1,356 of the
11,711 complaints filed about the Jeep Liberty
are about the airbag system —
12% of everything owners reported.
The worst model year for it is 2002.
My vehicle was driven to an authorized dealership, Young Chrysler Dodge Jeep Ram Riverdale, with zero pre-existing electrical faults for a federally mandated safety recall (ORC module). During the service, the dealership's service department sent a written text message explicitly stating: 'During programming, the module fried the harness for the module... but is covered under the recall.'The dealership's service advisor informed me the replacement harness is discontinued and there are no used ones to use, and is now refusing to complete the safety recall remedy, retroactively claiming 'prior corrosion' over the phone, and dodging all communication. Said I can pick it up and drive it just fine without airbags that they are not responsible for fixing. I requested a manager three times, and not one has called me back yet. The vehicle's primary airbag safety restraint system has been completely disabled and fried by the manufacturer's authorized repair technician, and the manufacturer is refusing to provide a safe remedy, vehicle buyback, or temporary safe transportation."
NHTSA complaint #11758652 — an unverified report by a vehicle owner.
Airbag light has been coming on and stays on. When I start my vehicle the airbag in the dash on passenger side sounds like it’s trying to escape. Scary. I have a service appointment for April 2, 2026, Thursday. They can’t get me in sooner. I understand the recall doesn’t apply. I’m stating that it SHOULD! Please expand your recall to more Jeep models. I want this on record as I am deeply concerned about my safety.
NHTSA complaint #11728193 — an unverified report by a vehicle owner.
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
NHTSA complaint #11703957 — an unverified report by a vehicle owner.
The contact's husband owned a 2008 Jeep Liberty. The contact stated that while driving at various speeds, the air bag and traction control warning lights would flash on the instrument panel. The contact stated that while driving at 40 MPH, the vehicle hydroplaned while crossing a puddle of water and landed in a ditch. The side curtain air bags deployed; however, the driver and passenger air bags did not deploy. The contact stated that an abnormal odor was emitted from the vehicle. The contact sustained bruising on the left arm but did not seek medical attention. A police report was not filed. Due to the failure, the vehicle was initially towed to the contact's home and was later towed to an independent tow yard. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was destroyed. The failure mileage was unknown.
NHTSA complaint #11675909 — an unverified report by a vehicle owner.
A couple years ago I had the airbag light come on when you come to find out there was a recall on my jeep. I had it took to the dealership, they supposedly fixed it now my airbag light is back on.
NHTSA complaint #11655267 — an unverified report by a vehicle owner.
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
NHTSA complaint #11639908 — an unverified report by a vehicle owner.
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
NHTSA complaint #11614489 — an unverified report by a vehicle owner.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The contact stated that while parked in a structure, the air bags inadvertently deployed. The vehicle was not occupied at the time. No injuries were reported. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
NHTSA complaint #11585794 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
NHTSA complaint #11581681 — an unverified report by a vehicle owner.
The contact owns a 2010 Jeep Liberty. The contact stated that the air bag warning light had been illuminated intermittently. The vehicle was taken to an independent mechanic where it was determined that the air bags might fail to deploy in the event of a crash. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 220,000.
NHTSA complaint #11572906 — an unverified report by a vehicle owner.
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11563731 — an unverified report by a vehicle owner.
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
NHTSA complaint #11552611 — an unverified report by a vehicle owner.
9/18/2023 I had an incident I thought something got behind brake pedal and kept me from pushing the brakes. When I drove it home. Going down the interstate I hit the gas get to speed limit. 3 times the vehicle kept speeding up hitting 80 and still wanting to climb.when I hit breaks hit was hard to press worse then hitting non power breaks and then I forced on the brakes and the vehicle started shaking. And took lot of effort to slow down. This vehicle doesn't have cruise control. Have had cliche with lights radio tac speed air while driving. Non of the air bags went off I checked recall was January to March this jeep was manufactured 12 2
NHTSA complaint #11546091 — an unverified report by a vehicle owner.
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 30–35 MPH, the driver's and passenger's side air bags inadvertently deployed but then immediately deflated. No warning light was illuminated. There was no impact to the vehicle that could have caused the air bags to deploy. The air bags deployment caused damage to the dashboard. There was dust coming from the air bags which got into the contact and his passenger's eyes; however, no medical attention was received. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance due to the age of the vehicle. The failure mileage was approximately 71,000.
NHTSA complaint #11533322 — an unverified report by a vehicle owner.
The contact owned a 2003 Jeep Liberty. The contact stated that his mother-in-law was exiting the highway when she struck a curb causing the front passenger side tire to blow out. The contact lost control, the vehicle was spinning, struck two utility poles where the vehicle came to a stop. The driver was declared deceased on the scene. The front passenger sustained minor injuries and was transported to the hospital for medical attention. The air bags did not deploy. A police report was filed. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11506193 — an unverified report by a vehicle owner.