272 of the
1,546 complaints filed about the Mazda CX-7
are about the airbag system —
18% of everything owners reported.
The worst model year for it is 2007.
My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019
NHTSA complaint #11738584 — an unverified report by a vehicle owner.
My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.
NHTSA complaint #11701786 — an unverified report by a vehicle owner.
The contact owns a 2011 Mazda CX-7. The contact received notification of NHTSA Campaign Number: 17V429000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called an independent mechanic, but no assistance was provided. The local dealer was contacted. The dealer declined to tow the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11647366 — an unverified report by a vehicle owner.
I called Mazda to report that my air bag warning light came on and they told me it had been replaced on Jan 8, 2019 and was not under recall. Not sure what to do as light stays on all the time while driving.
NHTSA complaint #11608220 — an unverified report by a vehicle owner.
The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
NHTSA complaint #11593824 — an unverified report by a vehicle owner.
NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV
NHTSA complaint #11445586 — an unverified report by a vehicle owner.
THIRD OWNER OF VEHICLE. GOT A NOTICE FROM NHTSA AND MAZDA DUE TO REGISTRATION OF NEW TO US VEHICLE ON FEBRUARY 25, 2021. SET UP APPOINTMENT ON FEBRUARY 26, 2021 WITH NELSON MAZDA OF COOL SPRINGS FOR 10:15 A.M. ON MARCH 3, 2021. I INFORMED THE PERSON THAT THERE WERE TWO RECALLS, BUT I ONLY WANTED THE TAKATA AIRBAG RECALL DONE BECAUSE I HAD ALREADY REPLACED THE BAD PARTS ON THE OTHER RECALL WITH FAR SUPERIOR AFTERMARKET PARTS AND THEREFORE DIDN'T NEED/WANT THE OTHER RECALL WHICH WAS FOR DEFECTIVE BALL JOINTS. MY WIFE DROPPED OFF THE VEHICLE FOR THE AIRBAG RECALL. THEY INFORMED US A LITTLE WHILE LATER THAT WE HAD TO GET BOTH RECALLS DONE OR THEY COULDN'T DO EITHER BECAUSE THEY WOULD GET FINED BY MAZDA. I TOLD THE SERVICE MANAGER THAT I ALREADY REPAIRED THE BALL JOINT ISSUE TO MY LIKING AND THAT THE BAD PARTS WERE NO LONGER ON THE VEHICLE. I WOULD SIGN OFF ON IT. HE SAID THEY COULDN'T DO EITHER. I ASKED HIM IF WAS THE REFUSING TO DO THE AIRBAG RECALL THAT HAS PROVEN TO BE DEADLY AND SEND MY WIFE BACK ON THE ROAD WITH A DEFECTIVE PART INSTEAD OF FIXING IT, HE SAID YES. I CONTACTED MAZDA CUSTOMER CARE AND SPOKE WITH A REPRESENTATIVE AND KIND OF GOT THE SAME RESPONSE. I TOLD HER THAT THE AIRBAG RECALL AND THE BALL JOINT RECALL ARE TWO DIFFERENT RECALLS NOT CONTINGENT ON EACH OTHER AND REBUKED HER THAT MY WIFE'S LIFE WAS WORTH LESS THAN A ALLEGED FINE THAT THE DEALER COULD GET. I ALSO TOLD HER THAT THEIR REFUSAL TO DO A RECALL ON A KNOWN DEADLY DEFECTIVE PART WHEN THE VEHICLE WAS THERE AT THE SCHEDULED APPOINTMENT TIME WITH PARTS IN HAND WAS ILLOGICAL AND PUT THEM IN A LIABILITY LEGALLY NOW THAT THEY HAVE REFUSED TO PERFORM THE MANDATED RECALL.
NHTSA complaint #11398998 — an unverified report by a vehicle owner.
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
NHTSA complaint #11363962 — an unverified report by a vehicle owner.
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL.
NHTSA complaint #11330738 — an unverified report by a vehicle owner.
TOOK MY CAR TO GET A ALIGNMENT DUE TO THE SHAKING OF THE WHEEL WHEN COMING TO A STOP, WHEN TAKING MY CAR TO BE LOOK AT, I WAS ADVISED THAT THE CONTROL ARM OF MY CAR WAS BAD, IN WHICH I WASN'T AWARE OF. ON MAY 1ST I HAD THE CONTROL ARM REPLACED. NOW I RECEIVED LETTERS AN CALLS ABOUT THE AIRBAG RECALL. ON JUNE 15TH TOOK MY CAR TO JAKE SWEENEY MAZDA AFTER RECEIVING A CALL ABOUT THE RECALL. WHILE IN THE WAITING ROOM WAITING FOR THE AIRBAG TO BE REPAIRED, THE SERVICE PERSON [XXX] CAME BACK OUT AND TOLD ME THAT I HAD ANOTHER RECALL FOR THE LOWER CONTROL ARM OF THE CAR, IN WHICH I JUST HAD REPAIRED ON MAY 1ST, UNAWARE OF THE RECALL, WHICH I FOUND OUT ON JUNE 15TH. AFTER EXPLAINING TO THEM WHAT HAD HAPPENED, HE TOLD ME THAT HE NEEDED TO STILL FIX WHAT HAD ALREADY BEEN DONE, WITH THE UPDATED PARTS. ON JUNE 16TH, I SUBMITTED MY REIMBURSEMENT REQUEST ON JUNE 18TH I RECEIVED AN E-MAIL BACK STATING THAT ALL REPAIRS DONE BY THIRD PARTY WOULD BE MY RESPONSIBILITY. I TRIED CALLING AND SPEAKING WITH AN SUPERVISOR, WHO STILL ADVISED ME THAT IT WAS MY RESPONSIBILITY. SO I EXPLAINED TO THEM THAT IT IS MY RESPONSIBILITY TO KNOW WHEN THEIR PARTS ARE RECALLED WITHOUT RECEIVING LETTERS ARE CALLS ABOUT IT. I PAID $855.80 TO GET THE LOWER CONTROL ARMS REPAIRED. I PROVIDED THEM WITH THE COPY OF MY BANK ACCOUNT, ALONG WITH THE RECEIPT COPY OF THE THIRD PARTY VENDOR WHO FIXED THE REPAIRS. I WOULD LIKE TO BE REIMBURSED FOR MY $855.80. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11330916 — an unverified report by a vehicle owner.
BEFORE I RECEIVED THE RECALL NOTICE I HAD TAKEN THE CAR IN TO STAR MAZDA AN AUTHORIZED DEALER IN GLENDALE TWICE FOR THE AIRBAG LIGHT WARNING SIGN WHICH HAD BEEN LIT UP ON THE DASHBOARD. TWICE STAR MAZDA CHARGED ME $140.00 FOR DIAGNOSTICS AND COULDN'T FIND THE PROBLEM WITH THE LIGHT. AFTER I RECEIVED THE NOTICE I TOOK THE CAR IN AND AFTER TWO HOURS THEY INDICATED THAT THEY REPLACE THE PARTS NEEDED AND IT IS A SIMPLE RECALL AND ITS NOT SO IMPORTANT. THE AIRBAG MALFUNCTION LIGHT IS STILL LIT ON THE DASHBOARD AND MY REGULAR MECHANIC STATED THAT THE AIRBAG MIGHT NOT FUNCTION ON MY CAR SINCE THE MALFUNCTION LIGHT IS LIT. PLEASE ADVISE. I HAVE ANOTHER MAZDA WITH THE SAME PROBLEM AND THE DEALER REFUSES TO RESOLVE THE AIRBAG WARNING SIGN WHICH IS ON RIGHT AFTER I TURN ON THE VEHICLE. THE OTHER MAZDA VIN # IS [XXX]. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11307987 — an unverified report by a vehicle owner.
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
NHTSA complaint #11292200 — an unverified report by a vehicle owner.
IN THE LAST 2 WEEKS, WHEN THE VEHICLE IS STARTED, THE AIRBAG LIGHT BY THE SPEEDOMETER FLASHES TWICE, STOPS, FLASHES TWICE, THEN STOPS. THIS CONTINUES FOR ABOUT 20-30 SECONDS AFTER THE CAR IS STARTED AND IS RUNNING/IDLING. ONCE THE 20-30 SECONDS HAVE PASSED, THE AIRBAG LIGHT THEN REMAINS PERMANENTLY LIT. IT REMAINS LIT WHILE DRIVING. THE CYCLE STARTS AGAIN ONCE THE CAR IS RESTARTED.
NHTSA complaint #11291086 — an unverified report by a vehicle owner.
I'VE ALREADY MAKE THE AIRBAG REPLACEMENT IN 16-MARCH-2018 BUT I'M STILL RECEIVING THE NOTIFICATIONS. THERE'S BEEN 1 YEAR AND A HALF SINCE THEN AND GOT LIKE A HUNDRED OF NOTIFICATIONS. I'M BEGINNING TO THINK THAT THE DEALER DIDN'T DO THE REPLACEMENT. OR MAYBE YOU HAVEN'T UPDATED THE DATABASE? I'M WORRIED BECAUSE THE MAZDA DEALER IS TELLING ME TO IGNORE THOSE NOTIFICATIONS. I'M TRYING TO CONTACT YOU BUT THERE'S NO WAY TO CONTACT ANYBODY IN NHTSA. THIS IS THE 2ND TIME I FILE A COMPLAINT AND THERE'S NO RESPONSE. I THINK YOU AREN'T DOING ENOUGH WITH THIS EMERGENCY. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11271115 — an unverified report by a vehicle owner.
MAZDA WILL NOT COMPLETE THE TAKATA AIRBAG RECALL ON OUR VEHICLE NO MATTER HOW MANY TIMES THEY ARE CONTACTED. WE HAVE MADE AT LEAST 6 ATTEMPTS TO CONTACT THEM, I THINK MORE, FOR NEARLY A YEAR. MAZDA REPS HAVE PROMISED TO GET BACK TO ME, BUT WE NEVER HEAR MORE. THEY KEEP SENDING NOTICE BY MAIL, BUT THEY DO NOT FOLLOW UP AFTER I CALL.
NHTSA complaint #11267671 — an unverified report by a vehicle owner.
' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.
NHTSA complaint #11229814 — an unverified report by a vehicle owner.