154 of the 13,981 complaints filed about the KIA Sorento are about the stability control — 1% of everything owners reported. The worst model year for it is 2008.
154
Complaints
1%
Share of all complaints
5
Crashes
4
Fires
TRACTION CONTROL SYSTEM
was driving down road that was dry with sunshinning. Vehicle Traction control then came on breaks went to the floor and steering wheel started to jerk while the car was still going 55 MPH
NHTSA complaint #11495427 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!
NHTSA complaint #11366555 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY WHEN MY STEERING WHEEL BECAME REALLY STIFF LIKE I LOST POWER STEERING. I LOOKED AT MY DASH AND HAD A CHECK ENGINE LIGHT, OIL LIGHT, ABS LIGHT, AND ESC OFF LIGHT ILLUMINATED. I PRESSED THE GAS TO TRY TO SWITCH LANES AS I WAS IN THE FAR LEFT LANE AND NEEDED TO REACH THE SHOULDER TO FIGURE OUT WHAT WAS GOING ON, AND THE CAR WOULD NOT ACCELERATE. I TURNED MY FLASHERS ON AND WAS LUCKILY ABLE TO MAKE IT TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. WHEN I WAS ON THE SHOULDER I TURNED THE KEY OFF AND THEN BACK ON. THE CHECK ENGINE LIGHT AND OIL LIGHT WENT AWAY, BUT THE ABS LIGHT AND THE ESC LIGHT REMAINED ON. I STARTED TO DRIVE BACK TOWARDS MY HOUSE AND FELT THE CAR IDLING ROUGHLY WHEN AT A STOP. AT HOME MY HUSBAND DISCONNECTED THE BATTERY FOR A FEW MINUTES WHICH SOLVED THE ROUGH IDLING ISSUE BUT THE ABS AND ESC LIGHTS ARE STILL ON. I AM NOW SCARED TO DRIVE MY DAUGHTER TO SCHOOL AND HAVE THE CAR SHIFT OFF AGAIN. I HAVE READ SIMILAR REVIEWS ABOUT THIS VEHICLE. SOMETHING NEEDS TO BE DONE BY KIA TO SOLVE THIS. THEY RECALLED SOME VEHICLES FOR THIS ISSUE BUT MINE IS NOT LISTED AND CLEARLY NEEDS TO BE!
NHTSA complaint #11366308 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR SEIZES, AND JERKS, LIKE A MISSFIRE. IT SCARES ME.
NHTSA complaint #11366242 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITY LIGHT COMES ON WHILE DRIVING AND MY BRAKE LIGHTS DO NOT FUNCTION, HAVE BEEN LOOKING ON INTERNET AND THERE SEEMS TO BE A LOT OF PROBLEMS OF THE EXACT SAME NATURE. YOU WILL BE REAR ENDED IF YOU HAVE NO BRAKE LIGHTS. MY VEHICLE HAS 33000 MILES ON IT. I THINK KIA NEEDS TO RECALL THE SORENTOS FOR THIS ISSUE
NHTSA complaint #11362821 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
HELLO, I AM WRITING HERE SINCE I DID NOT RECEIVE FOR ONLINE ACCESS. MY SITUATION IS RELATED TO MY 2014 KIA ​​SORENTO VEHICLE,VIN # [XXX] IT IS PRESENTING FAILURE INDICATORS RELATED TO 4 RECALLS REPORTED BY THE FEDERAL DEPARTMENT OF TRANSPORTATION TO CORRECT WHETHER IT IS REPLACED OR REPAIRED. I CONTACTED KIA DE AGUADILLA PUERTO RICO PRESENTING THE SITUATION, THEY INDICATED THAT THE VEHICLE WAS INSPECTED FOR 2014 AND THAT AT THAT TIME IT DID NOT PRESENT ANY TYPE OF PROBLEMS AND THAT BY THE VIN #. MY VEHICLE IS OBVIOUSLY ONE OF THE UNITS REFERRED TO BY THE RECALL AND ACCORDING TO THE INFORMATION THE VEHICLE THAT MEETS THE SPECIFICATIONS OF THE MAKE, MODEL AND YEAR MUST BE INSPECTED BY CERTIFIED KIA MECHANICS. IN THE TELEPHONE CONVERSATION THEY INDICATED THAT THE COST OF THE INSPECTION STARTS AT $ 65 DEPENDING ON THE TYPE OF PROBLEM. I HAD A CONVERSATION WITH ANOTHER KIA REPRESENTATIVE FROM KENNEDY EXPLAINING MY SITUATION WITH KIA FROM AGUADILLA, BEING SPECIFIC THAT THE RECALL CLEARLY INDICATES THAT IN BOTH 1 AND 4 RECALLS, LIFE CAN BE AT STAKE WITHOUT THE PARTS NOT BEING CORRECTED IN TIME. THIS AND THE PREVIOUS MESSAGES RELATED TO MY SITUATION REMAIN IN RECORD FOR WHEN AN ACCIDENT OCCURS THAT INVOLVES BOTH MY FAMILY AND THIRD PARTIES. I HOPE YOU CAN HELP ME IN THIS SITUATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11362659 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS READIND DOWN BEARESS AVE IN TAMPA FLA IAS I WAS RIDING MY TRUCK WENT INTO FLAMES AS SOON AS I LEFT MY HOME AT THE TIME NOT EVEN A HALF MILES THE HILSS COUNTY SHERIFF DID LET THE HOOD UP ATTEMPTED TO PUT THE FIRE OUT THE FIRE DEPARTMENT MY INSURANCE DID COVER CAUSE I IHAD PIP THE TOW TRUCK CAME AND PUT. THEFIRE OUT THE CAUSE WAS ELACTRIC BATTERY BURNED UP CABLES ETC
NHTSA complaint #11360542 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WHEEL SPEED SENSOR, ABS SENSOR, AND TPMS SENSOR GAVE OUT AT 56K. GOT IN ONE DAY AND IT SAID I WAS DOING 140 WHILE PARKED. BEFORE I GOT TO MY DESTINATION, THE ABS, TCS, AND TPMS LIGHTS WERE ON. CAR WAS USED AND WELL TAKEN CARE OF. IF EVERYTHING WASN'T BUILT INTO THE WHEEL HUB, IT WOULD BE A RELATIVELY EASY FIX. INSTEAD I NOW HAVE TO DRIVE MY SORENTO WITH NO TCS, ABS, OR KNOW IF A TIRE IS LOW/FLAT BECAUSE A QUOTED COST OF REPAIR WAS CLOSE TO 1200 DOLLARS. NOBODY HAS 1200 TO GET IT FIXED. AFTER LOOKING AT ONLINE FORUMS, IT SEEMS TO BE COMMON WITH 2013-2015 SORENTO TO HAVE ANYTHING ABS/TCS RELATED GO SOUTH. CAR DRIVES LIKE A DREAM, ONLY WISH IT DIDN'T TAKE 2 MONTHS RENT TO FEEL SAFE.
NHTSA complaint #11352970 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE SHUT OFF DOING 70 MPH ON INTERSTATE AND THE DASH LIGHTS ALL FLICKERED
NHTSA complaint #11339690 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN I70 WEST IN MISSOURI I GOT TO MILE MARKER 83.8 AND I HEAR TINK THINK AND AS I'M PULLING OVER I SEE MY CONTROL STEERING LIGHT FLASHING AND ALL SUDDEN BOOM AND THEN NOTHING. WON'T START, WON'T TURN OVER. NOTHING. I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY AT ABOUT 72 MILES AN HOUR.
NHTSA complaint #11331164 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS IN AN AUTO ACCIDENT 8/18/17 TOSSED BACK AND FORTH LIKE A RAG DOLL MY AIR BAG DIDN'T DEPLOY ON IMPACT UNTIL THE 4TH TIME AND I WAS KNOCK OUT UNCONSCIOUS. DON'T RECALL MY SEAT BELT WORKED I RECALL BEING TOSSED BACK AND FORTH BACK AND FORTH AND TOOK MY LAST BREATH. THIS IS MY 3 TIME DOING THIS. IT WAS MOVING I WAS HIT IN AN ACCIDENT.
NHTSA complaint #11330925 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT.
NHTSA complaint #11330796 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE WAS SITTING IN THE DRIVEWAY APPROXIMATELY 30 TO 45 MINUTES AFTER HAVING BEEN DRIVEN. I HAD NOTICED NOTHING UNUSUAL WHEN DRIVING THE CAR. I WALKED OUTSIDE TO THE DRIVEWAY AND FLAMES WERE VISIBLE INSIDE THE CAR. THE CAR WAS UNOCCUPIED AND WAS NOT RUNNING. THE SWITCH WAS TURNED OFF AND THE KEYS WERE REMOVED. THE DOORS WERE LOCKED. I UNLOCKED THE DOORS AND PUT THE FIRE OUT WITH A PAN OF WATER. I LET IT COOL OFF AND CRANKED IT AND MOVED IT OUT OF THE DRIVEWAY TO THE SIDE OF THE ROAD. I REMOVED THE BATTERY CABLE FOR SAFETY REASONS. THE EMERGENCY FLASHER SWITCH APPARENTLY HAD MELTED AND THE FLASHERS WOULD NOT TURN OFF.
NHTSA complaint #11322468 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
NHTSA SITE DOES NOT YET REFLECT THAT NHTSA RECALL #: 20V088 AFFECTS MY VEHICLE. YOUR SITE, WHICH ISSUED THAT RECALL STATES THAT THERE ARE 0 UNRESOLVED RECALLS FOR MY VEHICLE, BUT MY VEHICLE HAS NOT YET BEEN SERVICED FOR THAT RECALL. THE NHTSA SITE NEEDS TO BE UPDATED REGARDING THIS RECALL DATED MARCH 25, 2020, WITH DEALER SERVICE RESPONSES COMMENCING APRIL 10, 2020. MAILED RECALL NOTICE RECEIVED FROM KIA. THANK YOU FOR YOUR IMPORTANT WORK, AND STAY SAFE.
NHTSA complaint #11321223 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I JUST RECEIVED A RECALL ON MY KIA SORENTO, IT SAYS IT IS DUE TO A ELECTRICAL ANTI LOCK BRAKE SYSTEM. AND FOLLOWED BY THIS LETTER MY LIGHT DOES STAY ON FOR THIS PART AND OTHER LIGHTS ARE ON TOO DO TO THIS. I'M SCARED TO DEATH TO DRIVE THIS KIA NOW. I THINK FOR THIS KIND OF PROBLEM, THEY SHOULD RECALL THE ENTIRE VEHICLE. AND GIVE ME A BRAND NEW KIA SORRENTO. BECAUSE THIS IS LIFE OR DEATH,AND THIS IS THE ONLY VEHICLE I HAVE TO TAKE CARE OF MY DAUGHTER. TO SCHOOL AND DOCTOR, OR WHAT EVER HER NEEDS AND MINE ARE. I AM A SINGLE MOTHER ON A FIXED INCOME AND I'M VERY SCARED FOR MINE AND MY CHILD'S LIFE OR WHO RIDES WITH US. SO I THINK KIA DEALERSHIP SHOULD TAKE MY KIA THAT'S RECALLED AND GIVE ME A NEW ONE FOR THAT. I TRAVEL ALOT EVERYDAY AND I NEED A DEPENDABLE VEHICLE AND SHOULDN'T HAVE TO WORRY ABOUT MY FAMILY'S SAFETY FOR USING MY KIA.
NHTSA complaint #11321109 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MY CHECK ENGINE LIGHT CAME ON THE FIRST TIME IN AUGUST OF 2019 . THE DEALERSHIP KEPT MY KIA SORENTO FOR ALMOST A MONTH . 3 DAYS AFTER I GOT IT BACK THE CHECK ENGINE LIGHT CAME ON AGAIN BROUGHT IT BACK TO DEALERSHIP COST ME ANOTHER 155.00. 4 DAYS AFTER THAT CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING AS THE FIRST TIME . WHEN IT WOULD COME ON THE ACCELERATION WOULD ALMOST DIE I COULD ONLY GO 3 OR 4 MILES A HOUR . WHEN I GOT IT BACK THE 3RD TIME I WAS GOOD FOR ABOUT 2 MONTHS THEN IN NOVEMBER OF 2019 . THE EXACT SAME THING HAPPENED AGAIN ALMOST GOT HIT THIS TIME . BROUGHT IT TO ANOTHER DEALERSHIP COST ME ALMOST 400.00. THEN ON MY WAY OUT OF TOWN IN DECEMBER OF 2019 . IT HAPPENED AGAIN. AGAIN ALMOST GOT HIT I WAS ON THE INTERSTATE HALFWAY TO MY DESTINATION. THIS TIME HAD TO RENT A TOW BAR HAVE SOMEONE DRIVE 3 HOURS TO GET ME AND MY KIA . THEN GOT IT TO A DEALERSHIP IN A DIFFRENT STATE . THEY CHARGED ME FOR A PART THAT WAS UNDER WARRANTY THIS TIME IT COST ME 509.00. THIS IS A SAFTY ISSUE PLUS KIA WILL NOT REFUND ME THE MONEY I SPENT ON THE WARRANTY PART.
NHTSA complaint #11316378 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
NUMEROUS TIMES OVER THE PAST COUPLE OF MONTHS, BOTH THE ESC AND DBC INDICATOR LIGHTS WILL COME ON AND STAY ON AS I'M ATTEMPTING TO PARK THE VEHICLE. THIS HAS PREVENTED ME FROM SHIFTING THE CAR INTO 'PARK' AFTER PULLING INTO A PARKING SPACE AS I CAN'T GET IT TO SHIFT BEYOND 'NEUTRAL.' WHEN THIS HAPPENS, I'VE HAD TO SHUT THE CAR OFF, AND START IT AGAIN. IF THE INDICATOR LIGHTS GO OFF AFTER RESTARTING, I CAN THEN SHIFT THE CAR INTO PARK. I BROUGHT THE CAR INTO MY LOCAL KIA DEALER THIS MORNING BUT THEY WERE UNABLE TO REPLICATE THE ISSUE, AND SINCE THEY DIDN'T HAVE A TECHNICIAN ON DUTY TO LOOK AT IT, I NOW HAVE TO RETURN ON MONDAY IN THE HOPE THAT THEY CAN FIGURE OUT AND FIX THIS ISSUE.
NHTSA complaint #11291761 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
1 WEEK AFTER PURCHASING MY 2017 KIA SORENTO FE AWD FROM ROCHESTER TOM KADLEC KIA IN AUGUST 2019, I WENT TO USE MY CRUISE CONTROL AND IT WOULDN'T SET. "CRUISE" CAME ON, BUT COULD NOT BE SET TO MY SPEED. ISSUE HAPPENED AROUND 1-2 TIMES A WEEK ON 45 MILE COMMUTE ON HIGHWAY. LATER ON ABOUT A MONTH LATER, I SET MY CRUISE CONTROL AND ONCE SET, THE SPEED BEGAN TO CLIMB. STARTING AT 65, AND GOING UP TO 70 BEFORE I HAD TO USE MY BRAKES TO TURN CRUISE CONTROL OFF AS THE BUTTONS DIDN'T WORK. ON DEC 16TH, MY CAR SHOWED A CHECK ENGINE LIGHT THEN STALLED AFTER PUTTING IT INTO DRIVE FROM REVERSE. I TURNED THE CAR OFF, THEN BACK ON AND DROVE "NORMALLY". TOOK IT INTO THE SHOP SAME DAY FOR AN OIL CHANGE AND THEY READ THE CODES, "P2106, P2110, P063 LIMP MODE AND THROTTLE ACTUATOR CONTROL RANGE" THEY ALSO NOTED MY VEHICLE HAS A TIMING COVER GASKET AND OIL PAN GASKET LEAK, AND MY BATTERY TESTED AT 12.39VOLTS AND 339CCA OUT OF 640CCA. RECOMMENDED BATTERY REPLACEMENT. MY SHOP ASKED ME TO CHECK THE DEALERSHIP FOR MY WARRANTY, AND IT'S 5 YEARS OR 60,000 MILES. I CAME INTO THE SHOP AT 62,334 MILES. THE KIA DEALERSHIP REFUSED TO LOOK INTO THE ISSUE UNLESS I PAID 160 FOR THEIR OWN INSPECTION, AND EVEN THEN, IT'D BE HIGHLY UNLIKELY THEY WOULD DO ANY GOODWILL REPAIR. REPLACED BATTERY 12/26/19 AFTER MULTIPLE FAILURES AND JUMPS TO START, AND FINALLY WOULDN'T TAKE A CHARGE OR JUMP.
NHTSA complaint #11291425 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WE EXPERIENCED LITERALLY EVERYTHING DESCRIBED ON THE LAST LETTER FOR THE RECALL ON OUR 2013 KIA SORENTO'S ECU, INCLUDING THE VEHICLE SHUTTING OFF IN THE MIDDLE OF ACTIVE INTERSECTIONS, HIGHWAY, AND NORMAL DRIVING OPERATION(S). MY WIFE AND I OWN A VEHICLE (2013 KIA SORENTO), THAT IS THE SUBJECT OF YOUR "VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU)". AFTER THE ECU UNIT WAS REPLACED WE RECEIVED THE ATTACHED LETTER FROM KIA THAT STATES HE HAS A WARRANTY ON THE ENGINE FOR AS LONG AS WE OWN THE VEHICLE. DESPITE THIS LETTER, WE'VE BEEN TOLD BY KIA USA CORPORATE AND LITHIA KIA OF ANCHORAGE THAT OUR VEHICLE IS NO LONGER COVERED BY A WARRANTY DUE TO MILEAGE. I EXPECT SOMEONE IN A HIGHER LEVEL MANAGEMENT TO EXPLAIN, ASFORMERLY REQUESTED. AS OF DECEMBER 23, 2019, WE HAD OUR VEHICLE TOWED TO LITHIA KIA OF ANCHORAGE TO ATTEMPT TO HAVE THE VEHICLE DIAGNOSED, AND COMMUNICATE WITH KIA USA. KIA HAS DECIDED TO STOP COMMUNICATING WITH US AND WILL NOT SHARE ANY INFORMATION WITH OUR LAW FIRM, PER THEIR OWN GUIDANCE. WE ARE HOPING THIS WILL COMPLETE THIS TEDIOUS METHOD OF VEHICLE REPAIR(S). KIA NEEDS TO EXPLAIN TO US WHY IT WILL NOT HONOR THE WARRANTY AS STATED IN THE LETTER. I AM A RETIRED DISABLED VETERAN AND CAN BE REACHED AT ANY HOUR. PER MY LAW FIRM'S INSTRUCTION(S), WE HAVE CONTACTED AND FILED A CLAIM THROUGH THE STATE OF ALASKA ATTORNEY GENERAL'S OFFICE AS WELL.
NHTSA complaint #11291005 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MY BATTERY DISCHARGE LIGHT CAME ON WHILE DRIVING WITHIN 5 MINUTES MY CAR SHUT OFF WHILE DRIVING. I LOST MY POWER STEERING AND BRAKE SYSTEM. THE ABS, TRACTION CONTROL, DOOR OPEN LIGHTS, AND SEVERAL OTHER WARNING LIGHTS CAME ON ALL AT THE SAME TIME. I HAVE REPLACED THE ALTERNATOR, THE BATTERY, AND THE FUSE LINKAGE. THE LIGHT IS STILL ON AND THE CAR DRIVES FOR A FEW MINUTE THEN ALL THE WARNING LIGHTS COME ON AND THE STEERING AND BREAKING SYSTEM GO OUT AND THE CAR DIES AGAIN. THIS AS HAPPENED THREE TIMES IN THE LAST FOUR DAYS. THIS HAPPEN ON A STATE ROAD AND REQUIRED TWO TOW TRUCKS TO COME OUT.
NHTSA complaint #11269062 — an unverified report by a vehicle owner.