2002 Jeep Liberty equipment problems

EQUIPMENT

MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.

NHTSA complaint #11004138 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

WE JUST HAD THE TRAILER HITCH RECALL INSTALLED ON THIS JEEP LIBERTY. HOW COULD CHRYSLER'S TRAILER HITCH INSTALLATION BE APPROVED AS A PROTECTION FOR THE GAS TANK. ONLY THE RECEIVER STICKS DOWN IN THE MIDDLE OF THE TANK. THE TRAILER HITCH DOES NOT HAVE A REINFORCEMENT BAR BOLTING TO THE FRAME WELL IN FRONT OF THE TANK TO AVOID AN INCIDENT THAT COULD CAUSE TANK RUPTURE. THIS FIX IS TOTALLY INADEQUATE TO AVOID TANK RUPTURE.

NHTSA complaint #10703212 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!

NHTSA complaint #10701673 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

IN DECEMBER 2013, I RECEIVED A RECALL NOTICE ON THE ABOVE-NOTED VEHICLE. SOON AFTER, I PHONED THE DEALER, MOORE CHRYSLER JEEP, PEORIA, ARIZONA, TO SCHEDULE INSTALLATION OF THE OEM TRAILER HITCH, BUT I WAS TOLD THEY DID NOT HAVE THE PART. IN MARCH 2014, MOORE CHRYSLER JEEP SENT ME A REMINDER NOTICE THAT MY JEEP NEEDED SOME MAINTENANCE, AND THAT AS OF DECEMBER 12, 2013, THE VEHICLE HAD AN INCOMPLETE RECALL. I PHONED THE SERVICE DEPARTMENT AND MADE AN APPOINTMENT FOR THE SCHEDULED MAINTENANCE, AS WELL AS FOR THE HITCH TO BE INSTALLED. HOWEVER, I WAS TOLD, ONCE AGAIN, THAT THE DEALER DIDN'T HAVE THE PART. IT HAS BEEN ALMOST SIX MONTHS SINCE I RECEIVED THE RECALL NOTICE, BUT, SO FAR, THE PROBLEM HAS NOT BEEN REMEDIED. I AM FRUSTRATED AND FURIOUS! THIS IS AN IMPORTANT SAFETY ISSUE, AND I WANT TO KNOW WHY I'M GETTING THE RUNAROUND. I DON''T KNOW WHERE TO PLACE THE BLAME, 'CHRYSLER OR THE DEALER, 'BUT EITHER WAY, NOBODY IS TAKING RESPONSIBILITY FOR THIS MOST RECENT RECALL WITH IMPORTANT SAFETY CONCERNS. WHY IS IT TAKING SO LONG TO MANUFACTURE AND SUPPLY THE PART? DOES ANYONE CARE? PLEASE DO NOT SUGGEST THAT I PURCHASE AND INSTALL A HITCH FROM SOME OTHER LOCATION AND WAIT FOR REIMBURSEMENT. I WANT TO HEAR FROM EITHER CHRYSLER OR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OR BOTH VERY SOON.

NHTSA complaint #10593786 — an unverified report by a vehicle owner.

TRAILER HITCHES

IN DECEMBER 2013, I RECEIVED A RECALL NOTICE ON THE ABOVE-NOTED VEHICLE. SOON AFTER, I PHONED THE DEALER, MOORE CHRYSLER JEEP, PEORIA, ARIZONA, TO SCHEDULE INSTALLATION OF THE OEM TRAILER HITCH, BUT I WAS TOLD THEY DID NOT HAVE THE PART. IN MARCH 2014, MOORE CHRYSLER JEEP SENT ME A REMINDER NOTICE THAT MY JEEP NEEDED SOME MAINTENANCE, AND THAT AS OF DECEMBER 12, 2013, THE VEHICLE HAD AN INCOMPLETE RECALL. I PHONED THE SERVICE DEPARTMENT AND MADE AN APPOINTMENT FOR THE SCHEDULED MAINTENANCE, AS WELL AS FOR THE HITCH TO BE INSTALLED. HOWEVER, I WAS TOLD, ONCE AGAIN, THAT THE DEALER DIDN'T HAVE THE PART. IT HAS BEEN ALMOST SIX MONTHS SINCE I RECEIVED THE RECALL NOTICE, BUT, SO FAR, THE PROBLEM HAS NOT BEEN REMEDIED. I AM FRUSTRATED AND FURIOUS! THIS IS AN IMPORTANT SAFETY ISSUE, AND I WANT TO KNOW WHY I'M GETTING THE RUNAROUND. I DON''T KNOW WHERE TO PLACE THE BLAME, 'CHRYSLER OR THE DEALER, 'BUT EITHER WAY, NOBODY IS TAKING RESPONSIBILITY FOR THIS MOST RECENT RECALL WITH IMPORTANT SAFETY CONCERNS. WHY IS IT TAKING SO LONG TO MANUFACTURE AND SUPPLY THE PART? DOES ANYONE CARE? PLEASE DO NOT SUGGEST THAT I PURCHASE AND INSTALL A HITCH FROM SOME OTHER LOCATION AND WAIT FOR REIMBURSEMENT. I WANT TO HEAR FROM EITHER CHRYSLER OR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OR BOTH VERY SOON.

NHTSA complaint #10593786 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAINS DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS.... WHAT YOU MUST DO TO ENSURE YOUR SAFETY: ONCE YOU RECEIVE YOUR FOLLOW UP NOTICE IN THE MAIL, SIMPLY CONTACT DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT. WE HAVE NEVER RECEIVED A FOLLOW UP NOTICE IN THE MAIL. I TOOK IT UPON MYSELF TO CALL THE DEALER AND THEY WERE NOT HELPFUL. THEY SAID THEY WERE BOOKED WITH APPOINTMENTS BUT WOULD GIVE ME A CALL BACK TO SCHEDULE A FUTURE APPOINTMENT. I NEVER RECEIVED A CALL BACK. I CALLED AGAIN AND WAS LEFT ON HOLD FOR OVER TWENTY MINUTES. I CALLED AGAIN, LEFT A MESSAGE WITH CUSTOMER SERVICE AND NEVER RECEIVED A CALL BACK. REGARDING AN INDIVIDUALS SAFETY, IT SEEMS IT IS NOT OF IMPORTANCE TO THE LOCAL CHRYSLER, JEEP DEALER. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I HAVE GIVEN UP ON CONTACTING THE DEALER AND HENCE THE COMPLAINT LETTER TO YOU. I AM SIX MONTHS PREGNANT AND THIS SHOULD BE THE LEAST OF MY CONCERNS BUT NOW I HAVE TO WORRY ABOUT THIS ALONG WITH MY PREGNANCY. PLEASE ADVISE FOR I WOULD LIKE TO GET THIS RESOLVED AS SOON AS POSSIBLE. THANK YOU, [XXX] C/O[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 11/17/2014

NHTSA complaint #10592080 — an unverified report by a vehicle owner.

EQUIPMENT

MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START.

NHTSA complaint #10351362 — an unverified report by a vehicle owner.

EQUIPMENT

RECALL J17. SAVAGE LB CHRYSLER SAYS THEY HAVE NO PARTS. CHRYSLER IS SENDING ONE REPAIR A WEEK TO EACH DEALERSHIP IN THE US. I MAY BE MONTHS BEFORE THEY CAN CHECK MY 2002 JEEP. SO I DRIVE A POSSIBLY UNSAFE JEEP FOR MONTHS.

NHTSA complaint #10326888 — an unverified report by a vehicle owner.

EQUIPMENT

I HAVE A 2002 JEEP LIBERTY AND I AM HAVING CONTINUOUS ISSUES WITH THE WINDOWS. THEY WILL STOP WORKING OR FALL DOWN. AT $400 A POP TO GET THEM FIXED AND READING NUMEROUS OTHER COMPLAINTS CHRYSLER NEEDS TO HAVE THESE ON A RECALL LIST.

NHTSA complaint #10282256 — an unverified report by a vehicle owner.

EQUIPMENT

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE CONTACT USED THE JACK TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK BECAME STUCK IN AN UPWARD POSITION. HE WAS UNABLE TO REMOVE THE JACK FROM HIS VEHICLE. THE DEALER DID NOT ASSIST. THE JACK INFORMATION AND VIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 92,400.

NHTSA complaint #10255849 — an unverified report by a vehicle owner.

EQUIPMENT

I HAVE A 2002 JEEP LIBERTY THAT I HAVE HAD FOR FOUR YEARS. I HAVE HAD TO REPLACE THE REGULATOR IN THE BACK WINDOWS 3 TIMES. JEEP IS REFUSING TO ACKNOWLEDGE THAT DOING THIS 3X'S IS EVEN AN ISSUE. ALSO, MY JEEP DEALER WILL NOT RETURN MY CALLS WHEN I CALL TO SCHEDULE AN APPOINTMENT TO GET THE ALREADY RECALLED ITEMS FIXED.

NHTSA complaint #10236425 — an unverified report by a vehicle owner.

EQUIPMENT

2002 JEEP LIBERTY: SINCE PURCHASE AT 6K MILES AND 6 MONTHS OLD THE VEHICLE HAS HAD MAJOR ISSUES AND I FEEL UNSAFE DRIVING IT BUT CANNOT GET A NEW CAR AT THIS TIME. TOW BILLS TOPPING $1000 SINCE PURCHASE IN 2003. BETWEEN 2003-2004 THE JEEP WAS AT THE DEALER SEVERAL TIMES DUE TO INTERNAL GRINDING, DIFFICULTY STEERING WHICH INCREASED WHEN BRAKING, AND FELT LIKE IT WAS IN 4HIGH ALL THE TIME. TOOK TO DEALERSHIP BUT THEY COULD NOT FIGURE OUT ISSUE. FIANCE WAS DRIVING & WE HEARD LOUD BANG VEHICLE STARTED JERKING & MAKING A GRINDING NOISE, THEN WE SPUN INTO A MEDIAN AND CAME TO A STOP NOT HITTING ANYTHING LUCKILY. TURNED OFF AND BACK ON AND SEEMED TO WORK FINE. IT BROKE DOWN AGAIN IN LEXINGTON, KY DURING RUSH HOUR TRAFFIC ABOUT 2 DAYS AFTER THE DEALER TOLD ME THE PROBLEM WAS IN THE ANTI LOCK BRAKING SYSTEM. WE LOST ALL GEARS AND STARTED ROLLING BACKWARDS AT A REDLIGHT ALMOST HITTING A CAR UNTIL I PULLED UP EMERGENCY BRAKE. IT HAD TO BE TOWED TO DEALER. TRANSFER CASE HAD CRACKED AND EXPLODED AT LESS THAN 30K MILES. DEALER REPLACED UNDER WARRANTY WITH REFURBISHED PARTS. HAS BROKEN DOWN SEVERAL TIMES WITH SENSOR ISSUES & BATTERY PROBLEMS. HAS BEEN TOWED AT LEAST 3 TIMES WHEN SENSOR PROBLEM WAS NOT PROPERLY FIXED AT DEALER AND OVERLOOKED AS THE PROBLEM. ENTIRE TIME I HAVE OWNED MY JEEP THE STEERING WHEEL HAS HAD A MAJOR SHAKING AND RATTLING ACTION WHICH INCREASES WHEN APPLYING BRAKES DUE TO RECALL ON BALL JOINTS & ISSUES WITH STEERING COLUMN ACCORDING TO DEALERSHIP WHEN ASKED WHY IT WILL NOT DRIVE & BRAKE SMOOTHLY. AFTER FIXING RECALL JEEP WORKED FINE FOR ABOUT 3 MONTHS THEN GOES BACK TO PREVIOUS ISSUES AGAIN. BALL JOINT ISSUE CAUSES MUCH DIFFICULTY IN STEERING AND BRAKING PROPERLY AND MAKES ME FEEL UNSAFE & UNCOMFORTABLE DRIVING IT. I FEEL AS THOUGH THE BALL JOINT ISSUE PRIOR TO & AFTER RECALL REPAIR HAS STILL NOT BEEN FIXED AND SEEMS TO WORSENING.

NHTSA complaint #10225415 — an unverified report by a vehicle owner.

EQUIPMENT

JEEP LIBERTY 2002 HAS VIBRATION IN THE STEERING WHEEL THAT MAKES CONTROLLING THE JEEP VERY DIFFICULT AT SPEEDS OVER 60 MILES AN HOUR. THEN I WAS ON THE FREEWAY AND I HAD A TOTAL LOSS OFF POWER ALL MOST CAUSING ACCIDENTS THE DEALERSHIP SAID THAT THE ENGINE NEEDS TO BE TORN APART AND INSPECTED AND A RECALL OF BALL JOINTS DONE THE WORK TOOK THEM OVER A YEAR AND THE PROBLEM STILL CONTINUES THEIR IS NO WARRANTY AND I WAS CHARGED FOR THE RECALL REPAIR WORK I ASKED FOR THE INSPECTION REPORT SHOWING THE WORK ON THE ENGINE HEADS AND RECALL WORK DONE WHEN I PICKED UP MY JEEP THEY GAVE ME AN INVOICE THAT SHOWED BATTERY AND SPARKPLUG FOR $2085.00 FAILING TO PRESENT ME WITH REPORTS I ASKED FOR THEY SAID ALL WORK IS WARRANTED FOR 1YR 12,000 MILES I DROVE THE JEEP LIBERTY BACK TO SERVICE DEPT AFTER HAVING ANOTHER FACILITY LOOK AT THE ENGINE TO CONFIRM IF WORK HAD BEEN DONE IT HAD NOT BEEN TOUCHED REPORTED THE MECHANIC AND I AM NOW SCARED TO DRIVE OR OWN THIS VEHICLE .

NHTSA complaint #10217608 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE.

NHTSA complaint #10204904 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

LTR RE RECALLS ON HER DAIMLER CHRYSLER PURCHASED BACK IN AUGUST 13, 2001. *KB THE CONSUMER STATED THE VEHICLE HAS BEEN RECALLED MORE THAN 3 TIMES AND SUPPOSEDLY FIXED OVER 6 TIMES REGARDING THE BALL JOINTS. THE CONSUMER HAD AN ACCIDENT. THE BALL JOINT BROKE WHILE THE CONSUMER WAS ATTEMPTING TO PARK. THE RADIATOR WAS LEAKING AT THE SEAM. THE RIGHT FRONT HUB BEARING WAS NOISY. THE CD CHANGER WOULD SKIP AFTER A FEW SONGS. THE DEALER FOUND AN INTERNAL FAULT. THERE WAS A HEAVY CRUNCHY NOISE WHEN DRIVING, STOPPING AND MAKING TURNS. THE FRONT STABILIZER/SWAY BAR WAS REPLACED. THE RACK AND PINION WAS LEAKING.

NHTSA complaint #10203768 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER/COMPRESSOR WAS FALLING, CAUSING THE SERPENTINE BELT TO BURN, AND ALSO NOT ALLOW THE ALTERNATOR TO RECHARGE THE BATTERY. FINALLY, THE A/C UNIT COMPLETELY SEIZED. AND THE CAR WAS IMMOBILIZED. THE DEALER HAD BEEN ALMOST EXCLUSIVELY BEEN DOING OIL CHANGES AND 23 POINT INSPECTIONS SINCE BUYING THE VEHICLE. THEY SOMEHOW CONVENIENTLY MISSED THIS ONE WHICH COULD HAVE CAUSED A FIRE. IN ANY EVENT, A VEHICLE LESS THAN 5 YEARS OLD SHOULD NOT BE A FIRE HAZARD NOR LOSE IT'S AC TO SEIZING!

NHTSA complaint #10197073 — an unverified report by a vehicle owner.

EQUIPMENT

1/24/04 - BROUGHT JEEP LIBERTY IN FOR RECALL ON LOWER BALL JOINT - "BALL JOINTS REPLACED" PER JEEP DEALERSHIP. 3/25/2006 - WHILE PULLING OUT OF PARKING SPOT, THE LEFT FRONT TIRE BROKE OFF OF THE AXLE DUE TO CORROSION OF THE UPPER BALL JOINT. BREAKING TOP OF TIRE FROM AXLE. 9/27/2006 - RECEIVED A NEW RECALL NOTICE FOR THE LOWER BALL JOINT FROM THE DEALERSHIP. DEALERSHIP CLAIMED THAT LOWER BALL JOINT WAS ON BACK ORDER AND UNAVAILABLE. DEALER TOLD ME TO CALL BACK IN 90 DAYS. CALLED OTHER DEALERSHIP AND SCHEDULED RECALL REPAIR. 10/14/2006 - TOOK DAY OFF OF WORK, BROUGHT CAR IN TO SECOND DEALERSHIP FOR RECALL. I WAS TOLD THAT THEY DID NOT HAVE THE BALL BEARINGS AND WAS TOLD THAT THEY COULD PUT ME ON A WAITING LIST FOR THE BALL BEARINGS. 12/25/2006 - WIFE PULLED OUT OF PARKING SPACE. LEFT FRONT TIRE POPPED OUT, APPEARS THAT RECALLED LOWER BALL BEARING BROKE. SEPARATING BOTTOM OF TIRE FROM AXLE. CAR IS CURRENTLY AT STADIUM AUTOMALL DEALERSHIP, RUTHERFORD NJ , WHERE CAR WAS ORIGINALLY PURCHASED, WAITING TO BE REPAIRED. HAVE HAD PROBLEMS AT THIS DEALERSHIP IN THE PAST. HAVE HAD "OIL CHANGES, TUNE UPS, ETC" TO LATER FIND THAT THE DEALERSHIP NEVER REPLACED THE LUBE EXPRESS OIL FILTER THAT WAS DATED AND INSTALLED PREVIOUSLY.

NHTSA complaint #10176944 — an unverified report by a vehicle owner.

EQUIPMENT

DT: THE CONTACT STATED THEY HAVE TWO DEFECTIVE SEAT BELTS. AFTER THEY HAD THEIR VEHICLE FOR ONE MONTH, THE PASSENGER BACK SEAT BELT BECAME DEFECTIVE. THE SECOND SEAT BELT WHICH IS THE DRIVERS SEAT SEAT BELT BECAME DEFECTIVE LAST TUESDAY. THEY HAD NO PROBLEM PUTTING IT ON, BUT BECAME TRAPPED AND COULD NOT DISCONNECT THEIR SEAT BELT WHEN TRYING TO GET OUT OF THEIR VEHICLE. THE CONTACTS COWORKERS HAD TO GET HER OUT WITH A SWISS ARMY KNIFE AND WD40. NO FURTHER DAMAGE DONE TO SEAT BELT. A MECHANIC SAID THIS WAS CAUSED BY A WEAK SPRING. THEY HAVE BEEN USING THIS SEAT BELT SINCE, BUT IT IS NOT OPERATING FUNCTIONALLY. SEAT BELTS ARE FREE OF DIRT AND CONTAMINENTS. NO PICTURES AVAILABLE. THE CONTACT ALSO STATED THAT THEIR RADIO BECAME DEFECTIVE ABOUT TWO MONTHS AGO. THE RADIO TOOK THE JUICE OUT OF THE BATTERY CAUSING BATTERY TO DIE.

NHTSA complaint #10160362 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER ON 2002 JEEP LIBERTY WILL RUN FINE AND THEN SUDDENLY BLOW HOT AIR. AFTER A FEW MINUTES WILL BEGIN BLOWING COOL. CAN DO THIS SEVERAL TIMES IN A SINGLE TRIP. TAKEN JEEP TO DEALERSHIP. THEY REPLACED "SWITCHES"...CHECKED EVERYTHING INCLUDING COMPRESSOR AND FREON...NOTHING SHOWS TO BE A PROBLEM.

NHTSA complaint #10139851 — an unverified report by a vehicle owner.

EQUIPMENT

ALLOY WHEELS CORRODED BY VALVE STEM, ACTUAL HOLES IN THEM. BOUGHT ONE NEW WHEEL FROM CHRYLSER AFTER COMPLAINING OF PROBLEM. IN THE PROCESS OF GETTING NEW TIRES, MY MECHANIC NOTICED ANOTHER WHEEL HAD A HOLE. I HAVE TO PURCHASE 4 NEW WHEELS, AND NEW 4 TIRES FOR MY LIBERTY AT 37000. TIRES WERE CONSTANTLY NEEDING AIR, AT LEAST ONCE A WEEK. CAUSED THE VEHICLE TO PULL, AND CAUSED EXCESSIVE TIRE WEAR. YES I STILL HAVE THE SECOND WHEEL WITH THE HOLE IN IT. I GUESS I'LL FIND OUT IF THE OTHER TWO WHEELS HAVE HOLES WHEN MY NEW WHEELS COME IN. VERY DISCOURAGED!

NHTSA complaint #10125914 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

HAD AIR CONDITION RECHARGED 5/04 BECAUSE IT STARTED BLOWING WARM AIR. STARTED BLOWING WARM AIR AGAIN IN 04/05. TOOK TO DEALERSHIP AND AFTER CHECKING EVERYTHING ELSE, THEY REPLACE THE COMPRESSOR.

NHTSA complaint #10118706 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR AND VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK THE BRAKES MADE NOISE WHEN APPLIED. THE BLOWER MOTOR FOR THE HEAT FAILED AND THE A/C WAS INOPERATIVE.

NHTSA complaint #10094426 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THE FACTORY JACK WAS UNABLE TO HOLD THE VEHICLE'S WEIGHT. THIS RESULTED IN THE VEHICLE CRASHING DOWN WHILE A GOOD SAMARITAN WAS CHANGING THE FRONT TIRE. THE DEALERSHIP INDICATED THIS ONLY OCCURRED WHEN THE VEHICLE WAS AT AN ANGLE AND NOT LEVELED. *JB IT HAD TAKEN TWO JACKS TO HOLD THE VEHICLE SAFELY WHILE CHANGING THE TIRES. *SC

NHTSA complaint #10073336 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO/CD PLAYER QUIT WORKING AND THE DISPLAY BLINKS ON AND OFF WITH RADIO TURNED ON OR OFF AND NOTICED A CLICKING SOUND FROM WITHIN THE DASH. ALSO FROM TIME TO TIME THE DOME LIGHT WOULD COME ON WITHOUT INTERVENTION.

NHTSA complaint #10043396 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I HAVE HAD MY JEEP AT THE DEALERS 3 TIMES REGARDING AN INSANELY LOUD "FEEDBACK" THAT COMES FROM MY STEREO AND SPEAKERS WITH NO WARNING. THE RADIO HAS BEEN REPLACED TWICE AND IT STILL HAPPENS. THE DEALERSHIP SEEMS DUMBFOUNDED. IT WILL HAPPEN WITH NO WARNING AND IS INCREDIBLY STARTLING. IT ABOUT CAUSED ME TO WRECK THE FIRST TIME IT HAPPENED. IT IS SPARATIC BUT ONCE IT HAPPENS IT WILL CONTINUE TO HAPPEN FFOR AN UNDETERMINED AMOUNT OF TIME AFTER THAT. ONCE THE RADIO IS TURNED OFF, YOU MAY THEN COME BACK AN HOUR LATER AN IT MAY BE FINE FOR A FEW DAYS, BUT THEN ALL OF A SUDDEN IT HAPPENS AGAIN. MAY BE A GROUND ELECTRICAL PROBLEM BUT DEALERSHIP CAN'T FIND IT! STILL HAPPENING...SOMEONE HELP!!!!! ALSO CORROSION ON MY WHEELS. ONLY HAS 20K MILES. NOT GOOD...OTHER THAN THESE PROBLEMS...I TRULY ENJOY THE VEHICLE.

NHTSA complaint #10036985 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE POWER WINDOWS SQUEAKED WHEN THE CONSUMER ROLLED THEM UP OR DOWN. *AK ALSO THE AIR CONDITION WAS NOT WORKING PROPERLY.

NHTSA complaint #10022375 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

JACK DOES NOT EXTEND TO HEIGHT NECESSARY TO RAISE FLAT TIRE OFF GROUND OR ALLOW REPLACEMENT SPARE TIRE TO BE INSTALLED. ON FIRST OCCASION, I HAD TO OBTAIN A 2X4 PIECE OF WOOD TO RAISE VEHICLE TO PROPER HEIGHT IN MY GARAGE, BUT WAS FEARFUL OF STABILITY OF AUTO. ON SECOND OCCASION AFTER CHURCH ON 8-25-02, I EXTENDED JACK TO FULL HEIGHT, COULD NOT REMOVE FLAT, WENT FOR SOMETHING TO RAISE IT HIGHER THEN JACK WOULD NOT RETRACT. HAD TO BORROW A SCISSOR JACK FROM A PASSING MOTORIST. THE JACK WOULD BE COMPLETELY USELESS IN ANY ADVERSE ROAD SURFACE. NEED TO REQUIRE A MORE SUBSTANTIAL JACK THAT WOULD BE SUITABLE FOR RAISING VEHICLE WHILE REMAINING STABLE TO AVOID INJURY. I PITY ANY MOM WHO GETS A FLAT WITH A CHILD ON BOARD AND NO CELL PHONE TO CALL FOR HELP!

NHTSA complaint #766758 — an unverified report by a vehicle owner.