FaultScore

FaultScore report

2015 Lincoln MKZ problems

Owners have filed 107 complaints about the 2015 Lincoln MKZ with NHTSA between 2015 and 2026. The largest single group is the electrical system. Across this model's run it ranks 12 of 13 worst.

B

FaultScore 37/100

Higher is worse. Measured against the other years of the Lincoln MKZ.

How this is worked out

The numbers

107

Complaints

5

Crashes reported

0

Fires reported

0

Injuries reported

48,989 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 24 vs 50 Early failure 63 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Lincoln MKZ. 50 means typical for this model; 100 means roughly double.
Severity — 24
4.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 63
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Lincoln MKZ

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Lincoln MKZ

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 16 15.0%

1 crashes, 0 fires · median 84,600 mi

Median failure at 27,118 miles

Median failure at 89,500 miles

Other & Unspecified 7 6.5%

Median failure at 46,000 miles

Steering 7 6.5%

Median failure at 72,200 miles

Airbags 7 6.5%

Median failure at 20,000 miles

Engine & Cooling 6 5.6%

Median failure at 29,489 miles

Seat Belts 5 4.7%

Median failure at 72,500 miles

Windows, Mirrors & Wipers 5 4.7%

Median failure at 20,003 miles

Body & Structure 5 4.7%

Median failure at 10,005 miles

Suspension 4 3.7%

1 crashes, 0 fires · median 28,000 mi

Transmission & Drivetrain 4 3.7%

Median failure at 49,000 miles

Fuel & Propulsion 3 2.8%

Median failure at 65,000 miles

Acceleration & Cruise Control 3 2.8%

2 crashes, 0 fires · median 63,600 mi

Doors, Latches & Locks 2 1.9%

1 crashes, 0 fires · median 50,000 mi

Wheels 2 1.9%
Lights 2 1.9%

Median failure at 27,994 miles

Seats 1 0.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 3.5%
1,000 – 9,999 miles 4 7.0%
10,000 – 24,999 miles 10 17.5%
25,000 – 49,999 miles 16 28.1%
50,000 – 74,999 miles 11 19.3%
75,000 – 99,999 miles 4 7.0%
100,000 – 149,999 miles 10 17.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2015 peak 7 Aug 2026

NHTSA investigations into the 2015 Lincoln MKZ

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

RQ22004 Opened 8 Aug 2022 Closed 24 Mar 2023 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin...

RQ19005 Opened 19 Dec 2019 Closed 7 Feb 2022 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...

Recalls on the 2015 Lincoln MKZ

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V695000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

23V162000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

22V011000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

20E025000

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash.

20V177000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

19V632000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

19V590000

SEAT BELTS:FRONT

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

18V167000

STEERING: STEERING WHEEL/HANDLE BAR

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023132 63,269 units in Canada

Brakes

Issue: On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced braking. Note: A brake fluid leak would cause the brake warning light to turn on. This recall doesn't affect models with a Hybrid engine. Vehicles repaired under Ford warranty extension program 22N02 already have updated brake hoses, and don't require this repair. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the front brake hoses.

Recall 2019431 9,906 units in Canada

Steering

Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the bolts and apply a wax sealer. If one or more of the bolts are broken or missing, a new steering gear will be installed.

Recall 2019395 4,002 units in Canada

Seats And Restraints

Issue: On certain vehicles, the cables that attach the front seat belts could be damaged when the seat belt pretensioners deploy in a crash. As a result, the driver and front passenger seat belts may detach. Note: This an expansion of recall 2016-601. Safety Risk: A seat belt that detaches may not properly restrain an occupant in a crash. This could increase the risk of injury. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to apply a coating to protect the front seat belt pretensioner cables.

Recall 2018130 59,266 units in Canada

Steering

On certain vehicles, the steering wheel bolt torque retention feature may not fully engage into the steering shaft. If the bolt loosens, the steering wheel may appear to be loose, which could affect vehicle control. If a loose bolt is left unrepaired, the steering wheel may detach from the steering column, which could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the steering wheel bolt with a longer bolt.

Recall 2016601 34,417 units in Canada

Seats And Restraints

On certain vehicles, deployment of the driver or front passenger seatbelt pretensioner in a crash may generate internal pretensioner temperatures that can degrade the tensile strength of the outboard seat belt anchor cable. This could result in the seat belt not adequately restraining the seat occupant in a crash, increasing the risk of injury and/or damage to property. Correction: Dealers will apply a coating to protect the pretensioner's cables.

Recall 2015179 1,066 units in Canada

Lights And Instruments

Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. The parking lamps are designed to operate at a higher light intensity to provide the required Daytime Running Lights (DRL) function. When the headlamps are activated, the parking lamp light intensity does not reduce from DRL intensity to parking lamp intensity as intended. The higher light intensity may adversely affect the vision of oncoming drivers during low light and night time conditions, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update vehicle software.

Recall 2015177 31,193 units in Canada

Steering

On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), corrosion may occur at the steering gear motor attachment bolts. Steering gear motor detachment from the gear housing could result in sudden loss of steering power assist. This would cause the Electronic Stability Control and Traction Control malfunction indicator lamps to illuminate. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. A loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: Dealers will apply sealer and replace the steering gear motor attachment bolts as required. If one or more of the steering gear motor attachment bolds are broken or missing, a new steering gear will be installed in the vehicle.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 120,000 miles Los Angeles, CA Crash

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2015 Lincoln MKZ. The contact stated while stopped at a traffic signal with her foot on the brake pedal, the vehicle suddenly accelerated to approximately 10 MPH and crashed into the rear of the vehicle in front of her. The contact's vehicle crashed two times into the rear of the other vehicle. The contact said she was able to place the vehicle in park (P) and turned it off. The contact stated no warning light was illuminated. The contact stated that the front bumper had nearly detached, the front grill was fractured, and the headlights were not broken. The vehicle the contact crashed into had dents and scratches on the rear bumper, all rear lights were intact. The contact stated that both vehicles were drivable and drove away from the scene of the crash. The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11496150 — an unverified report by a vehicle owner.

at 36,000 miles Bloomfield Hills, MI Crash

SERVICE BRAKES

THIS CAR BECOMES UNCONTROLLABLE ON A SNOW ROAD. IT CAN'T MAKE A TURN WHEN YOU NEED IT. IT GOES VERY UNSTABLE ON A STRAIGHT ROAD. I WASN'T ABLE TO STOP ON A RED LIGHT , AND I WASN'T ABLE TO MAKE A LEFT TURN, TWICE ON ONE 12 MILES TRIP. FIRST I DROVE WITH LITTLE SPEED NO MORE THAN 25 MILES AN HOUR, AFTER, ON SECOND INTERSECTION I STAYED ON A RED LIGHT AND STARTED MY TURNING FROM 0 SPEED.

NHTSA complaint #11067142 — an unverified report by a vehicle owner.

at 28,000 miles Staten Island, NY Crash

SUSPENSION

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND, NEW YORK, 718-983-8700) WHERE IT WAS DIAGNOSED THAT THE A-FRAME WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO RECOMMENDED A WHEEL ALIGNMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 28,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10993972 — an unverified report by a vehicle owner.

at 28,000 miles Staten Island, NY Crash

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND, NEW YORK, 718-983-8700) WHERE IT WAS DIAGNOSED THAT THE A-FRAME WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO RECOMMENDED A WHEEL ALIGNMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 28,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10993972 — an unverified report by a vehicle owner.

at 7,200 miles Murphysboro, IL Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10677105 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 59,000 miles Roswell, NM

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a distorted image and the message "Camera Unavailable - Please Contact the Dealer" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

NHTSA complaint #11758219 — an unverified report by a vehicle owner.

at 79,000 miles Riviera Beach, FL

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image, and the message "Camera Unavailable - Please Contact the Dealer" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.

NHTSA complaint #11756668 — an unverified report by a vehicle owner.

North Richland Hills, TX

ELECTRICAL SYSTEM

While in reverse of my vehicle, the back-up camera display either goes completely black, displays an error message or glitches turning itself on/off at random. Referencing recall “25v695“ this recall has been on notice with no follow up since I received the notification letter on October 2025. This is a very high safety risk when in reverse potentially causing a crash with other vehicles, striking nearby objects or worse.

NHTSA complaint #11755618 — an unverified report by a vehicle owner.

North Richland Hills, TX

VISIBILITY/WIPER

While in reverse of my vehicle, the back-up camera display either goes completely black, displays an error message or glitches turning itself on/off at random. Referencing recall “25v695“ this recall has been on notice with no follow up since I received the notification letter on October 2025. This is a very high safety risk when in reverse potentially causing a crash with other vehicles, striking nearby objects or worse.

NHTSA complaint #11755618 — an unverified report by a vehicle owner.

North Richland Hills, TX

BACK OVER PREVENTION: WARNINGS

While in reverse of my vehicle, the back-up camera display either goes completely black, displays an error message or glitches turning itself on/off at random. Referencing recall “25v695“ this recall has been on notice with no follow up since I received the notification letter on October 2025. This is a very high safety risk when in reverse potentially causing a crash with other vehicles, striking nearby objects or worse.

NHTSA complaint #11755618 — an unverified report by a vehicle owner.

Boise, ID

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11755488 — an unverified report by a vehicle owner.

Branchburg, NJ

VISIBILITY/WIPER

Rearview camera is displaying a distorted image and is sometimes black, with no image, when reversing. This happened for about a month until I paid for replacing the rearview camera. I want to be reimbursed but no parts are available for over 9 months and I can’t get a refund unless parts are available. This is way beyond a reasonable amount of time.

NHTSA complaint #11749386 — an unverified report by a vehicle owner.

at 70,000 miles Dolton, IL

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera occasionally displayed a distorted image while in Reverse(R). No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11743007 — an unverified report by a vehicle owner.

Amelia, OH

STEERING

My vehicle experienced a sudden Electric Power Steering (EPS) failure resulting in loss of steering assist. The dealer confirmed the EPS rack failed and stated this issue has occurred on other Ford vehicles. My VIN is not included in the existing EPS recall, but the symptoms and failure match the recalled vehicles exactly. The repair cost is approximately $5,400. This is a safety‑critical failure that occurred without warning and created a hazardous driving situation. I am requesting NHTSA review this issue for potential recall expansion. Was at a restaurant with my parents and family when the steering failed and had to have it towed to my house about an hour away. Took me several months to try and figure out how to get this repair as the first estimate was $3500, my parents decided to help us get it fixed as we depend on 2 cars, the dealer said the entire rack had to be replaced and now the cost is $5400.00

NHTSA complaint #11735164 — an unverified report by a vehicle owner.

Howell, NJ

STEERING

My car was involved with an accident regarding a pothole and had an immediate loss of electronic power steering upon impact. Upon inspection by multiple certified technicians and adjusters, they noticed corrosion around the same bolts related to a recall for the same vehicle, but a different model/lot production: 15S14/19S26. This was a known corrosion defect, which is allegedly now causing the same issue with this model vehicle, causing extremely dangerous driving conditions which could lead to potential major incidents such as these. This now makes me question every vehicle from Ford Lincoln, or steering component related assembly recalls from corrosion when hitting any kind of potholes or larger contact areas.

NHTSA complaint #11730264 — an unverified report by a vehicle owner.

at 100,000 miles Virginia Beach, VA

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the back-over prevention displayed a brief image, nearly causing the vehicle to crash on several occasions. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

NHTSA complaint #11724741 — an unverified report by a vehicle owner.

Rome, GA

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted and foggy. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11717569 — an unverified report by a vehicle owner.

Stockbridge, GA

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact was advised of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle on the side appeared on the opposite side in the camera. The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. Several unknown messages were displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA complaint #11712962 — an unverified report by a vehicle owner.

at 134,000 miles Washington, MO

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while in reverse(R). The dealer was contacted and related the failure to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 134,000.

NHTSA complaint #11712110 — an unverified report by a vehicle owner.

Berkley, MI

SEAT BELTS

Rear buckle incompatible with child booster seat, pressure has broken the buckle for the inflatable safety belts. Buckle housing has cracked open. This is a common complaint and should be a safety recall

NHTSA complaint #11708315 — an unverified report by a vehicle owner.

Aventura, FL

ENGINE

While driving vehicle the engine shut down for no apparent reason. Light came on said do not attempt to drive, not safe. Was able to get car to a safe area. Was able to restart and get the car home. Brought the car to the dealer, said battery was dead, found water in the truck where the battery is located

NHTSA complaint #11704966 — an unverified report by a vehicle owner.

at 92,000 miles Tulare, CA

STEERING

The contact owns a 2015 Lincoln MKZ. The contact stated that while driving at an undisclosed speed into the garage, the steering column made a grinding sound while turning off the vehicle. The contact was unable to adjust the steering wheel up and down into position. An unknown dealer and a secondary dealer, Keller Ford (1073 Cadillac Ln, Hanford, CA 93230), were made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA complaint #11691226 — an unverified report by a vehicle owner.

Battle Creek, MI

SERVICE BRAKES

The electronic parking brake engages on its own and locks causing the rear tire to lock while driving which then causes friction and the tire to smoke heavily which could cause fire or bad accident. I have replaced caliper, caliper actuator, rotor, brake pad, wheel speed sensor, wheel bearing and nothing has fixed the issue

NHTSA complaint #11687237 — an unverified report by a vehicle owner.

Battle Creek, MI

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The electronic parking brake engages on its own and locks causing the rear tire to lock while driving which then causes friction and the tire to smoke heavily which could cause fire or bad accident. I have replaced caliper, caliper actuator, rotor, brake pad, wheel speed sensor, wheel bearing and nothing has fixed the issue

NHTSA complaint #11687237 — an unverified report by a vehicle owner.

Lumberton, NC

VISIBILITY/WIPER

Back up camera not working Glitch and black screen

NHTSA complaint #11671623 — an unverified report by a vehicle owner.

Zionsville, IN

UNKNOWN OR OTHER

I noticed that Ford issued recalls for select 2015 vehicles in May for issues with the backup camera. I have a 2015 Lincoln MKZ that just started experiencing the same issues that were mentioned in the May 2025 Ford backup camera recall. My camera will work for the first few seconds while in reverse, then the screen will go black. It has happened all 4 times I have driven my car today and put it in reverse. I occasionally receive a message on my display screen to "contact my dealership." I have 3 children [XXX] , [XXX] and [XXX]) and it is extremely scary to back out of my driveway with the possibility that one of them could be back there and I would not be able to see them. I would be more than happy to provide my vehicle for inspection. I have not had time to take the vehicle into the dealership but I am hoping to do that within the next week. I did not receive any warning messages and no warning lights appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11665153 — an unverified report by a vehicle owner.

Waterville, MN

POWER TRAIN

After reading about the numerous complaints about this vehicles transmission issues I have decided to come here. The PCM and TCM need to be changed in the vehicle. Causing rough shifts from 2nd to 3rd and 3rd to 4th which essentially will cause you to replace the transmission because of the damage it causes. Also constantly having drive control malfunction, check headlamp system messages popping up. There is also horrendous noise from the rear suspension any time you go over any type of anomaly in the road.

NHTSA complaint #11654602 — an unverified report by a vehicle owner.

Waterville, MN

SUSPENSION

After reading about the numerous complaints about this vehicles transmission issues I have decided to come here. The PCM and TCM need to be changed in the vehicle. Causing rough shifts from 2nd to 3rd and 3rd to 4th which essentially will cause you to replace the transmission because of the damage it causes. Also constantly having drive control malfunction, check headlamp system messages popping up. There is also horrendous noise from the rear suspension any time you go over any type of anomaly in the road.

NHTSA complaint #11654602 — an unverified report by a vehicle owner.

Waterville, MN

ELECTRICAL SYSTEM

After reading about the numerous complaints about this vehicles transmission issues I have decided to come here. The PCM and TCM need to be changed in the vehicle. Causing rough shifts from 2nd to 3rd and 3rd to 4th which essentially will cause you to replace the transmission because of the damage it causes. Also constantly having drive control malfunction, check headlamp system messages popping up. There is also horrendous noise from the rear suspension any time you go over any type of anomaly in the road.

NHTSA complaint #11654602 — an unverified report by a vehicle owner.

Hamersville, OH

STEERING

Steering assist fault

NHTSA complaint #11647162 — an unverified report by a vehicle owner.