Owners have filed 57 complaints
about the 2020 Lexus RX with NHTSA between 2021 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 7 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Lexus RX. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2021peak 4Aug 2026
Recalls on the 2020 Lexus RX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V865000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Reports where the owner recorded a crash, a fire, an injury or a death.
Missouri City, TXCrash
AIR BAGS
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
Missouri City, TXCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
at 46,000 milesZionsville, PACrash
AIR BAGS
The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. The contact stated that the rear end of his vehicle was crushed as well as the front end. The contact stated that the police and emergency services had arrived on the scene. The contact stated that his wife and son were transported to the hospital. The contact stated that his wife had suffered neck whiplash, cuts, and abrasions to her face, arms, and knees. The contact stated that his son also had whiplash, and had suffered a broken jaw. The contact stated that his son had cuts on his face and inside his mouth that required stitches. The police had written a report. The vehicle was towed to an impound lot and declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.
NHTSA complaint #11662427 — an unverified report by a vehicle owner.
Naples, FL1 injured
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT COSTS $2000 TO FIX AND I HAVE A $1000 DEDUCTIBLE :( :( NO WARNING JUST SOUNDED LIKE A BOMB OR GUNSHOT GOING OFF. MY HUSBAND HAS HAD RINGING IN THE EARS SINCE IT WAS SO LOAD AND RIGHT ABOVE HIS HEAD!!!!
NHTSA complaint #11639337 — an unverified report by a vehicle owner.
Palm Beach Gardens, FLCrash1 injured
ELECTRICAL SYSTEM
Contact states they were sitting in DRIVE, with their foot on the brake. When the contact took their foot off the brake, they began to let the vehicle coast to about 5 MPH. Then, the vehicle lunged forward unexpectedly to about 25 MPH, when it collided with a rock. The vehicle had previously spent over 10 days in different dealerships to diagnose issues related to the engine running rough, the car stalling out, and the vehicle driving erratically and lunging forward. The contact only began to have issues with the vehicle after the NHTSA Denso Fuel Pump Recall. A year after the contact took delivery of the vehicle, the remedy was done. The dealership stated they had completed the remedy properly, but because of parts shortages they only MODIFIED the fuel pump, but that TMNA said this is a valid remedy. After further investigation, the remedy protocol which they followed did not match the one the manufacturer assured NHTSA they would follow, and there was no amended NHTSA remedy. Then, the manufacturer denied they told the dealership that the protocol they followed was a valid remedy. About 10 minutes after leaving the dealership the contact returned and stated the vehicle was running rough and driving erratically. The dealership told the contact that it was completely normal and that the vehicle just needs to re-learn their driving style. The contact had issues with the vehicle, including the illumination of warning lights, and the dealership cannot remedy the issue (refusing to replace/repair the fuel pump).
NHTSA complaint #11507921 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Los Angeles, CA
ENGINE
Timing cover oil leak
NHTSA complaint #11758498 — an unverified report by a vehicle owner.
Fresh Meadows, NY
WHEELS
The rear wheel which is Lexus OEM busted and lost air when driving on the highway at highway speed on June 23, 2026. This caused an immediate hazard and a dangerous loss of vehicle control. Fortunately, I was able to safely pull over, but this failure put my life and the lives of others at serious risk. The mileage is about 45,396. The vehicle was purchased from Freeport Lexus as a pre-owned on January 20, 2026. The recording from the dashcam shows no debris on the road and the car didn't hit any object the road. I've written an email to the dealer and asked for an field inspection of the wheel.
NHTSA complaint #11746351 — an unverified report by a vehicle owner.
Perth Amboy, NJ
UNKNOWN OR OTHER
The panoramic sunroof has a shade, which is not closing. This causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. The repair is very expensive and there is no other way around it. I seen many owners raising concerns about the same issue happening to them, on youtube, reddit, google and other websites. This is an issue on the same model from around 2017-2022. This must be repaired by lexus, and improved so it doesn’t keep happening.
NHTSA complaint #11743718 — an unverified report by a vehicle owner.
Reisterstown, MD
ENGINE
While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.
NHTSA complaint #11740288 — an unverified report by a vehicle owner.
Reisterstown, MD
FUEL/PROPULSION SYSTEM
While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.
NHTSA complaint #11740288 — an unverified report by a vehicle owner.
Greensboro, GA
UNKNOWN OR OTHER
The hatchback window shattered without any known cause. It appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. It was 82 degrees outside and the vehicle was parked in the shade. Lexus told me there were no known issues regarding the window on other Lexus vehicles.
NHTSA complaint #11729675 — an unverified report by a vehicle owner.
Mission Viejo, CA
POWER TRAIN
I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive unit has failed. Because Lexus designed this sensor as part of the transmission assembly, the dealer has stated the sensor cannot be replaced separately and that the only repair is to replace the entire transmission. Lexus is refusing to acknowledge this as a manufacturing defect and is requiring me, the consumer, to pay the full cost of a complete transmission replacement, estimated at approximately $9,040.03, solely due to the failure of this internal temperature sensor. This is a critical component used to monitor drive motor/transmission temperature. A malfunctioning sensor of this type can lead to improper system operation, possible overheating, loss of power, or unpredictable behavior of the hybrid drive system while the vehicle is in motion, which presents a safety risk to occupants and other road users. This failure occurred during normal use on public roads and not due to any accident, abuse, or modification. I am requesting that NHTSA investigate whether there is a design or manufacturing defect in the drive motor/transmission temperature sensor and its housing or circuitry on the 2020 Lexus RX 450h (and related Toyota/Lexus hybrid models) that forces owners to replace the entire transmission when this internal sensor fails. This appears to be an unreasonable safety‑related defect and an unreasonable repair burden on consumers.
NHTSA complaint #11723917 — an unverified report by a vehicle owner.
Mission Viejo, CA
ELECTRICAL SYSTEM
I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive unit has failed. Because Lexus designed this sensor as part of the transmission assembly, the dealer has stated the sensor cannot be replaced separately and that the only repair is to replace the entire transmission. Lexus is refusing to acknowledge this as a manufacturing defect and is requiring me, the consumer, to pay the full cost of a complete transmission replacement, estimated at approximately $9,040.03, solely due to the failure of this internal temperature sensor. This is a critical component used to monitor drive motor/transmission temperature. A malfunctioning sensor of this type can lead to improper system operation, possible overheating, loss of power, or unpredictable behavior of the hybrid drive system while the vehicle is in motion, which presents a safety risk to occupants and other road users. This failure occurred during normal use on public roads and not due to any accident, abuse, or modification. I am requesting that NHTSA investigate whether there is a design or manufacturing defect in the drive motor/transmission temperature sensor and its housing or circuitry on the 2020 Lexus RX 450h (and related Toyota/Lexus hybrid models) that forces owners to replace the entire transmission when this internal sensor fails. This appears to be an unreasonable safety‑related defect and an unreasonable repair burden on consumers.
NHTSA complaint #11723917 — an unverified report by a vehicle owner.
Mission Viejo, CA
ENGINE
I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive unit has failed. Because Lexus designed this sensor as part of the transmission assembly, the dealer has stated the sensor cannot be replaced separately and that the only repair is to replace the entire transmission. Lexus is refusing to acknowledge this as a manufacturing defect and is requiring me, the consumer, to pay the full cost of a complete transmission replacement, estimated at approximately $9,040.03, solely due to the failure of this internal temperature sensor. This is a critical component used to monitor drive motor/transmission temperature. A malfunctioning sensor of this type can lead to improper system operation, possible overheating, loss of power, or unpredictable behavior of the hybrid drive system while the vehicle is in motion, which presents a safety risk to occupants and other road users. This failure occurred during normal use on public roads and not due to any accident, abuse, or modification. I am requesting that NHTSA investigate whether there is a design or manufacturing defect in the drive motor/transmission temperature sensor and its housing or circuitry on the 2020 Lexus RX 450h (and related Toyota/Lexus hybrid models) that forces owners to replace the entire transmission when this internal sensor fails. This appears to be an unreasonable safety‑related defect and an unreasonable repair burden on consumers.
NHTSA complaint #11723917 — an unverified report by a vehicle owner.
Missouri City, TXCrash
AIR BAGS
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
Missouri City, TXCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.
NHTSA complaint #11718294 — an unverified report by a vehicle owner.
La Quinta, CA
AIR BAGS
The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V365000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11686349 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
I have reached out to my dealer over the past 5 yrs and Corporate as well about the recall on my 2020 Lexus RX 350. I have since paid the car off and feel the remedy has fell on death ears. The last two services I inquired about a fix, Sterling McCall lexus in Clear Lake texas never responded back to me. I need some kind of resolution to this recall. Vehicle has 31K miles on it and the only place I can trade it in is Lexas.
NHTSA complaint #11685590 — an unverified report by a vehicle owner.
Santa Clara, CA
AIR BAGS
There was a recall on my car like 2 years ago. The air bag is not working. However, they didn’t fix my car and didn’t give me an estimation on this. It is not safe to drive a car without air bag.
NHTSA complaint #11682929 — an unverified report by a vehicle owner.
Long Beach, CA
AIR BAGS
The contact owns a 2020 Lexus RX 450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11681713 — an unverified report by a vehicle owner.
Deptford, NJ
AIR BAGS
The contact owns a 2020 Lexus RX-350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts for the recall repair was not yet available. The contact had not experienced a failure.
NHTSA complaint #11677577 — an unverified report by a vehicle owner.
Ponte Vedra Beach, FL
TIRES:TREAD/BELT
Tires installed by Lexus on Sept 27, 2022 are shredding and coming apart in chunks at 37,000 miles; tire is rated 60,000 miles. This is 56% of the projected life of the tire. Previous tires, same brand and size, only lasted 29,000 miles; 1/2 of the life of the tire. Current tires have good tread depth and life left if the chunks were not uniformly coming off of all tires. This condition leaves the tire vulnerable to road hazards and moderately sharp objects. Failure is clearly imminent. Dealer, upon inspection July 1, 2025, did suggest immediate replacement of the tires at normal retail prices. No warnings or alerts or other symptoms are present. There has been a slight loss of air pressure.
NHTSA complaint #11675395 — an unverified report by a vehicle owner.
San Juan Capistrano, CA
AIR BAGS
This vehicle, and those of its generation, have had an active passenger airbag recall since December 2023. There has been no news on a remedy, nor any meaningful updates on progress. I am unable to transport passengers in my front seat as I am afraid for their safety and my own liability.
NHTSA complaint #11668757 — an unverified report by a vehicle owner.
Turlock, CA
AIR BAGS
I received a notice that there was a recall on my car. I received this notice on December 20, 2023. This issue still has not been addressed.
NHTSA complaint #11667822 — an unverified report by a vehicle owner.
at 46,000 milesZionsville, PACrash
AIR BAGS
The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. The contact stated that the rear end of his vehicle was crushed as well as the front end. The contact stated that the police and emergency services had arrived on the scene. The contact stated that his wife and son were transported to the hospital. The contact stated that his wife had suffered neck whiplash, cuts, and abrasions to her face, arms, and knees. The contact stated that his son also had whiplash, and had suffered a broken jaw. The contact stated that his son had cuts on his face and inside his mouth that required stitches. The police had written a report. The vehicle was towed to an impound lot and declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.
NHTSA complaint #11662427 — an unverified report by a vehicle owner.
Boynton Beach, FL
AIR BAGS
The contact owns a 2020 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11661219 — an unverified report by a vehicle owner.
Round Rock, TX
AIR BAGS
The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11656116 — an unverified report by a vehicle owner.
Naples, FL1 injured
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT COSTS $2000 TO FIX AND I HAVE A $1000 DEDUCTIBLE :( :( NO WARNING JUST SOUNDED LIKE A BOMB OR GUNSHOT GOING OFF. MY HUSBAND HAS HAD RINGING IN THE EARS SINCE IT WAS SO LOAD AND RIGHT ABOVE HIS HEAD!!!!
NHTSA complaint #11639337 — an unverified report by a vehicle owner.
Mineral Wells, TX
AIR BAGS
The contact owns a 2020 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11637562 — an unverified report by a vehicle owner.