2003 Jeep Liberty equipment problems

EQUIPMENT ADAPTIVE/MOBILITY

RE: IMPORTANT SAFETY RECALL: N46/ NHTSA 13V-252 THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE & DEATH!! {CHRYSLERS WORDS} THIS RECALL WAS INITIATED JULY 2013, HERE IT IS NOV 2014 & THE RECALL WAS JUST COMPLETED, BECAUSE WHEN THEY ISSUED THE RECALL, IT TOOK THEM A 18 MONTHS TO FINALLY GET THE PARTS, & THEY STILL DIDN'T HAVE THE PARTS, WE HAD TO GO BACK A 2ND TIME, BECAUSE WHEN THEY RAN OUT OF PARTS, THEY FORGOT TO LET US KNOW, YET THEY [MOTORWORLD OF WILKES BARRE], SENT US AN EMAIL TO BRING OUR JEEP IN. A COMPLETE WASTE OF TIME. THEY DID GIVE US 6 GAL OF GAS FOR A WASTED TRIP, COST OF CANCELLING MY GOLF OUTING, PRICELESS$$$. THE EXISTENCE OF A MINIMUM STANDARD DOES NOT REQUIRE N.H.T.S.A. TO IGNORE DEADLY PROBLEMS,' THE AGENCY SAID. IN ITS LETTER TO CHRYSLER, THE AGENCY CITED 32 REAR-IMPACT COLLISIONS THAT CAUSED FATAL FIRES RESULTING IN 44 DEATHS IN JEEP GRAND CHEROKEES, AND FIVE ACCIDENTS THAT RESULTED IN SEVEN DEATHS IN THE JEEP LIBERTY. CHRYSLER'S IDEA FOR THE LIMITED RECALL 'FIX' IS TO INSTALL TRAILER HITCHES ON CERTAIN MODEL YEAR 1992'98 GRAND CHEROKEES AND 2002'07 LIBERTY VEHICLES. ONE BIG PROBLEM: RESEARCH SHOWS THE TRAILER HITCH IS ESSENTIALLY USELESS IN HIGH-SPEED REAR-IMPACT CRASHES. AS FAR AS LOW-SPEED CRASHES ARE CONCERNED, EVEN CHRYSLER ADMITS THE HITCH WILL ONLY PROVIDE 'INCREMENTAL IMPROVEMENT IN THE CRASH ENERGY MANAGEMENT.' TO MAKE MATTERS WORSE, SOME OF THE JEEP VEHICLES THAT HAD ALREADY BEEN INVOLVED IN REAR-IMPACT FIRES ALREADY HAD A TRAILER HITCH INSTALLED. SOME GOOD IT DID THOSE OWNERS. THIS IS A CLASS ACTION LAWSUIT READY TO HAPPEN

NHTSA complaint #10655036 — an unverified report by a vehicle owner.

TRAILER HITCHES

I JUST WANT TO FILE A COMPLAINT INREGARD TO TRAILER HITCH THAT WAS NOT INSTALLED ON MY JEEP LIBERTY. THE DEALER SAID EVEN BEFORE THE PART FINALLY CAME THEY WOULD HAVE TO CHECK THE JEEP FOR CORROSION. I DO NOT FEEL MY JEEP HAS ANY MORE CORROSION ON THE FRAME THEN ANY 2003 JEEP WOULD HAVE. I'M SURE IF I WANTED TO PAY FOR A TRAILER HITCH ,ONE WOULD OR COULD BE INSTALLED. I THINK SINCE I TALKED TO NUMEROUS JEEP LIBERTY OWNERS, WHO WERE ALSO TURNED DOWN, THAT THIS IS CHRYSLER WAY OF GETTING AROUND THE COST OF INSTALLING THE TRAILER HITCH. I BELIEVE THIS IS A STALL TACTIC & AWAY CHRYSLER CAN GET AROUND THE RECALL. I HOPE YOU CAN CHECK ON THE NUMBER OF HITCHES THAT HAVE BEEN INSTALLED OR IF THE DEALERS GET A KICKBACK BY SAYING THEY CANNOT INSTALL A TRAILER HITCH! THANK YOU!

NHTSA complaint #10644888 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDSHIELD BEGAN TO CRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A PRESSURE ISSUE BETWEEN THE SEAL AND THE WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/16/14

NHTSA complaint #10638681 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I OWN A 2003 JEEP LIBERTY AND HAVE HAD IT FOR 2 YEARS NOW AND HAVE EVERY PROBLEM YOU CAN THINK OF. MY WARRANTY RECENTLY EXPIRED 6,000 MILES AGO. MY WARRANTY EXPIRED AT 75,000 MILES AND AT 78,000 MILES MY AIR CONDITIONER BROKE AND HAD TO REPLACE THAT IT COST ME $900.00. JUST YESTERDAY MAY CAR WOULD NOT SHIFT PASSED SECOND GEAR, I HAVE AN AUTOMATIC TRANSMISSION, I NOTICED IT WHEN I WAS GETTING ON THE HIGHWAY. LATELY I HAVE BEEN NOTICING THAT THE TRANSMISSION SEEMS TO BE SLIPPING BUT NEVER COULD FIND THE PROBLEM BECAUSE MY TRANSMISSION FLUID WAS ALWAYS FINE. SO YESTERDAY I WENT TO AAMCO TRANSMISSIONS AND THEY SAID IT WAS THE TCM SO THEY TOLD ME IT WOULD COST $440.00 TOTAL. SO THEY WENT TO ORDER THE PART BUT COME TO FIND OUT NO ONE HAS IT AND THE PLACE THAT HAS ALL THE TCM PARTS WONT SHIP THEM TILL THE 24TH OF SEPTEMBER. SO HERE IT IS SEPTEMBER 3RD AND I WONT HAVE MY CAR FIXED FOR THE WHOLE MONTH OF SEPTEMBER. I DON'T UNDERSTAND WHY THEY WONT SHIP THEM NOW. ALSO, THEY TOLD ME THAT THEY HAVE BEEN SELLING OUT OF TCM FAST BECAUSE EVERYONE IS ALWAYS NEEDING THEM.

NHTSA complaint #10282829 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

WE HAD THE RECALL(BALL JOINTS) DONE ON OUR JEEP LIBERTY BACK IN 03. THEN ON 10/03/06 WE HAD IT BACK IN THE SHOP FOR STIFFNESS IN THE STEERING; WE WERE TOLD THE BALL JOINTS WERE FINE, AND THAT IT COULD BE THE POWER STEERING PUMP AND RACK AND PINION. ON 10/31/06, THE BALL JOINTS BROKE OFF WHILE DRIVING RESULTING IN MAJOR MECHANICAL DAMAGE TO OUR JEEP!!! IF THIS IS A RECALL ON THE FIRST RECALL, WHY SHOULD WE FEEL SAFE DRIVING THIS VEHICLE AFTER WE GET IT BACK? HOW DO WE KNOW ITS NOT GOING TO HAPPEN AGAIN? PLEASE GIVE US SOME INPUT.

NHTSA complaint #10172420 — an unverified report by a vehicle owner.

EQUIPMENT

2003 JEEP LIBERTY SPORT - LOWER BALL JOINT SEPARATED FROM KNUCKLE WHILE DRIVING ON 6/24/06. NOTE: RECALL NOTICE ON LOWER BALL JOINTS RECEIVED JUNE 2004 AND REPAIR/INSPECTION IN RESPONSE TO RECALL NOTICE WAS COMPLETED 6/30/04 (LOWER BALL JOINTS REPLACED AND HEAT SHIELD INSTALLED) AT CROSS CHRYSLER JEEP IN LOUISVILLE, KY. FAILURE STILL OCCURRED AFTER RECALL REPAIR. NEW REPAIRS COMPLETED ON 6/30/06 AT NEIL HUFFMAN CHRYSLER/DODGE JEEP IN LOUISVILLE, KY- LOWER BALL JOINTS REPLACED AGAIN. ONE (1) WHEEL AND ONE (1) AXLE ALSO REPLACED DUE TO SIGNIFICANT DAMAGE AS A RESULT OF LOWER BALL JOINT FAILURE.

NHTSA complaint #10161229 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

FRONT END FELT LOOSE ON THE RIGHT SIDE AND WHEN BRAKING THERE WAS HEAVY CLUNKING NOISE. FOUND A RECALL NOTICE ONLINE AND CALLED MY DEALER. I WAS TOLD TO BRING IT IN AND HAVE IT CHECKED. THE DEALER REPLACED THE LOWER BALL JOINTS ON BOTH SIDE STATING THAT THE RIGHT SIDE WAS READY TO BREAK AT ANY MOMENT. THE DEALER ALSO INSTALLED A HEAT SHIELD BETWEEN THE FRONT ROTORS AND THE BALL JOINTS. THIS WAS AT APPROXIMATELY 32,000 MILES. STEERING FELT TIGHT AGAIN AND THE CLUNK NOISE WAS GONE. THEN AT APPROXIMATELY 43,000 MILES, THE NOISE RETURNED AND AGAIN THE STEERING FELT LOOSE ON THE RIGHT SIDE. THIS TIME I BOUGHT AN AFTER MARKET REPLACEMENT PART THAT IS SOLD AS A PROBLEM SOLVER TO REPLACE THE DEFECTIVE BALL JOINT. THESE WERE INSTALLED BY A NON-DEALER SHOP AT APPROXIMATELY 45,000 MILES. NOISE AND LOOSE FEELING IN THE STEERING HAS WENT AWAY.

NHTSA complaint #10160686 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

THE TRANSMISSION HAS BEEN REPAIRED, FRONT AXLE REPLACED DUE TO VIBRATIONS, 5 NEW TIRES, RADIO, ETC... THIS VEHICLE HAS BEEN INTO THE DEALERSHIP NUMEROUS TIMES FOR REPAIRS TO THE POINT WHERE THE DISTRICT MANAGER FOR CHRYSLER HAS BEEN INVOLVED. THE VEHICLE RAN A LITTLE BETTER FOR A BRIEF PERIOD OF TIME AND THE TRANSMISSION CONTINUES TO SHIFT INCORRECTLY THE VIBRATION IS BACK AND THE DISTRICT MANAGER (MR. BILL KEUHRMAN STATES "THAT THERE IS IMPROVEMENT", AND I STATED THAT IT IS FUNNY THE WORDS HE CHOSE INSTEAD OF THE VEHICLE IS RUNNING CORRECTLY. THE VEHICLE SCARES ME TO DRIVE BECAUSE OF THE HESITATION DURING SHIFTING.

NHTSA complaint #10093759 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

GROANING/GRINDING NOISE IN THE BACK WHEELS AT SLOW SPEEDS, MOSTLY WHEN LEAVING A PARKING GARAGE, STOP LIGHTS, PARKING LOTS. BRAKE PEDALS NOT DEPRESSED AT THE TIME. NOISE INCREASES WHEN TEMPERATURE IS LOW AND HUMIDITY IS HIGH. NOISE STARTED AT 1,000 MILES (LESS THAN A MONTH AFTER THE DATE OF PURCHASE). TAKEN TO DEALERSHIP WHO AT FIRST COULD NOT DUPLICATE THE PROBLEM. I RECORDED THE NOISE SEVERAL TIMES AND PLAYED TO THE DEALERSHIP SERVICE MANAGER. IN FOR REPAIRS FOR THE SAME PURPOSE OVER 10 TIMES DURING THE 1ST YEAR, WITHOUT SUCCESS. ISSUE IS NOW WITH CHRYSLER ENGINEERING WHO APPEARS NOT TO BE IN ANY HURRY TO FIX THE PROBLEM. DEALERSHIP DOES NOT FOLLOW-UP AND DOES NOT COMMUNICATE ON THE STATUS OF THIS ISSUE. ALSO NEVER RECEIVED THE RECALL NOTICE. TOOK THE CAR IN FOR THE RECALL SERVICE AFTER SEING YOUR NOTICE, AND WAS TOLD IT MIGHT TAKE A COUPLE OF MONTHS FOR THE RECALL NOTICES TO GET OUT. IT'S BEEN 6 MONTHS, AND NO RECALL NOTICE AS YET. OTHER ISSUES WITH THIS CAR ARE ANOTHER RATTLING NOISE THAT THEY CAN'T FIX. A WEATHER STRIP ON THE DRIVER'S WINDOW THAT HAD TO BE REPLACED 7 TIMES (SO FAR) BECAUSE IT KEEPS COMING LOOSE. EXCESSIVE VIBRATION WHEN ON THE HIGHWAY AT SPEEDS OF 70 MPH. WIND NOISE COMING FROM EVERY DIRECTION, CAN'T HARDLY HEAR THE RADIO. RADIO QUALITY IS SO BAD I CAN'T USE IT. HAVE TO PLAY CDS INSTEAD. AND CHRYSLER WON'T DO A THING TO REMEDIATE THE PROBLEMS.

NHTSA complaint #10078271 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2003 JEEP LIBERTY 4 WHEEL DRIVE. AIR CONDITIONER SMELLS INSIDE OF VEHICLE OF MILDEW. HAD VEHICLE SERVICED 4 PREVIOUS OCCASIONS BY DEALER CENTRAL VALLEY. 5TH TIME HAD SERVICED DEALER TO REPLACE AIR CONDITION UNIT. ODOR WAS NOTICED A FEW MONTHS AFTER PURCHASE.

NHTSA complaint #10052943 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

ON 5-6-03 I PURCHASED A 2003 JEEP LIBERTY. ON 5-29-03 I TOOK THE VEHICLE TO THE SHOP FOR THE FIRST TIME(995 MILES) FOR A POSSIBLE MISSING IN THE ENGINE. TECH FOUND THE A/C OVERFULL BUT NO MISS IN THE ENGINE. THE A/C WAS DISCHARGED AND RECHARGED TO THE PROPER LEVEL. THIS DID NOT CORRECT THE PROBLEM. EVERY 8 TO 10 SECONDS THE ENGINE SURGES( WHAT FEELS LIKE A MISS) AND MORE FREQUENT WITH HIGHER RPMS. THE SECOND SHOP VISIT WAS AT 1,420 MILES WITH SAME PROBLEM. NO FIX! THE THIRD SHOP VISIT WAS AT 1,941 MILES WITH SAME PROBLEM. NO FIX! THE FOURTH SHOP VISIT WAS AT 2,089 MILES WITH SAME PROBLEM. NO FIX! THE FIFTH SHOP VISIT WAS AT 2273 MILES WITH SAME PROBLEM. NO FIX! ON THE FIFTH VISIT A CHRYS. SERVICE REP.(JIM DUPREE) KEPT VEHICLE FOR TWO DAYS. FOUND THE PRESSURE IN THE A/C IS GOING FROM 140PSI TO 180PSI IN LESS THAN A SECOND WHICH IS WHAT CAUSES THE JERK(MISS) IN THE ENGINE. CAUSE: A SENSOR THAT CONTROLS THE A/C COMPRESSOR. THIS COULD POSSIBLY BE CAUSING THE VERY LOW GAS MILEAGE(17MPH ON THE HIGHWAY). AS OF 9-12-03 I HAVE NOT BEEN INFORMED OF A FIX. I WAS ADVISED BY THE CHRYS. CUST. SERVICE PHONE LINE THE MATTER HAD BEEN TURNED OVER TO THE DIST. MANAGER MATT WITTERS AND HE HAS MADE HIS OFFER OF A TRADE TO A DIFFERENT TYPE VEHICLE. I HAVE NEVER SPOKE TO HIM IN PERSON OR BY PHONE. IN THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO FIND OUT WHAT CHRYS. IS DOING TO FIND A FIX BUT I HAVE BEEN UNSUCCESSFUL. NUMEROUS ATTEMPTS TO CONTACT MR. WITTERS HAS FAILED. I WAS ALSO INFORM MR. WITTERS HAS TRIED TO CONTACT ME BUT IT HAS ALWAYS BEEN AT TIMES HE WAS TOLD NOT TO CALL. I DO NOT WANT TO TRADE FOR ANOTHER CHRYS. PRODUCT THAT I DID NOT WANT TO BEGAN WITH OR I WOULD HAVE PURCHASED ANOTHER TYPE. I WANT THEM TO REPAIR THE ONE I HAVE, GIVE ME ANOTHER LIBERTY(WITHOUT PROBLEM), OR GIVE ME MY MONEY BACK. THAT IS NOT ASKING TOO MUCH. I HAVE BEEN UNSUCCESSFUL IN GETTING ANY RESPONSE OVER THE PAST MONTH.

NHTSA complaint #10038808 — an unverified report by a vehicle owner.