Owners have filed 207 complaints
about the 2001 Mercury Grand Marquis with NHTSA between 2000 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Mercury Grand Marquis. 50 means typical for this
model; 100 means roughly double.
Severity — 100
29.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2001 compares with every other Mercury Grand Marquis
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
1226.7%
Engine
715.6%
Automatic Transmission
613.3%
Buckle Assembly
511.1%
Accelerator Pedal
48.9%
Control Module (Tcm/Pcm/Tecm)
48.9%
Foundation Components
48.9%
Cooling System
36.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
54.2%
1,000 – 9,999 miles
10.8%
10,000 – 24,999 miles
1815.3%
25,000 – 49,999 miles
2319.5%
50,000 – 74,999 miles
1815.3%
75,000 – 99,999 miles
2117.8%
100,000 – 149,999 miles
1714.4%
150,000+ miles
1512.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2001 Mercury Grand Marquis 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2000peak 8Jan 2023
NHTSA investigations into the 2001 Mercury Grand Marquis
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA05004Opened 17 Feb 2005Closed 6 Jul 2005SEAT BELTS
FRONT SEAT BELT BUCKLE ASSEMBLY
DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD...
SQ01014Opened 27 Nov 2001Closed 3 Oct 2002FUEL SYSTEM, GASOLINE:STORAGE
POST REAR END COLLISION FIRES
Recalls on the 2001 Mercury Grand Marquis
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15E082000
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
01V227001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 -
Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.
00V412000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.
Risk: IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.
00V270000
AIR BAGS
CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.
Risk: THIS CONDITION COULD RESULT IN PERSONAL INJURY.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200119478,402 units in Canada
Seats And Restraints
Certain passenger and sport utility vehicles, pickup trucks, and minivans equipped with seat belts supplied by TRW. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant. Correction: Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced.
Recall 20003041,897 units in Canada
Seats And Restraints
On certain vehicles, a restraint control module (RCM) or a side or front crash sensor may have been assembled with one or more of the screws that mount the circuit board in the housing missing. If some or all of the screws are missing, the performance of the occupant restrains could be affected. In some cases, less than the intended level of occupant restraint could be available in the event of a crash. Correction: Dealers will inspect the RCM or crash sensors and, if necessary, replace them.
Recall 2000243780 units in Canada
Seats And Restraints
On certain vehicles, the Restraint Control Module (RCM) may not recognize certain system faults that could result in an air bag or seat pre-tensioner unexpectedly activating during the self-test sequence at vehicle start-up. Unexpected activation of an air bag could potentially result in personal injury. Correction: Restraint Control Module will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 138,000 milesDurant, MSCrash
EXTERIOR LIGHTING
WAS DRIVING DOWN HWY 12 AT NIGHT SEPTEMBER 26 2019 AND ALL I REMEMBERED WAS MY LIGHTS SHUTTING OFF DUE TO LIGHTING CONTROL MODULE WHICH I LEARNED AFTER THE FACT DIDNT HAVE MAJOR ACCIDENT BUT DID HIT SMALL DITCH AND BENT UP MY BUMPER
NHTSA complaint #11259033 — an unverified report by a vehicle owner.
at 52,489 milesFoley, ALCrash1 injured
AIR BAGS
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED.
NHTSA complaint #10654905 — an unverified report by a vehicle owner.
at 52,489 milesFoley, ALCrash1 injured
STRUCTURE:BODY
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED.
NHTSA complaint #10654905 — an unverified report by a vehicle owner.
at 220,000 milesScottsdale, AZCrashFire2 injured
AIR BAGS
CAR WAS HIT ON THE DRIVER SIDE QUARTER PANEL CAUSING IT TO SPIN AND CRASH HEAD ON INTO HIGHWAY DIVIDER. AIR BAGS DID NOT DEPLOY RESULTING IN ADDITIONAL INJURIES!!
NHTSA complaint #10585039 — an unverified report by a vehicle owner.
at 163,284 milesShreveport, LACrash
VEHICLE SPEED CONTROL
I WAS TURNING INTO MY DRIVE WAY AND THE CAR ALL OF A CERTAIN ACCELERATED TO A SPEED UP AND I IMMEDIATELY JUMP ON TO THE BRAKE TO STOP THE CAR AND IT CRASHED INTO THE BACK FENCE . I GOT OUT THE CAR TO CHECK AND SEE IF THE PEDAL HAD THE FLOOR MAT ON IT AND THEIR WAS NOTHING ON IT.
NHTSA complaint #10511846 — an unverified report by a vehicle owner.
at 82,700 milesKeene, TXCrash1 injured
AIR BAGS
MY FATHER IN LAW WAS DRIVING MY VEHICLE WHEN A GMC YUKON PULLED OUT IN FRONT OF HIM. MY FATHER IN LAW HIT THE SIDE OF THE YUKON AND ONLY ONE AIR BAG DEPLOYED WHICH WAS THE PASSANGER SIDE,MY FATHER IN LAW WAS TAKEN TO THE HOSPITAL BC OF NO FEELING BELOW HIS WAIST AND THE PARAMEDICS WERE UNABLE TO STABILIZE HIS BLOOD PRESSURE.
NHTSA complaint #10496015 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesCincinnati, OH
ENGINE AND ENGINE COOLING
The contact owns a 2001 Mercury Grand Marquis. The contact stated he noticed coolant fluid on the ground underneath the vehicle. The contact started the vehicle and noticed that the high engine temperate warning light was illuminated. The dealer was contacted but was not able to diagnose the vehicle. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 100,000. The contact stated that the vehicle is at the service dealer awaiting repairs.
NHTSA complaint #11503860 — an unverified report by a vehicle owner.
Manhattan, IL
STEERING
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
NHTSA complaint #11495888 — an unverified report by a vehicle owner.
Manhattan, IL
ELECTRICAL SYSTEM
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
NHTSA complaint #11495888 — an unverified report by a vehicle owner.
at 40,000 milesBrevard, NC
SEAT BELTS
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driver's side front seat belt was inadvertently unlatched. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11479364 — an unverified report by a vehicle owner.
at 98,000 milesPrattville, AL
AIR BAGS
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved DTC - B1869 related to the airbags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 00V270000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.
NHTSA complaint #11449145 — an unverified report by a vehicle owner.
Brant, MI
ENGINE
PLEASE NOTE: This complaint/issue pertains to many nearly identical plastic intake manifolds sold as OEM, new or replacements for cars made in the last ten years- Dangerous perhaps fatal fires are likely not getting reported due to the nature of the cause. My car has a plastic manifold. When a fuel injector or fuel regulator fails, raw gasoline can collect in the plastic bottom. If more than a few drops collects, turning over the engine can cause, and did in my car, a massive explosion. Fortunately the blue & white cloud of smoke that filled my two-car garage did not ignite. Had it ignited my son and I might not have survived and our home may have burned. Not that your organization takes all complaints seriously, particularly when thousands of cars might be involved, but these cheap plastic manifolds present a real danger I believe could have already caused deaths and property damage. If you are a political entity I suspect you will ignore this. But at least a warning should be give to the public. We are replacing the fractured manifold but the replacement part is still plastic, too thin to survive what cars in the past would have survived easily.
NHTSA complaint #11447930 — an unverified report by a vehicle owner.
at 50,000 milesGibbstown, NJ
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL FAILED TO RETURN TO THE ORIGINAL POSITION AFTER BEING DEPRESSED. THE CONTACT HAD TO LIFT THE ACCELERATOR PEDAL WITH HIS FOOT IN ORDER TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.*DT
NHTSA complaint #11400015 — an unverified report by a vehicle owner.
at 140,000 milesPahrump, NV
SEAT BELTS
TTHE DRIVER'S SEAT BELT RELEASES. IT CLICKS INTO PLACE BUT LET'S GO AFTER VEHICLE IS IN MOTION.
NHTSA complaint #11351374 — an unverified report by a vehicle owner.
at 116,000 milesJacksonville, FL
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND THE LIGHTS WENT OFF DASH, TAIL, INSTRUMENT AND SIGNAL LIGHTS AND THEN KILLED MY BATTERY
NHTSA complaint #11344248 — an unverified report by a vehicle owner.
at 200,000 milesJonesboro, AR
ENGINE
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
NHTSA complaint #11338641 — an unverified report by a vehicle owner.
at 200,000 milesJonesboro, AR
ELECTRONIC STABILITY CONTROL (ESC)
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
NHTSA complaint #11338641 — an unverified report by a vehicle owner.
at 200,000 milesJonesboro, AR
FUEL/PROPULSION SYSTEM
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
NHTSA complaint #11338641 — an unverified report by a vehicle owner.
Farmerville, LA
EXTERIOR LIGHTING
TL* THE CONTACT'S FATHER OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE LIGHTING CONTROL MODULE (LCM) BECAME INOPERABLE WITHOUT WARNING. THE CONTACT'S SON WAS ABLE REACTIVATE THE LCM; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT CERTAIN 2003 MERCURY GRAND MARQUIS WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), HOWEVER, THE 2001 MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11301408 — an unverified report by a vehicle owner.
at 152,486 milesTWO Harbors, MN
WHEELS
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
NHTSA complaint #11291302 — an unverified report by a vehicle owner.
at 152,486 milesTWO Harbors, MN
STEERING
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
NHTSA complaint #11291302 — an unverified report by a vehicle owner.
at 152,486 milesTWO Harbors, MN
UNKNOWN OR OTHER
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
NHTSA complaint #11291302 — an unverified report by a vehicle owner.
at 133,000 milesCarbondale, IL
ENGINE
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS LEAKING ANTIFREEZE ONTO THE COIL PACK ON CYLINDER NUMBER EIGHT. THE CONTACT STATED THAT THERE WAS A MANUFACTURER WARRANTY THAT WAS PLACED ON THESE VEHICLES REGARDING THE FAILURE. THE CONTACT SPOKE WITH DAVIS FORD (2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111) AND WAS INFORMED TO CALL THE MANUFACTURER TO HAVE THE VEHICLE SERVICED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE MANUFACTURER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
NHTSA complaint #11281184 — an unverified report by a vehicle owner.
at 64,000 milesLake Worth, FL
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT DISENGAGES WHILE DRIVING, ON ITS OWN, WITHOUT ANY UNDUE INFLUENCE OR STRAIN. THE PREVIOUS OWNER INFORMED ME OF THE SAME PROBLEM THAT GOES BACL TO WHEN THEY PURCHASED THE CAR IN 2003(?).
NHTSA complaint #11277063 — an unverified report by a vehicle owner.
at 138,000 milesDurant, MSCrash
EXTERIOR LIGHTING
WAS DRIVING DOWN HWY 12 AT NIGHT SEPTEMBER 26 2019 AND ALL I REMEMBERED WAS MY LIGHTS SHUTTING OFF DUE TO LIGHTING CONTROL MODULE WHICH I LEARNED AFTER THE FACT DIDNT HAVE MAJOR ACCIDENT BUT DID HIT SMALL DITCH AND BENT UP MY BUMPER
NHTSA complaint #11259033 — an unverified report by a vehicle owner.
Pensicola, FL
SEAT BELTS
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED FOR A POSSIBLE RECALL BY THE PREVIOUS OWNER FOR A SEAT BELT AND PASSED THE INSPECTION. THE CONTACT REPORTED THAT THE SEAT BELTS WERE UNLATCHING WHILE HE WAS DRIVING. THE CONTACT CALLED AUTONATION LINCOLN CLEARWATER (2085 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 231-1380) AND LEFT A MESSAGE FOR THEM TO CALL HIM BACK. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEAT BELTS WERE INSPECTED BY THE PREVIOUS OWNER AND WAS NO LONGER THEIR ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11160902 — an unverified report by a vehicle owner.
at 80,000 milesYoungstown, OH
STEERING
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11155679 — an unverified report by a vehicle owner.
at 80,000 milesYoungstown, OH
ENGINE
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11155679 — an unverified report by a vehicle owner.
at 135,000 milesSayreville, NJ
ENGINE
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHITE SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE INTAKE MANIFOLD. THE VEHICLE WAS TAKEN TO MALOUF FORD LINCOLN, INC (2210 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902, (732) 951-0300) WHERE IT WAS SUGGESTED THE PLASTIC DEFECTIVE INTAKE MANIFOLD WAS THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND ASKED TO SPEAK TO A CASE MANAGER. THE MANUFACTURER WAS TO CALL THE CONTACT BACK OR MAIL A RESPONSE. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11128134 — an unverified report by a vehicle owner.
at 79,200 milesDumfries, VA
SEAT BELTS
WHILE DRIVING THE CAR THE DRIVERS AND PASSENGERS SEAT BELTS RELEASE. I TOOK IT TO A MECHANIC AND THEY SAID THE SPRING IN THE SEAT BELT HOLDER IS FAILING. IT ISN'T VERY UNSETTLING TO BE DRIVING THE CAR AND THE SEATBELT RELEASES FOR NO REASON. IT COULD BE RELATED TO THE 2000 SEATBELT RECALL. WE JUST BOUGHT THE CAR FOR MY COLLEGE STUDENT. I DON'T WANT TO WAIT FOR A DEATH TO GET A RECALL.
NHTSA complaint #11072065 — an unverified report by a vehicle owner.
at 109,598 milesOLD Orchard Beach, ME
STEERING
WHEN THE INCIDENT OCCURRED MY VEHICLE WAS MOVING, I WAS TAKING A RIGHT HAND TURN DECREASING MY SPEED FROM 35 MILES AN HOUR TO TAKE A PROPER RIGHT HAND TURN. MIDWAY THROUGH MY TURN MY STEERING LOCKED UP AND I ALMOST HIT THE ISLAND THAT WAS AT THE INTERSECTION. MY TWO STEP CHILDREN OF 7 YEARS OLD AND 4 YEARS OLD WE'RE IN THE CAR AT THE TIME. THERE WAS A SAFETY RECALL ON OVER 330,000 FORD'S AND MERCURY'S FOR A BINDING STEERING SHAFT ISSUE WHICH I BELIEVE IS THE ISSUE WITH MY CAR. THIS IS A LOW MILEAGE VEHICLE AND I DO NOT BELIEVE THAT THIS PROBLEM SHOULD HAVE OCCURRED
NHTSA complaint #11064758 — an unverified report by a vehicle owner.