Owners have filed 176 complaints
about the 2012 Lincoln MKZ with NHTSA between 2012 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 2 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Lincoln MKZ. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 53
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
33.1%
1,000 – 9,999 miles
77.2%
10,000 – 24,999 miles
1212.4%
25,000 – 49,999 miles
2121.6%
50,000 – 74,999 miles
2222.7%
75,000 – 99,999 miles
99.3%
100,000 – 149,999 miles
1717.5%
150,000+ miles
66.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2012peak 16Nov 2025
NHTSA investigations into the 2012 Lincoln MKZ
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE14030Opened 2 Oct 2014Closed 10 Sep 2015STEERING:ELECTRIC POWER ASSIST SYSTEM
Electric power steering failure
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with...
Recalls on the 2012 Lincoln MKZ
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021029274,737 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 201522425,195 units in Canada
Steering
On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. This would unexpectedly increase the steering effort force necessary to steer the vehicle at lower vehicle speeds, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs as necessary and will reprogram the EPS controller with updated software. In the event that an EPS fault occurs, this updated software would allow for continued EPS function while displaying visual and audible warnings to the driver until the end of the drive cycle.
Reports where the owner recorded a crash, a fire, an injury or a death.
Yucca Valley, CAFire
UNKNOWN OR OTHER
On August 30, 2022, upon traveling home from Palm Springs airport, I stopped at a restaurant in Morongo Valley. As I was eating, someone said that a car was on fire under the hood. The fire department jawed up the hood and put the fire out under the hood. The police and the fire department were called and present to file a report. I had it towed to my house. I believe that this a safety issue.
NHTSA complaint #11525615 — an unverified report by a vehicle owner.
Yucca Valley, CAFire
FIRERELATED
On August 30, 2022, upon traveling home from Palm Springs airport, I stopped at a restaurant in Morongo Valley. As I was eating, someone said that a car was on fire under the hood. The fire department jawed up the hood and put the fire out under the hood. The police and the fire department were called and present to file a report. I had it towed to my house. I believe that this a safety issue.
NHTSA complaint #11525615 — an unverified report by a vehicle owner.
at 72,000 milesWhiting, INCrash1 injured
UNKNOWN OR OTHER
The contact owned a 2012 Lincoln MKZ. The contact stated while entering a gated garage, when lifting his foot from the brake pedal, the vehicle accelerated independently and crashed into a parked vehicle and continued to accelerate and pushed the first vehicle into two additional vehicles. The contact stated he depressed the brake pedal but failed to stop the vehicle. The contact stated he was not aware if any warning lights were illuminated. The front driver air bag did deploy. The contact stated he sustained a cut on his left hand from the seat belt but did not seek medical attention for the cut. An ambulance did come to the location and verified he did not have any other injuries. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then the insurance towed to an unknown location. A dealer was not contacted. The manufacturer had been informed of the failure in letter form. The failure mileage was approximately 72,000.
NHTSA complaint #11430984 — an unverified report by a vehicle owner.
at 60 milesOrlando, FLCrash1 injured
STEERING
THERE IS A MAJOR ISSUE WITH THE POWER STEERING
NHTSA complaint #11395001 — an unverified report by a vehicle owner.
at 79,814 milesTucson, AZCrash
STEERING
THE ELECTRONIC STEERING STOPPED WORKING AND THE TRACTION CONTROL SYSTEM LIGHT CAME ON AT THE SAME TIME. I WAS TRAVELING AT LESS THAN 5 MILES PER HOUR AND RAN INTO MY GARAGE DAMAGING THE RIGHT FRONT OF MY CAR. LOCAL DEALER WITHOUT SEEING THE CAR SAID COST WOULD BE AROUND $1800 TO FIX STEERING AND STABILITRAK. THIS WAS A 2012 LINCOLN MKZ HYBRID.
NHTSA complaint #11337748 — an unverified report by a vehicle owner.
at 79,814 milesTucson, AZCrash
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRONIC STEERING STOPPED WORKING AND THE TRACTION CONTROL SYSTEM LIGHT CAME ON AT THE SAME TIME. I WAS TRAVELING AT LESS THAN 5 MILES PER HOUR AND RAN INTO MY GARAGE DAMAGING THE RIGHT FRONT OF MY CAR. LOCAL DEALER WITHOUT SEEING THE CAR SAID COST WOULD BE AROUND $1800 TO FIX STEERING AND STABILITRAK. THIS WAS A 2012 LINCOLN MKZ HYBRID.
NHTSA complaint #11337748 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 135,000 milesBaldwinsville, NY
STEERING
The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The message "Power Steering Assist Fault" was displayed. The contact stated that the failure had progressed over time. The vehicle was taken to a local dealer, where it remained for further investigation; however, the contact was informed that the VIN was not included in NHTSA Campaign: 15V340000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
NHTSA complaint #11697881 — an unverified report by a vehicle owner.
Ethridge, TN
STEERING
My car has lost powering steering three times now. I have replaced the rack and pinion module twice and I’m fixing to a third time. This has happened all within the last 3.5 years
NHTSA complaint #11667052 — an unverified report by a vehicle owner.
Westminster, CA
STEERING
I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on a Southern California highway where there are hundreds of cars. I was on my way to take a final exam, that I could not miss, so I kept driving. Steering was near impossible at low speeds. I went in to take my final and three hours later, when I turned the car back on, the power steering still was not working. After hours of research and years of dealing with this problem, I have found that there was a recall regarding the PSCM in the 2012 Lincoln MKZ. I am unsure if this problem extends to the hybrid model, and if so whether it was remedied by a past owner, but a detailed vehicle history report indicates that it was not. I have never received any notice as to this recall. I do know that my car was manufactured in the applicable time period (2011), and that it is experiencing exactly what the recall describes.
NHTSA complaint #11586690 — an unverified report by a vehicle owner.
Westminster, CA
UNKNOWN OR OTHER
I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on a Southern California highway where there are hundreds of cars. I was on my way to take a final exam, that I could not miss, so I kept driving. Steering was near impossible at low speeds. I went in to take my final and three hours later, when I turned the car back on, the power steering still was not working. After hours of research and years of dealing with this problem, I have found that there was a recall regarding the PSCM in the 2012 Lincoln MKZ. I am unsure if this problem extends to the hybrid model, and if so whether it was remedied by a past owner, but a detailed vehicle history report indicates that it was not. I have never received any notice as to this recall. I do know that my car was manufactured in the applicable time period (2011), and that it is experiencing exactly what the recall describes.
NHTSA complaint #11586690 — an unverified report by a vehicle owner.
Westminster, CA
ELECTRICAL SYSTEM
I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on a Southern California highway where there are hundreds of cars. I was on my way to take a final exam, that I could not miss, so I kept driving. Steering was near impossible at low speeds. I went in to take my final and three hours later, when I turned the car back on, the power steering still was not working. After hours of research and years of dealing with this problem, I have found that there was a recall regarding the PSCM in the 2012 Lincoln MKZ. I am unsure if this problem extends to the hybrid model, and if so whether it was remedied by a past owner, but a detailed vehicle history report indicates that it was not. I have never received any notice as to this recall. I do know that my car was manufactured in the applicable time period (2011), and that it is experiencing exactly what the recall describes.
NHTSA complaint #11586690 — an unverified report by a vehicle owner.
Granbury, TX
STEERING
Power steering control module stop working. Ford is aware of this issue and refusing to classify it as a recall. Vehicle inoperable at 83k miles.
NHTSA complaint #11581296 — an unverified report by a vehicle owner.
Dayton, OH
STEERING
While driving I noticed that at times my steering wheel would be difficult to turn. At first, the problem seemed small until I was trying to make a left turn on a very busy 4-lane road, and without warning the steering wheel became very difficult to turn. I narrowly avoided being hit and ever since then, the steering has not been the same. I sought help at my nearest Ford dealership and after they inspected the car they determined that there was a problem with the steering assist and possibly the rack and pinion. We then discovered that the very same parts were recalled in 2011 for the same make and model car. I was never notified of any recalls and I asked why I was never contacted. The Ford dealership did not know why. According to them the vehicles that were recalled were vehicles that were made at the same facility as mine. They pointed out that normally my car would have been included in the recall and they did not know why I was excluded. I have attached the documentation they provided me proving that my car was built in a factory that had other cars recalled for the same reason. Currently, they are telling me that they cannot honor this recall because my car is not in the system as one that should be included in this recall. Due to the near misses that I have had I believe that this is a serious safety issue and should not be something that I pay over 2000 dollars to repair. Especially since all the other vehicles that had the same problem were recalled and repaired for free. Please help me figure out how to hold them accountable for not notifying me and refusing to honor the safety recall. NHTSA Campaign Number 15V340000
NHTSA complaint #11568886 — an unverified report by a vehicle owner.
at 138,000 milesFarmington Hills, MI
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, he observed abnormal soft feedback from the brake pedal and that the brake pedal depressed to the floorboard before bringing the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a possible brake fluid leak with the brake master cylinder or hydraulic control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 138,000.
NHTSA complaint #11566004 — an unverified report by a vehicle owner.
Minneapolis, MN
SERVICE BRAKES
My brakes stopped working with no warning while driving. All of the brake related lights came on and the pedal went to the floor and I was unable to stop the car. This is a safety issue for the driver and everyone else because there seems to be no warning that the brakes will stop working. I brought the vehicle into a repair shop and they could not find anything wrong with the brakes, however there are multiple reports on this website of the very same issue that I dealt with. When attempting to report this to the ford/lincoln manufacturing, they stated that their system was down and they had no way of taking a report. This is very dangerous and needs to be addressed.
NHTSA complaint #11566117 — an unverified report by a vehicle owner.
My brakes stopped working with no warning while driving. All of the brake related lights came on and the pedal went to the floor and I was unable to stop the car. This is a safety issue for the driver and everyone else because there seems to be no warning that the brakes will stop working. I brought the vehicle into a repair shop and they could not find anything wrong with the brakes, however there are multiple reports on this website of the very same issue that I dealt with. When attempting to report this to the ford/lincoln manufacturing, they stated that their system was down and they had no way of taking a report. This is very dangerous and needs to be addressed.
NHTSA complaint #11566117 — an unverified report by a vehicle owner.
Lebanon, CT
UNKNOWN OR OTHER
i cannot open the front drivers side door from the inside... it is as if the latch became disconnected
NHTSA complaint #11544239 — an unverified report by a vehicle owner.
Calumet Park, IL
SERVICE BRAKES
I was driving and all of a sudden break light came on service break system came on all at one time I never had a problem with this never got a warning before hand , I couldn’t stop the car, break pedal literally on the floor, almost hit 2 cars trying to stop the vehicle, I have brand new break pads, break fluid was checked, had to get the car towed back home because its no longer drivable
NHTSA complaint #11544020 — an unverified report by a vehicle owner.
South Salem, NY
SERVICE BRAKES
Breaks suddenly stopped working. Lights on dash including ABS came on. Car would not stop until pedal pressed almost to floor. Almost as quickly it started working again and our mechanic can not reproduce it. There a number (17) of other complaints describing the problem with more drama. (See [XXX] for one) Incident happened three times, twice going forward and once backing up. Please recall this quickly before someone is killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11534652 — an unverified report by a vehicle owner.
Breaks suddenly stopped working. Lights on dash including ABS came on. Car would not stop until pedal pressed almost to floor. Almost as quickly it started working again and our mechanic can not reproduce it. There a number (17) of other complaints describing the problem with more drama. (See [XXX] for one) Incident happened three times, twice going forward and once backing up. Please recall this quickly before someone is killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11534652 — an unverified report by a vehicle owner.
Freehold, NJ
SERVICE BRAKES
There have been several occasions now where I go to brake and there is no brake! My foot goes all the way down to the floor. This can happen at a steady speak of 50 or at 10 miles an hour. It is very scary and very dangerous. I have had to use my emergency brake to stop the car. I have had my brakes changed and "bled" several times. I am concerned this is going to cause a catastrophic accident. In researching this issue, I have seen that this is a common issue with the Lincoln MKZ. In fact prior years have already had a recall. Please, remedy this issue.
NHTSA complaint #11533180 — an unverified report by a vehicle owner.
Yucca Valley, CAFire
UNKNOWN OR OTHER
On August 30, 2022, upon traveling home from Palm Springs airport, I stopped at a restaurant in Morongo Valley. As I was eating, someone said that a car was on fire under the hood. The fire department jawed up the hood and put the fire out under the hood. The police and the fire department were called and present to file a report. I had it towed to my house. I believe that this a safety issue.
NHTSA complaint #11525615 — an unverified report by a vehicle owner.
Yucca Valley, CAFire
FIRERELATED
On August 30, 2022, upon traveling home from Palm Springs airport, I stopped at a restaurant in Morongo Valley. As I was eating, someone said that a car was on fire under the hood. The fire department jawed up the hood and put the fire out under the hood. The police and the fire department were called and present to file a report. I had it towed to my house. I believe that this a safety issue.
NHTSA complaint #11525615 — an unverified report by a vehicle owner.
Kaufman, TX
STEERING
After getting an oil change and battery software update, I headed home. Before arriving home the warning light to service Power steering and traction control came on. Returned to dealer, they said the power steering needed to be calibrated. Left and before making it home power steering stopped working and warning lights returned. Dealer has stated the power steering gear needs to be replaced but because the milage is 224,000 and the car is over 10 years old Ford will not extend the warranty and it will cost $2,500 to repair.
NHTSA complaint #11493738 — an unverified report by a vehicle owner.
Middleboro, MA
UNKNOWN OR OTHER
Took the car to the dealer to have the driver airbag inflator replaced when it says here there are no parts available yet the dealer fixed something? The dashboard airbag light never went out!!
NHTSA complaint #11488366 — an unverified report by a vehicle owner.
Oakton, VA
AIR BAGS
I was notified April 2021, that my vehicle had an airbag safety recall repair. To date, I have not been notified to bring my vehicle in for the repair to be performed. The parts were to be in the third quarter of 2021, I have been patient. But, this recall addresses the driver side airbag. I am concerned that if it explodes, I could be seriously hurt. Please advise me. What is my next step.
NHTSA complaint #11477937 — an unverified report by a vehicle owner.
Teaneck, NJ
SEAT BELTS
The middle rear seat belt became stuck around my child and could not be removed. It progressively became tighter and tighter as we tried to unbuckle it. Ultimately the seatbelt needed to be cut off
NHTSA complaint #11460584 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11444492 — an unverified report by a vehicle owner.
Carmel, IN
UNKNOWN OR OTHER
While traveling at approximately 22 mph I entered a roundabout when the steering wheel pulled out of my hand and the car was no longer turning, but going straight towards another car that was waiting to enter the roundabout. The car no longer had power steering but I was able to steer past the waiting vehicle and into a curb where I stopped the vehicle off the road. There was no warning prior to the incident, with the traction control warning light coming on at the same time the power steering stopped working. The vehicle has been diagnosed by a reputable independent shop with a faulty steering gear at a cost of approximately $2,200 to repair. This is the same problem that has been addressed by recall 15S18 for the 2012 Lincoln MKZ Hybrid, but Ford/Lincoln has refused responsibility for this repair based on date of manufacture of this specific VIN.
NHTSA complaint #11442007 — an unverified report by a vehicle owner.
at 65,000 milesWarwick, RI
STEERING
The contact owns a 2012 Lincoln MKZ. The contact stated that upon starting the vehicle, the power steering assist fault message intermittently appeared on the instrument panel. The contact restarted the vehicle and the vehicle resume normal operation. Recently, the contact stated that the traction control and the power steering warning lights would illuminate at start-up and remained illuminated despite the engine restart. The contact also mentioned that excessive force was needed to steer the vehicle while driving at various speeds. The contact had taken the vehicle to the dealer and he was informed that the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 65,000.
NHTSA complaint #11436641 — an unverified report by a vehicle owner.
Snellville, GA
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens
NHTSA complaint #11433699 — an unverified report by a vehicle owner.