC STATED, IN ORDER TO UNLOCK THE MECHANISM, CONSUMER HAS TO MOVE THE LINKAGE TO THE THROTTLE.
NHTSA complaint #8005491 — an unverified report by a vehicle owner.
WHILE DRIVING VEHICLE STALLED OUT, CONSUMER STATED THE THROTTLE MALFUNCTIONED.*AK CONSUMER RECEIVED A RECALL LETER AFTER ALREADY EXPERIENCING THE PROBLEM WITH THE VEHICLE STALLING OUT, THE DEALER THEN INFORMED THE CONSUMER THAT THE RECALLED PART WAS NOT AVAILABLE.*SLC
NHTSA complaint #8003881 — an unverified report by a vehicle owner.
IN REVERSE I WAS BACKING INTO MY CARPORT. WHEN I NEEDED MORE GAS THE THROTTLE HUNG AND IT MADE IT IMPOSSIBLE TO CONTROL AND I BACKED THUR THE WALL AND INTO THE KITCHEN APPROX 4 FEET INSIDE TAKING OUT MY DOORS AND KITCHEN CABINETS THE STOVE AND OTHER VALUABLES, AT APPROX 20 PLUS MPH THE THROTTLE HAD HUNG UP BEFORE IN FORWARD BUT NEVER IN REVERSE.I WAS HURT AND THE CAR RECIEVED REAR END DAMAGE BUT IM REALLY CONCERNED ABOUT OTHER PEOPLE HAVING THIS PROBLEM AND KILLING SOMEONE IF ANYONE HAD BEEN BEHIND THE CAR OR IN MY KITCHEN THEY COULD HAVE BEEN KILLED.
NHTSA complaint #735977 — an unverified report by a vehicle owner.
WHEN SHIFTING FROM "PARK" TO "DRIVE" VEHICLE BOLTED AHEAD AT FULL ACCELERATION WITHOUT MY TOUCHING ACCELERATOR PEDAL. APPLIED FULL BRAKE PEDAL WITH NO EFFECT AND COULD ONLY STOP VEHICLE BY TURNING OFF IGNITION WITH KEY. JAGUAR DEALER ADVISED ME THAT "BUILD UP OF CARBON AROUND THROTTLE LINKAGE" CAUSED THE PROBLEM. EXTREMELY LUCKY TO HAVE SUFFERED NO INJURIES TO ANYONE OR COLLISION DAMAGE. VEHICLE TRAVELED 75 FEET ACROSS BUSY INTERSECTION AT VERY HIGH SPEED BEFORE I COULD STOP IT.
NHTSA complaint #721399 — an unverified report by a vehicle owner.
THE VECHICLE FLOODS AND THE ACCELERATOR PEDAL IS VERY HARD/ STICKS AT ANY SPEED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND EGR VALVE WAS REPLACED, BUT THE PROBLEM CONTINUES. PLEASE DESCRIBE DETAILS.
NHTSA complaint #832512 — an unverified report by a vehicle owner.
CONSUMER WAS PARKED IN DRIVEWAY, TURNED ON THE ENGINE, SHIFTED FROM PARK TO DRIVE, AND ALL OF A SUDDEN VEHICLE ACCELERATED AND TOOK OFF. DAMAGES CAUSED TO PROPERTY WALL AND ANOTHER HOUSE. DEALER/MANUFACTURER WERE CONTACTED. *AK
NHTSA complaint #832585 — an unverified report by a vehicle owner.
CONSUMER STATES THAT VEHICLE VIBRATES/ENGINE SURGES AND COMPUTER GLITCHES. GAS FLOWS INTO THE CYLINDER HEAD DOWN TO THE OIL PAN. OWNER TRIED TO TAKE CAR THROUGH THE LEMON LAW.
NHTSA complaint #814928 — an unverified report by a vehicle owner.