at 241,000 miles
Lancaster, KY
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS CAR FEELS LIKE IT IS SWAYING BACK AND FORTH.
NHTSA complaint #11404137 — an unverified report by a vehicle owner.
1998 Mercury Grand Marquis steering problems
17 of the 168 complaints about the 1998 Mercury Grand Marquis are about the steering — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 82,400 miles.
17
Complaints
2
Crashes
0
Fires
1
Injuries
Exactly what failed
TIE ROD Assembly
6
35.3%
Steering
4
23.5%
Hydraulic Power Assist System
3
17.6%
Steering Wheel/Handle BAR
1
5.9%
Linkages
1
5.9%
Pump
1
5.9%
Connecting
1
5.9%
Steering across every Mercury Grand Marquis year
What owners said
Filed with NHTSA, in their own words.
at 213,760 miles
Decatur, IL
Crash
STEERING
AUTOZONE- VALUCRAFT BRAND- BALL JOINTS PART NUMBER VFA2101 I RECENTLY HAD MY BALL JOINTS REPLACED AND I HAD A PREMATURE FAILURE OF THE BALL JOINT FASTENING HARDWARE WHILE DRIVING DOWN THE CITY ROAD IN A STRAIGHT LINE AT 45 MPH. IT CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND IT ALSO ALMOST CAUSE ME GREAT INJURY. I SUSPECT AUTOZONE IS USING LOW GRADE NUTS CAUSE THE NUT THAT WAS ON THE BALL JOINT SHEARED OFF CAUSING ME TO BEND A CONTROL ARM, CRACK MY FRAME, BLOW A TIRE, ALL WHILE BARELY MISSING A TELEPHONE POLE. HAD I BEEN GOING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT I COULD HAVE FLIPPED MY CAR, GOT PULLED UNDER A SEMI, CROSS THE MEDIAN INTO ONCOMING TRAFFIC AND SO ON. I WOULD LIKE FOR AN INVESTIGATION TO BE STARTED ON THEIR POOR ENGINEERING CHOICES AND A RECALL TO BE STARTED. ITS JUST NOT FOR THE SAFETY OF ME BUT FOR THE SAFETY OF OTHER PEOPLE. I DO HAVE ALL DAMAGE PICTURES AND PICTURES OF THE FAILURE POINT. I HAVE PICTURES OF THE NUT IN QUESTION COMPARED TO ANOTHER COMPETITORS BRAND AND THERE IS A NOTICEABLE SIZE DIFFERENCE AND HARDNESS DIFFERENCE. THE BALL JOINTS WERE REPLACED 9/26/2015 AND FAILED ON 4/25/2016. AUTOZONE PART NUMBER VFA2101. MY BELIEF IS THE NUT IS A LOWER GRADE WHEN IT SHOULD BE A GRADE 8 NUT. I SAY THOUSANDS OF DOLLARS BECAUSE THE AUTO BODY SHOPS AROUND ME SAID THEY WILL NOT REPAIR THE FRAME BECAUSE ITS A LIABILITY AND WOULD RECOMMEND A NEW FRAME TO BE PUT UNDER THE VEHICLE ESSENTIALLY TOTALING MY CAR OUT CAUSING ME TO HAVE TO SPEND THOUSANDS TO REPLACE MY VEHICLE.
NHTSA complaint #10861946 — an unverified report by a vehicle owner.
at 83,400 miles
Fort Worth, TX
STEERING
DURING NORMAL DRIVING NOTICED A SQUEAKING AND GROANING NOISE COMING FROM FRONT END OF CAR. STEERING HAS BECOME LOOSE AND WAS TOLD BY A MECHANIC THAT THE BALL JOINTS,SHOCKS,BUSHINGS ARE DRY AND THAT THE VEHICLE CANNOT BE LUBRICATED BECAUSE IT IS SEALED. SEEN OTHER COMPLAINTS ON WEBSITE REGARDING THESE SAME ISSUES. I HAVE BEEN WARNED THAT THE TIRES COULD FALL OFF AT HIGH SPEEDS CAUSING SERIOUS INJURY OR DEATH.
NHTSA complaint #10447085 — an unverified report by a vehicle owner.
at 105,000 miles
Lexington Park, MD
STEERING
DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED. REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00
NHTSA complaint #10205557 — an unverified report by a vehicle owner.
at 50,000 miles
Horseheads, NY
STEERING:LINKAGES:ROD:RELAY:CONNECTING
MY 1998 MERCURY GRAND MARQUIS AT SLOW SPEED HAD THE PASSENGER SIDE TIE ROD END FAIL AND FALL OFF CAUSING COMPLETE LOSS OF STEERING. THIS HAPPENED AT A SLOW SPEED LUCKILY NO ACCIDENT. CAR TOWED TO FORD DEALER. REPLACED ALL FOUR TIE ROD ENDS. COST $400.00. CAR HAD 50,000 MILES , THIS WAS A FACTORY DEFECT. THIS IS A SEALED UNIT REQUIRING NO GREASE OR MAINTENANCE. I REPLACED WITH GREASED TIE RODENDS.I BELIEVE THIS SHOULD BE A RECALLED PART.
NHTSA complaint #10200018 — an unverified report by a vehicle owner.
at 81,400 miles
Fort Wayne, IN
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 5 MPH, AN UNIDENTIFIED NOISE WAS HEARD. WHEN ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE REAR WHEELS SPUN. THE CONTACT TURNED OFF THE IGNITION AND EXITED THE VEHICLE TO INSPECT THE PROBLEM. THE FRONT RIGHT WHEEL WAS TURNED TO THE RIGHT AND THE LINKAGE WAS LAYING ON THE DRIVE WAY, AND THE FRONT WHEEL WAS STILL POINTED STRAIGHT AND RESPONDED TO THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/30/2006 -THE FAILURE WAS THE TIE ROD END WHICH FAILED DUE TO LACK OF GREASE. THE GREASE FITTING COULD NOT BE GREASED.
NHTSA complaint #10171577 — an unverified report by a vehicle owner.
at 51,047 miles
Valparaiso, IN
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 18 MPH THE FRONT PASSENGER SIDE TIE ROD BROKE. AS A RESULT, THE STEERING FAILED. NO IMPACT REPORTED.*AK DEALER REPLACED PASSENGER AND DRIVER'S SIDE OUTER TIE ROD END, AND PASSENGER SIDE INNER TIE ROD AND SLEEVE.
NHTSA complaint #10111468 — an unverified report by a vehicle owner.
Louisville, KY
STEERING:LINKAGES:TIE ROD ASSEMBLY
PROBLEMS WITH UPPER AND LOWER BALL JOINTS AND TIE RODS.*MR THE PARTS WERE REPLACED, SOME OF THEM TWICE. FORD PUT UNGREASED PARTS ON. EVENTUALLY THEY DRIED OUT AGAIN AND STARTED SQUEAKING. IF NOT REPLACED THEY WOULD POSSIBLY BREAK WHICH COULD CAUSE THE DRIVER TO LOSE CONTROL, POSSIBLY CAUSING INJURY OR DEATH. *PH THE FRONT BRAKES WERE RESURFACED.
NHTSA complaint #10043921 — an unverified report by a vehicle owner.
at 60,000 miles
Louisville, KY
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE INNER AND OUTER TIE ROD ENDS HAVE BEEN REPLACED AS WELL AS THE UPPER AND LOWER BALL JOINTS. *MR *SCC *NLM
NHTSA complaint #10021561 — an unverified report by a vehicle owner.
Mountain TOP, PA
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES WHILE DRIVING DOWN A ROAD TIE ROD FELL DOWN AND CONSUMER LOST CONTROL OF VEHICLE, WHEELS WERE LOOSE COULD NOT STEER. TOOK TO DEALER, DEALER STATED TIE ROD WAS WORE AND FELL OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
NHTSA complaint #8021017 — an unverified report by a vehicle owner.
Montgomery, IL
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 5MPH AND BACKING INTO DRIVEWAY INNER TIE ROD CONNECTION BROKE ON RIGHT WHEEL. DEALER CONTACTED.*AK
NHTSA complaint #8003718 — an unverified report by a vehicle owner.
BEE BEE, AR
Crash
1 injured
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING RESERVOIR HOSE SEPARATED, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN A COLLISION. DRIVER SUSTAINED MINOR INJURIES. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #893945 — an unverified report by a vehicle owner.
Little EGG Harbor, NJ
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL LOCKS UP OCCASIONALLY. *SLC
NHTSA complaint #558544 — an unverified report by a vehicle owner.
Fairlawn, OH
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRAVELING COULD NOT KEEP VEHICLE CENTERED TO ROAD WHILE STEERING. DEALER HAS BEEN CONTACTED. NO POSITIVE FEEDBACK WHILE GOING STRAIGHT, VEHICLE TENDS TO WANDER, NO "ON-CENTER" FEELING..
NHTSA complaint #856630 — an unverified report by a vehicle owner.
Fort Myers, FL
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILS INTERMITTENTLY.
NHTSA complaint #544517 — an unverified report by a vehicle owner.
Fort Myers, FL
STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE LOSES POWER STEERING WHEN DRIVING AT ANY SPEED, AUTOMATICALLY STEERS EASY AND 25MPH AND LOWER. DEALER CONTACTED AND WORKED ON VEHICLE FOUR TIMES, AND THE PROBLEM HAS NOT CHANGED AND STILL EXISTS. PROVIDE FURTHER INFORMATION.
NHTSA complaint #832635 — an unverified report by a vehicle owner.
Houston, TX
STEERING:LINKAGES
THE FRONT LEFT STEERING LINKAGE BROKE OFF, LOSING ALL STEERING CONTROL WHICH ALMOST RESULTED IN AN ACCIDENT. CURRENTLY AT THE DEALER. *AK TIE ROD FEL OFF.
NHTSA complaint #824721 — an unverified report by a vehicle owner.