895 of the 11,711 complaints filed about the Jeep Liberty are about the body and structure — 8% of everything owners reported. The worst model year for it is 2005.
895
Complaints
8%
Share of all complaints
27
Crashes
6
Fires
STRUCTURE:BODY
Upon inspection, significant underbody rust
NHTSA complaint #11707275 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2006 Jeep Liberty. The contact stated that while driving approximately 20-25 MPH, the front control arm fractured. The front wheel seized, and the vehicle drove into a driveway. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was contacted and suggested an appointment, and that the rear control arm was not covered under warranty. The contact was informed about NHTSA Campaign Number: 13V252000 (Fuel System, Gasoline, Structure) and NHTSA Campaign Number: 18V278000 (Suspension). The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 180,000.
NHTSA complaint #11699001 — an unverified report by a vehicle owner.
STRUCTURE:BODY
snapped rear control arm. I own this vehicle in a salt state. no issues prior, it literally rusted and snapped with myself and my 5 year old in the car, causing me to lose control and almost crash.
NHTSA complaint #11661305 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Recently driving down the road heard a very loud noice thought i had a tire blowout. It was both Rear lower control arms broken Completely into( very rusty ).It also broke my exhaust and banged up the driveshaft. This is very expensive to repair and could have very well been Deadly. Would like for someone to contact me asap ty
NHTSA complaint #11587061 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 13V252000 (Fuel System, Gasoline, Structure) and 18V278000 (Suspension) however, the parts to do the recall repairs were not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the abnormal sound was due to a lower control arm failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. Parts distribution disconnect.
NHTSA complaint #11574040 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control arms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.
NHTSA complaint #11561924 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.
NHTSA complaint #11560767 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
NHTSA complaint #11545411 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that all 4 windows had detached from the track. The vehicle was taken to the dealer, who informed the contact that the failure was a common failure. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 4,707.
NHTSA complaint #11523168 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I have a 2005 Jeep liberty renegade, there was recall issued (N46 Trailer Hitch recall) I contacted Chrysler Customer Care. they sent me this, [XXX] Hello [XXX] Thank you for contacting Jeep Customer Care. We have received your email stating you are about to purchase this 2005 Jeep Liberty and understand your concern with a recall that has not been completed. We are happy to look into this for you. After review of the vehicle information we have found that the N46 Trailer Hitch recall has not been completed. Jeep attempts to perform recall repairs regardless of the vehicle age or the recall issue date. Any authorized dealership will be happy to repair the vehicle within the terms of the recall at no charge to you. Please contact us at [XXX] if you require additional assistance. Best wishes, [XXX] Jeep Customer Care I contacted Pine Belt of Lakewood NJ and got this response [XXX] Wed, Jan 19 at 1:13 PM We can not work on this vehicle at this time because we are not taking new customers . [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11448457 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I'm the original owner of a 2009 Jeep Liberty with a Skyslider roof that I barely used. I was driving when the Sky Slider roof suddenly blew open and back, snapping the cables and launching pieces of parts like missiles. It was a terrifying experience for me and my young children. I have dealt with the very loud wind noise for the past 12 years after having it evaluated several times by dealerships and being told there was nothing that could be done about it. It can be even more overwhelming for children with Autism and/or sensory issues. Fortunately, I was able to avoid an on-road accident, but still was hit with those projectile pieces and now have the added financial component of having to pay for repairs on a vehicle that the dealership has said most of the replacement parts have been discontinued on. The internet is full of complaints regarding these Sky Slider roof life-threatening issues. Something needs to be done to protect consumers from the physical and financial harm of these vehicles.
NHTSA complaint #11445501 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Hello, my name is Jamie Woodley. I'm filing this complaint on my 2006 Jeep Liberty Sport. Currently, there's a recall for the Suspension Rear lower control arms. I've read the previous recalls on it, which I saw this vehicle has been reprogrammed before. I've only had the vehicle for a few months and I've had an oil leak, bad thermostat, and the transmission is busted. I can't reverse or drive over 10 mph. I heard the transmission may be in Fail Safe mode. I had Midas do a full inspection, but they failed to acknowledge the lower control arms by suggesting brakes. I knew it wasn't the brakes. The technician drove the vehicle after the brakes were done, but I still heard/felt a problem with the Suspension. There is a recall for that from 2018. I purchased the vehicle last year in March 2020. Also, the rear lift gate was dented when I bought it like the vehicle may have been in an accident. This was a vehicle I purchased for my 2 kids and I. This vehicle has been giving me problems since I bought it. The back driver's side window won't go all the way up. I have to keep a stick in between just to keep the window from falling all the way in the door. Definitely not a safe vehicle. My Engine stalled out on the free way while I was on my way to pick up my kids. After my oil change, no oil light came on. I am seeking help with any buy back programs or a valued trade in appraisal. I have a quote from Conrad's on how much it's going to cost to fix it and the price is over $3,000. I have extended warranty, but am unsure if it will cover any service requests. That is pretty outrageous that it's going to cost that much to fix it. I've been at Take 5 to keep up on the maintenance and was told I had an oil leak somewhere. On top of the brakes, I've spent money on 4 new tires, 6 ignition coils, an O2 Sensor, and I bought a New PCM/ECU computer I have yet to have installed. Feel free to contact me at the information I've provided. I'd be truly grateful for any assistance. Thanks!
NHTSA complaint #11442526 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Underbody of car is so corroded that the vehicle could lose control.
NHTSA complaint #11436107 — an unverified report by a vehicle owner.
STRUCTURE:BODY
On 7/10 I'm driving down the road towards the freeway. I hear a very loud pop that startles me. I pull over & discover lower ball joint has separated causing the lower control arm to slip out of socket into the wheel & than separate from wheel. I mean its still attached to the vehicle but vehicle is completely disabled. It caused significant damage to the right front wheel and somewhat minor damage to the right front fender. Theres literally metal shaving all over the road from it carving the metal out of my wheel. Get home and my boyfriend tells me that he's discovered 3 safety recalls. So we call FCA (Fiat Chrysler Automobiles) they said they would have it towed to the dealership no problem but they needed a $103 for the tow that they would reimburse later. They told us to pick any dealership. So FCA has it towed from my driveway on 7/13 at 8:45pm to Lithia Chrysler Dodge Jeep Ram of Portland Dealership. Safety recall F23 was replaced by the dealership but the manufacturer (FCA) has not fixed the damage and is denying responsibility. FCA calls on 9/16 to finally tell us that a certified inspector has determined the damage to the wheel and fender is not from the recall. Which is a lie and I can take it to a mechanic and have that verified. They also go on to state they are not going to reimburse the $103 for the tow. So we go to the dealership to pick up the car the next day. I speak with Will in the service department and ask to see a copy of the inspection that the FCA is talking about. Will tells me that FCA never sent an inspector out and there is no inspection report stating that the damage is not from the recall. I have lots of photos of everything. Please contact me
NHTSA complaint #11435190 — an unverified report by a vehicle owner.
STRUCTURE:BODY
FRONT LOWER BALL JOINT ON RIGHT SIDE HAS FELL OUT TWICE, 8 MONTHS APART. BOTH TIMES THE VEHICLE WAS IN MOTION, GOING LESS THE 20 MPH. ROAD CONDITIONS WERE DRY, AND ON ON REGULAR PAVED ROAD. I WAS DRIVING STRAIGHT ON THE ROAD BOTH TIMES. THE FIRST TIME IT BROKE, IT CAUSE MY WHEEL TO BREAK AND FLATTER MY TIRE, SECOND TIME IT DAMAGED MY WHEEL BUT DIDN'T NOT BUST THROUGH IT. MOTOR MOUNTS HAVE BROKE 2 TIMES AS WEEK 1 WEEK AFTER REPAIRED IT BROKE THE 2ND TIME. TRANSMISSION MOUNT HAS ALSO BROKE.
NHTSA complaint #11406562 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES PER HOUR WHEN THE SKY SLIDER ROOF ALMOST CAME OFF. IT STARTED FLAPPING VERY BAD. I HAD IT FIXED AND IT IS BROKEN AGAIN.
NHTSA complaint #11397751 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.
NHTSA complaint #11377617 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ABOUT A MONTH AGO I WAS COMING UP THE MOUNTAIN AND IT WAS HARD TO STERE AND IT MADE ME HIT A GARD RAIL ON THE OTHER SIDE OF THE ROAD AND THEN ABOUT A WEEK AGO I WAS GOING TO TOWN AND I STOPPED AT THE STORE TO GET GAS AND TURN IT OFF AND IT WOULD NOT START BACK SO I DON'T NO WHAT IS WRONG
NHTSA complaint #11372943 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I HAD JUST GOTTEN OFF THE HIGHWAY AND TOOK THE WRONG TURN SO IN THE MIDDLE OF THE STREET I TRIED TO WHIP A UTURN AND WHEN I TURNED MY WHEEL TO THE LEFT I HEARD A LOUD CRACK AND MY VEHICLE WAS UNLEVEL SO I ASKED MY PASSENGER TO SEE IF WE HAD BLOWN A TIRE AND HE SAID IT LOOKED FINE BUT I GOT OUT AND LOOKED AND SAW THAT THE WHOLE ENTIRE WHEEL ASSEMBLY FELL OFF. I HAD BRAKE FLUID DRAINING IN THE STREET AND THERE WAS THE PIECE (CONTROL ARM) THAT WAS SNAPPED IN HALF LEAVING MY CAR STUCK AND BROKEN .
NHTSA complaint #11361002 — an unverified report by a vehicle owner.
STRUCTURE:BODY
HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !
NHTSA complaint #11352912 — an unverified report by a vehicle owner.