39 of the
1,377 complaints filed about the Mazda Protege
are about the body and structure —
3% of everything owners reported.
The worst model year for it is 2002.
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.
NHTSA complaint #10863216 — an unverified report by a vehicle owner.
UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER
NHTSA complaint #10787735 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS BENT AND THE FUEL AND BRAKE LINES WERE DESTROYED. THE VEHICLE WAS UNABLE TO BE REPAIRED AND WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/09/15
NHTSA complaint #10775971 — an unverified report by a vehicle owner.
PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST.
NHTSA complaint #10605125 — an unverified report by a vehicle owner.
PASSENGER SIDE INNER FENDER WHERE THE STRUT IS MOUNTED IS GETTING RUSTED BADLY MAKING THE CAR UNSAFE TO DRIVE. CAR RUNS FINE BUT I CAN PUSH WITH THE FINGER FROM THE WHEEL SIDE AND SEE THE BODY MOVE. IF CAR GOES OVER A POT HOLE IT MIGHT MAKE THE STRUT FALL OFF AND CAUSE A MAJOR ACCIDENT. THIS IS STRUCTURE ISSUE. I CANT REPLACE ANYTHING. MAZDA SHOULD BUY IT BACK JUST LIKE NISSAN DID ON THEIR PATHFINDER.
NHTSA complaint #10558357 — an unverified report by a vehicle owner.
1. NORMAL USE OF THE VEHICLE. 2. THE LEFT FRONT SEAT INSIDE DOOR HANDLE (DRIVER'S SIDE) BROKE OFF 1/28/09. ONLY WAY OUT IS TO CRAW OVER CENTER CONSOLE AND EXIT PASSENGER SIDE. 3. THE LEFT REAR SEAT INSIDE DOOR HANDLE BROKE OFF 8/22/09. CHILD HAD TO EXIT THE OPPOSITE SIDE OF THE CAR. 4. GOOGLE (NO QUOTES) "PROTEGE BROKE DOOR HANDLE" AND SEE OTHERS WITH THIS DEFECT.
NHTSA complaint #10281667 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
2002 MAZDA PROTEGE 5 HYDRAULIC ARM ON THE HATCH DOOR BROKE OFF. CONSUMER STATES THAT THE HATCH DOOR INSTANTLY SLAMMED DOWN . SHE OR HER SON COULD HAVE BEEN SERIOUSLY INJURED IF STANDING A LITTLE CLOSER TO THE VEHICLE.
NHTSA complaint #10227347 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
REAR HATCH/LIFT GATE PROPS FAIL WHEN LIFT GATE/HATCH IS OPENED RESULTING IN CONCUSSION AS LIFT GATE/HATCH HITS ONE IN HEAD. THIS HAS HAPPENED TO US AS EACH STAY PROP FAILS INDEPENDENTLY. LUCKILY NONE OF OUR CHILDREN WERE UNDER THE HATCH/LIFT GATE. MADZA PART NUMBERS ARE: B25R-62-620C AND B25R-63-620C.
NHTSA complaint #10218989 — an unverified report by a vehicle owner.
ON JANUARY 22, 2008 I BROUGHT A MAZDA PRETEGE5 YEAR 2002 58,000 MILES $ 12,000.00 FROM CITY WORLD 3305 BOSTON ROAD BRONX, NEW YORK 10469 (718) 655-7000. THE SALE MANAGERS TOLD ME THIS CAR IS EXCELLENT FOR ME. ?NICE, GOOD AND EVERYTHING SO I SETTLE FOR THE MAZDA PRETEGE5.? HOWEVER, SINCE I BROUGHT THE CAR I FIND MYSELF GOING TO THE USED AUTOMOBILE DEALER EVERY OTHER DAY BECAUSE THERE A PROBLEM WITH THE CAR. DURING THE WEEK I GOT TO SEXUALLY HARASSED, BY SALES INDIVIDUAL, THEY WERE TOUCHING ME. FIRST, SUN ROOF ALL OF A SUDDEN STOPS WORKING. BROUGHT IT TO TOYOTA SERVICE IN THE BRONX. THEY TOLD ME TWO DAYS LATER THEY DON'T HAVE THE BUDGETARY PARTS. I MISS MY CLASS THAT WEEKEND BECAUSE I DIDN'T HAVE A CAR TO GET TO CLASS. SECONDLY, THE CAR WAS GETTING OVER HEATING ALL OF A SUDDEN. I DON'T KNOW WHY, I DON'T EVEN DRIVE MUCH SCHOOL AND WORK IS 10 MINUTES AWAY FROM EACH OTHER. I BROUGHT THE CAR BECAUSE I HAVE A CLASS AT DOBBS FERRY. THIRDLY, TODAY FEBRUARY 05, 2008 THE CAR COULDN'T START NEXT TO MY JOB IN NEREID AVENUE, SO I CALLED THEM, THEY TOLD ME TO CALL THE TOWING GUY I CALL THEM. THE TOWING GUY TOLD ME MY TIRE IS FLAT. MY POINT IS I ONLY BROUGHT THE CAR FOR TWO WEEKS NOW. I ONLY DRIVE FOR TWO DAYS ONLY IN GENERAL. MOST OF THE TIME THEY HAVE THE CAR IN THEIR POSSESSION. I AM PAYING INSURANCE FOR THE CAR, WHEN I DON'T EVEN DRIVE IT. WHY THAT HAVE TO HAPPEN TO ME. I M A STUDENT TRYING TO GET BY IN SCHOOL. I AM A SINGLE WOMAN ALL ALONE TRYING TO SURVIVE. I DON'T HAVE ANYONE TO CALL TO GENEROUSLY HELP ME. CAN SOMEONE PLEASE HELP ME? NOW THE CAR DEALER PLACE REFUSES TO DO ANYTHING. I TOLD THEM. I CANNOT DRIVE THE CAR ANYMORE. THEY REFUSE TO TALK TO ME. THEY GIVE ME A RUN AROUND. PLEASE, I CAN'T TAKE THIS ANYMORE I WORK AT NIGHT TRYING TO MAKE A DECENT LIVING. I PRESENTLY WORK WITH THE MENTALLY RETARDED CHILDREN, AND I DO NOT HAVE TO COME TO THE CAR DEALER PLACE EVERY OTHER DAY, BECAUSE THEIR SOMETHING WRONG WITH THE CAR, IT JUST NOT FAIR.
NHTSA complaint #10217314 — an unverified report by a vehicle owner.
PROBLEMS WITH TIRE EQUIPMENT ON THE 2002 MAZDA PROTEGE 5. *MR THERE WAS DIFFICULTY WITH PLACING SUITCASES OR BOXES INTO THE TRUNK OF THIS TYPE OF VEHICLE, THE CD PLAYER SKIPPED, THE TRANSMISSION DISPLAYED A LOUD CLUNK NOISE, THERE WAS A SPARE TIRE PROBLEM, THERE WAS A NAIL IN THE TIRE WHICH COULD NOT BE REPAIRED BECAUSE IT WAS LOCATED TOO CLOSE TO THE EDGE OF THE TIRE, 50% OF TREAD REMAINED, AND THERE WAS EVIDENCE THAT THE WHEEL NEEDED TO HAVE FIVE HOLES FOR BOLTS (SPARE WHEEL), AND THE BRAKES HAD 50% REMAINING. THE CONSUMER REQUESTED THAT A MEMORANDUM BE SENT TO ALL MAZDA DEALERS EXPLAINING THE PROBLEM, ENSURE THAT ONE OR TWO REPLACEMENT TIRES SHOULD BE STOCKED DUE TO THE EXTREME DIFFICULTIES IN LOCATING THE CORRECT INFORMATION OF THE TIRE AND WHEEL. *SC
NHTSA complaint #10079850 — an unverified report by a vehicle owner.
FRONT OF BUMPER PAINT CHIPS. IT LOOKS AS LIKE VERY FINE PARTICLES OF CHIP ALL ALONG THE VERY FRONT PORTION OF THE BUMPER. I HAVE REPORTED THIS PROBLEM TO MAZDA BOTH AT THE DEALERSHIP LEVEL AND WITH THE CORPORATE OFFICE. THE DEALERSHIPS DIAGNOSES WAS "OUTSIDE INFLUENCES", WHICH IS SO AMBIQUOUS AS TO MEAN NOTHING. *NLM
NHTSA complaint #10023735 — an unverified report by a vehicle owner.
SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.
NHTSA complaint #10007963 — an unverified report by a vehicle owner.
WHILE DRIVING ENGINE AND OVERDRIVE WARNING LIGHTS ILLUMINATED. DEALER DIAGNOSED THAT VEHICLE REQUIRES NEW TRANSMISSION, RADIATOR AND OTHER ENGINE WORK. CONSUMER VERY CONCERNED BECAUSE VEHICLE MILEAGE WA SLOW AND MAINTAINED REGULARLY. TS.
NHTSA complaint #10004469 — an unverified report by a vehicle owner.
CONSUMER FEELS THAT THE DESIGN OF THE HARD PLASTIC PIECE WHICH IS LOCATED ON THE FRONT DRIVER SIDE WINDSHIELD FRAME OF THE VEHICLE IS UNSAFE. IF THE PIECE IS IMPACTED IN A CRASH, IT COULD CAUSE SERIOUS INJURIES TO THE DRIVER. CONSUMER INDICATES "THE PLASTIC PIECE COULD BREAK OFF BECOMING A HAZARDOUS WEAPON". TS
NHTSA complaint #8022932 — an unverified report by a vehicle owner.
TRUNK LID WAS IN THE UP POSITION AND TRUNK CAME DOWN AND HIT CONSUMER'S DAUGHTER ON HEAD. *AK CONSUMER STATES NOTHING TO KEEP THE TRUNK LID IN UPRIGHT POSITION. A SLIGHT WIND OR ELEVATION COULD BLOW THE OPEN LID DOWN AND MAY CAUSE SERIOUS INJURY.
NHTSA complaint #8015782 — an unverified report by a vehicle owner.