The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated that repairs were performed on the intake cam gear, camshaft, cam panel, and other unknown engine parts. The contact stated that once the vehicle was returned, the vehicle would shut off with the check engine and traction control warning lights illuminated. The manufacturer was notified of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was 112,466
NHTSA complaint #11437165 — an unverified report by a vehicle owner.
MY 2006 LEXUS IS 350 IS USING OIL AT AN ALARMING RATE. I BOUGHT THE CAR NEW IN 2006 AND IT GETS IT'S REGULAR OIL CHANGES, I HAVE TO ADD A QUART OF OIL AROUND AROUND 600 MILLES DRIVEN. IT CURRENTLY HAS 189,000 MILES, BUT THIS HAS BEEN GOING ON FOR SOME TIME. I LOOKED UP THE INFORMATION ON THE INTERNET AND IT SAID TO GO TO THIS WEBSITE AND REPORT IT.
NHTSA complaint #11233298 — an unverified report by a vehicle owner.
OIL CONSUMPTION. VEHICLE HAS NO LEAKS AND NEEDS 1QUART OF OIL ADDED EVERY 2K MILES. CAR HAS 150K AND HAS BEEN WELL MAINTAINED. IT USES VALVOLINE 5W-30 FULL SYNTHETIC OIL AND GETS CHANGED EVERY 4-5K MILES OF OIL USAGE. I'VE READ MANY COMPLAINTS ABOUT THIS ISSUE AND TOYOTA/LEXUS IS NOT WILLING TO HELP OUT WITH THIS ISSUE.
NHTSA complaint #11182575 — an unverified report by a vehicle owner.
IN NORMAL DRIVING SITUATIONS MY 2006 LEXUS IS350 BURNS OIL VERY QUICKLY. I AM ADDING OIL AT LEAST EVERY 3 WEEKS (ABOUT A QUART OR MORE). THERE ARE NO SPECIFIC ENGINE LEAKING ISSUES PER MY MECHANIC. THE ENGINE SEEMS TO BURN OIL ABNORMALLY FAST.
NHTSA complaint #11114357 — an unverified report by a vehicle owner.
TODAY WHILE DRIVING MY IS 350 ON THE INTERSTATE, IT LOST COMPRESSION QUICKLY AND BLACK SMOKE APPEARED FROM BENEATH THE CAR. IT CONTINUED TO SLOW AND STOP RUNNING. IT WOULD NOT START AGAIN MY 2007 IS 350 HAS ABOUT 85,000 MILES. I CALLED AAA AND IT WAS PUT ON A FLATBED TOW AND DROPPED OFF AT A LEXUS DEALERSHIP. I'M WAITING TO HEAR WHAT THE CAUSE IS AND THE COST. HAVE OTHERS REPORTED THIS ISSUE?
NHTSA complaint #11112185 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRINGS FAILED AND A PIECE OF THE VALVE SPRING FRACTURED. THE VALVE SPRING FELL INTO THE CYLINDER HEAD AND DAMAGED THE SHORT BLOCK WHERE THE PISTONS WERE CONNECTED, ALONG WITH AN OIL LEAK TO THE SPARK PLUGS. THE VALVE SPRING AND SHORT BLOCK NEEDED TO BE REPLACED AND THE CYLINDERS RESURFACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V309000 (ENGINE) FOR THE ENGINE VALVE SPRINGS IN JULY OF 2017 BY THE DEALER (LEXUS OF CONCORD, 2001 MARKET ST, CONCORD, CA,94520); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1709051152, WHICH WAS AN EXTENSION FROM A DIFFERENT CASE NUMBER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #11021831 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR OVER TWO YEARS. THE DEALER (SERVCO LEXUS HONOLULU, 650 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 545-3987) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10993721 — an unverified report by a vehicle owner.
STARTING AROUND 95K, THE ENGINE SEEMS TO BE CONSUMING MASSIVE QUANTITIES OF ENGINE OIL. AT 101.5K, LOW ENGINE OIL LIGHT HAS COME ON AFTER 1500 K MILES AFTER OIL CHANGE WITH MOBILE 1 FULL SYNTHETIC OIL. ALL ONLINE REVIEWS SHOW SIMILAR ISSUES WITH OTHER 06 IS350 MODELS AROUND 100K MILES. FORUMS ALSO STATE LEXUS IS AWARE OF THE PROBLEM AND SUGGESTS A FULL ENGINE REBUILD. SEEMS LIKE A FAULTY ENGINE THAT LEXUS DOES NOT WANT TO FIX AND MAY CAUSE ENGINE SEIZURE WHILE DRIVING.
NHTSA complaint #10984178 — an unverified report by a vehicle owner.
THE VEHICLE'S OIL CONSUMPTION IS BECOMING GREATER AND GREATER. I AM NOW AT A POINT WHERE I NEED TO ADD 2 QUARTS OF OIL EVERY 3 WEEKS, WHICH IS ABOUT 1000 MILES DRIVEN. BECAUSE OF THE AGE OF MY VEHICLE, I WAS ADVISED TO START USING SYNTHETIC/BLEND, BUT THE OIL CONSUMPTION RATE HAS NOT CHANGED. IT WAS INSPECTED FOR LEAKS AND THERE WERE NONE. DOES THIS HAVE ANYTHING TO DO WITH PAST RECALLS? I KNOW THIS IS NOT NORMAL AND I AM HOPING FOR A RESOLUTION AS I LOVE DRIVING THE CAR AND IT STILL FEELS RELIABLE ASIDE FROM THE OIL CONSUMPTION RATE, WHICH IS GETTING WORSE AND WORSE. I AM NOW ON MY THIRD CASE OF OIL PURCHASED FROM COSTCO BUT ONCE I'M THROUGH WITH IT, I'M DREADING THE RATE WILL BE MUCH SOONER- I DON'T WANT TO HAVE TO ADD OIL EVERY WEEK. I'M HOPING FOR A RESOLUTION/ADVICE. THANK YOU.
NHTSA complaint #10969180 — an unverified report by a vehicle owner.
THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE ON THE BIG ISLAND OF HAWAII AND THERE IS NOT A DEALERSHIP ON THIS ISLAND SO I WAS TOLD I HAVE TO PAY FOR THE SHIPPING OF MY VEHICLE TO THE THE DEALERSHIP ON THE OTHER ISLANDS, EITHER MAUI, OR OAHU. I HAVE ARGUED WITH THEM SAYING IT IS THERE RESPONCIBILITY TO FIX THE CAR AND I SHOULDN'T HAVE TO PAY ANYTHING FOR THEM FIX THEIR MESS. I WAS TOLD BY AN ASSISTANT MANAGER AT SERVCO LEXUS OAHU, THAT IF I READ MY OWNERS MANUAL I WOULD HAVE KNOWN THIS.DO YOU KNOW OF ANYONE WHO HAS READ THEIR OWNERS MANUAL FRONT TO BACK BEFORE THEY BOUGHT A CAR, NEW OR USED, WHAT IF SOMEONE BUYS A USED CAR AND THERE IS NOT A MANUAL IN THE CAR?HE ALSO TOLD ME THAT ALL AUTOMANUFACTURERS STATE THAT IN THERE MAUALS SO I READ MY CHEVY TRUCK AND MY CORVETTE MANUAL AND IT SAYS "CHEVROLET WILL REPAIR ALL FACTORY RECALLS WITHIN 30 DAYS AND IF THEY CANNOT THEY WILL FIND A REPAIR SHOP TO DO THE WORK AND WORSE CASE SCENARIO THEY WILL SEND PARTS TO THE CUSTOMER." I READ THE MANUAL FROM LEXUS BUT COULDN'T FIND ANYTHING SAYING I AM RESPONSIBLE FOR SHIPPING COSTS FOR THEM TO FIX THEIR MESS, IT MIGHT BE IN THERE BUT I COULDN'T FIND IT. ANYWAYS THESE RECALL ARE FROM 2010 AND HAVEN'T BEEN FIXED, THERE IS A RECALL ON THE INTERIOR DOOR PANELS AND DASHBOARD I HAVE BEEN WAITING ON FOR 15 MONTHS, I WAS TOLD THAT IT SHOULD TAKE 8-12 MO., STILL WAITING, I CAN'T EVEN SELL THE CAR WITHOUT TAKING AT LEAST A$2000.00 LOSS, IF L WOULD HAVE KNOWN IT WAS GOING TO TAKE THIS LONG AND THAT I WAS GOING TO GET SUCH A HASSLE AND DISRESPECT FROM THE COMPANY OF LEXUS I WOULD OF NEVER BOUGHT THIS FROM MY FRIEND IN THE FIRST PLACE.THIS IS NOT HOW THE AMERICAN AUTOMANUFACTURERS DO BUSINESS, I WILL NEVER BUY A JAPANESE CAR EVER AGAIN. IF THEY CAN'T CONDUCT BUSINESS LIKE THE BIG BOYS DO THEN THEY SHOULDN'T DO ANY BUSINESS.
NHTSA complaint #10968511 — an unverified report by a vehicle owner.
IN A TRAFFIC LIGHT ABOUT TO MAKE A LEFT, WHEN LIGHTS TURNED GREEN IT ACCELERATED NORMALLY UNTIL SPEED WAS AT 25-30MPH ITS STOPPED THERE. WILL ONLY REV UP TO 2000 RPM WOULD CHANGE GEARS BUT IN ITS OWN DESIRED TIME . PULLED OVER TURN OFF THE CAR TURNED IT BACK ON SAME HAPPND. ENGINE LIGHT WENT ON AND FRM THERE IT WOULD RUN THE SAME ACCELERATE NORMALLY AND REMAIN IN AFLACTUATING SPEED OF 2-30MPH UNTIL NOW LEXUS OF LAS VEGAS WILL NOT AKNOWLEDGE ELF RECALL STATING MY CAR IS NOT INCLUDED IN THEIR LIST. WILL NOT HONOR ALL PAPERWORK FROM THIS WEBSITE. SPOKE TO JUSTIN AND I WILL NOW TAKE MY CAR HOME BECAUSE THEY WERE INSISTING FOR ME TO PAY TO THE AMOUNT OF 2098 JUST FOR THE HIGH PRESSURE PUMP EXCLUDING LABOR. CAR PERFORMED WELL WITHOUT ANY WARNINGS OTHER THAN THE GAS SMELL WHICH AT FIRST WE ALL JUST DID NOT MIND AFTER CHECKING IF GAS DOOR IS COMPLETELY LOCK. PLEASE HELP
NHTSA complaint #10893596 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 13V395000 (ENGINE), 13V030000 (VISIBILITY/WIPER), 11V029000 (FUEL SYSTEM, GASOLINE), AND 10V309000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10849800 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 LEXUS IS 350. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE OIL ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN ON A SECOND OCCASION TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CARBON BUILD UP WAS CAUSING EXCESSIVE OIL CONSUMPTION AND THE DIRECT FUEL EJECTION TECHNOLOGY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10785628 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT VARIABLE TIMING GEAR, THE TIMING CHAIN, AND THE TIMING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10749185 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT NOTICED OIL LEAKING FROM THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT TIME CHAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10706105 — an unverified report by a vehicle owner.
THE CAMSHAFT TIMING GEAR WAS REPLACED BY JIM FAULT LEXUS WAS DRIVING VEHICLE HOME AND ALL THE DASH LIT UP AND ENGINE HAD NO OIL. CAR HASN'T RUN THE SAME SINCE THEN WITHOUT OIL NEEDING TO BE REPLACE 3.5 LITERS OF OIL EVERY 300-500 MILES SO I'M REALLY AFRAID TO GO ANYWHERE IN MY VEHICLE. NEED HELP! THE CONSUMER STATED SHE STARTED HAVING PROBLEMS WITH THE ENGINE AFTER RETRIEVING THE VEHICLE FROM THE DEALER. THERE WAS A NOISE COMING FROM THE ENGINE WHEN IT WAS COLD AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AS WELL AS THE LOW OIL LIGHT. THE DEALER INFORMED THE CONSUMER, THE PISTON RINGS WERE WORN, BUT THERE WERE NO OIL LEAKS. UPDATED 12/03/14
NHTSA complaint #10643756 — an unverified report by a vehicle owner.
THE CAMSHAFT TIMING GEAR WAS REPLACED BY JIM FAULT LEXUS WAS DRIVING VEHICLE HOME AND ALL THE DASH LIT UP AND ENGINE HAD NO OIL. CAR HASN'T RUN THE SAME SINCE THEN WITHOUT OIL NEEDING TO BE REPLACE 3.5 LITERS OF OIL EVERY 300-500 MILES SO I'M REALLY AFRAID TO GO ANYWHERE IN MY VEHICLE. NEED HELP! THE CONSUMER STATED SHE STARTED HAVING PROBLEMS WITH THE ENGINE AFTER RETRIEVING THE VEHICLE FROM THE DEALER. THERE WAS A NOISE COMING FROM THE ENGINE WHEN IT WAS COLD AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AS WELL AS THE LOW OIL LIGHT. THE DEALER INFORMED THE CONSUMER, THE PISTON RINGS WERE WORN, BUT THERE WERE NO OIL LEAKS. UPDATED 12/03/14
NHTSA complaint #10643756 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE AND VSC INDICATORS ILLUMINATED. THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE DEALER STATED THAT ENGINE WORK NEEDED TO BE PERFORMED. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE) WAS NEVER RECEIVED. THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,372.
NHTSA complaint #10633361 — an unverified report by a vehicle owner.
ON MARCH 11,2014, I STOPPED MY CAR AT THE STOP LIGHT BEHIND ANOTHER CAR. MY CAR'S ENGINE SUDDENLY STARTED REV UP. I APPLIED THE BRAKE AS MUCH AS I CAN. BUY MY CAR STARTED TO MOVE AND HIT THE BACK OF THE CAR STOPPED IN FRONT OF MY CAR. SUDDEN UNINTENDED ACCELERATION.
NHTSA complaint #10578909 — an unverified report by a vehicle owner.