74 of the 2,566 complaints filed about the Lincoln Continental are about the other systems — 3% of everything owners reported. The worst model year for it is 2017.
74
Complaints
3%
Share of all complaints
2
Crashes
1
Fires
UNKNOWN OR OTHER
I have a 2017 Lincoln Continental that the passenger side front door will not open from the inside.
NHTSA complaint #11730206 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Drivers door latch is failing to engage properly making it so the door can not closed right away. No matter how you close the door it always pushes right back open sometimes the door will semi latch but still poses the hazard of opening while driving. It has been inspected by the dealer to confirm the issue. There has been a recall for this exact issue however my vin number was not included and upon contacting Lincoln I was told there was nothing that they could do and my options were to wait until there could be the recall extended to my vehicle or just pay out of pocket. The dealership charges 2,600+Tax for the door latch replacement. As of now there is no warning lamps present and no warning lamps/driver display messages have appeared at all from the issue. If the door opens while driving there is the hazard of potential of falling out of the vehicle, or the door crashing into another object or vehicle causing an accident and or damage.
NHTSA complaint #11726717 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My car has had 1 or all 4 of the outside door latches fail for 3-4 times now over its lifetime. Only under warranty for 10 years or 100k miles. Very expensive repair, at $1500 for 1 latch, or $5500 for all 4. This is almost the value of the whole car now. This happens to ALL Lincoln Continentals and is very infamous & common for them & should be a lifetime recall warranty item for safety. Also, both Catalytic convertor show to be failing within 150k-165k miles which is way too soon. And another very expensive fix.
NHTSA complaint #11724828 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2019 door is not latching. I see that a recall was issued but my vehicle was not included
NHTSA complaint #11718613 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Passenger Door Latch sensor failure. Door Latches were under recall 2017 to 2019 Lincoln Continental sedans built from Nov. 30, 2015, through Nov. 14, 2018, at Ford's Flat Rock assembly plant in Michigan to include 2020 manufactured in Flat Rock. My car was manufactured in Flat Rock, MI
NHTSA complaint #11677490 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
At issue is the on board display “Park Brake Limited Function Service Required” sometimes followed by flashing brake light. When this happens vehicle needs to pull over and stop and release the parking brake to go back to normal. . Also, there are times when light flashes ithe alarm goes off. Multiple times to shut off. The diagnosis was a faulty ABS-Module, which is now obsolete by Lincoln. We have tried many venues to find one and major parts house said he found none available in the U.S. Talking with Lincoln they had no answers. Question not answered by Lincoln are we at risk driving this vehicle. At the time vehicle drives great, since the ABS-Module affects other main parts of the vehicle, we are worried if another function is disrupted will it cause an issue. Such as an accident. Question, can we continue to drive this car safely. All information I’ve included can be verified by Korum Lincoln in Puyallup, Wa. 253-845-6600. The obsolete ABS-Module is the problem. Our safety is a concern!
NHTSA complaint #11651153 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE FRONT RIGHT DOOR DOES NOT CLOSE. THE DOOR SWINGS OPEN AND DOES NOT LATCH CREATING A SAFETY ISSUE FOR THE PASSENGER RIDING IN THE FRONT SEAT. MY CAR IS PRESENTLY AT PLANET FORD IN HOUSTON TEXAS WHERE THEY ARE CHARGING ME $2000 FOR THE REPAIR, WHICH I FEEL IS NOT MY FAULT FOR THIS DEFECTIVE ISSUE. THIS PROBLEM DID OCCUR EARLIER BUT WE WERE ABLE TO CORRECT IT BY CLICKING THE LOCK. THAT IS NO LONGER WORKING FOR US, SO WE TOOK IT IN FOR REPAIRS.
NHTSA complaint #11641163 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The driver door would not latch closed all of a sudden, had to be secure to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 65,000 miles. This repair was within my extended vehicle warranty.
NHTSA complaint #11597767 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The driver side passenger door handle failed and would not open from the outside. This occurred at approximately 75,003 miles. This repair was just outside my extended vehicle warranty.
NHTSA complaint #11597768 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The driver side rear passenger door would not latch closed and had to be secured to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 79,000 miles. This repair was not covered by dealer. This was a latch and motor repair of $1,000, also caused an expense of an additional $550 to me of a rental car as dealer did not get a part for 6 days. Lincoln Concierge could care less, just awful customer relations from Ford/Lincoln.
NHTSA complaint #11597769 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Drivers door latch will NOT lock/engage after opening door.
NHTSA complaint #11560400 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Lightly leaned on door when it was shutting, making it so it wouldn't shut all the way, soft close system engaged jamming the door and making it impossible without destroying the door/motor to open even with the emergency release latch in the map compartment of my vehicle (driver side under the electronic release button) the door eventually threw up an error letting me know the door was malfunctioning and was ajar when it wasn't. I had to climb over to the passenger seat to get out and after trying to figure out a way to release the door with about 5 minutes of effort the door finally released by holding the open button and pulling constantly at the cost of the soft close motor and a constant error message on screen with a yellow wrench on the dash. No other info on other faults are known as of yet. I have not been able to bring it to a dealer as of yet but I will update this as soon as I do I can probably reproduce it on another door but I fear doing so will have a chance to never being able to open the door again. This can be a huge issue in the event of an emergency where you need to spend extra time to break the window or crawl out and if the car lacks power with doors lock NO DOOR can be opened as the emergency release latch only works on the drivers door.
NHTSA complaint #11552433 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On July 09, 2022 I delivered my vehicle to Heller Ford 700 Main Street El Paso, IL, (309) 527-6050 to have my original Cabin Air Filter eeplaced with a unit which I supplied. Their technician performed a commendable removal of the original unit. He found the original Motor Craft Cabin Air Filter had deteriated to a black fragmented crust which had clogged the blower motor to the extent the motor had to be removed and bown out, and reinstalled prior to the instillation of the new filter! I have no reservations against Heller Ford and it Service Facility Staff, mine is with Lincoln My car had 56,687 miles at the time of the service, The service manual recommends changes be made at 20,000 - 30,00 miles. My vehicle is highway driven no city stop and go traffic, I asked the sevice staff if they ever seen a cabin air filter in such shape- they said no I Purchased my vehicle from Sutton Lincoln/Ford in 2018 new off the lot and this vehicle is used for 100% pleasure driving. I feel the Cabin Air Filter was defective when it was installed at the factory! I contacted Lincoln Way - Case # 37545937 c/o Joan Turetsky Claim Service MGR. Little of no help (1-800 - 521-4140) I feel I should be reimbursed for my efforts due to a defective filter
NHTSA complaint #11473460 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Drivers side rear door wont unlock
NHTSA complaint #11461313 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The electric door latching mechanisms fail to fully latch the driver's door shut when pulled to the first detent. In order to fully engage the door latches, it was necessary to slam the door. The first occurrence coincided with unusually cold weather (34 degrees f). These door latches had previously been the subject of a recall which first delayed the dealer's ability to sell the car to me. Then, suddenly, even though the parts were reportedly still unavailable, the dealer claimed to have been able to use company connections to obtain parts early and claimed to have carried out the recall before selling me the car in April 2019. About a year later, the latches malfunctioned, draining the car's battery over the course of about two days, after which, the same dealer "reprogrammed" the latches and replaced the battery. Now trouble with the same door latches emerges again.
NHTSA complaint #11448466 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I am not aware of an accident involving this defect. I am reporting a safety concern that occurred to me after I bought the car. All door controls(inside and out) are electronic. Doors are electronically opened by pressing a button. In the event of a crash that disables the electric system, occupants would be trapped in a locked car with no way to open the door. For this apparent reason, the driver's side door has a very small mechanical lever low on the driver's side door panel that will open the door in case of electrical failure. However, the lever is NOT conspicuous and many owners may not be aware of it's existence. Moreover, the driver's door is the ONLY door with a backup mechanical lever to open the door. In a crash, it may not be feasible to remove all occupants through the driver's door. In the event of a crash that disables the car's electrical system AND damages the driver's door sufficiently to prevent opening, all occupants would be trapped in the vehicle. If occupants are also exposed to fire or water hazard, it could easily result in a fatality. I believe that NHTSA and Lincoln should consider a recall to install conspicuous mechanical levers in ALL doors, or alternatively, install a redundant battery backup system that would allow doors and window to be opened in the event that the primary electrical system is compromised in a crash. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11434777 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Defective E-Latch (press button activated door latch), rear passenger side door. The button is defective- subject to recall, however, my VIN not included. In addition to the defective button installed on our car; this car has a safety design defect in that the manufacturer has not provided the rear passengers a mechanical means of escape in the event of an accident and the button malfunctions or is defective (as is the case with our vehicle). The manufacturer provides such a latch for the front seat passengers. But apparently had no concern for the safety of the rear passengers. I called Lincoln and alerted them to my concerns- they refused to replace my defective button (car out of warranty and not subject to the VIN specific recall) and similarly were unconcerned regarding my concerns over the hazards presented by the negligent design. All of these cars should be recalled and those E-Latches replaced and the rear doors retrofitted with an emergency mechanical latch.
NHTSA complaint #11433270 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
NHTSA complaint #11413854 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHICLE WAS STATIONARY. BEGAN 12/11/2018 UNTIL PRESENT.
NHTSA complaint #11324349 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DOORS ON OUR 2017 LINCOLN CONTINENTAL OPEN WHILE DRIVING. WE CALLED THE DEALERSHIP AND THEY SAID THEY CANNOT FIX IT FOR ANOTHER YEAR. IT IS UNSAFE TO DRIVE BECAUSE OF DOORS OPENING AT TIMES AND NOT UNLOCKING AT TIMES TOO. WE CALLED THE DEALERSHIP AS SOON AS WE FOUND OUT THIS PROBLEM LAST YEAR AND THEY JUST TOLD US TO CALL THIS YEAR, SO WE DID - SO BASICALLY WE HAVE TO WAIT 2 YEARS TO GET OUR LINCOLN FIXED? DOORS OPEN WHILE DRIVING. DOORS WILL NOT LATCH WHILE DRIVING OR STATIONARY.
NHTSA complaint #11306276 — an unverified report by a vehicle owner.