FaultScore

FaultScore report

2016 Lincoln MKZ problems

Owners have filed 78 complaints about the 2016 Lincoln MKZ with NHTSA between 2016 and 2026. The largest single group is the brakes. Across this model's run it ranks 7 of 13 worst.

D

FaultScore 61/100

Higher is worse. Measured against the other years of the Lincoln MKZ.

How this is worked out

The numbers

78

Complaints

10

Crashes reported

0

Fires reported

5

Injuries reported

32,700 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 99 vs 50 Early failure 95 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Lincoln MKZ. 50 means typical for this model; 100 means roughly double.
Severity — 99
19.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 95
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Lincoln MKZ

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Lincoln MKZ

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 14 17.9%

4 crashes, 0 fires · median 50,500 mi

Steering 12 15.4%

Median failure at 53,000 miles

1 crashes, 0 fires · median 39,000 mi

Airbags 9 11.5%

3 crashes, 0 fires · median 30,006 mi

Other & Unspecified 6 7.7%

1 crashes, 0 fires · median 21,000 mi

Engine & Cooling 6 7.7%

Median failure at 70,000 miles

Driver Assist & Collision Avoidance 5 6.4%

Median failure at 70,000 miles

Wheels 4 5.1%
Seat Belts 3 3.8%

Median failure at 86,000 miles

Doors, Latches & Locks 2 2.6%

Median failure at 74,000 miles

Fuel & Propulsion 2 2.6%

Median failure at 21,700 miles

Body & Structure 2 2.6%

1 crashes, 0 fires · median 24,000 mi

Lights 1 1.3%
Transmission & Drivetrain 1 1.3%

Median failure at 31,159 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 5.6%
10,000 – 24,999 miles 7 19.4%
25,000 – 49,999 miles 12 33.3%
50,000 – 74,999 miles 6 16.7%
75,000 – 99,999 miles 1 2.8%
100,000 – 149,999 miles 7 19.4%
150,000+ miles 1 2.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2016 peak 6 Jul 2026

NHTSA investigations into the 2016 Lincoln MKZ

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

RQ22004 Opened 8 Aug 2022 Closed 24 Mar 2023 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin...

RQ19005 Opened 19 Dec 2019 Closed 7 Feb 2022 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...

Recalls on the 2016 Lincoln MKZ

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V775000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Risk: Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

23V162000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

20E025000

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash.

20V177000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

19V632000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

18V167000

STEERING: STEERING WHEEL/HANDLE BAR

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

15V618000

FUEL SYSTEM, GASOLINE:STORAGE

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Risk: A fuel tank that cracks may leak fuel, increasing the risk of a fire.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023132 63,269 units in Canada

Brakes

Issue: On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced braking. Note: A brake fluid leak would cause the brake warning light to turn on. This recall doesn't affect models with a Hybrid engine. Vehicles repaired under Ford warranty extension program 22N02 already have updated brake hoses, and don't require this repair. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the front brake hoses.

Recall 2019431 9,906 units in Canada

Steering

Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the bolts and apply a wax sealer. If one or more of the bolts are broken or missing, a new steering gear will be installed.

Recall 2018130 59,266 units in Canada

Steering

On certain vehicles, the steering wheel bolt torque retention feature may not fully engage into the steering shaft. If the bolt loosens, the steering wheel may appear to be loose, which could affect vehicle control. If a loose bolt is left unrepaired, the steering wheel may detach from the steering column, which could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the steering wheel bolt with a longer bolt.

Recall 2015441 28 units in Canada

Fuel System

Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 301 – Fuel System Integrity. The affected vehicles may have a fuel tank that was not manufactured to specification and may cause the vehicle to fail to meet the requirements of the standard. Improperly manufactured fuel tanks have thin walls that may crack if the vehicle is involved in a crash, which could result in a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will replace the fuel tank.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 68,000 miles Madison Heights, MI Crash

SERVICE BRAKES

The contact owns a 2016 Lincoln MKZ. The contact stated while driving 45 mph, another vehicle intercepted his lane from the left, and when depressing the brake pedal, the vehicle independently shifted to the right causing the vehicle to hit a curb and damaging the front passenger side tire. No air bags deployed. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11536310 — an unverified report by a vehicle owner.

Winter Haven, FL Crash

STRUCTURE:BODY

Didn’t slow down right away

NHTSA complaint #11519226 — an unverified report by a vehicle owner.

Saint Clair Shores, MI Crash

SERVICE BRAKES

Sunday, Sept 11, 2022, 2:55 pm. Was stopped at light at 16/Mound in Warren, MI. My car lurched forward while I had my foot firmly on Brake, the brakes had failed, but no warning lamps were activated till after the crash. I bumped the vehicle in front of me, an older model Jeep. No one was injured. My hood was pushed in, front bumper and lighted were damaged. Little damage to back bumper of Jeep. Warren Police came and issued an Incident Report. I DID NOT receive a traffic ticket Insurance damage to my car was $7,000 I had received a Notice from Lincoln(attached) in early Sept, 2022 (Customer Satisfaction Program 22N02) warning that "brake fluid may leak from one or both front brake flexible hoses." I had noticed some drops of either oil or brake fluid and was going to schedule an appointment with Lincoln, but the crash happened. Since the vehicle is currently in the collision shop, the brake lines have not yet been examined. The Police officer did see the warning light THAT WENT ON AFTER THE CRASH and said he would note it in his report.

NHTSA complaint #11485863 — an unverified report by a vehicle owner.

at 21,000 miles Medford, MA Crash 1 injured

UNKNOWN OR OTHER

The contact owned a 2016 Lincoln MKZ. The contact stated while exiting her employer's parking lot when the vehicle began to accelerate independently and she started to smell a burning smell. The contact stated no warning light was illuminated. The contact stated she was depressing the brake pedal to the floor and pressed the Park button but the vehicle continued to accelerate and move forward. The contact also stated the steering wheel seized when she crashed into a wooden guard rail, a metal fence, and a chain-link fence. The air bags did not deploy. The contact sustained injuries on the middle of the sternum and her right breast was bruised from the seat belt. The contact did seek medical attention for her swollen feet from depressing the brake pedal forcefully. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,000. The VIN was not available.

NHTSA complaint #11426947 — an unverified report by a vehicle owner.

at 30,006 miles Greenacres, FL Crash 3 injured

AIR BAGS

A VEHICLE STOPPED SUDDENLY IN FRONT OF ME BECAUSE A CAR DID THE SAME IN FRONT OF THEM. I BRAKED SUDDENLY BUT IT FELT LIKE MY VEHICLE WAS BEING PUSHED FROM BEHIND, MY STEERING WHEEL AIR BAGS DEPLOYED SO DID THE SIDES. THE AIR BAGS DEPLOYED BEFORE THE IMPACT BLINDING ME AS I REAR ENDED THE CAR IN FRONT. I SUFFERED BURNS, BRUISES, NECK INJURIES AND LOWER BACK PAIN. I WAS DRIVING NO MORE THAN 25-30 MILES PER HOUR. MY CAR WAS A TOTAL LOST AND I HAD OWNED IT FOR LESS THAN A YEAR.

NHTSA complaint #11209161 — an unverified report by a vehicle owner.

at 30,006 miles Greenacres, FL Crash 3 injured

SERVICE BRAKES

A VEHICLE STOPPED SUDDENLY IN FRONT OF ME BECAUSE A CAR DID THE SAME IN FRONT OF THEM. I BRAKED SUDDENLY BUT IT FELT LIKE MY VEHICLE WAS BEING PUSHED FROM BEHIND, MY STEERING WHEEL AIR BAGS DEPLOYED SO DID THE SIDES. THE AIR BAGS DEPLOYED BEFORE THE IMPACT BLINDING ME AS I REAR ENDED THE CAR IN FRONT. I SUFFERED BURNS, BRUISES, NECK INJURIES AND LOWER BACK PAIN. I WAS DRIVING NO MORE THAN 25-30 MILES PER HOUR. MY CAR WAS A TOTAL LOST AND I HAD OWNED IT FOR LESS THAN A YEAR.

NHTSA complaint #11209161 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 72,000 miles Venetia, PA

SERVICE BRAKES

The contact owns a 2016 Lincoln MKZ. The contact stated that while the vehicle was parked, the contact became aware that the brake light had remained illuminated. The contact stated that the failure occurred while the vehicle was unoccupied. In addition, the contact stated that while the vehicle was parked, the gear shifter independently shifted out of park. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed brake pedal bumper stop. The contact was informed that the brake pedal bumper stop was detached and caused the brake light to remain illuminated. The contact was advised to contact the dealer. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 72,000.

NHTSA complaint #11750514 — an unverified report by a vehicle owner.

at 115,000 miles New Franklin, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the rear passenger's side door independently unlatched and opened. No warning lights were illuminated. The contact stated that while attempting to close the door, the door failed to close or latch as intended. The contact stated that the contact's grandson was seated in the rear passenger's seat during the failure that occurred. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

NHTSA complaint #11746405 — an unverified report by a vehicle owner.

Chino Hills, CA

WHEELS

-The front bumper of the car is nearly coming off. This is attached by a "bra" covering the front bumper and if not on the whole front bumper would fall off. The tires/rims are also nearly run down and need to be replaced. -This is caused me great concern when transporting my children as a divorced father to and from the other party's premise. At every turn I believe the bumper may fall off or one of the tires. -UNKNOWN -UNKNOWN -This problem has been happening for at least a year, and I would like for the (front bumper) of the vehicle to be replaced along with four (tires/rims) at the earliest.

NHTSA complaint #11737041 — an unverified report by a vehicle owner.

Chino Hills, CA

UNKNOWN OR OTHER

-The front bumper of the car is nearly coming off. This is attached by a "bra" covering the front bumper and if not on the whole front bumper would fall off. The tires/rims are also nearly run down and need to be replaced. -This is caused me great concern when transporting my children as a divorced father to and from the other party's premise. At every turn I believe the bumper may fall off or one of the tires. -UNKNOWN -UNKNOWN -This problem has been happening for at least a year, and I would like for the (front bumper) of the vehicle to be replaced along with four (tires/rims) at the earliest.

NHTSA complaint #11737041 — an unverified report by a vehicle owner.

at 140,000 miles Tyrone, GA

BACK OVER PREVENTION

The contact owns a 2016 Lincoln MKZ. The contact stated that the back over prevention camera would display a black screen whenever in reverse. The camera would fail the majority of the time when in reverse. The failure related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted, and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11735998 — an unverified report by a vehicle owner.

at 110,000 miles Detroit, MI

STEERING

The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11726289 — an unverified report by a vehicle owner.

Geneva, FL

ELECTRICAL SYSTEM

regarding the rear view camera. It stopped working intermittently and now it shows the picture inverted (backwards) I see an extensive list of vehicles that have been recalled, but my vin is not listed. How do I get this repaired?

NHTSA complaint #11723217 — an unverified report by a vehicle owner.

St Pete, FL

ELECTRICAL SYSTEM

The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times

NHTSA complaint #11691119 — an unverified report by a vehicle owner.

St Pete, FL

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times

NHTSA complaint #11691119 — an unverified report by a vehicle owner.

Morrisville, PA

ELECTRICAL SYSTEM

Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear obstructing view

NHTSA complaint #11689668 — an unverified report by a vehicle owner.

Genola, UT

UNKNOWN OR OTHER

My back up camera fails the majority of the time. When in reverse it will say camera not available, or it will just go black. And every once in a while it will actually work. I have goiter used to using the camera to check for cars and children behind me. It is hard to see things behind me when I just look out the back window. Yes had a ford dealer look over it and they told me it would be very expensive to have fixed and that they see this problem often on the MKZ. No warning. It just started working intermittently.

NHTSA complaint #11687957 — an unverified report by a vehicle owner.

Evansville, IN

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the dealer. I took it to the Ford dealer and said to fix the issue the camera would have to be replaced.

NHTSA complaint #11687210 — an unverified report by a vehicle owner.

at 70,000 miles Homer Glen, IL

BACK OVER PREVENTION

The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11686595 — an unverified report by a vehicle owner.

Parlin, NJ

UNKNOWN OR OTHER

I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the rear but things are reversed, left is on the right side and visa versa or the screen goes blank and a message states camera unavailable contact dealership. Sometimes it works okay but then goes into one of the two issues mentioned above. I talked with my dealership and they wanted to diagnose it, for a fee, or replace the camera which would be between $500 and $800 but I declined. You have had a few reports of this for the MKZ but just recently Ford issued a recall for this specific issue and symptoms for 2015 to 2019 Mustangs, Lincoln Navigators, Lincoln MKC, Edge, Fusion and others along with the entire F-series pickup trucks. The recall issued indicated a software issue and that any authorized dealership could replace the camera but when talking to my dealership today, Irwin Lincoln/Mazda in Freehold New Jersey, they said since my car/vin isn't currently under the current recall for this they would have to charge me a diagnostic fee and parts/labor to fix what they find. You need to include the 2015 to 2019 MKZ under this recall as I and others have had the exact symptoms indicated on the current recall for the backup camera.

NHTSA complaint #11686316 — an unverified report by a vehicle owner.

at 101,000 miles Euless, TX

ELECTRICAL SYSTEM

The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at various speeds, the vehicle lost automotive power. Several unknown warning lights were illuminated. Prior to the failure, the vehicle had been taken to a local dealer on several occasions for a START/STOP repair, and other unknown repairs; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed; however, the results were unavailable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

NHTSA complaint #11682319 — an unverified report by a vehicle owner.

Sharpsburg, GA

UNKNOWN OR OTHER

We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant delays at random times. Ford/Lincoln addressed the exact issue as a software recall in other models under Recall 25S72, but failed to list our vehicle. This is becoming a big issue with safety not having the backup camera working with the way the rear window is placed, it is difficult to see certain areas behind you. Since this was already identified as a software issue by Lincoln/Ford, we would like to see them extend the recall include our vehicle. This randomly has been happening for the last month.

NHTSA complaint #11679988 — an unverified report by a vehicle owner.

at 43,800 miles Arlington, TX

BACK OVER PREVENTION

The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was inoperable, and the message "Camera Is Unavailable" was displayed. An unknown dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 43,800.

NHTSA complaint #11674318 — an unverified report by a vehicle owner.

Brandon, SD

ENGINE

My MKZ started slowly losing coolant and running rough particularly upon starting the engine. Two days later the overheating warning came on and I pulled over and shut off the engine. Sioux Falls Ford has diagnosed it as coolant intrusion in the engine requiring a new engine block.

NHTSA complaint #11666907 — an unverified report by a vehicle owner.

at 120,000 miles Lakeville, MN

ENGINE

The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the engine overheated with smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle lost motive power but was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

NHTSA complaint #11664541 — an unverified report by a vehicle owner.

Seagoville, TX

UNKNOWN OR OTHER

Backup camera is showing opposite side. Left side is on yhe right and right side is on the left

NHTSA complaint #11660488 — an unverified report by a vehicle owner.

Raytown, MO

ELECTRICAL SYSTEM

I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.

NHTSA complaint #11631723 — an unverified report by a vehicle owner.

San Lorenzo, CA

ENGINE

Eco Boost 2.0 Coolant Intrusion to Cylinders Needs new motor, very well known issue by Ford and they are not willing to pay for repairs

NHTSA complaint #11624562 — an unverified report by a vehicle owner.

South Holland, IL

STEERING

My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds

NHTSA complaint #11597690 — an unverified report by a vehicle owner.

South Holland, IL

ELECTRICAL SYSTEM

My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds

NHTSA complaint #11597690 — an unverified report by a vehicle owner.

Parish, NY

SERVICE BRAKES

While driving a complete loss of brake incident occurred. The brake pedal got still, and the car would not stop. Luckily, we were close to home and was able to slow down enough to turn around and get home slowly. Upon investigation it was found the coupler (Part that connects camshaft to brake pump) failed causing the brake pump to not work. This situation is extremely dangerous as we had no prior warning to failure. Even the complete loss of brakes did not have any indicator lights during the incident. Considering the operation of the coupler, how could something so small and so important be weak enough to snap internally, causing a complete loss of brakes with no warning.

NHTSA complaint #11582280 — an unverified report by a vehicle owner.