81 of the 2,646 complaints filed about the Mercury Cougar are about the airbag system — 3% of everything owners reported. The worst model year for it is 1999.
81
Complaints
3%
Share of all complaints
48
Crashes
1
Fires
AIR BAGS
AIRBAG WARNING LIGHT COMES ON. NO ACCIDENT, STATIONARY AND IN MOTION. I DO NOT SEE A RECALL REFERENCE AIRBAG? WITH THE COMPLAINTS I READ ON YOUR SITE ABOUT THE AIRBAGS, THERE SHOULD BE A RECALL???????????
NHTSA complaint #11309840 — an unverified report by a vehicle owner.
AIR BAGS
THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOYED.
NHTSA complaint #11110237 — an unverified report by a vehicle owner.
AIR BAGS
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
NHTSA complaint #10947691 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL.... JUST LOOKING FOR ANY RECALLS ON MY CAR,,,,WHOLE FRONT END FELL OUT..
NHTSA complaint #10854223 — an unverified report by a vehicle owner.
AIR BAGS
CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON.
NHTSA complaint #10535614 — an unverified report by a vehicle owner.
AIR BAGS
ON MY DRIVE HOME FROM WORK ON FRIDAY 7/12/2013 AT APPROXIMATELY 3:30 PM THE AIRBAG ON THE DRIVER SIDE DEPLOYED FOR NO APPARENT REASON. THIS WAS ON A 1999 MERCURY COUGAR THAT MY FAMILY PURCHASED NEW. THE VIN IS [XXX]. I CALLED AND SPOKE WITH [XXX] AT FORD AND HE STATED THERE WAS NOTHING FORD COULD DO. HE SUGGESTED I CALL MY INSURANCE COMPANY...I DON'T UNDERSTAND WHY MY INSURANCE COMPANY WOULD BE CONCERNED WITH A FLAW IN A FORD PRODUCT. I HOPE YOU WILL UNDERSTAND THAT I AM SCARED TO DRIVE THIS CAR AT THIS POINT. WILL ONE OF THREE REMAINING AIR BAGS DEPLOY FOR NO APPARENT REASON? TO BE TOLD TO CONTACT MY INSURANCE COMPANY IS NOT ACCEPTABLE. I AM A VERY REASONABLE PERSON BUT WILL NOT BE TAKEN ADVANTAGE OF. MY EXPECTATION ARE SIMPLE: FORD NEEDS TO HAVE THIS CAR TOWED TO A DEALER. THE DRIVERS SIDE SEAT NEEDS TO BE REPAIRED OR REPLACED. THE ENTIRE AIR BAG SYSTEMS NEEDS TO BE CHECKED AND BROUGHT UP TO A SAFE STANDARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10525647 — an unverified report by a vehicle owner.
AIR BAGS
DRIVING CAR TO CLASS LAST WEEK, RECENTLY BOUGHT IT WITHIN THE PAST YEAR. WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING MAYBE 5 MPH. WAS CREEPING UP INTO THE SPOT AND THE AIRBAGS DEPLOYED OUT OF NOWHERE, CRACKING MY WINDSHIELD AND GETTING SMOKE AND AN AWFUL SMELL INTO MY CAR. I ALSO WILL BE WEARING A WRIST BRACE FOR THE NEXT 6 WEEKS DUE TO AN INJURY THAT THE AIRBAGS CAUSED.
NHTSA complaint #10376887 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING 30 MPH, THE FRONT PASSENGER SIDE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM. SHE WAS NOT WEARING A SEAT BELT AND SUSTAINED A HEAD INJURY AND RECEIVED STITCHES TO HER LIP. THE CURRENT AND FAILURE MILEAGES WERE 86,000. *UPDATED 12/12/2007 *BF THE CONSUMER WANTS TO KNOW WAS THERE A MALFUNCTION WITH THE AIR BAGS? UPDATED 12/12/07
NHTSA complaint #10205706 — an unverified report by a vehicle owner.
AIR BAGS
MY DAUGHTER HIT THE BACK OF A SCHOOL BUS IN MAY OF 2006 IN WHICH THE AIR BAGS DID NOT DEPLOY. LAST NIGHT SHE BARELY SCRAPED HER RIM ON A CURB AND BOTH AIR BAGS WENT OFF AND CRACKED THE WINDSHIELD. THIS MUST HAVE BEEN FAULTY AIR BAGS FROM THE START BECAUSE THEY SHOULD HAVE WENT OFF IN THE FRONT END COLLISION SHE HAD, AND SHOULD NOT OF RELEASED WHEN SHE HIT HER RIM ON A CURB.
NHTSA complaint #10204450 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. IN 2006, THE CONTACT WAS INVOLVED IN A CRASH AND WAS STRUCK BY SIX VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ON THE INSTRUMENT PANEL. HE STATED THAT HE HAS BEEN INVOLVED IN NUMEROUS CRASHES DUE TO DODGING ROAD DEBRIS, WHICH CAUSED HIS VEHICLE TO BE REAR ENDED AND CRASH INTO A TREE. THE AIR BAGS HAVE NEVER DEPLOYED IN ANY OF HIS CRASHES. THE DEALER AND THE MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE AND STATED THAT NOTHING COULD BE DONE DUE TO THE LACK OF SAFETY RISK. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10199512 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
MY DAUGHTER WAS DRIVING MY 2000 MERCURY COUGAR ON SEPTEMBER 25 ,2006. WHEN ANOTHER VEHICLE WENT THROUGH A STOP SIGN &THEY COLLIDED. SHE HIT HIM WITH HER FRONT END & THEN PROCEEDED TO SWERVE HEAD ON INTO A TELEPHONE POLE . SO THIS MAKES TWO FRONT END COLLISIONS & THE AIR BAGS NEVER DEPLOYED. IN FACT SHE HAD ANOTHER ACCIDENT IN SEPT 2003 WHERE A CAR WENT THROUGH A RED LIGHT AND HIT HER,BUT THAT WAS A SIDE IMPACT & AGAIN THIS AIR BAG DID NOT DEPLOY. SO THIS HAS BEEN THREE INCIDENTS THAT THIS AIR BAG DID NOT DEPLOY & THIS PAST ONE ON MONDAY WAS FRONT END COLLISION & MY DAUGHTER HAS DAMAGE TO HER CHEST & RIB CAGE , WHICH COULD HAVE BEEN AVOIDED IF THE AIR BAGS WORKED PROPERLY!
NHTSA complaint #10169626 — an unverified report by a vehicle owner.
AIR BAGS
DT*: THE CONTACT STATED THAT THE VEHICLE'S AIRBAGS DID NOT DEPLOY AFTER HITTING AN EMBANKMENT AND FLIPPING OVER ON ITS TOP. THE VEHICLE WAS TRAVELING 55 MPH WHEN THE VEHICLE WAS SWERVED TO AVOID HITTING A DEER, WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. ONE PERSON WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED, ACCORDING TO THE TOW TRUCK DRIVER. THE DEALER HAS NOT BEEN ALERTED.
NHTSA complaint #10163948 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAGS DEPLOY OUT OF NO WHERE. CAUSED CAR TO LOOSE CONTROL... THE CAR HAS BEEN FIXED BUT AIRBAG LIGHTS FLASH 6 TIMES WITH A 2 SECOND DELAY, AND THE THE DEALER CANT FIX IT.
NHTSA complaint #10095937 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE TRAVELING 65 MPH THE AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10090366 — an unverified report by a vehicle owner.
AIR BAGS
MY WIFE STARTED THE CAR AND A SPLIT SECOND LATER THE PASSANGER AIRBAG PREMATURLY DEPLOYED. IT WAS THE AIRBAG IN THE PASSENGER SEAT. I MADE AN APPOINTMENT FOR HER HEARING IN HER RIGHT EAR BECAUSE SHE IS HAVING PROBLEMS. I CALLED THE FORD/MERCURY MANUFACTURER AND THEY STATED THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I CONTACTED THE DEALERSHIP WHICH I BOUGHT THE VEHICLE FROM AND THEY STATED THERE WAS NOTHING THAT THEY COULD DO EITHER. I DONT KNOW ABOUT YOU BUT I THINK THAT THIS IS A MAJOR DEFECT AND WOULD NOT WANT TO HEAR OR SEE ANYONE ELSE HAVE TO GO THROUGH THIS. I AM JUST GRATEFUL THAT I GAVE MY DAUGHTER A RIDE TO SCHOOL THAT MORNING.
NHTSA complaint #10080674 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
CONSUMER PARKED THE VEHICLE AND PASSENGER'S SIDE AIR BAG DEPLOYED. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE.
NHTSA complaint #10079499 — an unverified report by a vehicle owner.
AIR BAGS
WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKE POWER. CONSUMER LOST THE CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED.
NHTSA complaint #10071997 — an unverified report by a vehicle owner.
AIR BAGS
WHILE DRIVING 30 MPH CONSUMER HIT A PILE OF SAND AND LOST CONTROL, CAUSING THE VEHICLE TO ROLE TWICE. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES.
NHTSA complaint #10071743 — an unverified report by a vehicle owner.
AIR BAGS
AFTER STARTING THE VEHICLE THE CONSUMER HEARD A LOUD BEEPING NOISE COMING FROM THE PASSENGER SIDE AIR BAG COMPARTMENT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA complaint #10071585 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
AIR BAG LIGHT COMES ON INTERMITTENTLY, BLINKS 7 TIMES PAUSES AND REPEATS UNTIL VEHICLE IS SHUT OFF AND RESTARTED. TAKEN TO DEALERSHIP MULITPLE TIMES STARTING WITH 2 YEARS AGO, BUT WAS INFORMED THAT THEY COULD NOT CHECK IT UNLESS IT WAS BLINKING AT THE TIME. WAS ADVISED TO BRING IT BACK WHILE IT'S BLINKING. BLINKING USUALLY OCCURS ON MY WAY TO WORK OR AFTER THE DEALERSHIP HOURS. I HAVE LOOKED THIS PROBLEM UP IN MY REPAIR MANUAL CD AND FOUND THE PROBLEM WAS THAT ONE OF THE AIRBAG SENSORS WAS NOT WORKING PROPERLY. I'M CONCERNED ABOUT MY SAFETY IF THERE IS AN ACCIDENT IF THE AIR BAG WILL DEPLOY OR NOT WITH THIS PROBLEM. I KNOW MULTIPLE OWNERS OF THIS VEHICLE WITH THIS PROBLEM AND ONE WHO HAS THIS PROBLEM AND WAS IN AN ACCIDENT WHERE AIR BAG DID NOT DEPLOY FOR A 100 MPH IMPACT. MY AIR BAG LIGHT CONTINUES WITH THIS PROBLEM.
NHTSA complaint #10066223 — an unverified report by a vehicle owner.