21 of the
282 complaints about the 1996 Mercury Grand Marquis are about the
steering — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
114,050 miles.
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.
NHTSA complaint #11508567 — an unverified report by a vehicle owner.
at 150,000 milesJacksonville, FL
STEERING
WHEN DRIVING AND TURN TO LEFT VEHICLES STEERING WANTS TO LOCK UP
NHTSA complaint #11015706 — an unverified report by a vehicle owner.
at 94,100 milesSyracuse, NY
STEERING
THE STEERING WHEEL HAS BECOME VERY LOOSE, AND IT SQUEAKS ALOT. I AM UNABLE TO ADJUST THE STEERING WHEEL HEIGHT ANY MORE. I BELIEVE THIS COULD BE A POTENTIAL HAZARD, AND RESULT IN LOSS OF CONTROL OF STEERING FOR THIS VEHICLE.
NHTSA complaint #10395908 — an unverified report by a vehicle owner.
at 134,000 milesBeaverton, OR
STEERING:LINKAGES:TIE ROD ASSEMBLY
I OWN A 1996 MERCURY GRAND MARQUIS. THE STEERING IN THE VEHICLE BEGAN LOCKING UP AT A CERTAIN SPOT WHEN TURNING. THIS WOULD CAUSE ME TO PUSH THE STEERING WHEEL INTO THE TURN A LITTLE HARDER WHICH UNLOCKED THE STEERING CAUSING ME TO VEER LEFT OR RIGHT. I TOOK THE CAR SEVERAL TIMES TO DIFFERENT SHOPS. THEY WOULD LIFT THE CAR AND CHECK THE SUSPENSION AND GIVE IT A CLEAN BILL OF HEALTH. THE PROBLEM PERSISTED AND GOT MUCH WORSE. I TOOK THE CAR TO YET ANOTHER SHOP AND INSISTED THEY TAKE IT OUT AND DRIVE IT A LONG DISTANCE. THE MECHANIC DIDN'T GET OUT OF THE PARKING LOT, CAME BACK AND MADE ME LEAVE THE CAR. HE INSISTED IT WAS A PROBLEM WITH THE STEERING BOX AND THIS WAS REPLACED. I PICKED UP THE CAR ON A FRIDAY AND ON SATURDAY DROVE OVER THE MOUNTAINS. IT WAS A HAIRY RIDE, THE PROBLEM WAS NOT FIXED AND THE CURVY ROADS MADE DRIVING DOWNRIGHT DANGEROUS. I TOOK THE CAR TO A MECHANIC AT MY DESTINATION AND HE INSPECTED THE CAR BUT THIS TIME HE DISCONNECTED THE TIE ROD ENDS SO HE COULD ROTATE THE WHEELS WITH WEIGHT ON THEM. ONE OF THE BALL JOINTS ON THE DRIVERS SIDE WAS NEARLY LOCKED SOLID. THE DRIVERS SIDE BALL JOINTS WERE REPLACED AND THAT FIXED THE PROBLEM.
NHTSA complaint #10221155 — an unverified report by a vehicle owner.
at 85,000 milesOmaha, NE
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE DEALER SUGGESTED THAT THE CONTACT MAY WANT TO HAVE THE TIE RODS REPAIRED, ALTHOUGH THEY WERE NOT COVERED UNDER WARRANTY. A LOCAL MECHANIC STATED THAT THE TIE RODS WERE FINE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 86,000. UPDATED 03/26/08.
NHTSA complaint #10219075 — an unverified report by a vehicle owner.
at 1 milesMiami, FL
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I BELIEVE THAT THERE IS A SERIOUS PROBLEM WITH THE STEERING GEAR BOX IN THE MERCURY GRAND MARQUIS 1996 AND ANY OTHER VEHICLES WHICH USE THIS SAME COMPONENT IN THEIR VEHICLE. THE PROBLEM IS THAT THERE IS EXCESSIVE PLAY INSIDE THE STEERING GEAR BOX. I AM SURE THAT THIS PROBLEM IS THE GEAR BOX NOT SOME OTHER COMPONENT OF THE SYSTEM. THE SERIOUSNESS OF THE PROBLEM IS THAT THE PLAY INSIDE WITHIN THE GEAR BOX IS TRANSLATED TO THE ROAD IN THE FORM OF POOR HANDLING,SWAYING ETC. I CHANGED MY UPPER, LOWER BALL JOINTS,TIE RODS, PITMAN ARM ,TIRES,SWAY BARS,IDLE ARM,AND ALIGNED AND ALSO REPLACED THE GEARBOX WITH A REBUILT GEARBOX THIS COMPLETELY DIFFERENT GEARBOX REBUILT MIND YOU HAS THE SAME PROBLEM AS THE PREVIOUS GEAR BOX. THIS TYPE OF VEHICLE IS DRIVEN BY A LOT OF SENIORS, CAB COMPANIES ,ETC. THE NEWER MODEL VEHICLES OF THIS TYPE USE A DIFFERENT GEAR BOX WHICH I AM PRETTY SURE IT DOES NOT HAVE THE SAME PROBLEM AS THE OLDER MODELS HAVE. AS FAR AS HAVING THE OLD PART I GAVE IT TO THE COMPANY THAT I PURCHASED THE NEWLY REBUILT ONE FROM AS A CORE.
NHTSA complaint #10131838 — an unverified report by a vehicle owner.
NEW Haven, IN
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL FELL OFF WHILE DRIVING..TOTAL LOSS OF DIRECTIONAL CONTROL. MANAGED TO GET TO SIDE OF ROAD WITH LAST BIT OF STEERING. I NOTICED THAT CAR WAS NOT RESPONDING TO TURNING WHEEL. THE WHEEL ACTUALLY FEEL OFF OF THE COLUMN AND ROLLED INTO THE PASSENGER SEAT WHEN I TOOK MY HANDS OFF OF THE WHEEL. DEALERSHIP DIAGNOSIS: "STEERING WHEEL FELL OFF. DT
NHTSA complaint #769264 — an unverified report by a vehicle owner.
SUN City, AZ
STEERING:GEAR BOX:SHAFT PITMAN
PITMAN ARM HAS BROKEN FIVE TIMES. PART LASTED FOR 2000 MILES AFTER LAST REPLACEMENT.
NHTSA complaint #8003700 — an unverified report by a vehicle owner.
Barberton, OH
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE BACKING OUT OF DRIVEWAY LEFT BALL JOINT FELL OUT OF VEHICLE. DEALER CONTACTED.*AK CONSUMER ALSO STATED LEFT TIR ROD END AND BALL JOINT FAILED, AND ALSO THE RIGHT SIDE IS IN POOR CONDITION, DEALER REPLACED THE OUTER AND INNER TIE ROD ENDS.
NHTSA complaint #8003462 — an unverified report by a vehicle owner.
Acworth, GA
STEERING: STEERING WHEEL/HANDLE BAR
WHILE BACKING OUT , STEERING WHEEL DISCONNECTED AND CONSUME R LOST COMPLETE CONTROL. VEHICLE WAS TOWED TO DEALER FOR REPAIRS.
NHTSA complaint #858042 — an unverified report by a vehicle owner.
Somerset, MA
STEERING:LINKAGES
PULLING OUT INTO A STREET WHILE TRAVELLING 10MPH FRONT END STARTED TO MAKE CRUNCHING NOISE. STEERING WHEEL WOULD NOT TURN SMOOTHLY AND HAD TO BE FORCED. CONTACTED DEALER , THEY REPLACED TIE RODS. A MONTH LATER, THE SAME PROBLEM. REPLACED WITH A STANDARD LOWER BALL JOINT INSTEAD HEAVY DUTY LOWER BALL JOINT. MECHANIC SAID IT WAS A DESIGN FLAW.
NHTSA complaint #856915 — an unverified report by a vehicle owner.
Greenwich, CT
STEERING:RACK AND PINION
REAR END DIFFERENTIAL FAILURE DUE TO MISMATCHED RING AND PINION GEAR. MJS
NHTSA complaint #549502 — an unverified report by a vehicle owner.
Port Orange, FL
STEERING
STEERING MECHAMISM FAILED.
NHTSA complaint #521300 — an unverified report by a vehicle owner.
Port Orange, FL
STEERING
VEHICLES STEERING MECHANISM FAILED CAUSING THE VEHICLE TO WANDER.
NHTSA complaint #534973 — an unverified report by a vehicle owner.
Raleigh, NC
STEERING
WHEN DRIVING AT 60-70 MPH IN WINDY CONDITIONS VEHICLES' STEERING IS POOR.
NHTSA complaint #533047 — an unverified report by a vehicle owner.
Loganville, GA
STEERING
WHILE DRIVING VEHICLE WANDERS,; ALSO, STEERING IS VERY HARD TO CONTROL. WORSE WHEN WINDY OR RAIN ING. IN ADDITION, HOODE LATCH NEEDED ADJUSTMENT AND CHECK ENGINE LIGHT STAYS ON AFTER STARTING VEHICLE. VEHICLE HAS BEEN TAKEN TO DEALERS AND THEY ARE UNABLE TO LOCATE A PROBLEM. NOTES VEHICLE IS OPERATING ACCORDING TO MANUFACTURER'S SPECIFICATIONS.
NHTSA complaint #821799 — an unverified report by a vehicle owner.
Livingston, LA
STEERING: STEERING WHEEL/HANDLE BAR
EXCESSIVE PLAY IN STEERING.
NHTSA complaint #517266 — an unverified report by a vehicle owner.
Painted PO, NY
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING ON HIGHWAY STEERING WENT COMPLETELY OUT.
NHTSA complaint #514134 — an unverified report by a vehicle owner.
Arlington, TX
STEERING
OWNER STATES THAT WHILE DRIVING AT 50MPH HIS STEERING FLOATS, HE NOTES THAT HE SOMETIMES HAS PROBLEMS WITH HIS STEERING, OWNER IS UNCERTAIN AS TO WHAT THE PROBLEM IS.
NHTSA complaint #810072 — an unverified report by a vehicle owner.
Painted Post, NY
STEERING: STEERING WHEEL/HANDLE BAR
FAILURE OF THE STEERING WHEEL AND COLUMN, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE.
NHTSA complaint #800596 — an unverified report by a vehicle owner.
Holt, MI
STEERING: STEERING WHEEL/HANDLE BAR
STEERING PROBLEMS.
NHTSA complaint #506328 — an unverified report by a vehicle owner.