28 of the
3,491 complaints filed about the Jeep Renegade
are about the suspension —
1% of everything owners reported.
The worst model year for it is 2015.
I purchased a used 2016 Jeep Renegade from a dealership located in Chicago, Illinois, on October 12, 2025. The seller assured me that the vehicle title was available and promised to mail it to me the day after the purchase, since I live in Nebraska and could not return in person to pick it up. It has now been more than three weeks, and the dealership has not delivered the title, now claiming that the auction has not yet provided it. The vehicle is currently in my possession, but I am unable to register or legally use it due to the missing title. The dealership only provided a “bill of sale” as proof of purchase. In addition, the seller offered a 30-day warranty for a transmission issue, which began showing problems again before the warranty expired. However, the dealership refuses to issue any refund, stating that it “does not make returns.” I believe this situation poses a risk to consumer safety, as the vehicle was sold without a valid title and with a significant mechanical issue that could affect its operation. I request that the dealership be investigated for possible violations of vehicle sales laws and consumer fraud.
NHTSA complaint #11698798 — an unverified report by a vehicle owner.
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
NHTSA complaint #11673675 — an unverified report by a vehicle owner.
AC wasn’t working properly, replaced parts not working. Fan stopped working and removed fuse box and it worked bad wiring harness affecting all electrical, fire hazard, dealership would rather keep it than me driving because of fire or meltdown situation. Says part to repair has been discontinued. Why? Engine hesitation, transmission when driving with jerk and almost causing vehicle to stop
NHTSA complaint #11614402 — an unverified report by a vehicle owner.
Engine stall. The first time it happened I was going about 35 mph down the street and the car quit accelerating. Engine still running all the lights on did not notice any warning lights. Coasted into a parking lot. Turned off car and restarted and drove 1/2 block home. Read online to start car in auxiliary mode three or five times. Did that and did not have a problem. About 3 or so weeks later, it happened on the highway and almost caused a wreck. Very scary! I got to the side of the road 3 times. Restarted and barely would start driving and it would happen again. Had car towed to dealership and started claim with Jeep. They can not duplicate the problem and find no codes. Other issues: passenger car entry warning, head module? Or display will call people randomly, change radio stations and the reverse camera will come on while I'm driving, needs new struts ( only drive highway and in town ), uneven tire wear, auto windshield wipers does not work. Slow to shift out of first gear and jolts car when it shifts. Been at dealership for 3 weeks +
NHTSA complaint #11609865 — an unverified report by a vehicle owner.
This car is a lemon and the entire car should be a recall. Shortly after having it I had to replace the tires , brakes , suspension. Then just a couple months ago I had a sediment in the coolant that is very rare and the only time the mechanic experienced that was on recall cars where (not sure if I am saying this correctly) dust is left when they cast the engine in production. And it takes years for it to build up and destroy your car. Now it’s at jeep in Dade city Fl and they said the engine is bad … after spending $950 on the sediment issue. Another $980 a couple weeks ago for battery , spark plugs , computer software update etc. now they want another $700 just to open my engine up and see what’s wrong. I am done. So as of now I have no car. Jeep only offered me $2k to buy it from me. And I still owe $12k. And I put about $3k into it in the last 5 months. This should be illegal to sell a lemon like this and leave a consumer like me more than $12k out. And from my research. Many others have the same complaint. Something legally should be done about this.
NHTSA complaint #11541902 — an unverified report by a vehicle owner.
While accelerating at a certain speed and letting go of the pedal the vehicle stalls causing a loud cluck sound depending of the speed of the acceleration. I am not sure if this issue will cause the vehicle to break down or cause other problems in the near future. In the beginning of November 2022, the drivers side has been making clunking noises when ever I reverse and while slowly taking from. It is Nov 25, and I have been told is the struts that have signs of defective because of the tires wearing down from the inner side. Also, I was told by a different mechanic the motor mount may be loose, and now the wheel bearing. I've replaced the wheel bearing on the driver's side and the noise has not completely left but the replacement helped. I am hoping the struts make the difference along with swapping to street tires.
NHTSA complaint #11494933 — an unverified report by a vehicle owner.
The contact owns a 2016 Jeep Renegade. The contact stated that while driving approximately 30 MPH, the steering wheel suddenly began to shake and vibrate, and moments later the front driver’s side suspension system failed to render the vehicle undrivable. The vehicle was towed to the local independent mechanic who diagnosed that the front rack and pinion rod had dislodged. The vehicle was repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The approximate failure mileage was 122,000.
NHTSA complaint #11460783 — an unverified report by a vehicle owner.
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
NHTSA complaint #11433335 — an unverified report by a vehicle owner.
there were no warnings on the vehicle to indicate a problem occurring. coming from a complete stop there is a delay in accelerating to speed - feels like a stall and the pedal is not receiving any gas... but the tank is full. dealership never found any issues nor were able to reproduce the same problem. this problem happens multiple times a year. this is dangerous for driving as i'm unable to get to full speed in traffic.
NHTSA complaint #11432716 — an unverified report by a vehicle owner.
ENGINE LIGHT HAS BEEN ON LIGHTING ON AND OFF. I WENT TO MECHANIC AND IT'S THE COOLANT THERMOSTAT. WHICH MIGHT BE AFFECTING MY INTAKE AIR TEMPERATURE. IN COLD WEATHER ENGINE LIGHT GOES OFF AND IN HOT WEATHER IT TURNS ON. THIS CAUSES MY JEEP TO STRUGGLE WHEN I WANT TO SPEND UP ON HIGHWAY. THE OTHER ANNOYING PROBLEM IS THAT WHEN I'M IN IDLE AT A STOP LIGHT THE JEEP SHAKES SO MUCH THAT I FEEL IT ALL OVER CAR. IT ALSO HAS A VERY LOUD NOISE TO IT. MY OTHER PROBLEM IS WHEN SOMEONE IS SITTING ON THE PASSENGER SIDE MY VOLUME TO MY RADIO GOES DOWN. NEVER FAILS. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL SOMETHING COMPLETELY DIFFERENT. I HAD MY JEEP DIAGNOSED 3 TIMES AND IT COMES OUT THAT IT'S THE THERMOSTAT. DEALERSHIP WAS TELLING IT WAS THE FUEL INJECTOR WHICH HAS NOTHING TO DO WITH COOLANT ISSUES. I ALSO HEAR MY TRANSMISSION CLICK HARD WHEN CHANGING GEARS FROM DRIVE TO REVERSE. IT IS AN AUTOMATIC TRANSMISSION.
NHTSA complaint #11407405 — an unverified report by a vehicle owner.
MY FRONT RIGHT WHEEL COMPLETELY SNAPPED & MY TIRE WAS PERPENDICULAR TO ITS NORMAL STATE. THEY HAD TO REPLACE A HOST OF PARTS INCLUDING THE FR AXLE, STRUT, STRUT MOUNT, MOST OF THE SUSPENSION. ROUGHLY 6MO AFTER THE REPAIRS MY JEEP STARTED HAVING A TROUBLING SOUND & FEELING WHILE DRIVING. UPON GOING OVER ANY KIND OF BUMP TURN REGARDLESS OF BREAKING SPEED, I COULD FEEL & HEAR A PART KNOCKING AROUND LIKE A JOINT WAS HITTING THE WALLS OF ITS BRACKET & IT AFFECTED EVERYTHING ABOUT HOW THE CAR HANDLED ANY CHANGE IN DRIVING CONDITIONS. I WENT TO THE TIRES PLUS I HAVE BEEN USING FOR A DECADE TO DIAGNOSE & THEY RECOMMENDED I GET THE STRUT MOUNT REPLACED BUT CAUTIONED THAT THEIR DIAGNOSIS WAS A GUESS AS THEY WOULD HAVE TO TAKE APART THE SUSPENSION TO SEE IF THE MOUNT WAS INDEED THE CULPRIT. I RECOGNIZED THAT THAT PART WAS REPLACED AFTER THE INCIDENT & IMMEDIATELY SAID WAIT, LET ME CHECK W/MY INSURANCE. I RETURNED TO THE FACILITY THAT DID THE REPAIRS & WAS TOLD THAT MY STRUT WAS 'BRAND NEW' & 'PERFECTLY FINE' BUT THAT MY SHOCKS NEEDED TO BE REPLACED. I SOUGHT A 3RD OPINION - WHO DEDUCED THAT THE PROBLEM WAS NEITHER PARTS BUT WAS ACTUALLY THAT MY ALL OF MY SUB MOUNT BOLTS WERE LOOSE & IT WAS CAUSING MY ENTIRE ENGINE TO MOVE AROUND... I WAS LIKE OK, AND WENT HOME, HOWEVER THE ISSUE SLOWLY RETURNED OVER THE COURSE OF 6-8 WEEKS & THEN 1 MO AFTER THE ANNIVERSARY OF THE ORIGINAL REPAIRS I HEARD A LOUD POP/CRACK. MY FRONT RIGHT STRUT COMPLETELY SNAPPED! I CANNOT SHAKE THE FEELING THAT ITS MORE. ALMOST 6 MO SINCE FINAL REPAIRS (NOV-DEC2020) I AM HEARING & FEELING WOBBLING/BANGING IN THE FR & THE SAME HANDLING ISSUES ON BUMPS AND TURNS. **EVENTS ABOVE SUMMARIZED FULL ACCOUNT OF COMPLAINT ATTACHED WITH IMAGES/DOCS**
NHTSA complaint #11405892 — an unverified report by a vehicle owner.
BOUGHT NEW 2017 JEEP RENEGADE, HAVE VEHICLE TO TWO DEALERS SO FAR GOING TO THIRD NEXT WEEK. HAVE HAD TO REPLACE TIRES THREE TIMES SO FAR IN 30,000 MILES. STEERING POPS AND PULLS WHEN TURNING, DO NOT FILL SAFE DRIVING IT. DEALERS KEEP SAYING IT IS FIXED BUT IS NOT, THINK THEY ARE STUMBLING UNTIL WARRANTY IS GONE, BEEN GOING ON SENCE AROUND 12,000 MILES. IN MOTION AND TURNING. CUNKING OFF THE TIRE ON FRONT DRIVER SIDE.
NHTSA complaint #11373089 — an unverified report by a vehicle owner.
THE JEEPS TIYROD BROKE WHILE DRIVING DOWN HWY COULD NOT STEER THE VEHICLE THIS RESULTING THE JEEP VEERED OFF THE ROAD AN SLAMMING INTO A TELEPHONE POLE WE HAD TAKEN THE VEHICLE TO B SERVICED MONTHS BEFORE AN THE DEALERSHIP STATED THAT THEY WOULD NOT LOOK AT OR EVEN. HELP US THEY SENT US AWAY LEAVING US CONCERNED ON HOW WE COULD GO ABOUT GETTING THE DEALERSHIP TO HELP AN NOT LONG AFTER THAT THE ACCIDENT HAPPENED
NHTSA complaint #11363654 — an unverified report by a vehicle owner.
THERE IS A TERRIBLE UNDER CARRIAGE NOISE AS IF ONE OF THE WELDS DIDN'T HOLD. I TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE PAN UNDER THE CAR WAS MAKING NOISE AND I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. IT WAS NOT DAMAGED BY ANYTHING, IT JUST STARTED MAKING THIS NOISE.
NHTSA complaint #11342689 — an unverified report by a vehicle owner.
I AM CONTACTING YOU DUE TO DUE TO BAXTER SERVICE REP PAUL AT BAXTER CHRYSLER DODGE JEEP RAM DEALER REFUSAL TO REPAIR RECALLS FOR MY JEEP RENEGADE. THE RECALLS THAT GENERATE FROM MY INSURANCE COMPANY ALLSTATE ARE INDEED RECALLS MY VEHICLE NEEDS BASED ON PERFORMANCE ISSUES. HE INFORMED ME THAT THEY'RE NOT RECALLS, AND WHEN I SAID ALLSTATE MADE THEM UP, HE SAID 'YEAH'! THE INFORMATION FOR THE 4 RECALLS ARE FROM DATA.GOV. THE SERVICE DEPARTMENT AT BAXTER SAYS THEY ARE ONLY GOING TO REPAIR THE RECALL (FOR ENGINE COOLING FAN) THAT CHRYSLER WEBSITE SHOWS! PLEASE ADVISE &/OR ASSIST TO RESOLVE THIS ISSUE! I HAVE REPORTED TO THE ASSISTANT SERVICE MGR JUSTIN SUNQUIST AND BBB AS WELL. THANKS
NHTSA complaint #11287719 — an unverified report by a vehicle owner.
PULLS TO PASSENGER SIDE THE WHEELS WERE COCKEYED THE DEALER REFUSES TO FIX IT CORRECTLY THE DEALER LEFT TWO BRAND NEW ONES ON THE FRONT AND ALMOST WORE OFF TIRES ON THE BACK AND THEY HAD TO PUT BRAND NEW BRAKES AND ROTORS ON THE CAR BECAUSE IT STARTED MAKING REALLY REALLY BAD SOUNDS THEY DON'T WANT TO FIX IT AND I THINK THEY KIRK AND SAFETY RECALLS ON THIS CAR I THINK THEY DID SAID THEY FIX THEM SO THEY CAN GET IT OFF THE CARFAX TO SELL THE CAR JUST KEEP IN MIND THIS CAR ONLY HAS 24,464 ON IT AND I'M A SINGLE DAD I FILLED IT I'M GETTING SCREWED AROUND BUY A MULTI BILLION DOLLAR COMPANY FRANK FLETCHER FORD JOPLIN MISSOURI
NHTSA complaint #11281487 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING BETWEEN 60 AND 65, THE CONTACT NOTICED THE VEHICLE WAS PULLING TO THE LEFT. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND FOUND NO FAILURES. THE VEHICLE WAS TOWED TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755, (732) 481-2586) WHERE IT WAS DETERMINED THAT THE DAMAGE WAS CAUSED BY THE VEHICLE STRIKING SOMETHING. THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR DRIVER'S SIDE CONTROL ARM WAS BENT. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.
NHTSA complaint #11254053 — an unverified report by a vehicle owner.
APX 2 MONTHS AFTER PURCHASE CAR WOULD NOT START IN MY DRIVEWAY. DIFF CODES WOULD APPEAR AND IT LOCKED UP. TOWED TO DEALER AND BATTERY REPLACED. WHILE DRIVING AND COMING TO STOP ON LOCAL ROADS CAR WOULD FEEL LIKE REARENDED AND CHECK OIL LIGHT WOULD COME ON AND SERVICE ENGINE ICON AND CAR WOULD STALL. ON DIFF OCCASIONS WHEN TRYING TO START CAR IN MY DRIVEWAY IT WOULD EITHER NOT START OR BARELY TURN OVER AND HAVE NO ACCELARITION OR 3 MPH AND WOULD NOT GO IN REVERSE. CAR WOULD STALL ABOUT 4 BLOCKS FROM HOUSE WHEN I CAME TO STOP. TRANSMISSION REPLACED AND THE REAR END FEELING FIXED. CAR HAD OIL CHANGE APPT RECENTLY AND DAY OF APPT IT WOULD NOT START AND ENGINE LIGHT CAME ON. HALF HOUR LATER CAR STARTED AND I TOOK IT TO DEALER. SERVICE SAID PROBLEM FIXED. WEEK LATER SAME PROBLEM AGAIN. TOOK TO DEALER AND THEY SAID PROBLEM FIXED COME GET CAR. SERVICE CALLED ME AND SAID CAR WOULDNT START FOR THEM EVEN THO THEY FIXED IT. MY CAR HAS NOW BEEN IN SHOP 3 WEEKS WAITING ON PART. PART EDT IS NOW 9/11/19. I ALSO HAD MOTOR MOUNTS REPLACED AND NOW DEALER ALSO SAYS PROBLEM WITH MY SUSPENSION AND THAT HAS CAUSED MY YEAR OLD TIRES TO WEAR THIN. NO PHOTOS TO SUBMIT. DATES CAR AFFECTED APPROX.
NHTSA complaint #11253170 — an unverified report by a vehicle owner.
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
NHTSA complaint #11241164 — an unverified report by a vehicle owner.