11 of the
207 complaints about the 2001 Mercury Grand Marquis are about the
steering — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
NHTSA complaint #11495888 — an unverified report by a vehicle owner.
at 152,486 milesTWO Harbors, MN
STEERING
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
NHTSA complaint #11291302 — an unverified report by a vehicle owner.
at 80,000 milesYoungstown, OH
STEERING
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11155679 — an unverified report by a vehicle owner.
at 109,598 milesOLD Orchard Beach, ME
STEERING
WHEN THE INCIDENT OCCURRED MY VEHICLE WAS MOVING, I WAS TAKING A RIGHT HAND TURN DECREASING MY SPEED FROM 35 MILES AN HOUR TO TAKE A PROPER RIGHT HAND TURN. MIDWAY THROUGH MY TURN MY STEERING LOCKED UP AND I ALMOST HIT THE ISLAND THAT WAS AT THE INTERSECTION. MY TWO STEP CHILDREN OF 7 YEARS OLD AND 4 YEARS OLD WE'RE IN THE CAR AT THE TIME. THERE WAS A SAFETY RECALL ON OVER 330,000 FORD'S AND MERCURY'S FOR A BINDING STEERING SHAFT ISSUE WHICH I BELIEVE IS THE ISSUE WITH MY CAR. THIS IS A LOW MILEAGE VEHICLE AND I DO NOT BELIEVE THAT THIS PROBLEM SHOULD HAVE OCCURRED
NHTSA complaint #11064758 — an unverified report by a vehicle owner.
Salem, MA
STEERING
HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.
NHTSA complaint #10934474 — an unverified report by a vehicle owner.
Lansdowne, PA
STEERING
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN EXTREMELY LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE NOISE WAS HEARD UPON TURNING THE STEERING WHEEL, WHICH WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15E082000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10822586 — an unverified report by a vehicle owner.
at 72,000 milesPort Huron, MI
STEERING
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL INTERMITTENTLY SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) RELATED TO THE 2005-2011 MODEL YEAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/25/15*LJ THE CONSUMER FIXED THE VEHICLE AT HIS EXPENSE. UPDATED 10/01/15
NHTSA complaint #10743269 — an unverified report by a vehicle owner.
Walker, LA
STEERING:COLUMN
THE STEERING WHEEL LOCKED AND THE VEHICLE DID NOT START. THE DEALER STATED THERE WAS NO PROBLEM.
NHTSA complaint #10019858 — an unverified report by a vehicle owner.
at 22,047 milesWaverly, NY
STEERING:COLUMN
CONSUMER STATED THERE WAS A RATTLING NOISE COMING FROM THE ENGINE WHEN COLD, DEALER INFORMED CONSUMER THE TIMING GEAR NEEDED TO BE REPLACED, ALSO THE DASHBOARD VIBRATED, HOWEVER DEALER STATED NOTHING WAS WRONG, THE TRIM PANEL WAS LOOSE ON THE DOOR, THE LEFT FRONT DOOR CLOSED TOO HARD, THE VEHICLE WOULD LEAN TO THE LEFT AND THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN TURNING A CORNER, DEALER REPLACED THE FRONT FRAME SUPPORTS, THE INSTRUMENT CLUSTER WAS SCRATCHED, THE STEERING COLUMN TRIM WAS REPLACED, THE RADIO HAD A POOR RECEPTION, THERE WAS A PULSATION COMING FROM THE BRAKES, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. PH
NHTSA complaint #8024027 — an unverified report by a vehicle owner.
LOS Angeles, CA
STEERING:LINKAGES
VEHICLE DEVELOPS MAJOR VIBRATION IN STEERING WHEEL AT 65+MPH GOING OVER LIGHTLY BUMPY AND HEAVILY BUMPY ROADS.........FEELS LIKE LOSING CONTROL OF VEHICLE......PROBLEM DUPLICATED DURING TEST DRIVE BY SENIOR MAINT MGR AT DEALERSHIP.......EXISTING TSB ON THIS ISSUE.....SERVICE WRITER AT DEALER CLAIMS OTHER THAN BALANCING WHEELS.....FORD HAS NOT COME UP WITH SOLUTION...THEY ARE WORKING ON IT.....VEHICLE NO LONGER DRIVABLE ON FREEWAYS OR AT HIGHWAY SPEED
NHTSA complaint #764238 — an unverified report by a vehicle owner.
Renton, WA
STEERING:LINKAGES
ACCELERATING FROM A STOP IN LOW GEAR AT 15 MPH, FELT A SLIGHT VIBRATION FOLLOWED BY A DEAFING LOUD/BANG EXPLOSION. DEALER NOT ABLE TO DIAGNOSE.
NHTSA complaint #9003436 — an unverified report by a vehicle owner.