Owners have filed 171 complaints
about the 2010 Jeep Grand Cherokee with NHTSA between 2010 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 29 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the Jeep Grand Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 82
15.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Jeep Grand Cherokee
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
64.1%
1,000 – 9,999 miles
106.9%
10,000 – 24,999 miles
106.9%
25,000 – 49,999 miles
3121.4%
50,000 – 74,999 miles
2013.8%
75,000 – 99,999 miles
2114.5%
100,000 – 149,999 miles
4329.7%
150,000+ miles
42.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2010peak 8Aug 2024
Recalls on the 2010 Jeep Grand Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
13V175000
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
10V200000
ELECTRICAL SYSTEM:IGNITION:MODULE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
Risk: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
10V085000
EQUIPMENT
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
Risk: REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
10V009000
SERVICE BRAKES, HYDRAULIC
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
Risk: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
09V454000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
Risk: THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 201315528,423 units in Canada
Powertrain
On certain vehicles equipped with a full-time four-wheel drive system, the transfer case controller could fail. This could cause the transfer case to shift into or through the neutral position, which may allow the vehicle to roll away, even with the transmission in the PARK position. Should the vehicle roll away, it could strike another vehicle, stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will reprogram the final drive controller with updated software.
Recall 20101518,902 units in Canada
Other
Certain vehicles equipped with automatic transmission may have been built with a Wireless Ignition Node (WIN) module exhibiting a binding condition of the solenoid latch. This may result in a condition where the Ignition key can be removed from the WIN module prior to placing the shifter in PARK. This could result in unintended vehicle movement, which may cause property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the WIN module.
Recall 2010070216 units in Canada
Suspension
Certain vehicles may have been built with an improperly manufactured rear track bar. This could result in noise and reduced vehicle stability, which may cause a crash causing property damage, personal injury or death. Correction: Dealers will inspect and replace affected track bars.
Recall 20100093,514 units in Canada
Brakes
On certain vehicles, the brake booster input rod may have been installed without the retaining clip, or in some cases, with an improperly formed retaining clip. Should the input rod separate from the assembly it could lead to a loss of brakes, which could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will install or replace the retaining clips.
Recall 2009344317 units in Canada
Airbag
On certain vehicles, an incorrectly manufactured instrument panel top cover tear seam may affect passenger airbag deployment. Failure to fully deploy the airbag could increase the risk of personal injury or death during a vehicle crash. Correction: Dealers will replace the instrument panel top cover.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 101,000 milesStone Ridge, NYCrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.
NHTSA complaint #11586336 — an unverified report by a vehicle owner.
at 93,000 milesIrvine, CACrashFire1 injured
UNKNOWN OR OTHER
ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11233233 — an unverified report by a vehicle owner.
at 140,000 milesSouth Glens Falls, NYCrash
ELECTRICAL SYSTEM
TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.
NHTSA complaint #11144805 — an unverified report by a vehicle owner.
at 140,000 milesSouth Glens Falls, NYCrash
ENGINE
TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.
NHTSA complaint #11144805 — an unverified report by a vehicle owner.
at 109,000 milesGastonia, NCCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIGHBORING RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10954789 — an unverified report by a vehicle owner.
at 117,961 milesLyman, SCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.
NHTSA complaint #10862518 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
West Springfield, MA, MA
AIR BAGS
The Air Bag warning light came on after we got an oil change for our car.
NHTSA complaint #11610765 — an unverified report by a vehicle owner.
at 101,000 milesStone Ridge, NYCrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.
NHTSA complaint #11586336 — an unverified report by a vehicle owner.
Bakersfield, CA
AIR BAGS
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.
NHTSA complaint #11526091 — an unverified report by a vehicle owner.
Bakersfield, CA
ELECTRICAL SYSTEM
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.
NHTSA complaint #11526091 — an unverified report by a vehicle owner.
San Diego, CA
ENGINE
Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new engine and pay for labor. Currently looking for an attorney or an existing class action lawsuit as if we knew there were problems, we would have done things ahead of time to prevent the engine failure. There was NO WARNING provided on this issue, but have now found multiple individual complaints about the same issue on the internet. Please advise.
NHTSA complaint #11470045 — an unverified report by a vehicle owner.
Lakeway, TX
UNKNOWN OR OTHER
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it
NHTSA complaint #11446040 — an unverified report by a vehicle owner.
Lakeway, TX
SERVICE BRAKES
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it
NHTSA complaint #11446040 — an unverified report by a vehicle owner.
at 227,000 milesSardis, MS
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.
NHTSA complaint #11428696 — an unverified report by a vehicle owner.
at 150,000 milesGilbert, AZ
ELECTRICAL SYSTEM
REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
NHTSA complaint #11385541 — an unverified report by a vehicle owner.
at 108,000 milesNEW Braunfels, TX
ELECTRICAL SYSTEM
IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.
NHTSA complaint #11378645 — an unverified report by a vehicle owner.
at 120,000 milesPittsburgh, PA
ELECTRICAL SYSTEM
WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?
NHTSA complaint #11377810 — an unverified report by a vehicle owner.
at 144,000 milesScranton, PA
ELECTRICAL SYSTEM
IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION
NHTSA complaint #11366443 — an unverified report by a vehicle owner.
at 110,000 milesAthens, AL
POWER TRAIN
WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
NHTSA complaint #11365572 — an unverified report by a vehicle owner.
at 110,000 milesAthens, AL
ELECTRICAL SYSTEM
WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
NHTSA complaint #11365572 — an unverified report by a vehicle owner.
at 110,000 milesAthens, AL
ENGINE
WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
NHTSA complaint #11365572 — an unverified report by a vehicle owner.
Redwood City, CA
UNKNOWN OR OTHER
I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.
NHTSA complaint #11354035 — an unverified report by a vehicle owner.
Redwood City, CA
ELECTRONIC STABILITY CONTROL (ESC)
I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.
NHTSA complaint #11354035 — an unverified report by a vehicle owner.
at 110,000 milesLong Beach, CA
AIR BAGS
TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY
NHTSA complaint #11353868 — an unverified report by a vehicle owner.
at 110,000 milesLong Beach, CA
ELECTRICAL SYSTEM
TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY
NHTSA complaint #11353868 — an unverified report by a vehicle owner.
at 110,000 milesLong Beach, CA
SERVICE BRAKES
TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY
NHTSA complaint #11353868 — an unverified report by a vehicle owner.
at 145,825 milesConway, SC
ELECTRICAL SYSTEM
CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE
NHTSA complaint #11351106 — an unverified report by a vehicle owner.
Redwood City, CA
POWER TRAIN
IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?
NHTSA complaint #11340389 — an unverified report by a vehicle owner.
Redwood City, CA
UNKNOWN OR OTHER
IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?
NHTSA complaint #11340389 — an unverified report by a vehicle owner.
at 118,000 milesKent, WA
ENGINE
I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE IT TOTALLY SHUT OFF. I HAD IT TOWED TO A JEEP DEALERSHIP, WHERE THEY INSPECTED IT AND INFORMED ME THAT THE TIMING CHAIN BROKE. THEY HAD NEVER SEEN THIS BEFORE AND INFORMED ME IT WAS NOT POSSIBLE THAT THIS HAPPENED DUE TO NORMAL USE OF THE VEHICLE. THEY RECOMMENDED REPLACING THE CHAIN, TENSIONERS, ETC., WHICH I HAD THEM DO, BUT THEY WENT TO TEST DRIVE THE VEHICLE AND FOUND THERE WAS DAMAGE TO THE VALVES. AFTER RESEARCHING THIS PROBLEM, I CAME ACROSS THIS EXACT SAME ISSUE, OCCURRING UNDER THE SAME OR SIMILAR CIRCUMSTANCES, IN DODGE CHALLENGERS AND CHARGERS WITH THE SAME ENGINE (5.7L V8 HEMI) IN THE SAME YEAR (2010). I SAW THAT THERE WAS AN OPEN RECALL FOR THOSE VEHICLES AND CALLED JEEP TO DISCUSS THIS, BUT THEY INFORMED ME THAT WHILE THIS WAS THE SAME THING, THERE WAS NO OPEN RECALLS FOR MY GRAND CHEROKEE AND SO THERE WAS NOTHING THEY COULD DO.
NHTSA complaint #11328037 — an unverified report by a vehicle owner.
at 101 milesBronx, NY
ELECTRICAL SYSTEM
IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.
NHTSA complaint #11318749 — an unverified report by a vehicle owner.