36 of the 1,377 complaints filed about the Mazda Protege are about the equipment — 3% of everything owners reported. The worst model year for it is 1996.
36
Complaints
3%
Share of all complaints
1
Crashes
2
Fires
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE. WHILE DRIVING 25 MPH, THE RADIO STOPPED WORKING AND THEN SMOKE CAME OUT OF THE RADIO. THE CONTACT REMOVED THE FUSE TO DISENGAGE THE RADIO AFTER SMELLING THE WIRES BURNING. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT IS CONCERNED ABOUT THE RISK SINCE SERIOUS DAMAGE MAY HAVE OCCURRED. THE FAILURE MILEAGE WAS 110,275.
NHTSA complaint #10298732 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
FLAT TIRE CAUSED ME TO USE JACK THAT CAME WITH MY CAR, AFTER PLACING IT CORRECTLY UNDER MY CAR AND LIFTING CAR THE JACK THEN BENT AND SENT MY CAR CRASHING DOWN ON ITS ROTOR NEARLY LANDING ON MY ARM. I STILL HAVE THE JACK AND I CONTACTED THE MAZDA COMPANY TO REPLACE THE JACK. THEY ARE SENDING GIFT CERTIFICATE AND LOOKING INTO THE MATTER.
NHTSA complaint #10154933 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING HAS BEEN GETTING LESS AND LESS COOL. TOOK VEHICLE TO DEALER AND THEY INDICATED THE EVAPORATOR WAS LEAKING AND PART WOULD COST 561.12 OUT OF WARRANTY. 2 MONTHS PRIOR THE CONDENSER WENT OUT AND REPLACED UNDER WARRANTY.
NHTSA complaint #10135860 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2002 MAZDA PROTEGE WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH YET THE AIR BAGS DID NOT DEPLOY.*MR THE CONSUMER SUSTAINED TWO SLIPPED DISK IN HER BACK. AFTER THE VEHICLE'S BODY DAMAGE WAS REPAIRED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAGS TESTED BUT THE DEALER REFUSED TO TEST THE AIR BAG. THE INDICATED THAT AS LONG AS THE AIR BAG LIGHT WASN'T ON THAT EVERYTHING WAS FINE. THE RADIO SWITCHES STATIONS ON IT'S OWN. THE SEAT BELT LIGHT DID NOT ILLUMINATE WHEN THE CAR WAS STARTED. THE TRANSMISSION FAILED 9/7/2004, 40561 MILES. THE VEHICLE ALIGNMENT WONT HOLD. THE BRAKES HAVE BEEN REPLACED THREE TIMES DUE TO NOISE.
NHTSA complaint #10122636 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: CONTACT STATED THE AIR CONDITIONER WAS NOT WORKING WHEN PUT ON A HIGHER FAN SETTING. CONSUMER LOOKED BEHIND THE DASH AND CONNECTOR WAS STARTING TO MELT.
NHTSA complaint #10121901 — an unverified report by a vehicle owner.
EQUIPMENT
I AM NOW HAVING TO PUT THE 3RD TRANSMISSION IN MY 99 MAZDA PROTEGE, THE FIRST TWO WERE AT MAZDA EXPENSE AND I FEEL THE 3RD SHOULD BE AS WELL SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND THIS MODEL.
NHTSA complaint #10105936 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 MAZDA PROTEGE RADIO SEEMS TO BE DEFECTIVE. DEALER REPLACED RADIO THAT HAD A NONFUNCTIONAL VOLUME CONTROL WITH ONE THAT HAD SAME ISSUE. DEALER IS REORDERING PART.
NHTSA complaint #10104667 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER STATES THAT HE WAS WONDERING WHY HE WAS GETTING SUCH POOR GAS MILEAGE. HE THEN TOOK HIS VEHICLE TO HIS PRIVATE MECHANIC SINCE HE LIVES ABOUT 65-70 FROM THE NEAREST MAZDA DEALER. HE THINKS THAT THIS IS A DEFECT, BECAUSE HE ALSO THINKS THAT IT IS BECAUSE OF SOME MIS-WIRING. AIR COMPRESSOR RUNS WHEN IT IS NOT TURNED ON. OVERDRIVE BUTTON IS INOPPERABLE.*TS
NHTSA complaint #10082150 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PROBLEMS WITH TIRE EQUIPMENT ON THE 2002 MAZDA PROTEGE 5. *MR THERE WAS DIFFICULTY WITH PLACING SUITCASES OR BOXES INTO THE TRUNK OF THIS TYPE OF VEHICLE, THE CD PLAYER SKIPPED, THE TRANSMISSION DISPLAYED A LOUD CLUNK NOISE, THERE WAS A SPARE TIRE PROBLEM, THERE WAS A NAIL IN THE TIRE WHICH COULD NOT BE REPAIRED BECAUSE IT WAS LOCATED TOO CLOSE TO THE EDGE OF THE TIRE, 50% OF TREAD REMAINED, AND THERE WAS EVIDENCE THAT THE WHEEL NEEDED TO HAVE FIVE HOLES FOR BOLTS (SPARE WHEEL), AND THE BRAKES HAD 50% REMAINING. THE CONSUMER REQUESTED THAT A MEMORANDUM BE SENT TO ALL MAZDA DEALERS EXPLAINING THE PROBLEM, ENSURE THAT ONE OR TWO REPLACEMENT TIRES SHOULD BE STOCKED DUE TO THE EXTREME DIFFICULTIES IN LOCATING THE CORRECT INFORMATION OF THE TIRE AND WHEEL. *SC
NHTSA complaint #10079850 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE STEREO UNIT ON THE MAZDA SPEED PROTEGE IS VERY DEFECTIVE. THIS UNIT IS MANUFACTURED BY KENWOOD. THE STEREO SUFFERS FROM MULTIPLE INTERMITENT FAILURES AND PROBLEMS. THE MOST NOTICABLE ARE AS FOLLOWS: VOLUME DIMS AND SURGES AFTER THE STEREO IS ON WHEN USING THE DEFROSTER ON THE VEHICLE. SUB-WOOFER BLOWS OUT UNDER NORMAL USAGE, PRONOUNCED WHINE WITH THE ACCELERATION OF THE VEHICLE WHEN LISTENING TO THE RADIO, RANDOM LOCK UP OF THE STEREO FACE PLATE REQUIRING USING THE SYSTEM RESET BUTTON TO GET IT TO OPERATE NORMALLY AGAIN. THE CAR HAS BEEN INTO THE DEALER 3 TIMES FOR THESE ISSUES AND EXCEPT FOR THE BLOWN SUB-WOOFER REPORTS NO PROBLEM FOUND. THE SUB-WOOFER HAS BEEN ON ORDER FOR 2 MONTHS WITH NO EXPECTED DELIVERY DATE.
NHTSA complaint #10079020 — an unverified report by a vehicle owner.
EQUIPMENT
PURCHASED A NEW 2002 MAZDA PROTEGE ON 2/20/02 FROM RAMSEY MAZDA, RAMSEY, NJ. OTHER THAN REGULAR OIL CHANGES, ONLY SERVICE TO VEHICLE DONE BY MAZDA DEALER ON 5/8/02 WHEN CAR STALLED AND DEALER INSTALLED NEW COMPUTER. ON 8/24/03, WHILE DRIVING CAR STALLED AND I SAW SMOKE COMING FROM UNDER THE HOOD. OPENED HOOD AND SAW ENGINE COMPARTMENT ENGULFED IN FLAMES. FIRE DEPARTMENT CALLED AND PUT OUT FIRE BUT NOT BEFORE EXTENSIVE DAMAGE DONE TO FRONT OF CAR. INSURANCE COMPANY HAS DEEMED CAR TOTALLED. MAZDA CLAIMS THEY HAVE NO INVESTIGATIVE TEAM TO DETERMINE CAUSE OF FIRE AND THAT MY INSURANCE COMPANY SHOULD HIRE AN INDEPENDENT INVESTIGATOR. INSURANCE COMPANY REFUSES TO HIRE INVESTIGATOR.
NHTSA complaint #10037136 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1995 MAZDA PROTEGE >180000 MI. >DURING THIS TIME THE DEALER HAS INSTALLED (3) AIR CONDITIONER COMPRESSORS APPROXIMATELY ONE FOR EVERY 60000 MI. AT OVER $1000 APIECE> IT IS NOW IN THE SHOP WITH AN EXPECTED BILL OF $1200.00. *NLM
NHTSA complaint #10014485 — an unverified report by a vehicle owner.
EQUIPMENT
BOUGHT CAR IN OCTOBER 2000 BRAND NEW AND TO DATE HAVE HAD 6 PROBLEMS. 1) MARCH 2001 MOTOR FOR DRIVER SIDE WINDOW HAD TO BE REPLACED. 2) DECEMBER 2001 CD PLAYER STOPPED WORKING TEMPORARILY. 3) 4/8/02 CHECK ENGINE LITE CAME ON, DEALER FOUND NO PROBLEM. 4) 4/30/02 CHECK ENGINE LITE CAME ON, THIS TIME DEALER HAD TO REPLACE IGNITION COIL. 5) 10/24/02 CHECK ENGINE LITE CAME ON, DEALER FOUND NO PROBLEM. 6) 12/27/02 CHECK ENGINE LITE CAME ON, DEALER HAS TO REPLACE CATALYTIC CONVERTER TS
NHTSA complaint #10000502 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DURING AN ATTEMPT TO CHANGE A FLAT TIRE JACK COLLAPSED WHILE RAISING VEHICLE. DEALERSHIP EXAMINED JACK, AND CONCLUDED A BOLT LOOKED "SOFT" RESULTING IN COLLAPSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899626 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
STRONG HEAVY FUMES ENTERED VEHICLE, CAUSING DRIVER AND PASSENGER TO BECOME NAUSEATED. CONSUMER HAS GOTTEN MIXED DIAGNOSIS OF WHAT THE CAUSE COULD BE. DEALER'S TECHNICAN BELIEVED SOME SUBSTANCE LEAKING FROM ENGINE AND DASHBOARD COMPARTMENT CAUSED FUMES TO ENTER VEHICLE WHILE AIR CONDITIONING WAS ON. CONSUMER LIVED IN A HOT CLIMATE AREA THAT REQUIRED AIR CONDITIONING TO RUN A LOT. MAZDA NEVER HEARD OF COMPLAINT, AND BELIEVED FUMES MIGHT COME FROM INTERIOR. MAZDA DIDN'T HAVE A REMEDY.*AK *SLC
NHTSA complaint #894445 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER AND HEATING FAN DO NOT WORK. *SLC
NHTSA complaint #784736 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE STEREO MALFUNCTIONS. YH
NHTSA complaint #552539 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C FAILED. YH
NHTSA complaint #552539 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE STEREO MALFUNCTIONS. YH
NHTSA complaint #552539 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C FAILED. YH
NHTSA complaint #552539 — an unverified report by a vehicle owner.