EQUIPMENT
RECALL SERVICE INCOMPLETE NO HITCH INSTALLED ON VEHICLE $100 PROMOTION WAS DENIED
NHTSA complaint #11165596 — an unverified report by a vehicle owner.
11 of the 1,461 complaints about the 2005 Jeep Liberty are about the equipment — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 44,500 miles.
11
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT
RECALL SERVICE INCOMPLETE NO HITCH INSTALLED ON VEHICLE $100 PROMOTION WAS DENIED
NHTSA complaint #11165596 — an unverified report by a vehicle owner.
EQUIPMENT
A FEW WEEKS AGO I HAD FLAT TIRE. WHEN WE USED THE JACK THAT CAME WITH THE VEHICLE IT DID NOT LIVE IT HIGH ENOUGH TO PUT THE SPARE TIRE ON. IT LACKED ABOUT 3 INCHES OR SO. IF THIS HAD HAPPENED ON THE SIDE OF THE ROAD I WOULD HAVE IN A BAD SITUATION. WE PUT THE FLAT BACK ON AND AIRED IT UP USING A NEIGHBORS AIR COMPRESSOR. I SEARCHED ON THE INTERNET AND LEARNED THAT THIS PROBLEM WITH THE JACK IS NORMAL FOR THE JEEP LIBERTY. IT IS A SAFETY ISSUE AND SHOULD BE DEALT WITH. I HAVE NO PHOTOGRAPHIC EVIDENCE, BUT WOULD BE GLAD TO DEMONSTRATE TO ANYONE WHO WOULD WANT TO CHECK IT. THANKFULLY THIS ALL HAPPENED AT MY HOME.
NHTSA complaint #11112189 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
GREETINGS, I AM WRITING TO YOU TODAY BECAUSE I HAVE RECEIVED SEVERAL SAFETY RECALL NOTICES FOR THE SAME RECALL #N46/NHTSA 13V-252 BEGINNING IN 2013. I HAVE HAD MY NAME REGISTERED WITH TWO DIFFERENT DEALERSHIPS FOR WELL OVER 18 MONTHS WITH NO REPAIR WORK DONE. I AM ASKING FOR YOUR ASSISTANCE IN HAVING THIS ISSUE REMEDIED. I CAN BE REACHED AT [XXX] FOR ANY RELEVANT INFORMATION OR COMMUNICATION. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10704536 — an unverified report by a vehicle owner.
TRAILER HITCHES
JEEP RECALL NOTICES REQUIRE HITCH INSTALLATION. DEALER (WOLFCHASE CHRYSLER JEEP IN BARTLETT, TN) DOES NOT HAVE HITCHES AND CANNOT GET THEM IN A TIMELY FASHION. DANGEROUS CONDITION FOR VEHICLE WHICH JEEP SEEMS INCAPABLE OF FIXING. DEALER HAS NOT GIVEN ANY ESTIMATE OF WHEN THEY WILL BE ABLE TO INSTALL NEW HITCH.
NHTSA complaint #10640926 — an unverified report by a vehicle owner.
TRAILER HITCHES
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH) IN JANUARY OF 2014. THE DEALER STATED THAT SHE WOULD RECEIVE A SECOND NOTIFICATION LETTER. THE CONTACT STATED THAT SHE HAD BEEN WAITING LONG ENOUGH AND DID NOT FEEL THAT THE VEHICLE WAS SAFE TO DRIVE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,028.
NHTSA complaint #10626620 — an unverified report by a vehicle owner.
EQUIPMENT
I HAVE A 2005 JEEP LIBERTY RENEGADE AND ONCE AGAIN...FOR THE 3RD TIME, THE REGULATOR HAS FAILED ON MY DRIVER'S SIDE PASSENGER WINDOW. THIS HAS ALSO HAPPENED ON THE PASSENGER SIDE REAR WINDOW TWICE. I'M SURE AFTER I HAVE THE DRIVER'S SIDE REPAIRED, THIS ONE WILL ALSO FAIL. SEEING THE NEVERENDING COMPLAINTS FILED FROM OTHER JEEP OWNERS HAVING THE SAME PROBLEM, HOW MANY COMPLAINTS HAVE TO BE FILED BEFORE CHRYSLER FIXES THE PROBLEM?
NHTSA complaint #10421700 — an unverified report by a vehicle owner.
EQUIPMENT
I WAS INFORMED THAT I WOULD NEED TO REPLACE THE BALL JOINT SUSPENSION ON MY 2005 JEEP LIBERTY BEFORE IT COULD PASS INSPECTION. WHEN I CALLED THE CHRYSLER RECALL HOTLINE, THE REPRESENTATIVE STATED THAT THEY WOULD NOT PAY FOR REPAIRS TO THE LIBERTY B/C IT WAS ALREADY REPAIRED DURING THE RECALL. BUT THEY WERE MORE THAN WILLING TO HELP ME FIND A DEALERSHIP TO WHERE I WOULD PAY FOR THE REPAIR. THIS WAS FROM A FAULTY DESIGN, THIS IS NOT FROM WEAR AND TEAR THAT OCCURS WHEN OWNING A VEHICLE.
NHTSA complaint #10418448 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AS A SINGLE MOTHER OF BABY TWINS, I AM BOTH COMPLETELY FREAKED OUT AS WELL AS GRATEFULLY RELIEVED TO HAVE FOUND THIS SITE. THE COMPLAINTS READ LIKE A CHECKLIST OF PAST ISSUES AND GOD WILLING, PREVENTABLE FUTURE ISSUES. THE GAS TANK CANNOT BE "TOPPED OFF"... ALL THINGS CONSIDERED, THIS WAS A SEEMINGLY ACCEPTABLE ISSUE. THE ENGINE LIGHT COMING ON ACCOMPANIED BY TOTALLY UNEXPLAINED STALLING EVERY SO OFTEN BECAME A PROBLEM WHICH WOULD CEASE JUST AS RANDOMLY AS IT OCCURRED. FINALLY (WHEN PREGNANT AND NERVOUS) I BROUGHT IT IN AFTER ONE TOO MANY TIMES. APPARENTLY THIS JEEP MODEL/YEAR IS WEATHER SENSITIVE. RAIN SEEMED TO BE THE CATALYST, BUT I REFUSE TO PUT ONE OF THOSE ANAL PERSON CAR COVERS ON BECOMING A SLAVE TO THE WEATHERCHANNEL. MECHANIC CHANGED TEMPERAMENTAL SENSOR WHICH, SO FAR, SEEMS TO BE MANAGED. THE A/C FAN ONLY WORKS AT 3 AND UP, WHICH IS TOO MUCH HOT/COLD FOR EVEN THE MOST ANEMIC AFTER MORE THAN FIVE MINUTES. BACK TO THE WEATHER, WINTER CAUSES FRONT STRUTS TO CREAK AND MOAN LIKE A GERIATRIC BEAST. ONCE AGAIN, THIS IS ANNOYING BUT SEEMINGLY INNOCUOUS. FOUR WHEEL DRIVE SHIFT ONLY WORKS IN PART TIME HI (OR LOW, DON'T RECALL), WHICH IS DISAPPOINTING THOUGH AGAIN, NOT LIFE THREATENING. THE COMBINATION OF THESE DEFECTS SIMPLY FEELS AS IF IT WAS BUILT WITH INDIFFERENCE TO THE CONSUMER. NOW THAT I HAVE TWO PRICELESS PASSENGERS, I REFUSE TO WAIT FOR THE CV JOINTS TO DISENGAGE BEFORE DEMANDING ALL REPAIRS BE MADE AND DOUBLE CHECKED BY MY IMPLICITLY TRUSTED MECHANIC (IRONICALLY ALSO A TWIN). IN CLOSING, THANK YOU TO ALL WHO CONTRIBUTED THEIR STORIES AND ENLIGHTENING ME TO CAUTION REGARDING THE DANGEROUS FLAWS AS WELL AS COMMISERATING OUR SHARED FRUSTRATION WITH THE PROBLEMS, LIKE THE WINDOW TRACK DISENGAGING, WHICH COMBINED ARE ONE BIG EXPENSIVE POTENTIALITY DANGEROUS HEADACHE.
NHTSA complaint #10390460 — an unverified report by a vehicle owner.
EQUIPMENT
BOTH OF MY BACK WINDOWS FELL DOWN INTO THE DOOR. I AM MARRIED AND NO CHILDREN LIVING AT HOME SO THE BACK SEAT IS NEVER USED. WE HAVE RIGGED THE WINDOWS INTO THE DOOR SO THEY WILL STAY SHUT. I AM VERY DISAPPOINTED IN THIS AMERICAN MADE CAR. I WANTED TO SUPPORT THE U.S. ECONOMY BY BUYING A CHRYSLER PRODUCT AND I AM EXTREMELY DISAPPOINTED THAT CHRYSLER WILL NOT DO ANYTHING ABOUT THIS PROBLEM. MY JEEP LIBERTY IS A 2005 MODEL.
NHTSA complaint #10369469 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1.A) CK ENGINE LT CAME ON, HEAVY BLACK SMOKE, JEEP WOULD STALL, FUEL MIL DECREASED,B) A/C QUIT WORKING,C) JEEP VIOLENTLY JERKED WHILE ACCELERATING/BRAKING, JEEP WOULD LURCH AFTER COMING TO A COMPLETE STOP, JEEP STALLED DURING TURNS AND IN MIDDLE OF INTERSECTIONS LEAVING THE JEEP STUCK IN THE PATH OF ONCOMING TRAFFIC,D) SAFETY RECALL OF LOWER BALL JOINTS,E) WHILE OUT OF STATE, DRIVING HOME AT PM ON HIGHWAY, THE ELECT THROTTLE AND BATTERY WARNING LIGHTS STARTED FLASHING, ELECTRONICS AND LIGHTS ON JEEP FAILED, JEEP STALLED ON HIGHWAY AND WOULD NOT RESTART, F) AFTER P/U THE JEEP UP FROM THE SHOP FOR A NEW STARTER AND BATTERY, WITHIN 30 MILES, SAME WARNING LIGHTS APPEARED, ELECTR QUIT, AND JEEP AGAIN STALLED IN TRAFFIC AND WOULD NOT RESTART, REAR HATCH OPENED AND WINDOWS STUCK DOWN 2.A) WOULDN'T RUN PROPERLY, UNSAFE TO DRIVE B)A/C QUIT C)NOT SAFE OPERATE JEEP FOR 5 DAYS UNTIL AUTH DEALER COULD TAKE IN THEJEEP D) RECALL REPLACEMENT E) HAD TO HAVE CHRYSLER TOW TO SHOP (FIRST SITE DIDN'T EVEN WORK ON DIESELS, SECOND DIDN'T HAVE A CERTIFIED DIESEL TECH IN) F) HAD TO HAVE CHRYSLER TOW TO SHOP 3.A)EGR ETC REPLACED BUT IN SHOP FOR 5 DAYS DUE TO BACKORDER ON PARTS B) TRANSDUCER SWITCH REPLACED, REFRIGERANT REFILLED; SAFETY BACKUP SWITCH ON A/C NOT REPLACED BECAUSE PART WAS ON BACKORDER,PART INSTALLED A MONTH LATER C) AUTHORIZED DEALER STATED DIAGNOSTICS SHOWED TRANSMISSION FAILURE TO INCLUDE FRONT PUMP, SEALS, AND OTHER MISC. PARTS WITH THE TORQUE CONVERTER OUT OF RANGE, SERVICE BULLENTIN ISSUED BY CHRYSLER INDICATED PARTS WERE ON BACKORDER, PARTS INSTALLED AFTER 10 DAYS IN THE SHOP D) LOWER BALL JOINT KIT INSTALLED, IN SHOP AND UNABLE TO DRIVE FOR 1 DAY E) INSTALLED NEW STARTER, LET JEEP SIT FOR 1 DAY AND WAS NOT ABLE TO START, PUT IN NEW BATTERY AND STATED JEEP WAS FIXED, UNABLE TO DRIVE JEEP 7 DAYS F) JEEP STILL THERE, NO POWER, MAY BE THE ALTERNATOR BUT BECAUSE BATTERY IS DEAD, THE FAILURE HISTORY IS UNRETRIEVABLE, NOT ABLE TO DIAG PROBLEMS OTHER THEAN PROB ELECTRICAL.
NHTSA complaint #10174849 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE TIRE JACK THAT CAME WITH MY 2005 JEEP LIBERTY BENT UNDER THE WEIGHT OF THE VEHICLE. THIS IS NOT ONLY DANGEROUS TO PERSONS NEAR OR UNDER THE VEHICLE, BUT MADE THE JACK UNABLE TO LIFT THE VEHICLE TO A HEIGHT ADEQUATE TO CHANGE THE TIRE. THE SERVICE PERSON FROM AAA LAUGHED WHEN HE SAW WHAT JEEP HAD PROVIDED.
NHTSA complaint #10154923 — an unverified report by a vehicle owner.