39 of the
2,025 complaints filed about the Lincoln MKZ
are about the driver-assist systems —
2% of everything owners reported.
The worst model year for it is 2015.
39
Complaints
2%
Share of all complaints
2
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a distorted image and the message "Camera Unavailable - Please Contact the Dealer" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
NHTSA complaint #11758219 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image, and the message "Camera Unavailable - Please Contact the Dealer" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.
NHTSA complaint #11756668 — an unverified report by a vehicle owner.
While in reverse of my vehicle, the back-up camera display either goes completely black, displays an error message or glitches turning itself on/off at random. Referencing recall “25v695“ this recall has been on notice with no follow up since I received the notification letter on October 2025. This is a very high safety risk when in reverse potentially causing a crash with other vehicles, striking nearby objects or worse.
NHTSA complaint #11755618 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11755488 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera occasionally displayed a distorted image while in Reverse(R). No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11743007 — an unverified report by a vehicle owner.
The contact owns a 2016 Lincoln MKZ. The contact stated that the back over prevention camera would display a black screen whenever in reverse. The camera would fail the majority of the time when in reverse. The failure related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted, and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11735998 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln MKZ. The contact stated that upon shifting to reverse(R), the rear-view camera image was delayed and briefly distorted while displayed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired due to the cost. The failure mileage was approximately 55,000.
NHTSA complaint #11727900 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the back-over prevention displayed a brief image, nearly causing the vehicle to crash on several occasions. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000.
NHTSA complaint #11724741 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted and foggy. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11717569 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact was advised of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle on the side appeared on the opposite side in the camera. The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. Several unknown messages were displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA complaint #11712962 — an unverified report by a vehicle owner.
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while in reverse(R). The dealer was contacted and related the failure to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 134,000.
NHTSA complaint #11712110 — an unverified report by a vehicle owner.
The contact owns a 2014 Lincoln MKZ. The contact stated that the rearview camera displayed a flipped image while reversing. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
NHTSA complaint #11695490 — an unverified report by a vehicle owner.
The electronic parking brake engages on its own and locks causing the rear tire to lock while driving which then causes friction and the tire to smoke heavily which could cause fire or bad accident. I have replaced caliper, caliper actuator, rotor, brake pad, wheel speed sensor, wheel bearing and nothing has fixed the issue
NHTSA complaint #11687237 — an unverified report by a vehicle owner.
The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the dealer. I took it to the Ford dealer and said to fix the issue the camera would have to be replaced.
NHTSA complaint #11687210 — an unverified report by a vehicle owner.
The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11686595 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11684577 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKZ. The contact stated that the back-over prevention camera was inoperable. The contact stated that occasionally the screen was distorted or blank. The message that the camera was unavailable was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
NHTSA complaint #11675259 — an unverified report by a vehicle owner.
The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was inoperable, and the message "Camera Is Unavailable" was displayed. An unknown dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 43,800.
NHTSA complaint #11674318 — an unverified report by a vehicle owner.