Mercury Grand Marquis transmission problems

POWER TRAIN

my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11690119 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2006 Mercury Grand Marquis. The contact stated that while stopped at a stop sign and attempting to accelerate, the vehicle failed to accelerate as intended. The contact stated that there was a loud clanking sound coming from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11638054 — an unverified report by a vehicle owner.

POWER TRAIN

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in motion on any private road, hidden road, domestic road and high capacity, high speed highway, causing vehicle to fishtail uncontrollably and dangerously, and wildly side to side potentially veering off the road which could result in death unless the driver regains proper control of vehicle. Out of sync car computer and the mechanical devices built into car do not have proper timing performed on those particular moving parts altogether. The car was not manufactured properly mechanically nor electrically altogether. Headlights & electric system etc have an incomplete recall on my vehicle. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11428138 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY

2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.

NHTSA complaint #11417672 — an unverified report by a vehicle owner.

POWER TRAIN

PUT CAR IN PARK, AND IT SHOWED TO BE IN PARK. BUT, IT WAS IN REVERSE, GOING BACKWARD, AND ALMOST CAUSED AN ACCIDENT.

NHTSA complaint #11321753 — an unverified report by a vehicle owner.

POWER TRAIN

THE CAR WILL SUDDENLY AND WITHOUT WARNING ACCELERATE TO 5000 RPM'S. HAD THROTTLE BODY AND MAS REPLACED WHICH SEEMED TO HELP. HOWEVER, IT STILL HAPPENS ONCE IN A WHILE (ONCE EVERY 3 WEEKS AVERAGE). USUALLY HAPPENS AFTER SHIFTING FROM PARK TO DRIVE AND DRIVING FORWARD AT LOW SPEEDS (AROUND 5-10 MPH). HASN'T HAPPENED AT HIGHER SPEEDS. WAS TOLD BY ONE MECHANIC THAT THE COMPUTER IS DEFECTIVE???.

NHTSA complaint #11206980 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AND ENTERING A DRIVE-THRU LANE AT A BANK, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO PARK; HOWEVER, THE GEAR FAILED TO SHIFT. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILURE WAS ALSO EXPERIENCED IN APPROXIMATELY 2016. THE VEHICLE WAS TOWED TO MALLOY FORD (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540)-667-4434) AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE GEAR SHIFTER CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000. **TR CONSUMER STATED THE SHIFT CABLE FAILURE PREVENTS THE DRIVER FROM SHUTTING OFF THE CAR AND KEEPS IT IN GEAR AND MOVING OF THE CAR UNLESS THE BRAKE IS DEPRESSED! TRANSMISSION SHIFT CABLE WAS REPLACED 2 TIMES. UPDATED 11/8/18

NHTSA complaint #11123427 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

NHTSA complaint #10995618 — an unverified report by a vehicle owner.

POWER TRAIN

MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET OVER ON THE SHOULDER WITH CARS AND BIG TRUCKS SCRAMBLING TO GET AROUND ME, THANK GOD IT WAS DAYLIGHT. WHILE WE HAD DECELERATED TO ABOUT 30 MPH MY WIFE STUCK HER HAND OUT THE PASSENGER WINDOW WAVING FRANTICALLY AND SOME EXTREMELY SMART TRUCK DRIVER REALIZED WE WERE IN TROUBLE AND LET US OVER TO THE RIGHT LANE IN FRONT OF HIM AN THEN ONTO THE BREAKDOWN LANE. AFTER SEVERAL ATTEMPTS OF SHUTTING DOWN AND RESTARTING IT FINALLY WENT BACK TO OPERATING PROPERLY, WHEN WE GOT HOME I CALLED FORD MOTOR COMPANY, THEY TOLD ME I HAD NO RECOURSE BUT TO PAY TO HAVE IT FIXED,(THE PART ALONE IS 546 DOLLARS, NOT INCLUDING LABOR) MY CAR IS LIKE BRAND NEW WITH 70,000 MILES ON IT AND IS ONLY DRIVEN ON LONG TRIPS. WE ARE RETIRED PEOPLE ON A SSI INCOME AND FEEL LIKE FORD SHOULD ASSIST US IN GETTING THIS REPAIRED BEING THAT WE ARE STILL ALIVE TO TALK ABOUT. I WAS TOLD BY FORD THAT THEY HAD NO RECORD OF US AS OWNERS OF THIS CAR, WE BOUGHT IT FROM A LINCOLN MERCURY DEALER AS A PROGRAMMED CAR BUT FORD ONLY KNOWS OF THE ORIGINAL OWNER SO IF THERE WAS EVER A RECALL ON IT WE WOULD NOT HAVE BEEN NOTIFIED. THIS COULD HAVE BEEN A DISASTER AND FORD SHOULD BE HELD RESPONSIBLE, HOW MANY ACCIDENTS HAVE TO HAPPEN OR LAWSUITS FILED BEFORE THE BEAN COUNTERS SAY ENOUGH, LETS RECALL THESE VEHICLES OR AT LEAST ASSIST PEOPLE WITH DEFECTIVE CAR PARTS?

NHTSA complaint #10938683 — an unverified report by a vehicle owner.

POWER TRAIN

PAINT PEELING WHINE FROM REAL DIFFERENTIAL

NHTSA complaint #10886248 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE TRANSMISSION FLUID LEAKED ONTO THE GASKET PAN. THERE WAS NO FLUID VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, TRANSMISSION PUMP, AND PAN NEEDED TO BE REPLACED. ADDITIONALLY, THE TRANSMISSION REAR MAIN SEAL AND DRIVE SHAFT REQUIRED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #10863133 — an unverified report by a vehicle owner.

POWER TRAIN:DRIVELINE:DRIVESHAFT

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AND IT WAS DETERMINED THAT THE UPPER INTERMEDIATE DRIVE SHAFT WAS STARTING TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.

NHTSA complaint #10711894 — an unverified report by a vehicle owner.

POWER TRAIN

COOLANT LEAK FROM CRACK IN PLASTIC INTAKE MANIFOLD. THIS CAR ONLY HAS 97,130 MILES ON IT AND WELL CARED FOR. THEY SHOULD NOT BE USING PLASTIC IN THIS APPLICATION - IT SHOULD BE IRON OR ALUMINUM. THIS IS A COMMON PROBLEM I WAS TOLD WITH THE 4.6 V8 ENGINE. FORD NEEDS TO RECALL THESE AND REPLACE AT NO COST TO CUSTOMER. I WILL BE WRITING A LETTER TO FORD IF THE DEALER DOESN'T COVER THIS AS A RECALL. RIDICULOUS TO USE PLASTIC IN THIS APPLICATION.

NHTSA complaint #10682192 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 1983 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE GEAR LEVER NEEDED TO BE SHIFTED INTO NEUTRAL IN ORDER FOR THE OVERDRIVE TO ACTIVATE. IN ADDITION, THE CONTACT STATED THAT THE GEAR LEVER WAS UNABLE TO ENGAGE INTO PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 83V028000 (POWER TRAIN) AND 83V017000 (POWER TRAIN). THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #10667662 — an unverified report by a vehicle owner.

POWER TRAIN

REAR AXLE AND BEARING NOISES. MARQUIS BOUGHT NEW. OWNER'S SON-IN-LAW NOTED MINOR BEARING NOISE IN REAR WHEN VISITING IN 2004. SON-IN-LAW RECEIVED CAR AFTER DEATH OF MOTHER-IN-LAW IN 2012, CAR HAD 24K MILES AT THAT TIME. NOTICED PRONOUNCED REAR END NOISE AT THAT TIME (A WHAA-WHAA-WHAA MATCHING SPEED CHANGES). LEFT REAR AXLE AND OUTBOARD BEARING FOUND TO BE PITTED AND WERE REPLACED BY INDEPENDENT REPAIR SHOP. RESEARCH BY OWNER INDICATES THAT AXLES FOR THIS, AND OTHER SIMILAR MERCURY AND FORDS HAD FACTORY AXLES INSTALLED THAT HAD NOT BEEN PROPERLY HEAT TREATED. NOW, NOV. 2014, AT 43.4K MILES THE RIGHT AXLE IS STARTING TO EXHIBIT NOISE SIMILAR, SO REPAIR IS UP-COMING. WILL EXAMINE NHTSA RECALL 04V328000 AS NOTED HERE IN OTHER COMMENTS POSTED. ALSO REFERENCE FORD/MERCURY SERVICE BULLETIN 0355.

NHTSA complaint #10660206 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL SLIGHTLY WHEN THE GEAR WAS PLACED INTO PARK. THE CONTACT ENGAGED THE EMERGENCY BRAKE PRIOR TO EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,914.

NHTSA complaint #10621479 — an unverified report by a vehicle owner.

POWER TRAIN

SUDDEN ACCELERATION. THE CAR DID THIS AFTER STARTING IT IN THE DRIVEWAY. UPON PLACING THE CAR IN DRIVE THE CAR ACCELERATED BURNING RUBBER IN THE DRIVEWAY. HAD TO STAND ON BRAKES AND TURN IGNITION OFF TO STOP CAR. THE SECOND INCIDENCE HAPPENED WHILE BRAKING FOR A RED LIGHT, I HAD TO SHIFT CAR INTO NEUTRAL TO STOP CAR. UNSURE OF MILEAGE IN THIS INSTANCE. MOST RECENTLY WHILE IN SOUTH CAROLINA I WAS SITTING AT A RED LIGHT WITH MY FOOT ON THE BRAKE THE CAR SUDDENLY ACCELERATED AND I HAD TO SHIFT TO NEUTRAL TO AVOID REAR ENDING CAR IN FRONT OF ME. (MILEAGE 60,000).

NHTSA complaint #10596454 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

NHTSA complaint #10565133 — an unverified report by a vehicle owner.

POWER TRAIN

2003 MERCURY GRAND MARQUIS, THE BUILT DATE IS 10/2002.GRINDING NOISE AT RIGHT REAR AXLE AND FLUID LEAKING AT RIGHT REAR AXLE SEAL COATING THE REAR BRAKES. RIGHT REAR AXLE BEARING AND SHAFT ASSY FAILURE PER NHTSA CAMPAIGN ID NUMBER 04V328000. THE VEHICLE BELONGED TO MY 75 YEAR OLD FATHER WHOM PASSED AWAY LAST YEAR. I NOW OWN THE CAR. I'LL ASSUME THE PROBLEM HAS EXISTED FOR QUITE SOME TIME. ACCORDING TO FORD MOTOR COMPANY THERE IS NO SUCH PROBLEM WITH THIS VEHICLE. HOWEVER, FORD DOES SELL A HALF SHAFT REAR AXLE BEARING REPAIR KIT PART NUMBER 4A109 $618.91 TO FIX THE PROBLEM. CAN'T SEEM TO GET FORD LINCOLN MERCURY TO COVER COST OF REPAIR.

NHTSA complaint #10561812 — an unverified report by a vehicle owner.