31 of the 1,722 complaints filed about the Mercury Mariner are about the airbag system — 2% of everything owners reported. The worst model year for it is 2005.
31
Complaints
2%
Share of all complaints
15
Crashes
0
Fires
AIR BAGS
REAR-ENDED A SNOW PLOW GOING 30-35 MPH WHEN I WAS GOING 60 MPH AND THE DRIVER-SIDE AIRBAG FAILED TO DEPLOY RESULTING IN SERIOUS INJURY.*DT*JB*DT*JB*DT*DT*JB*JB*DT*JB*JB*DT*JB
NHTSA complaint #11398743 — an unverified report by a vehicle owner.
AIR BAGS
WE PURCHASED A VEHICLE FROM A FAMILY MEMBER THAT THEY HAD PURCHASED FROM AUTO SOURCE IN WOODS CROSS, UTAH (WHO SPECIALIZES IN REBUILDING TOTALLED VEHICLES). WE RECENTLY TOOK THE VEHICLE IN FOR WORK TO BE DONE ON IT, AND THE REPAIR SHOP SAID THAT THE SEAT BELT TENSIONER HAD NOT BEEN REPLACED IN THE VEHICLE, AND THE AIR BAG SYSTEM HAD BEEN RIGGED TO NOT TRIGGER THE AIRBAG LIGHT TO COME ON AND THAT THE MODULE ON IT WAS BAD, WHICH MAY CAUSE THE AIRBAGS TO POSSIBLY NOT DEPLOY. THEY LET ME KNOW THAT IT IS ILLEGAL FOR EITHER OF THESE THINGS TO BE TAMPERED WITH. I KNOW THAT MY BROTHER-IN-LAW DID NOT TAMPER WITH EITHER OF THESE 2 ITEMS. IT SEEMS THAT THIS COMPANY IS TAKING SHORTCUTS WITH SAFETY ITEMS THAT THEY HAVE NO BUSINESS TAMPERING WITH AND THEN RE-SELLING THEM TO THE PUBLIC. I ASKED THEM TO WORK WITH US TO FIX THE ISSUE AND THEY ARE COMPLETELY UNWILLING TO EVEN CORRECT THE ISSUE. THE VEHICLE AIRBAG LIGHTS RANDOMLY GO ON AND OFF (STATIONARY AND IN MOTION) AS WE HAVE NOT BEEN ABLE TO REPLACE THE MODULE YET. WE HAD NO IDEA THE SEATBELT TENSIONER WAS EVEN MISSING.
NHTSA complaint #11299107 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE THE CONTACT WAS DRIVING 45 MPH, ANOTHER VEHICLE VEERED INTO HIS PATH WITH THE BRIGHT LIGHTS ILLUMINATED. TO AVOID CRASHING INTO THE OTHER VEHICLE, THE CONTACT MOVED OVER INTO THE RIGHT LANE. THE VEHICLE STRUCK A DITCH AND ROLL OVERED FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, NECK, AND BODY INJURIES. HE AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTEINTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.
NHTSA complaint #11270694 — an unverified report by a vehicle owner.
AIR BAGS
SPEEDOMETER INSTRUMENT CLUSTER GAUGES KEEP GOING OUT AND CAUSING SUV TO NOT START
NHTSA complaint #11244797 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL WAITING ON PARTS
NHTSA complaint #11041792 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG WARNING LIGHT ON DASH INSTRUMENT PANEL STAYS ON, INDICATING THAT AIR BAG IS NOT ACTIVATED,
NHTSA complaint #10743827 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER AIRBAG WARNINGLIGHT IN INSTRUNMENT CLUSTER STAYS ON. THE AIRBAG IS CURRENTLY DEACTIVATED. THIS ITEM IS NOT COVERED UNDER THE WARANTY. WHY NOT?
NHTSA complaint #10735461 — an unverified report by a vehicle owner.
AIR BAGS
THE VEHICLE WAS IN A HEAD ON COLLISION WITH ANOTHER VEHICLE, BOTH TRAVELING 30MPH. THE VEHICLE WAS TOTALED. THE DRIVER WAS WEARING THEIR SEAT BELT, AND THEIR NOSE WAS BROKEN DUE TO COLLISION WITH THE STEERING WHEEL. THE AIRBAG NEVER DEPLOYED.
NHTSA complaint #10691335 — an unverified report by a vehicle owner.
AIR BAGS
IN DECEMBER OF 2013, I WAS INVOLVED IN A FENDER BENDER. AFTER THIS ACCIDENT THE AIR BAG LIGHT REMAINED ON. IN JANUARY OF 2015 I WAS BUMPED FROM BEHIND WITH NO DAMAGE. HOWEVER, I THEN DECIDED I SHOULD TAKE IN MY CAR TO SEE WHY THE LIGHT WAS STILL ON. AS IT TURNS OUT, THE AIRBAG MODULE WAS APPARENTLY DAMAGED BEYOND REPAIR. I BELIEVE THAT THIS PART WAS DEFECTIVE AS THE SPEED OF EITHER COLLISION SHOULD NOT HAVE BEEN ENOUGH TO CAUSE THE AIRBAG SYSTEM TO COMPLETELY SHUT DOWN. ADDITIONALLY, THE HIGH COST OF THE MODULE ALSO MADE IT VERY COSTLY TO REPAIR. THIS MODEL OF MARINER HAS BEEN SUBJECT TO A RECALL BEFORE. I HAD TO TAKE IT INTO A SHOP BECAUSE IT WOULD SHUT DOWN ON THE HIGHWAY WHILE I WAS DRIVING. I BELIEVE THAT MORE MARINERS WILL SEE FAILURES OF THIS AIRBAG MODULE IN THE FUTURE AND THAT THIS WILL REQUIRE A RECALL. I STILL HAVE THE OLD MODULE SHOULD NHTSA LIKE TO INSPECT IT TO SEE IF IT IS DEFECTIVE.
NHTSA complaint #10679887 — an unverified report by a vehicle owner.
AIR BAGS
HEAD ON COLLISION IN MERCURY MARINER, GOING APPROXIMATELY 40 MPH. AIRBAGS FAILED TO DEPLOY, CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. RESULTED IN LOSS OF CONSCIOUSNESS, CONCUSSION, AND BROKEN TOOTH.
NHTSA complaint #10652709 — an unverified report by a vehicle owner.
AIR BAGS
WHEN I COME TO A COMPLETE STOP THERE IS VIBRATION COMING FROM WHERE THE AIR BAG IS. I HAVE NOTICED THIS THE PAST FEW MONTHS AND IT IS CONSTANT EVERY TIME I AM AT A STOP. THIS ONLY HAPPENS WHEN I HAVE A PASSENGER AND THE AIR BAG LIGHT GOES OFF.
NHTSA complaint #10648880 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT CAME ON AT ERRATIC TIMES. TOOK IT TO FORD DEALER, IT TURNS OUT THE INTERNAL FAULT WITH RESTRAINT CONTROL MODULE. THIS REPAIR WILL COST ALMOST $900 TO REPAIR A SAFETY ITEM THAT IS NOT A WORN PART BUT A ELECTRICAL MODULE THAT DEPLOYS THE AIRBAG. I FIND IT DIFFICULT TO BELIEVE THAT SUCH AN ITEM IS THE OWNERS RESPONSIBILITY. IF IT IS AN ITEM THAT WEARS, YES, MECHANICAL, YES BUT THIS IS A MODULE THAT IS DESIGNED FOR THE EMERGENCY DEPLOYMENT OF THE SAFETY AIRBAGS AND FORD HOLDS NO RESPONSIBILITY FOR THE FAILURE. MILEAGE AND AGE SHOULD NOT COME INTO PLAY ON THIS ISSUE. I PRAY MY FAMILY REMAINS SAFE, I CANNOT AFFORD THIS COST.
NHTSA complaint #10616299 — an unverified report by a vehicle owner.
AIR BAGS
SEAT BELT WAS ABLE TO SAVE ME IN THE ACCIDENT BUT AIR BAGS NEVER DEPLOYED AFTER HITTING CONCRETE ALMOST HEAD ON. AIR BAG SENSOR MALFUNCTIONED AND LIGHT TURNED IN BUT DID NOT DEPLOY.
NHTSA complaint #10596741 — an unverified report by a vehicle owner.
AIR BAGS
SHE PULLED INTO A PATIENTS DRIVEWAY AND STOPPED SHE WENT TO PUT IT IN PARK AND THE CAR JUST TOOK OFF INTO THE HOUSE. SHE (THE DRIVER) HAD TO BE TAKEN TO THE ER. SHE HAD HER FOOT ON THE BRAKE STILL WHEN THE CAR TOOK OFF. I HAVE PICTURES OF HOW THE RIGHT FRONT TIRE WAS DRAGGED THROUGH THE DIRT WHILE BRAKE WAS APPLIED. IT DAMAGED THE HOME AND DID OVER 5000.00 DAMAGE TO THE CAR. SHE INSISTS IT ACCELERATED UNEXPECTEDLY.
NHTSA complaint #10544299 — an unverified report by a vehicle owner.
AIR BAGS
ON AUGUST,2013 I WENT GOT MY VEHICLE SMOGED . IT PASSES GOOD. THEN THE NEXT DAY I SEE ENGINE LIGHT AIR BAG LIGHT. THEN GOES OFF WHEN I STOP. SO I TRY TAKE TO A MECHANIC WHO I SPEND A GOOD LIKE ALMOST 800 STILL LIGHT IS ON NOW BOTTOM. NOW THE CAR DASH BOARD AND THE RADIO ARE SO HOT, IT FELT LIKE SOMETHING MAY CAUSE A FIRE! I WAS VERY SCARED! I WAS NEAR A LINCOLN DEALERSHIP WHO HAD A SERVICE CENTER IN DUARTE. CA. I NEVER KNEW. A PCM WAS A PART OF A TUNEUP! PLEASE THIS IS A 2300! AND I'M PUTTING OUT ANOTHER 1288!
NHTSA complaint #10542349 — an unverified report by a vehicle owner.
AIR BAGS
DRIVER'S SIDE DOOR WAS STRUCK BY A CHEVY ASTRO CARGO VAN GOING APPROXIMATELY 70 MILES PER HOUR ON THE HIGHWAY (D.C. BELTWAY) AND THE SIDE AIRBAGS DID NOT DEPLOY. A MARYLAND STATE TROOPER (WHO SAW THE CAR) AND THE MECHANIC AT THE AUTO REPAIR SHOP WHERE THE VEHICLE WAS TOWED BOTH SAID THE AIRBAGS SHOULD HAVE DEPLOYED. BOTH SAID IF THE AIRBAGS HAD WORKED, THE DRIVER WOULD NOT BE AS SEVERELY INJURED.
NHTSA complaint #10541937 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, AN OPPOSING VEHICLE UNEXPECTEDLY DROVE INTO HER LANE CAUSING A HEAD ON CRASH. THE CONTACT SUFFERED A PINCH NERVE IN THE NECK AREA AND BODY BRUISES FROM THE SEAT BELT. THE AIR BAGS FAILED TO DEPLOY WITH THE SUBSTANTIAL IMPACT. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND WAS TOWED TO AN IMPOUND FACILITY TEMPORARILY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10424245 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THE AIR BAGS INVOLUNTARILY DEPLOYED WHILE DRIVING APPROXIMATELY 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACTS INSURANCE COMPANY WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 30,635. UPDATED 06/16/11 *BF THE CONSUMER STATED AS HE WAS ENTERING A SMALL DRIVEWAY TO A STORE, THE AIR BAG SUDDENLY DEPLOYED. HE THEN HIT A CURB AND DAMAGED THE OIL PAN. UPDATED 12/05/11
NHTSA complaint #10401246 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT REMAINED ILLUMINATED WHILE THE PASSENGER WAS SEATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE AIR BAG SENSOR WAS REPLACED, BUT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 14 AND THE CURRENT MILEAGE WAS 7,290. UPDATED 07/08/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WITH NO SATISFACTORY OUTCOME. UPDATED 08/29/11
NHTSA complaint #10373416 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2009 MERCURY MARINER PREMIER. THE CONTACT STATED THAT THE PASSENGER AIR BAG ILLUMINATED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES. THE DEALER REMOVED THE PASSENGER SEAT AND REPLACED THE AIR BAG SENSOR. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,804 AND THE CURRENT MILEAGE WAS APPROXIMATELY 21,000.
NHTSA complaint #10366556 — an unverified report by a vehicle owner.