39 of the
2,646 complaints filed about the Mercury Cougar
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 1999.
2000 MERCURY COUGAR, VEHICLE HOOD LATCH FAILED CAUSING THE HOOD TO OPEN AND STRIKE THE FRONT WINDSHIELD AND THE ROOF. *BF (OHIO TRAFFIC CRASH REPORT # 10-0395-91)*JB UPDATED 09/13/10
NHTSA complaint #10354248 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1996 MERCURY COUGAR. THE CONTACT STATED THAT THE DRIVERS SIDE FRONT DOOR AND THE PASSENGERS SIDE FRONT DOOR WOULD OPEN WHILE DRIVING AT ANY SPEED. WHEN SHE CLOSED THE DOORS THEY COULD BE PUSHED OPEN WITH LITTLE EFFORT. FORD WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. NHTSA CAMPAIGN ID NUMBER: 96V070000, LATCHES, LOCKS, LINKAGES, AND DOOR LATCH WAS, ISSUED FOR HER YEAR, MAKE AND MODEL VEHICLE. THE CONTACT WAS ADVISED OF THE 10 YEAR EXPIRATION PERIOD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 114,000.
NHTSA complaint #10344201 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE LATCH PAWL STICKS IN THE OPEN OR UNLATCHED POSITION. AS A CONSEQUENCE, THE DOOR DOES NOT LATCH WHEN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 136,000. UPDATED 7/9/09 *CN UPDATED 07/17/09.
NHTSA complaint #10262136 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE IDLING, THE ENGINE REVS AND THE VEHICLE ACCELERATES ON ITS OWN. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE; HOWEVER, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V194000 (VEHICLE SPEED CONTROL). IN ADDITION, THE CHECK ENGINE LIGHT REMAINS ILLUMINATED FOR WEEKS AT A TIME. NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE) WAS REFERENCED. THE CONTACT STATED THAT WHEN THE VEHICLE IS STARTED AND THE DOORS ARE SHUT, THE POWER DOOR LOCKS AUTOMATICALLY LOCK. ALSO, THE DOORS AUTOMATICALLY LOCK WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH). THE CURRENT MILEAGE WAS 114,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #10216394 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE FRONT AND DRIVER'S DOOR LATCH STUCK ON THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY. WHILE MAKING A LEFT TURN THE PASSENGER'S DOOR CAME OPEN. THERE WERE NO INJURIES. THE LOCAL MECHANIC STATED THAT THE DOOR LATCH STUCK THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 146000. *AK UPDATED 04/05/07.
NHTSA complaint #10185203 — an unverified report by a vehicle owner.
IN AUGUST OF 2004, THE PASSENGER SIDE DOOR ON MY 1999 MERCURY COUGAR BECAME STUCK IN THE CLOSED POSITION AND THE AUTOMATIC DOOR LOCKS WERE DISABLED. THERE WAS A RECALL FOR THE DOOR LATCH FOR THIS VEHICLE (RECALL 99V226000). HIGH HUMIDITY HAD CAUSED DAMAGED TO THE DOOR LATCHES, WHICH WERE REPLACED AS A RESULT OF THE RECALL. THE DAY MY CAR DOOR BECAME STUCK IN THE CLOSED POSITION HAD HIGHS CLOSE TO 100 DEGREES, WHICH I BELIEVE WAS THE CAUSE OF THIS MALFUNCTION. I WAS TOLD BY THE MANUFACTURER OF MY VEHICLE THAT THIS PROBLEM WAS CORRECTED BY THE TIME MY VEHICLE WAS BUILT. HOWEVER THE RECALL TOOK PLACE 7 MONTHS AFTER I PURCHASED MY VEHICLE IN 1999.
NHTSA complaint #10120452 — an unverified report by a vehicle owner.
96 V 070 000/STRUCTURE DOOR ASSEMBLY LATCHES AND LOCKS: ON TWO SEPARATE OCCASIONS WHILE DRIVING, THE DRIVER DOOR FLEW OPEN BY ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER MADE SOME REPAIRS AT NO COST. THE CONSUMER HAS A CONCERN IF THE PROBLEM WILL RECUR. *JB
NHTSA complaint #10108701 — an unverified report by a vehicle owner.
VEHICLE LOST POWER WHILE DRIVING DOWN HIGHWAY. REPLACED THE BATTERY AND TOOK TO SHOP TO HAVE ALTERNATOR AND WHATEVER ELSE LOOKED AT. MECHANIC COULD NOT FIND ANYTHING WRONG. BATTERY LIGHT STILL FLASHING. I'M SCARED THIS WILL HAPPEN AGAIN AND LEAVE ME STRANDED. ALSO HAVE HAD SAME ELECTRICAL PROBLEMS (POWER WINDOWS) AS EVERYONE ELSE, AS WELL AS SPENDING $600 ON BRAKES, AND TRUNK LATCH WON'T WORK. RADIO WORKS OFF AND ON. ALSO HAD TO REPLACE BUMPER AS IT WAS RIPPED OFF WHILE PULLING OUT OF PARKING SPACE. (NOT NEGLIGENC).
NHTSA complaint #10086633 — an unverified report by a vehicle owner.
THERE IS A PIN IN MY PASSENGER DOOR THAT FALLS OUT EVERY FEW MONTHS OR SO. (ABOUT 3-5 TIMES SINCE IT FIRST HAPPENED) WE JUST HOLD THE DOOR UP AND HAMMER THE PIN BACK INTO PLACE WHEN IT HAPPENS AND IT STAYS FOR A FEW MONTHS. WE'VE TRIED A FEW DIFFERENT KINDS OF CLIPS TO HOLD IT IN PLACE TO NO AVAIL. THE DOOR FALLS 1/2 WAY OFF AND JUST HANGS THERE. IT HASN'T HAPPENED WHILE THE CAR IS MOVING...JUST WHEN THE CAR IS PARKED AND A PASSENGER OPENS THE DOOR. THE CAR WAS ALSO SOLD TO ME WITH A BAD BEARING ON THE REAR PASSENGER TIRE...NOT SURE IF THAT'S NORMAL EITHER AROUND 40,000 MILES. ALSO, MY FUEL PUMP BURNED OUT AROUND 46,000 MILES...NOT SURE IF THAT'S NORMAL FOR A CAR OR NOT.
NHTSA complaint #10074972 — an unverified report by a vehicle owner.
21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 100,000 MILE LEMON!
NHTSA complaint #10073212 — an unverified report by a vehicle owner.
PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT COLD ENOUGH, THE CIGARETTE LIGHTER WAS BROKE, THE BRAKES MADE A GRINDING NOISE, THE DOOR LOCKS/LATCHES WERE INOPERATIVE, AND THE VEHICLE HAD A TRANSMISSION LEAK.
NHTSA complaint #10032290 — an unverified report by a vehicle owner.
VEHICLE SHUT OFF AFTER BEING DRIVEN FOR HALF HOUR, AND FAILED TO START. THE DEALER REPLACED BATTERY/ALTERNATOR/ IGNITION SWITCH, AND RELAY, BUT THE PROBLEM CONTINUED. *AK AFTER ALL REPAIRS WERE MADE, PROBLEMS CONTINUED TO EXIST. *PH. ALSO THE BALL JOINT WAS REPLACED, THE TRUNK RELEASE DID NOT WORK.
NHTSA complaint #10034262 — an unverified report by a vehicle owner.
PROBLEMS WITH VEHICLE'S TRUNK COMING UNLATCHED FROM THE INSIDE. *MR THE HORN WAS ALSO INOPERATIVE, THE VEHICLE STALLED, AND THERE WAS A CONSTANT PROBLEM WITH THE BLOWER/FAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST OF THE BLOWER. *SCC THERE WAS A RECALL REGARDING THE HEATER BLOWER RESISTOR, HOWEVER THE DEALER STATED THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED IN THE RECALL.
NHTSA complaint #10026972 — an unverified report by a vehicle owner.
HOOD UNLATCHES AT HIGHWAY SPEED. PROBLEM DOESN'T HAPPEN ON CITY ROUTES. THE CONSUMER BEING CONCERN IF IT WILL UNLATCH AND BLOCK THE ABILITY TO SEE WHILE DRIVING. DEALER WAS NOTIFIED AND DUPLICATED THE HOOD. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8009310 — an unverified report by a vehicle owner.
I HAVE TAKEN MY VEHICLE IN 4 DIFFERENT TIMES FOR THE SAME PROBLEMS. THE CAR BOAGS DOWN AND STALLS WHILE DRIVING. THIS HAS CAUSED ME TO STALL IN TRAFFIC SEVERAL TIMES. THE PROBLEM HAS STILL NOT BEEN FIXED IN THE 4 TIMES I'VE TAKEN IT IN. NOT TO MENTION ALL THE OTHER SMALL THINGS.CONSTANT RATTLE IN THE DASH AND WINDOWS, BATTERY LIGHT STUCK ON, TRUNK WILL NOT UNLATCH, AND THE DASH LIGHTS WILL SURGE EVEN AFTER I'VE HAD THE DASH REPLACED. I AM VERY UPSET WITH THIS CAR AND EVEN MORE WITH THE LACK OF SERVICE BEING PROVIDED BY THE DEALERSHIP!
NHTSA complaint #757900 — an unverified report by a vehicle owner.
IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU
NHTSA complaint #734280 — an unverified report by a vehicle owner.