The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.
NHTSA complaint #11606554 — an unverified report by a vehicle owner.
Dear National Highway Transportation Safety Administration, I am writing to express my extreme dissatisfaction and concern regarding the Goodyear Assurance Weather Ready tires, size 235/45R18, installed on my 2019 Kia Optima SX. These tires have proven to be defective, failing to meet the standards of safety and durability promised by Goodyear. I would like Goodyear to refund for the defective tires! Despite being well within the mileage limit of the 60,000-mile warranty, Goodyear has refused to stand by their product. Instead, they have absurdly attempted to shift the blame onto me, suggesting that frequent alignments are necessary at every oil change. This is not only an inconvenience but also an unjustifiable expense for a supposedly high-quality product.I have diligently maintained my vehicle and have documentation to support the fact that the tires are defective. However, Goodyear has shown a complete disregard for customer satisfaction and safety by failing to address this issue adequately. I urge the National Highway Transportation Safety Administration to investigate this matter promptly and take appropriate action against Goodyear for their negligence and failure to uphold their warranty obligations. Plus to have the tires taken off the market as they put myself and my families lives at risk. Consumers deserve better than to be burdened with faulty products and dismissive customer service.
NHTSA complaint #11574793 — an unverified report by a vehicle owner.
The contact's daughter owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that while her daughter was driving at an undisclosed speed, the TPMS warning light illuminated. Additionally, the vehicle stalled. The vehicle was towed to the dealer, who informed the contact's daughter that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.
NHTSA complaint #11520113 — an unverified report by a vehicle owner.
MY SON HAD A BLOW OUT OF HIS COOPER CS5 ULTRA TOURING TIRE. 2 WEEKS LATER HE FINDS A BUBBLE IN HIS OTHER COOPER CS5 TIRE. BOTH TIRES HAVE ONLY BEEN ON HIS CAR FOR ABOUT 6 WEEKS
NHTSA complaint #11378345 — an unverified report by a vehicle owner.
ON NOVEMBER 7 WHILE DRIVING ON A FREEWAY IN SC I HAD A CATOSTROPHIC FAILURE IN MY FRONT LEFT TIRE AT 55 MILES PER HOUR. FORTUNATELY I WAS ABLE TO EXIT SAFELY AND GET MY VEHICLE OFF THE ROAD. THE TIRE WAS FILLED TO MANUFACTURER PSI AND WAS DRIVEN ONLY 13,151 MILES. THE SIDEWALL WAS BLOWN OUT. I DID NOT HIT ANYTHING TO CAUSE THIS FAILURE THE TIRE IS A KUMHO 215 R17 94 V. MY VEHICLE IS A 2018 KIA OPTIMA S. I BELIEVE I SHOULD HAVE A FULL REPLACEMENT FOR THIS FAILURE.
NHTSA complaint #11373638 — an unverified report by a vehicle owner.
TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND, WHO WAS THE DRIVER AND OWNER OF A 2013 KIA OPTIMA EQUIPPED WITH PIRELLI P4 FOUR SEASONS PLUS TIRES, SIZE: 215/55/R17 (NA). WHILE DRIVING 75 MPH, THE REAR PASSENGER TIRE TREAD SEPARATED AND DAMAGED THE SIDE REAR QUARTER PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DETERMINATION OF THE FAILURE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE TIRE BACK TO SAM'S CLUB. THE CONTACT STATED THAT THE TIRE WAS TAKEN BACK TO SAM'S CLUB AND REPLACED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA complaint #11110508 — an unverified report by a vehicle owner.
TL* THE CONTACT LEASED A 2015 KIA OPTIMA EQUIPPED WITH HANKOOK OPTIMO H724 TIRES, SIZE: 225/45R/18 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF A BUBBLE IN THE SIDEWALL OF THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO FIVE STAR TIRES ON MERIDIAN ROAD IN YOUNGSTOWN, OHIO TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING ABNORMAL WITH THE TIRES AND THAT THERE WAS NO SIGN OF ROAD DAMAGE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 22,000 AND THE TIRE FAILURE MILEAGE WAS 22,310.
NHTSA complaint #10992442 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 KIA OPTIMA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H431, AND TIRE SIZE: 225/45/R18V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED BUBBLES ON THE SIDE WALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FRONT DRIVER'S TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS OF THE TIRE AND THE VEHICLE WAS 11,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10825834 — an unverified report by a vehicle owner.
WHINNING IN THE FRONT END, BRAKES ARE GRABBING AND AND THUMPING IN THE FRONT END WHEN YOU HIT A BUMP. BRAKES GRAB AND SOMETIMES GOES TO THE FLOOR. AND PULLS TO THE LEFT.
NHTSA complaint #10807337 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES FAILED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND BEGAN DRIVING ON THE SIDEWALK. THE FRONT PASSENGER SIDE TIRES EXPLODED AND DESTROYED THE RIM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,200. UPDATED 8/31/15*CN UPDATED 10/26/2017
NHTSA complaint #10726237 — an unverified report by a vehicle owner.
I STOPPED TO HAVE MY TIRE PRESSURE CHECKED AND THE MECHANICS WERE VERY CONCERNED WITH THE PASSENGER TIRE'S SIDEWALL SEPARATING FROM THE BODY OF THE TIRE. THEY HIGHLY SUGGESTED THEY REPLACE THE TIRE WITH THE DOUGHNUT SPARE EVEN THOUGH I WAS ONLYB10 MILES FROM HOME. AFTER INSPECTION OF THE OTHER TIRES THE BACK PASSENGER TIRE WAS ALSO BEGINNING TO SEPARATE. THESE TIRES ONLY HAVE 20,000 MILES.
NHTSA complaint #10682650 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R 18V. WHILE DRIVING 20 MPH, THE TIRE GAUGE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC FOUND AN AIR BUBBLE IN THE REAR DRIVER SIDE TIRE. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 7,000.
NHTSA complaint #10629466 — an unverified report by a vehicle owner.
ON NOV 22ND MY SON WAS DRIVING IN DETROIT AT 11PM WHEN THE BACK PASSENGER TIRE BLEW. WENT TO THE TRUNK TO GET THE SPARE AND THAT'S WHEN WE DISCOVERED IT DIDN'T COME WITH A SPARE. NEXT DAY GOT IT TOWED AND PAID 234$ FOR A NEW TIRE. ON DEC 21ST, HUSBAND DRIVING HOME LATE HIT A SMALL POTHOLE AND BLEW THE FRONT PASSENGER TIRE. GOT IT TOWED AND AGAIN 234$ FOR A NEW TIRE. ON MAY 25TH WAS DRIVING MY STEPSON HOME AND BLEW THE SAME FRONT PASSENGER TIRE. IT TOOK OVER 3 1/2 HOURS FOR THE TOW TRUCK AND SINCE IT WAS A HOLIDAY WEEKEND I WAS WITHOUT A CAR FOR TWO DAYS. AND THIS TIME IT ONLY COST ME 211$ CUZ I HAD A COUPON. 3 TIRES IN 6 MONTHS IS NOT RIGHT! THERE'S 2 OTHER DRIVERS AT MY HOUSE AND THEY HAVEN'T HAD PROBLEMS WITH DRIVING ON THE ROADS!
NHTSA complaint #10594402 — an unverified report by a vehicle owner.
ALL 4 HANKOOK OPTIMO 225/45/18 TIRES THAT CAME WITH MY 2012 KIA OPTIMA SX VEHICLE DEVELOPED A BUBBLE IN THE SIDEWALL WITHIN 18 MONTHS. DUE TO SAFETY CONCERNS AND ADVICE FROM THE DEALERSHIP ALL 4 TIRES WERE REPLACED AROUND THE 2 YEAR POINT FROM PURCHASE OF THE VEHICLE.
NHTSA complaint #10587008 — an unverified report by a vehicle owner.
2012 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO STRUCTURAL DEFECT IN VEHICLE TIRES. *SMD THE CONSUMER STATED WHILE PULLING AWAY FROM A STOP SIGN ON A SNOW COVERED, BUT PLOWED STREET, THE VEHICLE WENT INTO A VERY DANGEROUS SKID IN A BUSY INTERSECTION. HE COMPLETELY LOST CONTROL OF THE VEHICLE GOING 5 MPH. FORTUNATELY, THERE WERE NO CARS OR PEDESTRIANS NEARBY, BUT WHILE THE CAR WAS SKIDDING, HE CRASHED INTO THE DIAGONAL STREET CORNER WHICH CAUSED THE REAR FENDER TO BE SCRAPED AND THE TIRES MISALIGNED. THERE WERE SEVERAL OTHER OCCASIONS, WHERE THE VEHICLE SKIDDED AND HYDROPLANED ALWAYS CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER ALSO NOTICED A BULGE IN THE REAR TIRE THAT DID NOT HIT THE CURB.
NHTSA complaint #10574539 — an unverified report by a vehicle owner.
RECEIVED A NHTSA RECALL NOTICE REGARDING MY KIA OPTIMA TIRES, NHTSA CAMPAIGN ID NUMBER:13T009. YOKOHAMA TIRE CORPORATION IS RECALLING CERTAIN 7.50R16RY215 TIRES MANUFACTURED 01/01/2006 THROUGH 08/01/2011. *TR I HAVE A 2011 KIA OPTIMA WITH TIRES MADE BY HANKOOK/KUMHO/NEXEN TIRES. ARE THESE PART OF A RECALL? THE DEALER FUCCILLO KIA, 404 NE PINE ISLAND, CAPE CORAL, FLORIDA, 33909 WHERE I PURCHASED THE CAR SAYS HE IS NOT AWARE OF A RECALL. ARE MY CAR TIRES PART OF A RECALL?
NHTSA complaint #10553040 — an unverified report by a vehicle owner.
DEFECTIVE TIRES - AFTER 2 FLAT TIRES IT WAS DISCOVERED THAT ALL 4 HAD THE SAME DEFECT - BUBBLING AND SEPARATION INSIDE THE TIRE SHOULDER, AFTER APPX 17K MILES WITH PROPER INSTALLATION AND TIRE PRESSURE. WAS OFFERED THE SAME TIRES AT A REDUCED COST. DECLINED AND PURCHASED A DIFFERENT BRAND.
NHTSA complaint #10547569 — an unverified report by a vehicle owner.
AFTER 15,000 MILES TIRE DEVELOPED A HUGE BUBBLE ON THE SIDE WALL OF THE FRONT LEFT TIRE. BOUGHT THE CAR BRAND NEW WITH ORIGINAL TIRES FROM DEALERSHIP(NEXEN).THESE TIRES SHOULD BE OUTLAWED. RIGHT AFTER I GOT IT TO A MECHANIC SHOP, IT EXPLODED AND WAS SITTING ON THE RIM. I WAS VERY FORTUNE TO NOT BE DRIVING ON THE HIGHWAY WHEN THIS OCCURED. I CAN SEND PICTURE ALSO. I HAVE HAD TWO FLAT TIRES WITHIN THE FIRST YEAR OF PURCHASE. NOT INCLUDING THE 2ND PAIR THAT THE BUBBLE DEVELOPED AT THE FRONT. THE NEXEN TIRES TREAD LIFE IS VERY SHORT TOO.. THEY SEEMED TO DRIVE BETTER IN SLIGHTLY WET CONDITIONS THAN DRY; ODD. :/ I RECEIVED NO COMPENSATION FROM THE KIA DEALERSHIP I BOUGHT IT FROM.
NHTSA complaint #10520179 — an unverified report by a vehicle owner.