2,062 of the
11,711 complaints filed about the Jeep Liberty
are about the suspension —
18% of everything owners reported.
The worst model year for it is 2002.
ball joint recall was issues and done on paper in August 2006 on the Jeep liberty. Both ball joint have failed on this vehicle at different times this year while driving the vehicle and Jeep has declined to take any responsibility in any way. This is a major safety concern as any kind of speed while this occurs would be catastrophic. I suspect that Jeep submitted that the recall was fixed when in fact it was not and documents were falsified.
NHTSA complaint #11751878 — an unverified report by a vehicle owner.
The lower ball joint on passenger side failed. Didn't notice any symptoms prior to it breaking. I understand that it was apparently under recall. It was repaired around the recall date but it failed again and is considered recurring failure.
NHTSA complaint #11748340 — an unverified report by a vehicle owner.
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the steering wheel was loose, with a clunking sound coming from the steering wheel. The vehicle was taken for inspection and failed the inspection. The vehicle was diagnosed by a certified mechanic, and the contact was informed that the driver's side ball joint was detaching and needed to be replaced. The vehicle was taken to another certified mechanic to be repaired. Two years later, the steering was loose again. The vehicle was taken for inspection, and it failed the inspection again. The vehicle was not repaired. The contact researched and found information about NHTSA Campaign Number: 06V288000 (Suspension); and associated the failure with the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the issue. The failure mileage was 87,803.
NHTSA complaint #11730737 — an unverified report by a vehicle owner.
The contact owns a 2003 Jeep Liberty. The contact stated that while turning the steering wheel to the left or the right, the steering wheel was difficult to turn due to a loss of power steering assist. There was a grinding sound while turning the steering wheel. The sound was loud enough to hear outside of the vehicle. There was an unknown orange warning light displayed briefly. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact found information online related to NHTSA Campaign Number: 09V119000 (Suspension); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11723481 — an unverified report by a vehicle owner.
Suspension rotting out for jeeps were recalled up until 2007. My 2008 jeep has the same issue with rotted suspension bars. Originally recalls were for 2005 they added up to 2007. Mine is a 2008. We need to add another year suspension bar is rusted in half. 158 thousand miles. the rest of underbody is solid. .
NHTSA complaint #11722184 — an unverified report by a vehicle owner.
Vehicle: 2006 Jeep Liberty VIN: [XXX] Summary: The front lower ball joint on my 2006 Jeep Liberty failed while the vehicle was in normal use. This failure matches the defect described in NHTSA Recall 06V288000 (Chrysler F23), which involves corrosion and separation of the front lower ball joints. My VIN does not currently show this recall as open, but the failure occurred exactly as described in the recall documentation. Details: In November 2025, the front end of the vehicle collapsed due to a lower ball joint separation. The joint failed without warning, causing loss of steering control. The vehicle had to be towed home by AAA. The failure is consistent with the recall condition involving water intrusion, corrosion, and separation of the lower ball joint from the steering knuckle. The vehicle still has other open recalls (fuel tank and rear lower control arms), but the front lower ball joint recall does not appear as open in the NHTSA VIN lookup. I believe the recall may have been incorrectly marked as completed in the past, or the original repair was not performed or not performed correctly. The defect has clearly recurred. Safety Concern: This is a serious safety hazard. The ball joint separation caused sudden loss of steering and could have resulted in a crash. The defect is identical to the condition described in Recall 06V288000. Requested Action: I am requesting that NHTSA review this case and require Chrysler/Stellantis to perform the recall repair for the front lower ball joints, as the defect has reoccurred and the recall never expires. I also request verification of whether the recall was ever properly completed on this VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11713720 — an unverified report by a vehicle owner.
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
NHTSA complaint #11703957 — an unverified report by a vehicle owner.
The contact owns a 2006 Jeep Liberty. The contact stated that while driving approximately 20-25 MPH, the front control arm fractured. The front wheel seized, and the vehicle drove into a driveway. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was contacted and suggested an appointment, and that the rear control arm was not covered under warranty. The contact was informed about NHTSA Campaign Number: 13V252000 (Fuel System, Gasoline, Structure) and NHTSA Campaign Number: 18V278000 (Suspension). The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 180,000.
NHTSA complaint #11699001 — an unverified report by a vehicle owner.
Both lower rear control arms rusted out, broke off entirely while driving. Under 100k miles. This issue was recalled on the same make and model up until 2007 but they clearly haven't fixed the issue.
NHTSA complaint #11694361 — an unverified report by a vehicle owner.
The contact owns a 2005 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the vehicle, and the vehicle was shaking erratically. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transfer case and transmission failure. The contact was informed that the transfer case and the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact researched NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was made aware of the failure and a case was filed. The contact was advised to submit the repair documents regarding the failure. In addition, the contact was informed that the replacement of the transfer case and the transmission replacement were not covered under the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 200,000.
NHTSA complaint #11690719 — an unverified report by a vehicle owner.
The contact owns a 2006 Jeep Liberty. The contact stated that while reversing, the contact noticed an abnormal sound before the vehicle stopped. The contact stated that upon inspecting the vehicle, the front of the vehicle had lowered unintendedly. The contact noticed that the front lower ball joint had detached and separated from the spindle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 214,564.
NHTSA complaint #11681633 — an unverified report by a vehicle owner.
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed
NHTSA complaint #11672251 — an unverified report by a vehicle owner.
I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side ball joint once and the ball joints look bad again.
NHTSA complaint #11667307 — an unverified report by a vehicle owner.
Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11660275 — an unverified report by a vehicle owner.
I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.
NHTSA complaint #11653500 — an unverified report by a vehicle owner.
The contact owns a 2007 Jeep Liberty. The contact stated while driving approximately 40-50 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,270.
NHTSA complaint #11653422 — an unverified report by a vehicle owner.
The contact owns a 2006 Jeep Liberty. The contact stated while driving on the highway at 55 MPH, there was an abnormal popping sound coming from the front passenger’s side, and the vehicle started to skid. There was no warning light illuminated. The contact pulled over onto the side of the road to park and inspect the vehicle and became aware that the front passenger’s side lower ball joint was fractured. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the lower ball joint was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 213,000.
NHTSA complaint #11644146 — an unverified report by a vehicle owner.