STEERING
POWER STEERING FLUID LEAKING BETWEEN POWER STEERING RESERVOIR AND POWER STEERING PUMP.
NHTSA complaint #11402653 — an unverified report by a vehicle owner.
Mazda CX-7 steering problems
62 of the 1,546 complaints filed about the Mazda CX-7 are about the steering — 4% of everything owners reported. The worst model year for it is 2007.
62
Complaints
4%
Share of all complaints
5
Crashes
3
Fires
Steering complaints by model year
What owners said
2010 Mazda CX-7
Miami, FL
STEERING
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
NHTSA complaint #11292200 — an unverified report by a vehicle owner.
STEERING
DRIVE SIDE FRONT TIRE CAME OFF WHILE DRIVING ABOUT 20 MPH. BALL JOINT SEPARATED. CAR SLIDE HIT CUB AND TIRE ON PASSENGER SIDE WAS HIT AND BLEW OUT. THERE IS RECALL ON BALL JOINT. I DID NOT GET NOTICE.
NHTSA complaint #11255321 — an unverified report by a vehicle owner.
STEERING
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
NHTSA complaint #11207797 — an unverified report by a vehicle owner.
STEERING
THERE WAS A RECALL ON MY VEHICLE IN OCT 2016 , I HAD ALREADY LOST CONTROL OF MY VEHICLE AND HAD AN ACCIDENT IN SEPT 2016 AND HAD TO PAY INSURANCE FEES STORAGE FEES AND LOST WAGES DUE TO ACCIDENT. MAZDA SENT ME A LETTER AS OF MARCH 2018 SAYING THAT THET NOW HAVE THE PARTS TO FIX IT AFTER 6 MONTHS..I WAS DRIVING DOWN THE STREET AND LOST CONTROL OF STEERING AND CRASHED INTO A PARKED CAR. I WOULD LIKE TO FIND OUT HOW I CAN BE COMPENSATED BECAUSE I LOST CONTROL OF THE VEHICLE BECAUSE OF DEFECT
NHTSA complaint #11082057 — an unverified report by a vehicle owner.
2007 Mazda CX-7
Lebanon, TN
STEERING
RECALLS MY # [XXX] KEVIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11074228 — an unverified report by a vehicle owner.
STEERING
MANUFACTURER RECALL NUMBER 9716H I HAVE TO MAZDA DEALERSHIP FOR THIS RECALL ISSUE BECAUSE THE STERLING WHEEL IS TIGHT TO TURN THE WHEELS AND THE DEALERSHIP DECLINES TO FIX THIS PROBLEM ANSWERING THAT MAZDA HAD HOLD ON THE PARTS AND THERE IS NO SUPPLY. SO WANTED HELP REGARDING THIS MATTER.
NHTSA complaint #11065972 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNED A 2011 MAZDA CX-7. WHILE DRIVING 40 MPH, THE STEERING WHEEL TURNED TO THE LEFT AND FAILED TO MANEUVER WITHOUT WARNING. THE VEHICLE CRASHED INTO AN EMBANKMENT, HYDROPLANED, AND CRASHED INTO ANOTHER EMBANKMENT. THE DRIVER'S SIDE AIR BAGS DEPLOYED OVER THE TOP OF THE STEERING WHEEL AND UPWARDS TOWARD THE ROOF OF THE VEHICLE. THE CONTACT SUSTAINED A CRACKED CHEST PLATE, LEFT SHOULDER LIGAMENT DAMAGE, A HEAD CONCUSSION, AND NERVE AND SPINAL DAMAGE. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED A TOTAL LOSS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO REPLACE THE VEHICLE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
NHTSA complaint #11062436 — an unverified report by a vehicle owner.
2011 Mazda CX-7
Southington, CT
STEERING
RECALL PARTS STILL NOT AVAILABLE, NOT IN A TIMELY MANNER ??????? RECALL WAS POSTED AUG. 2016. 9716H & 16V-593
NHTSA complaint #11057969 — an unverified report by a vehicle owner.
2011 Mazda CX-7
Portland, OR
STEERING
TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PARTS FROM SEVERAL MAZDA SERVICE CENTERS.
NHTSA complaint #11047090 — an unverified report by a vehicle owner.
2008 Mazda CX-7
Flushing, NY
STEERING
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.
NHTSA complaint #11044277 — an unverified report by a vehicle owner.
2010 Mazda CX-7
Brandon, MS
STEERING
TAKATA RECALL, I HAVE CONTACTED THE MAZDA DEALERSHIP IN RIDGELAND MS OVER A YEAR AGO AND HAVE YET TO GET MY CAR IN FOR THE AIRBAG REPLACEMENT AND THIS IS FOR THE REPLACE OF THE LOWER CONTROL ARMS, IT HAS BEEN OVER A YEAR AND THE PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
NHTSA complaint #11042696 — an unverified report by a vehicle owner.
STEERING
FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL ARM COULD SEPARATE. SIGNIFICANT LOSS OF STEERING CONTROL MAY INCREASE THE CHANCE OF A FATAL CRASH. AT THIS TIME WE ARE EXPERIENCING A SMALL RATTLE IN THE FRONT.
NHTSA complaint #11041790 — an unverified report by a vehicle owner.
2012 Mazda CX-7
Temecula, CA
STEERING
THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.
NHTSA complaint #11031627 — an unverified report by a vehicle owner.
2011 Mazda CX-7
Raleigh, NC
STEERING
WAITING TOO LONG FOR REMEDY TO RECALL ON FRONT SUSPENSION BALL JOINT FITTING THAT MAY EFFECT STEERING.
NHTSA complaint #11025432 — an unverified report by a vehicle owner.
2011 Mazda CX-7
Brandon, FL
STEERING
FRONT SUSPENSION BALL JOINT FITTING: UPON EITHER RECEIVING OR LEARNING OF THE SAFETY RECALL NOTICE LAST YEAR, MY WIFE AND I CONTACTED OUR LOCAL MAZDA DEALER, FERMAN MAZDA OF BRANDON 9809 E ADAMO DRIVE TAMPA, FL 33619, LAST YEAR. SHE WAS TOLD THAT PARTS WERE NOT CURRENTLY AVAILABLE FOR OUR VEHICLE AND THAT THEY STARTED REPAIRS IN THE NORTHEAST, BEFORE WINTER ARRIVED, AND WE WOULD BE CONTACTED SUMMER (2018). THE SUMMER HAS COME AND IS ON ITS WAY OUT AND WE STILL HAVE NOT BEEN CONTACTED. MY WIFE CALLED OUR MAZDA DEALERSHIP ON MONDAY 18 SEPTEMBER 2018, SHE WAS TOLD SHE NEEDED TO BRING IN THE NOTICE, ASSUMING FROM MAZDA, REGARDING THE RECALL NOTICE. MY QUESTION IS: DO ONE NEED THE ACTUAL NOTICE OR CAN ONE USE THE NHTSA RECALL NOTICE TO CARRY OUT THE RECALL.
NHTSA complaint #11024762 — an unverified report by a vehicle owner.
2007 Mazda CX-7
Louisville, CO
STEERING
MY VEHICLE IS AFFECTED BY NHTSA RECALL #: 16V-593 RECALL DATE: 08/10/16. IT HAS BEEN TWO YEARS SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. MY VEHICLE IS AFFECTED BY MAZDA RECALL #: 1317F NHTSA RECALL #: 17V-429 . IT HAS BEEN ONCE YEAR SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. I BELIEVE THAT MAZDA HAS NO INTENTION OF EVER REPAIRING MY VEHICLE.
NHTSA complaint #11023613 — an unverified report by a vehicle owner.
2011 Mazda CX-7
Charlotte, NC
STEERING
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM MAZDA (49811 WILKINSON BLVD, GASTONIA, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR SOUTHERN STATES DUE TO NORTHERN STATES HAVING PRIORITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ UPDATED 7/16/18*JB
NHTSA complaint #11022336 — an unverified report by a vehicle owner.
2010 Mazda CX-7
Washington, DC
STEERING
WE WERE NOTIFIED OF A SAFETY RECALL IN AUGUST 2016 AT THE TIME THEY INFORMED US A FIX WAS UNAVAILABLE AND WE WOULD BE NOTIFIED WHEN ONE WAS AVAILABLE. THE RECALL INCLUDES THE POSSIBLE LOSE OF STEERING DURING OPERATION. DO DATE, SEPTEMBER 6, 2017 NO INFORMATION HAS BEEN RECEIVED REGARDING PARTS, A FIX OR A SOLUTION TO THIS DANGEROUS DEVELOPMENT.
NHTSA complaint #11021464 — an unverified report by a vehicle owner.
STEERING
NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.
NHTSA complaint #11020484 — an unverified report by a vehicle owner.