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FaultScore report

2015 Lexus RX350 problems

Owners have filed 58 complaints about the 2015 Lexus RX350 with NHTSA between 2015 and 2021. The largest single group is the other & unspecified. Across this model's run it ranks 6 of 14 worst.

Read the complaints What breaks Worst years for the Lexus RX350 All 2015 cars
D

FaultScore 70/100

Higher is worse. Measured against the other years of the Lexus RX350.

How this is worked out

The numbers

58

Complaints

10

Crashes reported

3

Fires reported

3

Injuries reported

22,000 mi

Median mileage at failure

Half of reported failures happened before this

70%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 39 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Lexus RX350. 50 means typical for this model; 100 means roughly double.
Severity — 100
27.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
70% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Lexus RX350

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Lexus RX350

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 10 17.2%

Median failure at 28,350 miles

Engine & Cooling 9 15.5%

0 crashes, 2 fires · median 27,500 mi

Fuel & Propulsion 7 12.1%

Median failure at 28,650 miles

Acceleration & Cruise Control 7 12.1%

3 crashes, 0 fires · median 16,000 mi

Airbags 5 8.6%

5 crashes, 0 fires · median 30,000 mi

Body & Structure 4 6.9%

Median failure at 13,750 miles

Electrical System 3 5.2%

0 crashes, 1 fires · median 4,800 mi

Seat Belts 2 3.4%

Median failure at 63,140 miles

Windows, Mirrors & Wipers 2 3.4%

Median failure at 21,300 miles

Brakes 2 3.4%

1 crashes, 0 fires · median 26,500 mi

Transmission & Drivetrain 2 3.4%

1 crashes, 0 fires · median 35,750 mi

Stability & Traction Control 1 1.7%

Median failure at 16,000 miles

Seats 1 1.7%
Wheels 1 1.7%

Median failure at 3,950 miles

Tires 1 1.7%

Median failure at 3,930 miles

Steering 1 1.7%

Median failure at 48,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 7.5%
1,000 – 9,999 miles 14 26.4%
10,000 – 24,999 miles 11 20.8%
25,000 – 49,999 miles 17 32.1%
50,000 – 74,999 miles 4 7.5%
75,000 – 99,999 miles 2 3.8%
100,000 – 149,999 miles 1 1.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2015 peak 4 Mar 2021

Recalls on the 2015 Lexus RX350

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

14V576000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 80,000 miles Waxhaw, NC Crash 1 injured

AIR BAGS

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACCURATELY DETECTED 3 PASSENGERS.) MY CAR WAS TOTALED, ITS FRAME BENT & ENTIRE FRONT DESTROYED IN THE WRECK. INVESTIGATORS & MECHANICS STATED THEY BELIEVED THE AIR BAGS SHOULD HAVE DEPLOYED IN THIS CASE. I SUSTAINED INJURIES, INCLUDING CONCUSSION, WHIPLASH, LACERATIONS & BRUISES.

NHTSA complaint #11170261 — an unverified report by a vehicle owner.

at 38,000 miles Hickory, NC Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT CALLED ON BEHALF OF HIS SPOUSE WHO OWNS A 2015 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A LIGHT POLE AND TWO PARKED VEHICLES. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA complaint #11102764 — an unverified report by a vehicle owner.

at 27,500 miles Franklin, NJ Fire

ENGINE

ENGINE FIRE WHICH DESTROYED ENTIRE CAR ON A CLEAR 70 DEGREE DAY AT 65 MPH,OPERATOR IS NON SMOKER,ON A WELL MAINTAINED 4 LANE HIGHWAY CAR BURST INTO FLAMES AT 12:30PM CAR EXCLUSIVELY SERVICED AT AUTHORIZED LEXUS DEALERS AND ALL SCHEDULED MAINTAINANCE COMPLETED

NHTSA complaint #11100736 — an unverified report by a vehicle owner.

at 52,000 miles FT Myers Beach, FL Crash 2 injured

AIR BAGS

TAKATA RECALL WHILE STOPPED AT RED LIGHT. MY CAR WAS HIT HEAD-ON BY ANOTHER VEHICLE. MY CAR WAS TOTALED. NO AIRBAGS DEPLOYED IN MY CAR. MYSELF AND MY DAUGHTER SEATED ON PAX SEAT WERE INJURED. I WAS THROWN INTO STEERING WHEEL WHICH RESULTED IN BROKEN STERNUM. POLICE WERE SURPRISED THE BAGS DID NOT DEPLOY. I CONTACTED LEXUS, THEY SAID ATTORNEYS WOULD DISCUSS IT WITH ME. I SAID I JUST WANTED THEM TO LOOK AT THE CAR AND EXPLAIN WHY THE BAGS DID NOT DEPLOY THIS WAS IN MID NOV. THEY SAID ENGINEERING WOULD GO LOOK AT AUTO. [XXX] ENGINEERING WAS TO COORDINATE THE EVENT. THEY KEPT PUTTING IT OFF AND OBVIOUS TO ME THEY JUST WANT TO BURY THE INCIDENT. THE CAR IS AT AUCTION BLOCK AND WILL BE SOLD WITHIN THE NEXT MONTH AND CUT UP. I THINK THERE COULD BE A SAFETY ISSUE AND IT NEEDS TO BE LOOKED AT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10939585 — an unverified report by a vehicle owner.

at 13,500 miles Sterling, VA Crash

POWER TRAIN

TRANSMISSION UPSHIFT AND DOWNSHIFT TIMING IS WEIRD. PRESS ACCELERATOR TO GET MORE POWER TO PASS ANY VEHICLE ON THE ROAD AND TRANSMISSION VERY UNTIMELY UPSHIFT INTO HIGHER GEAR REDUCING THE POWER TO WHEELS. CREATES A DANGEROUS SITUATION SINCE LACK OF POWER REQUIRES PRESSING THE ACCELERATOR EVEN HARDER. ENGINE REACTS BY DOWNSHIFTING BUT POWER COMES TO WHEELS FEW SECONDS LATER AND OTHER CARS ON ROAD ALREADY CLOSE IN AND START HONKING.

NHTSA complaint #10891809 — an unverified report by a vehicle owner.

at 30,000 miles Montgomery, TX Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNED A 2015 LEXUS RX350. WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/08/16*LJ THE CONSUMER STATED THE SEAT BELTS AND SHOULDER HARNESSES FAILED TO RESTRAIN PASSENGERS

NHTSA complaint #10883269 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 133,000 miles Kingsland, TX

ENGINE

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

NHTSA complaint #11405765 — an unverified report by a vehicle owner.

at 58,000 miles Naple, FL

POWER TRAIN

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

NHTSA complaint #11398045 — an unverified report by a vehicle owner.

at 58,000 miles Naple, FL

ENGINE

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

NHTSA complaint #11398045 — an unverified report by a vehicle owner.

at 58,000 miles Naple, FL

FUEL/PROPULSION SYSTEM

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

NHTSA complaint #11398045 — an unverified report by a vehicle owner.

Hampton, GA

ELECTRICAL SYSTEM

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISABLED SENIOR, AND THIS IS A FINANCIAL HARDSHIP ON ME. BY KEEP TURNING THE MIRROR, I AM AFRAID IT MIGHT BREAK. I DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN.

NHTSA complaint #11396002 — an unverified report by a vehicle owner.

at 35,000 miles Arlington, VA

ENGINE

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

NHTSA complaint #11375433 — an unverified report by a vehicle owner.

at 35,000 miles Arlington, VA

FUEL/PROPULSION SYSTEM

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

NHTSA complaint #11375433 — an unverified report by a vehicle owner.

Winter Park, FL

FUEL/PROPULSION SYSTEM

WHEN INITIALLY ENTERING MY VIN: [XXX] , RESULTS CAME UP AS A 2015 RX 330 WHICH IS INCORRECT. MINE IS AN RX 350. THIS LEFT ME UNSURE WHETHER OR NOT THE INFORMATION WHICH FOLLOWED WAS CORRECT???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11325964 — an unverified report by a vehicle owner.

at 78,281 miles Venice, FL

SEAT BELTS

ON MARCH 17, 2020 WHEN BUCKLING MY DRIVER SIDE SEAT BELT, THE FEMALE END THAT IS SUPPOSE TO BE BOLTED INTO PLACE WAS ONLY ATTACHED BY WIRES. I LOOKED UNDER THE SEAT AND FOUND WASHER AND NUT ON THE FLOOR. MY SON HELPED ME REATTACH THE PARTS TOGETHER. ON MONDAY, I MADE APPOINTMENT WITH THE WILDE LEXUS OF SARASOTA. THEY REINSTALLED THE DRIVER SIDE SEAT BELT BUCKLE AND RETORQUED IT. I WAS TOLD BY THE COSTUMER SERVICE REPRESENTATIVE AT WILDE LEXUS THAT IT MAY HAVE WORKED IT'S WAY LOSE OR IT WAS INSTALLED IMPROPERLY AT FACTORY. EITHER WAY, I FEEL THIS IS A SERIOUS SAFETY HAZARD. I WOULD LIKE TO KNOW THAT THIS CAR AND OTHER LEXUS RX350 WOULD NOT HAVE SEAT BELTS FAILING.

NHTSA complaint #11325182 — an unverified report by a vehicle owner.

at 42,000 miles SAN Antonio, TX

FUEL/PROPULSION SYSTEM

MY CAR STALLS ON ACCELERATION. NO CHECK ENGINE LIGHT COMES ON. I HAVE RESEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE RECALLS FOR FUEL PUMP FAILURES ON SOME TOYOTAS I HAVE CHECKED WITH THE DEALER AND THE RECALL SITE USING THE VIN. NOTHING I BELIEVE I HAVE A DEFECTIVE FUEL PUMP THAT WAS INSTALLED ON MY VEHICLE. I WOULD APPRECIATE TOYOTA REPAIR IT. .

NHTSA complaint #11318976 — an unverified report by a vehicle owner.

at 18 miles Reno, NV

ENGINE

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

NHTSA complaint #11317947 — an unverified report by a vehicle owner.

at 18 miles Reno, NV

FUEL/PROPULSION SYSTEM

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

NHTSA complaint #11317947 — an unverified report by a vehicle owner.

at 44,000 miles Knoxville, TN

ENGINE

THE PUSH-BUTTON (KEYLESS ENTRY) IGNITION DID NOT KILL THE MOTOR. MY CAR ENGINE RAN FROM APPROXIMATELY 6 P.M. IN AN ENCLOSED GARAGE DIRECTLY BELOW MY BEDROOM. AT 4:30 A.M. I WAS AWAKENED BY MY CARBON MONOXIDE DETECTOR. THE ENTIRE HOUSE WAS FILLED WITH TOXIC FUMES. FIRST RESPONDERS TO MY 911 CALL SAID THE DETECTOR DEFINITELY SAVED MY LIFE. I WAS A LITTLE DIZZY AND HAD A HEADACHE BUT WAS OK AFTER AWHILE. IT TOOK NEARLY 3 HOURS FOR THE FIRST RESPONDERS' CO2 MONITOR TO SHOW SAFE AIR THROUGHOUT MY HOUSE. I HAVE SINCE LEARNED THAT MANY PEOPLE HAVE DIED OR SUFFERED BRAIN DAMAGE UNDER THE SAME CIRCUMSTANCES, AND DOZENS OF PEOPLE HAVE TOLD ME THAT THEY EXPERIENCED SIMILAR FAILURES TO SHUT DOWN THE ENGINE. FORTUNATELY, THEIR CARS WERE NOT IN GARAGES WHEN IT HAPPENED TO THEM.

NHTSA complaint #11302550 — an unverified report by a vehicle owner.

at 3,000 miles Blue Ridge, GA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF CHATTANOOGA (5800 LEE HWY CHATTANOOGA TN) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

NHTSA complaint #11299690 — an unverified report by a vehicle owner.

at 48,300 miles Raleigh, NC

UNKNOWN OR OTHER

IN THE EARLY AFTERNOON OF NOVEMBER 24, 2019, MY WIFE WAS DRIVING HER 2015 LEXUS RX350 ON A HIGHWAY NEAR ATHENS, GEORGIA WHEN THE SUNROOF GLASS SUDDENLY EXPLODED WITHOUT WARNING, SENDING SHARDS OF GLASS THROUGHOUT THE INTERIOR CABIN OF THE VEHICLE.

NHTSA complaint #11282075 — an unverified report by a vehicle owner.

at 29,700 miles Laguna Niguel, CA

UNKNOWN OR OTHER

VEHICLE STATIONARY AT A MOBILE GAS STATION IN LAGUNA NIGUEL. ON OR ABOUT 10/2019. WHILE FILLING THE GAS TANK WITH GASOLINE, INSTAED OF THE FUEL BEING SHUT OFF WHILE FUELING AND THE FUEL SYATEM WAS FULL, THERE WAS OVER FLOW OF GASOLINE, CAUSING FUEL TO FLASH BACK ALL OVER THE PERSON FUELING AND COVERING LARGE AREAS OF SKIN AND CLOTHING.

NHTSA complaint #11281605 — an unverified report by a vehicle owner.

at 36,600 miles Gainsville, GA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS DETERMINED THAT IT WOULD NOT BE REPAIRED DUE TO WARRANTY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN. *DT

NHTSA complaint #11253672 — an unverified report by a vehicle owner.

at 31,000 miles Austin, TX

STRUCTURE:BODY

THE SUNROOF SHATTERED WHILE WE WERE DRIVING ON THE INTERSTATE. WE DID NOT SEE OR HEAR ANYTHING HITTING THE SUNROOF BEFORE IT SHATTERED.

NHTSA complaint #11204479 — an unverified report by a vehicle owner.

at 80,000 miles Waxhaw, NC Crash 1 injured

AIR BAGS

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACCURATELY DETECTED 3 PASSENGERS.) MY CAR WAS TOTALED, ITS FRAME BENT & ENTIRE FRONT DESTROYED IN THE WRECK. INVESTIGATORS & MECHANICS STATED THEY BELIEVED THE AIR BAGS SHOULD HAVE DEPLOYED IN THIS CASE. I SUSTAINED INJURIES, INCLUDING CONCUSSION, WHIPLASH, LACERATIONS & BRUISES.

NHTSA complaint #11170261 — an unverified report by a vehicle owner.

at 48,000 miles Edgewood, KY

SEAT BELTS

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION AT THE DEALER. THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE ISSUE OR FIND ANY PROBLEMS. FOR ME, THIS IS A SERIOUS SAFETY CONCERN. SUDDEN UNEXPECTED SEVERE BRAKING COULD RESULT IN A MAJOR REAR-END COLLISION.

NHTSA complaint #11144947 — an unverified report by a vehicle owner.

at 48,000 miles Edgewood, KY

STEERING

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION AT THE DEALER. THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE ISSUE OR FIND ANY PROBLEMS. FOR ME, THIS IS A SERIOUS SAFETY CONCERN. SUDDEN UNEXPECTED SEVERE BRAKING COULD RESULT IN A MAJOR REAR-END COLLISION.

NHTSA complaint #11144947 — an unverified report by a vehicle owner.

at 48,000 miles Edgewood, KY

SERVICE BRAKES

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION AT THE DEALER. THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE ISSUE OR FIND ANY PROBLEMS. FOR ME, THIS IS A SERIOUS SAFETY CONCERN. SUDDEN UNEXPECTED SEVERE BRAKING COULD RESULT IN A MAJOR REAR-END COLLISION.

NHTSA complaint #11144947 — an unverified report by a vehicle owner.

Charlotte, NC

SEATS

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE BENEATH? THIS SHOULD NOT BE. IF THE AC IS ON HOT AIR IS BLOWING OUT OF THE REAR VENT.

NHTSA complaint #11141915 — an unverified report by a vehicle owner.

Miami, FL

UNKNOWN OR OTHER

VEHICLE WAS NOT LOCKING PROPERLY. TOOK IT TO THE DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT ONE OF THE ACTUATORS WAS AT FAULT, AND IT WAS REPAIRED. ABOUT 3 MONTHS LATER, OR 4K MILES LATER SAME PROBLEM STARTED HAPPENING AGAIN. THIS TIME, THEY ARE SAYING IT IS ANOTHER ACTUATOR. AT THIS RATE, IT SEEMS LIKE I MAY HAVE TO KEEP CHANGING OR GETTING NEW ACTUATORS. THIS WOULD APPEAR TO BE SOME SORT OF DEFECT, AND IF THE DOORS ARE NOT LOCKING PROPERLY, I AM AFRAID IT COULD LEAD TO SOME WORSE SAFETY CONCERNS. THE DOOR DOESN'T UNLOCK OR OPEN ACCIDENTALLY. HOWEVER, IT DOESN'T LOCK AUTOMATICALLY, UNLESS IT IS MANUALLY LOCKED..

NHTSA complaint #11141876 — an unverified report by a vehicle owner.

Charlotte, NC

UNKNOWN OR OTHER

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE BENEATH? THIS SHOULD NOT BE. IF THE AC IS ON HOT AIR IS BLOWING OUT OF THE REAR VENT.

NHTSA complaint #11141915 — an unverified report by a vehicle owner.