663 of the
6,123 complaints filed about the Jeep Compass
are about the other systems —
11% of everything owners reported.
The worst model year for it is 2018.
Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.
NHTSA complaint #11758038 — an unverified report by a vehicle owner.
Since purchasing this vehicle in 2022 the crankshaft position sensor has been replaced 4 times (twice by the dealer in 2022, once in 2023 and once in 2024) and now it is dying while driving once again with the check engine light indicating that it is once again the crankshaft position sensor
NHTSA complaint #11751942 — an unverified report by a vehicle owner.
Car stalls turns off by itself could be at red lights or even while driving twice already!! Needs to be recalled as well and repaired pls repairs cost thousands!!! Not safe!! I have owned it for 4-5 years and it has happened maybe 7-8 times but most recently this week twice!!
NHTSA complaint #11750726 — an unverified report by a vehicle owner.
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction control, brake, check engine, and service transmission warnings. At the same time, the digital speedometer changes to "--" and stops displaying vehicle speed. On one occasion, the analog speedometer also dropped unexpectedly. The most serious incident occurred after these warnings appeared while I was driving. I pulled over, shifted into Park, and attempted to turn the vehicle off, but it would not shut down for approximately 30 seconds. During that time, the brake warning light flashed continuously, indicating a possible electrical or communication failure. After restarting, some warnings cleared, but the check engine light remained on. Although the brake pedal still felt normal, I temporarily lost multiple electronic safety systems, including ABS, traction control, and the vehicle speed display. These failures occurred on a public roadway without warning, creating a significant safety risk and reducing my confidence that the vehicle will respond properly during an emergency. A diagnostic scan retrieved multiple communication-related fault codes, including U0002-00 (CAN Bus Off), U0121-00 (Lost Communication with ABS Module), U0129-00 (Lost Communication with Brake System Control Module), U1110 (Lost Vehicle Speed Message), U1120 (Lost Wheel Distance Message), U1141 (Lost Brake and Torque Message), and U12A8 (Lost Communication with Master Cylinder Pressure Sensor). The problem is intermittent, often clears after restarting, and is difficult to diagnose. Because it affects critical safety systems while the vehicle is in motion, I believe this represents a serious safety
NHTSA complaint #11748014 — an unverified report by a vehicle owner.
Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator
NHTSA complaint #11746886 — an unverified report by a vehicle owner.
Vehicle is a safety hazard my jeep compass stalks while driving or sitting in traffic without warning. After sitting at traffic lights jeep stutters and hesitates before going again. My 2022 compass has stalled on me a couple of different times since I have had it. The car is unsafe.
NHTSA complaint #11745629 — an unverified report by a vehicle owner.
When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.
NHTSA complaint #11739861 — an unverified report by a vehicle owner.
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .
NHTSA complaint #11739283 — an unverified report by a vehicle owner.
Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't make sense since this is a Jeep failure.
NHTSA complaint #11738885 — an unverified report by a vehicle owner.
The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.
NHTSA complaint #11738824 — an unverified report by a vehicle owner.
Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this problem up by a software update to the computer. All this does is change the behavior of the system as a whole not fix the problem. They need to recall it and change the rear differential and fix the clutch plate dragging that is causing all these issues
NHTSA complaint #11738323 — an unverified report by a vehicle owner.
Vehicle stopped acceleration at highway speeds on way to work in narrow highway stopping traffic and semitrucks narrowly missing collision. Dealership states the transmission cvt was leaking and therefore caused the issue that costly repairs are unaffordable for me. Bought used from private party a month before the incident now leaving me no funds to repair and no transportation to return to work.
NHTSA complaint #11736068 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The Powertrain/Engine Control System. The vehicle suffers from a total loss of motive power while driving in traffic. It is available for inspection. How was your safety or the safety of others put at risk? The vehicle unexpectedly enters "Limp Mode" while driving at various speeds in active traffic. When this happens, the accelerator pedal becomes completely unresponsive, forcing the vehicle to a crawl or a dead stop regardless of the flow of traffic around it. This creates a life-threatening risk of rear-end collisions and high-speed accidents, as the car cannot maintain speed or move to safety. I am forced to operate a vehicle that effectively "shuts down" while I am in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Multiple independent mechanics have confirmed the stalling and electrical instability. Despite replacing the crankshaft sensor and both batteries, the sudden loss of power in traffic persists. Shops have stated the issue is a manufacturer-level failure they cannot fix. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected by independent service centers. The manufacturer has not inspected it yet, as it is extremely hard to duplicate unless it is driven for a certain time at certain temperatures. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The failure is temperature-dependent, occurring almost exclusively when ambient temperatures reach 71°F or higher. When the failure happens, the dashboard displays flashes the drive sign(limp mode). There are no other lights or anything triggered to display what the issue is related to. These symptoms began roughly one year ago, and has returned daily now that it is getting hot again.
NHTSA complaint #11730448 — an unverified report by a vehicle owner.
While driving at any time, the speedometer will instantly drop and the car feels like it's about to shut itself off. After a diagnostic with a mechanic, they stated this was the crankshaft issue; similar to a recall for other 2016 jeep compass. My vin is not currently associated with this recall notice, however based on these safety defects, it seems it should be considered under the recall
NHTSA complaint #11726821 — an unverified report by a vehicle owner.
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725241 — an unverified report by a vehicle owner.