237 of the
6,123 complaints filed about the Jeep Compass
are about the suspension —
4% of everything owners reported.
The worst model year for it is 2007.
My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.
NHTSA complaint #11756084 — an unverified report by a vehicle owner.
Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting the right rear. At approximately 20,000 miles, an independent licensed inspection mechanic found that the right front inner tie rod required replacement due to significant wear, and the right rear wheel bearing also required replacement. The vehicle failed state safety inspection as a result of these findings. The mechanic noted the repair scope required disassembly of the steering column, indicating a defect beyond routine wear for the vehicle's age/mileage. Given that these are safety-critical steering and wheel components, the vehicle has been taken off the road entirely pending repair, out of concern that continued driving could result in loss of steering control. The vehicle is available for inspection upon request. A written statement from the inspecting mechanic documenting these findings is available.
NHTSA complaint #11752965 — an unverified report by a vehicle owner.
2012 Jeep Compass has excessive rust and corrosion from the frame to the chassis. Vehicle has 69,000 miles on it and after each snow storm undercarriage was washed. I was told this vehicle is now unsafe and I need to purchase a new car. I really do like my Jeep Compass, is there any remedy to this situation. I have the report in a email sent to me and can send the report to you if I have an email address to send it to.
NHTSA complaint #11749429 — an unverified report by a vehicle owner.
Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible
NHTSA complaint #11745995 — an unverified report by a vehicle owner.
I purchased this car in August 2024 used. In April 2025 I took it to the dealer, Mc Peek Dodge in Anaheim for clicking noises while turning either direction and Drivers front side wheel sound like its wobbly. They replaced both half axles. Again the vehicle made the same noise about a month later. I took it back in May. They replaced them again. This year in May I took it back and had it for 2 days and never looked at it. So I called Jeep customer care and they said take it elsewhere. I went to Premiere Jeep in Buena Park. They kept it for a week and replaced the left half axle again. They said the wobbly noise must be from my brake rotor and wanted to charge me $550 to resurface and reinstall the same rotor. I declined since the noise is constant and not when I'm braking. The vehicle is again making the same noise. Especially when I'm turning left. Sounds like my wheel only has one bolt attached and falling off. The clicking noise from the steering is also still present. I'm afraid my tire or suspension is going to fail and cause injury to my family, commuters or myself. Jeep can't seem to fix this suspension and steering issue after 2 years and 3 times having the vehicle in service. This is costing me time from work and the cost of rental cars.
NHTSA complaint #11743830 — an unverified report by a vehicle owner.
While turning out of a parking lot, onto a side street, a suspension component failed without warning, causing the front axle to pull out of the transmission. The vehicle immediately became unsafe, as I was unable to turn the wheel (it wasn't connected) to get me out of the middle of the road. This was a sudden, catastrophic mechanical failure with no prior warning lights, messages, or symptoms. It had to be towed. I called a corporate phone number, to create a case number, and heard back from Jeep Autonation immediately. The gentleman who spoke to me, was extremely rude, and told me this was a normal wear and tear situation, and just to "bring it in so they could get to fixing it." I believe a full diagnostic report is necessary, and I'd like to know WHY this failed. I was on the highway just earlier the morning that this happened. THIS IS A SERIOUS ISSUE, to which I'm not getting any traction on. Unfortunately, it needs to be towed there, and I was told the tow would be $100, which I won't be paying, as this was a safety failure. I have also been renting a car for the last three weeks, when this happened. I'm out $1200 for that, and still have no answers. This failure created a significant safety risk to me and other drivers on the road. I am filing this report because the dealership and manufacturer have been unresponsive, and I am concerned this may be a defect that could affect other vehicles.
NHTSA complaint #11739927 — an unverified report by a vehicle owner.
The axle broke off suddenly on the front right tire, I was going approximately 60 miles per hour. This happened while driving in the middle of highway, it lead to the rest of tires to break abruptly. I was able to get to the emergency lane safely with last bit of speed before the car came to a complete stop. The engine did not turn off. I had it towed home through my insurance. It has not been serviced yet as it can not be driven or moved at all and I will have to tow it again to a service shop. I will bring it to a service shop to have it looked at once I can have it towed again so I can get a full diagnosis. The car did not making any prior noise, there was no warning on the dashboard it just happened suddenly and abruptly.
NHTSA complaint #11733057 — an unverified report by a vehicle owner.
Transmission jerks had in the shop three times for the same problem it feels like it's going to throw you through the windshield. It's been in the shop since October 23rd 2025 for several problems and the guy told me it was using oil.
NHTSA complaint #11712241 — an unverified report by a vehicle owner.
am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.
NHTSA complaint #11703474 — an unverified report by a vehicle owner.
The contact's daughter owns a 2014 Jeep Compass. The contact stated that initially, while driving approximately 65 MPH, the rear-end of the vehicle was swaying. Upon inspection, there was severe rust on the rear suspension of the vehicle. The vehicle was taken to a mechanic who diagnosed that there was severe rusting to the rear suspension, with fractures on the passenger's side of the vehicle, with a fractured, detached suspension on the driver's side. The mechanic replaced the rear sub-frame, stabilizer links, and control arm. Approximately one year later, after driving 130,000 additional miles, the daughter informed the contact that oil needed to be added more frequently. The contact was informed that while her daughter was driving approximately 65 MPH, the vehicle lost motive power and decelerated quickly; and while depressing the accelerator pedal, the engine revved abnormally and coasted before decelerating. The driver was able to make it to the nearest parking lot and turned off the vehicle. The vehicle was towed to a Certified Mechanic, who diagnosed the vehicle with a rear catalytic converter failure; however, replacing the part failed to fix the vehicle. The mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed and determined that the catalytic converter and Oxygen sensors had failed; however, the vehicle was not repaired. Subsequently, a different mechanic replaced the front catalytic converter and performed an oil change. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11689109 — an unverified report by a vehicle owner.
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. That’s why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right wrist, shoulder and neck. Car went to Jim Hudson Collision Center Crystal River, FL. Car was inspected by them and the State Farm Insurance adjuster. The attached photos are from the Hudson Collision Center. I have a few taken at the accident site if you want them too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689157 — an unverified report by a vehicle owner.
Aggressive premature tire wear on the inner section of the tire tread on a 2022 Jeep Compass (purchased December 2022). Mostly on the front tires, similar slight evidence on rear tires. Alignment was investigated in March 2025 by commercial repair service center (not dealership). Alignment is within factory specifications. Service manager only recommended replacing the front two tires, as there was nothing they could do for the alignment - pictures attached of front tires. Back tires were rotated to front position with new tires mounted in the rear. Five months later front tires now need replaced with mileage at approximately 28,000 miles. Internet search for similar issue has overwhelming number of complaints documented by other owners across the U.S. and Canada. All complaining of replacing tires due to perceived alignment issues from the manufacturer.
NHTSA complaint #11685021 — an unverified report by a vehicle owner.
The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
NHTSA complaint #11684552 — an unverified report by a vehicle owner.
Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?
NHTSA complaint #11676031 — an unverified report by a vehicle owner.
Two bolts that hold the wheel assembly to the frame of the vehicle have broken off. The first in April 2025 was on the passenger side, and the second in July 2025 was on the driver side. The Jeep service personnel provided no explanation for how this could happen or seemed to have inspected the other components after the vehicle was serviced for the first broken bolt.
NHTSA complaint #11675191 — an unverified report by a vehicle owner.
When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she know about the problem of the car also. I do see in 2017 there was a patrolman that noted the kbb about the situation. Now I was no there so I do know abything about it,just read this on the kbb information for the car. And as I have stated when you start the car the the warning lamp with the man comes on small holding the air bag and in the dashboard also. Also uploading pictures of the warning lamps.
NHTSA complaint #11672116 — an unverified report by a vehicle owner.
Car started shifting hard during deceleration giving a jolt forward. Check engine light came on for power train control module. Also started hearing a rattle and had to replace control arms.
NHTSA complaint #11665664 — an unverified report by a vehicle owner.