FaultScore

Mercury Cougar other reported problems

70 of the 2,646 complaints filed about the Mercury Cougar are about the other systems — 3% of everything owners reported. The worst model year for it is 1999.

70

Complaints

3%

Share of all complaints

3

Crashes

0

Fires

Other & Unspecified complaints by model year

1984 Cougar 1 1.4%
1987 Cougar 1 1.4%
1988 Cougar 1 1.4%
1991 Cougar 1 1.4%
1992 Cougar 2 2.9%
1993 Cougar 5 7.1%
1994 Cougar 5 7.1%
1995 Cougar 4 5.7%
1996 Cougar 3 4.3%

Median failure at 44,000 miles

1997 Cougar 5 7.1%
1999 Cougar 26 37.1%

Median failure at 132,449 miles

2000 Cougar 12 17.1%

Median failure at 74,000 miles

2001 Cougar 1 1.4%
2002 Cougar 3 4.3%

Median failure at 122,500 miles

What owners said

2002 Mercury Cougar at 153,000 miles Marietta, GA

UNKNOWN OR OTHER

MY CAR WAS STOLEN

NHTSA complaint #11032625 — an unverified report by a vehicle owner.

2002 Mercury Cougar at 92,000 miles Prescott, AZ

UNKNOWN OR OTHER

NHTSA CAMPAIGN NUMBER:04V421000 MANUFACTURER FORD MOTOR COMPANY WAS DRIVING ON A MAIN CITY ST. MY AUTO STOPPED WITH NO POWER IN THE LEFT LANE OF BUSY 4 LANE ST. WOULD NOT START IN NEUTRAL OR PARK, MAN PUSHED IT INTO THE CTR. LANE OUT OF TRAFFIC AREA. POLICEMAN CAME AFTER I CALLED 911, AFTER A FEW MINUTES HE SUGGESTED TAKING KEY OUT STEPPING ON BRAKE THEN INSERTING KEY BACK IN IGNITION, DID THAT AND IT STARTED RIGHT UP, AND HE FOLLOWED ME TO MY ST. AND I GOT SAFELY HOME. PRIOR TO THIS SHUT DOWN INCIDENT IT HAD STALLED GOING DOWN A HILL HOWEVER PUT IT IN NEUTRAL AND IT STARTED UP AGAIN. THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT, PRIOR TO THIS INCIDENT IT HAD BEEN CUTTING OUT FOR A COUPLE OF MONTHS WHICH I THOUGHT WAS CHEAP GAS, SO CHANGED TO TECTRON. I HAVE CALLED FORD ON 3/15 TWICE AND THEY SAID THEY CAN NOT DO ANYTHING ABOUT IT, I THEN RESEARCHED THIS ONLINE AND FOUND THIS SITE AND WANT TO POST EXACTLY WHAT HAPPENED TO ME AS SHOWN BY THE NHTSA ON RECALL ETC. IT DOES SHOW IT IS FOR THE ORIG OWNER, I AM THE 2ND. OWNER HOWEVER THIS HAS OCCURRED WITHIN THE 15YR. LIMITATION YOU HAVE POSTED FOR COMPLAINTS EXPLAINED TO FORD THAT IT MAY HAVE TAKEN THIS LONG FOR THE FILTER TO REACT IN THIS MANNER.

NHTSA complaint #10966151 — an unverified report by a vehicle owner.

1999 Mercury Cougar SAN Rafael, CA

UNKNOWN OR OTHER

I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.

NHTSA complaint #10877025 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 191,487 miles Center, TX

UNKNOWN OR OTHER

1999 COUGAR BATTERY CONNECTION PROBLEMS OR SOMETHING FAULTY. SOMETIMES WHILE I'M DRIVING MY CAR JUST GOES DEAD. IT'S DONE THAT A LOT LATELY. I NOW HAVE A NEW BATTERY BUT THE SAME THING HAPPENS AND I'M SCARED WHEN IT HAPPENS ON THE FREEWAY . TONIGHT I WAS DRIVING ON THE FREEWAY AND IT WENT DEAD! I HAD NO LIGHTS , I HAD NO TAIL LIGHTS,NO HEAD LIGHTS ,NO BLINKERS AND NO EMERGENCY LIGHTS AND THE CAR CLOSE BEHIND ME HAD TO SLAM ON BREAKS CAUSE THERE WAS NO EMERGENCY LANE, NO SIDE OF THE ROAD JUST A GUARD RAIL! I WAS IN THE MIDDLE OF THE ROAD . BRAND NEW BATTERY JUST GOES DEAD LIKE IT DID MANY TIMES ON THE OLDER BATTERY IT'S NOT THE ALTERNATOR EITHER...SOMETHING IS NOT MAKING A CONNECTION. I'M GONNA END UP SQUASHED, DEAD CAUSE ON A FREEWAY AT NIGHT WHEN THE CAR DIES EVERYTHING DIES: LIGHTS,TAIL LIGHTS AND EMERGENCY LIGHTS IF IM IN THE DARK NO ONE WOULD SEE ME IN TIME TO STOP IF IM IN THE MIDDLE OF THE ROAD.

NHTSA complaint #10795276 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 175,000 miles Madison, WI

UNKNOWN OR OTHER

I HAVE ALWAYS HAD MY CAR WASHED AND RUST PROOFED DURING THE WINTER EVER 2 WEEKS. LAST DECEMBER THE PAINT UNDER THE BOTTOM OF BOTH THE DRIVERS AND PASSENGER DOORS STARTED HAVING THE PAINT BUBBLE UP ON BOTH ROCKER PANELS. IT STARTED BUBBLING UP THEN CURLING AND THE PAIN STARTED COMING OFF. IVE SEEN MANY OTHER COUGARS WITH THIS SAME PROBLEM AND FEEL IT IS DUE TO A DEFECT IN THE PAINT THAT WAS USED OR SOMETHING MISSING FROM THE PAINT JOB THAT WAS DONE

NHTSA complaint #10724832 — an unverified report by a vehicle owner.

1999 Mercury Cougar Louisville, KY

UNKNOWN OR OTHER

EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK.

NHTSA complaint #10572630 — an unverified report by a vehicle owner.

2000 Mercury Cougar at 78,000 miles Cleveland Hts., OH Crash

UNKNOWN OR OTHER

MERCURY COUGAR SUNROOF COMES OFF TRACK AND REPAIR COST 1200 DOLLARS WHAT A RIP OFF

NHTSA complaint #10307162 — an unverified report by a vehicle owner.

1999 Mercury Cougar Bloomington, MN

UNKNOWN OR OTHER

I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUISE CONTROL AND TURN SIGNALS DO NOT WORK. UPON RESEARCHING THE RECALL FOR CRUISE CONTROL FIRES DEALING WITH FORD PRODUCTS I FOUND THAT I AM AMONG OTHER DISGRUNTLED COUGAR OWNERS. FORD/MERCURY OR FORD TECHNICIANS HAVE NOT DONE A SATISFACTORY JOB LETTING OWNERS KNOW OF RECALLS THAT NEED ATTENTION. MY LATEST CONCERN IS THAT MY COUGAR MIGHT START ON FIRE, PER MY COMPLAINT WITH FORD; THEY SEE NO THREAT WITH MY CRUISE CONTROL ISSUES AND SUGGESTED I CONTACT THE NHTSA WITH MY COMPLAINT.

NHTSA complaint #10222903 — an unverified report by a vehicle owner.

2000 Mercury Cougar at 70,000 miles Dixon, IL

UNKNOWN OR OTHER

SUNROOF IS STUCK OPEN. WENT TO CLOSE IT AND ONLY ONE SIDE GOES DOWN. NEEDS A WHOLE NEW SUNROOF. WATER LEAKS IN WHEN IT RAINS. DAMAGING THE INTERIOR OF THE CAR.

NHTSA complaint #10156357 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 89,899 miles EGG Harbor City, NJ

UNKNOWN OR OTHER

MOONROOF ON A 99 COUGAR DOESN'T WORK. WASN'T MUCH OF A PROBLEM UNTIL THE ROOF FLEW UP AND CRACKED THE WINDSHIELD OF THE PERSON BEHIND ME.

NHTSA complaint #10156086 — an unverified report by a vehicle owner.

1996 Mercury Cougar at 44,000 miles Milwaukee, WI

UNKNOWN OR OTHER

DT: WITHOUT WARNING WHILE STEPPING ON BRAKE THE CAR WILL ACCELERATE, AND THE ENGINE WILL REV UP. CALLER HAS TO STOMP ON BRAKE HARD TO GET IT TO STAY STILL. CAR CAN BE IN GEAR OR IN PARK WHEN THIS HAPPENS. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. EVERY TIME HE HAS TAPPED THE BRAKE JUST BEFORE THIS HAPPENS.

NHTSA complaint #10123922 — an unverified report by a vehicle owner.

2001 Mercury Cougar MT. Vernon, OH

UNKNOWN OR OTHER

THE HEATING/COOLER GAUGE WORKS UP TO 2 THEN YOU HAVE TO MESS WITH THE CONTROLLER TO TURN IT UP TO 3 OR 4. TOOK TO DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THAT CAN BE DONE TO FIX THE PROBLEM.

NHTSA complaint #10104026 — an unverified report by a vehicle owner.

1997 Mercury Cougar Carlock, IL

UNKNOWN OR OTHER

I HAVE A 1997 MERCURY COUGAR. I FEW WEEKS AGO I STARTED SMELLING ANTI-FREEZE AND I NOTICED MY TEMPERATURE GAUGE WAS OVER THE HALF WAY MARK. THEN MY "LOW COOLANT" LIGHT CAME ON. I ADDED SOME ANTI-FREEZE UNTIL I COULD GET THE CAR INTO MY MECHANIC. AFTER CHECKING OUT MY CAR, HE SAID I HAD A CRACKED INTAKE MANIFOLD. I LEFT THE CAR FOR TWO DAYS AND WHEN HE CALLED ME TO PICK IT UP, HE HIT ME WITH A $875 BILL. WOW!!! I DON'T HAVE $875, SO I HAD TO BORROW IT! I NEED MY CAR. THEN TWO DAYS AFTER I GET THE CAR FIXED, I'M TALKING TO A FRIEND AND HE TELLS ME THERE WAS A RECALL ON 1997 4.6 LITER ENGINES IN THE MERCURY COUGARS. I WENT TO MY LOCAL FORD DEALER AND EXPLAINED MY PROBLEM. THEY SAID THEY COULDN'T HELP ME AND GAVE ME A 1-800 FOR FORD. I CALLED FORD. THEY SAID THEY COULDN'T HELP ME BECAUSE I DIDN'T GET THE WORK DONE AT A FORD/LINCOLN/MERCURY DEALER. SO EVEN THOUGH THERE WAS A RECALL ON MY PARTICULAR CAR, FOR THE PARTICULAR PROBLEM I HAD, I CAN'T GET REIMBURSED FOR THE WORK. ANY SUGGESTIONS ON WHERE TO GO FROM HERE??? EVEN THOUGH THERE WERE NO INJURIES OR DAMAGE TO THE PROPERTY, THANK GOD, THE PROBLEM STILL COST ME TIME, MONEY AND WAS AN INCONVENIENCE. I FEEL THAT SINCE IT WAS A RECALL, I SHOULD AT LEAST BE REIMBURSED FOR THE PARTS.

NHTSA complaint #10067995 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 21,224 miles Havertown, PA

UNKNOWN OR OTHER

EXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT (FROM TSB). THE FLYWHEEL DEFECT FIRST APPEARED IN JUNE 2001 WHEN THE COUGAR WAS UNDER WARRANTY IN YEARS AND MILEAGE. WHEN THE DEFECT SURFACED, THE COUGAR WOULD NOT KICK-OVER IMMEDIATELY, HOWEVER THIS OCCURRED VERY INFREQUENTLY. AT THE TIME, THERE WAS NO CONSISTENT PROBLEM TO RECOGNIZE AND RECTIFY. OVER THE ENSUING MONTHS THE PROBLEM CONTINUED TO OCCUR INTERMITTENTLY. AT THIS POINT, I RECOGNIZED THERE WAS A POSSIBLE MECHANICAL PROBLEM. THE PROBLEM I WAS EXPERIENCING WAS CAUSED BY A DEFECTIVE FLYWHEEL. ITS TEETH WERE SOFT AND THE DEFECT HAD WORN AWAY THE STARTER. THE FLYWHEEL HAD TO BE REPLACED ALONG WITH THE STARTER MOTOR AND IN ORDER TO COMPLETE THIS REPAIR THE TRANSMISSION HAD TO FIRST BE REMOVED.

NHTSA complaint #10070550 — an unverified report by a vehicle owner.

1988 Mercury Cougar Virginia Beach, VA Crash 1 injured

UNKNOWN OR OTHER

CONSUMER COMPLAINED ABOUT A TIRE THAT FAILED FROM ANOTHER VEHICLE. FRONT LEFT TIRE TREAD SEPARATED FROM A CHEVROLET BLAZER 1984, AND CAUSED THE VEHICLE TO LOSE CONTROL. VEHICLE HIT TWO OTHER VEHICLES, ONE BEING THE CONSUMER'S VEHICLE, AND CAUSED SEVERE DAMAGE. DURING THE CRASH CONSUMER'S WRIST WAS BROKEN AND THE VEHICLE WAS TOTALED. *AK

NHTSA complaint #10059749 — an unverified report by a vehicle owner.

1995 Mercury Cougar Beaumont, TX

UNKNOWN OR OTHER

INFORMATION REQUEST CONCERNING RECALLS OR MECHANICAL PROBLEMS FOR THE 1995 MERCURY COUGAR.*MR *CB

NHTSA complaint #10051724 — an unverified report by a vehicle owner.

2000 Mercury Cougar Winter Springs, FL

UNKNOWN OR OTHER

I PURCHASED THE 2000 COUGAR NEW, WITH THIS CAME LEATHER SEATS. WELL ABOUT 1YEAR AFTER OWNING THIS CAR THE DRIVERS SEAT STARTED TO WEAR ON THE SIDE . NOT ANY PLACE YOUR BODY TOUCHES. THE DEALERSHIP DID A TOUCH UP AND PAINTED THE LEATHER.ABOUT 3 MONTHS LATER IT WAS A MESS AGAIN. WITH LOTS OF COMPLAINING AND PHONE CALLS AND MAJOR FUSSING I WAS ABLE TO GET THE DEALERSHIP TO REPLACE THE LEATHER ON THE SEAT.(I WAS TOLD IT WAS A COURTESY CALL) WELL THIS COURTESY CALL LASTED ME 14 MONTHS AND ITS STARTING ALL OVER AGAIN. NOW THEY ARE SAYING TOO BAD. THE SERVICE DIRECTOR(TIM HEBRON) AND THE FORD REP(.FRANK TETEL )WONT EVEN LOOK AT IT, AND ARE TELLING ME THATS TOO BAD. MY CAR ONLY HAS 25,000 MILES ON IT AND IS GARAGED KEPT. SO WHATS THE LONGEVITY OF LEATHER?

NHTSA complaint #10046799 — an unverified report by a vehicle owner.

2002 Mercury Cougar Point Pleasant, WV

I HAVE A 2002 MERCURY COUGAR C2 THAT I PURCHASED MARCH OF 2002 AND I HAVE HAD NOTHING BUT PROBLEMS SINCE THE DAY I BOUGHT IT. WITHIN ONE YEAR OF MY PURCHASE I HAVE HAD ALL FOUR TIRES GO FLAT AND ADDITONAL FLATS ON TOP OF THOSE. MY FUEL PUMP ALSO WENT OUT ON ME APRIL 18TH WITH ONLY 18,000 MILES ON MY CAR. I HAVE ASKED TURNPIKE FORD, WHERE I PURCHASED THE VEHICLE, ON OCCASION TO COME AND GET MY CAR FOR ME TO FIX THE TIRE AFTER I HAD ALREADY PUT THE DOUGHNUT ON BUT THEY HAVE REFUSED TO DO SO AND TOLD ME THAT I WOULD HAVE TO CALL ROADSIDE SERVICE. I WOULD UNDERSTAND IF I WERE FAR FROM THE CAR LOT BUT MY WORKPLACE IS ONLY A FEW MILES AWAY. I CALLED ON ONE OCCASION TRING TO GET A NUMBER TO CALL MERCURY/FORD TO COMPLAIN TO THEM BUT THE SALES REP TOLD ME THAT SHE DOES NOT HAVE THAT NUMBER THAT I WOULD HAVE TO LOOK FOR IT MYSELF. I HAVE ALSO CALLED THE OWNERS OF THE LOT TO TALK TO THEM BUT I CAN NOT GET THEM TO RESPOND TO MY PHONE CALLS. I WAS JUST UPSET ABOUT THE PROBLEMS WITH THE CAR BUT NOW I AM ALSO UPSET ABOUT THE SERVICE THAT I AM RECEIVING OR IN MY CASE NOT RECEIVING. THANK YOU FOR YOU ATTENTION IN THIS MATTER.

NHTSA complaint #10016452 — an unverified report by a vehicle owner.

1994 Mercury Cougar Addison, IL

UNKNOWN OR OTHER

NO SUMMARY. DT

NHTSA complaint #769888 — an unverified report by a vehicle owner.

1999 Mercury Cougar Pontiac, MI

UNKNOWN OR OTHER

CUP HOLDER TIPS OVER DURING RIGHT HAND TURNS AND SPILLS LIQUID INTO LAP OF DRIVER WHICH TAKES THE DRIVERS CONCENTRATION OFF OF ROAD. THIS COULD RESULT IN VEHICLE CRASH, PROPERTY DAMMAGE, DEATH, ETC. DT

NHTSA complaint #769294 — an unverified report by a vehicle owner.

Other Mercury Cougar problems