Mercury Mountaineer suspension problems

SUSPENSION

HUMMING IN FRONT AT ALL SPEEDS FT WHEEL BEARINGS WHERE BAD. NOW RIGHT REAR BEARING MAKING NOISE. VERY LOOSE . LOTS OF OTHER COMPLAINTS ONLINE NEED TO BE LOOKED AT

NHTSA complaint #11081868 — an unverified report by a vehicle owner.

SUSPENSION

I PURCHASED A USED VEHICLE FROM REDEFINED AUTO SALES LOCATED IN SKOKIE, IL ON 3/11/17. SINCE THEN I HAVE SPENT OVER $1500.00 IN COST FOR REPAIRS ON THIS VEHICLE, BEGINNING WITH I HAD TO GET THE OIL CHANGED THE SAME DAY THAT I BOUGHT THE VEHICLE BECAUSE THE CHANGE OIL REQUIRED LIGHT CAME ON AS SOON AS I EXITED THE EXPRESSWAY, I ALMOST GOT INTO A SERIOUS ACCIDENT ON THE EXPRESSWAY IN ROUTE FROM THE CAR DEALERSHIP BECAUSE A MOTORIST TRIED TO CUT ME OFF AND THAT IS WHEN I DISCOVERED THAT THE HORN WAS NOT WORKING. THE NEXT DAY THE POWER DOOR LOCKS STOPPED WORKING AND THINGS JUST HAS WENT DOWN HILL SINCE THEN, THE VEHICLE IS IN THE SHOP RIGHT NOW AS I'M TYPING THIS, I HAVE NOT DRIVEN THE VEHICLE ANYWHERE OTHER THAN BACK AND FORTH TO REPAIR SHOPS. I FILED A COMPLAINT WITH THE BBB BUT NOTHING WAS DONE ABOUT THE COMPLAINT BECAUSE THE BUSINESS RESPONDED SAYING THE VEHICLE WAS USED AND I REJECTED THE RESPONSE AND THEN RECEIVED AN EMAIL FROM THE BBB SAYING THAT THE CASE WAS CLOSED. THIS VEHICLE WAS A LEMON WITH A LOT OF ISSUES AND NONE OF THOSE ISSUES WERE DISCLOSED TO ME WHEN I PURCHASED THE VEHICLE.

NHTSA complaint #10991755 — an unverified report by a vehicle owner.

SUSPENSION

1) FRONT WHEEL BEARING HUB ASSEMBLY FAILURE RESULTING IN UNSAFE​ UNDRIVEABLE (THIS HAS BEEN REPEATEDLY​ REPORTED BY VEHICLE OWNERS REGARDLESS OF VEHICLES MILAGE) FAILURE ACCURED WHILE SLOWING DOWN FOR A STOPLIGHT AFTER EXITING A PARKING LOT OF A RESTAURANT 2) LIFT HATCH CRACKED CENTER OF HATCH ABOVE THE EMBLEM POTENTIALLY ALLOWING WATER INTO THE INTERIOR WORKING OF HATCH AND CAUSING UNTOLD AND UNSEEN WATER RELATED DAMAGES​(THIS IS AN ADMITTED FORD MANUFACTURING DEFECT ACROSS THE ENTIRE VEHICLE​ LINE SPENDING MULTIPLE YEARS PRODUCTION)

NHTSA complaint #10969975 — an unverified report by a vehicle owner.

SUSPENSION

2003 MERCURY MOUNTAINEER RECALLS I HAVE HAD TO CHANGE THE INTAKE MANIFOLD, IGNITION COILS, I'M HAVING A GAS SMELLS NOW, TRANSMISSION THUMPS HARD WHEN GOING INTO FIRST GEAR, SOUNDS LIKE MY REAR END IS ABOUT TO FALL OUT, MY FRONT SEAT IS ELECTRIC AND DOESN'T MOVE, THE O/D LIGHT COMES ON, CHECK ENGINE LIGHT ON, BRAKE LIGHT ON, I KEEP TRYING TO FIX EVERYTHING THE MORE I FIX THE MORE PROBLEMS THAT COME UP, I HAVE CHECK THE RECALL LIST FOR 2003 MERCURY MOUNTAINEER RECALL ON TRANSMISSION AND ALSO CALLED THE FORD CO THEY SAID THERE IS NOTHING. THE PROBLEM IS GETTING WORST AND AFRAID I WILL BE ON THE HIGHWAY WITH MY GRANDCHILDREN WHEN IT BREAKS. I'VE HAD TRANSMISSION LEVEL CHECKED SAID IT WAS FINE. GETTING READY TO DO A COMPLETE TUNE-UP ON IT TO SEE IF THAT WILL HELP WITH THE SMELL OF GAS AND MAKE IT RUN BETTER. IT IDLES HIGH. IT'S WORST WHEN I'M ON THE HIGHWAY.

NHTSA complaint #10907125 — an unverified report by a vehicle owner.

SUSPENSION

THIS WILL NOW BE THE 5TH TIME WE HAVE REPLACED A BALL BEARING IN THIS [XXX] TRUCK ... THE FRONT DRIVER TWICE THE FRONT PASSENGER ONCE AND NOW THIS IS THE SECOND TIME FOR THE BACK DRIVER! THIS IS HORRIBLE! THERE HAS TO BE MORE OF AN ISSUE THEN JUST THAT IF IT KEEPS HAPPENING! I WILL BE CONTACTING MERCURY AND I PRAY SOMETHING GETS DONE! THIS IS NOT A CHEAP FIX EITHER! AND WHEN IT HAPPENS IT IS LIKE THE TIRE IS ABOUT TO FALL OFF IT WOULD IF THERE WEREN'T LUG NUTS ON IT! BY FAR THE WORST SUV I HAVE HAD! 1000S OF DOLLARS TO FIX IT AND IT JUST KEEPS HAPPENING WHY AND WHY HASN'T THERE BEEN A RECALL ON THIS??

NHTSA complaint #10660161 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE RODS, WHEEL BEARINGS, AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

NHTSA complaint #10618577 — an unverified report by a vehicle owner.

SUSPENSION:REAR:AXLE:SPINDLE

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL NOISE AND BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE AXLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,530 AND THE CURRENT MILEAGE WAS 131,619.

NHTSA complaint #10593341 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL NOISE AND BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE AXLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,530 AND THE CURRENT MILEAGE WAS 131,619.

NHTSA complaint #10593341 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:HUB

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR DRIVER SIDE WHEEL BEARING, HUB, A-RING AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE IN ADDITION, THE REAR DRIVER SIDE WHEEL WAS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS DEEMED AS NORMAL WEAR AND ROUTINE MAINTENANCE WOULD NEED TO BE PERFORMED ON THE WHEELS. THE CONTACT STATED THAT THE REPAIR WAS NOT LISTED IN THE OWNER'S MANUAL AS ROUTINE MAINTENANCE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80.000.

NHTSA complaint #10407118 — an unverified report by a vehicle owner.

SUSPENSION

RIGHT REAR COIL SPRING FAILURE. A 5 INCH LONG PIECE OF COIL SPRING WAS FOUND UNDER THE VEHICLE ON THE DRIVEWAY. INSPECTION CONFIRMED THE SPRING HAD FAILED. THE VEHICLE HAS NO CRASH OR DAMAGE HISTORY. THE BROKEN PIECE OF SPRING WAS CORRODED AT BOTH ENDS , INDICATING IT WAS CRACKED FOR A SIGNIFICANT AMOUNT OF TIME BEFORE THE TOTAL FAILURE. ONLINE RESEARCH INDICATES THIS MAY BE AN ENDEMIC PROBLEM WITH THIS VEHICLE.

NHTSA complaint #10394942 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN VEHICLE BEGAN TO DRIVE AS IF WERE "FLOATING". THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION; THE CONTACT COULD NOT FIND A FAILURE WITHIN THE VEHICLE. HE RE-ENTERED THE VEHICLE AND AS HE BEGAN TO ACCELERATE, THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SWAY BAR WAS FRACTURED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT REPAIR FACILITY WHERE THE SWAY BAR WAS REPAIRED. THE FAILURE DID NOT RECUR. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 01/11/2011*LJ UPDATED 03/28/11

NHTSA complaint #10357801 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

2004 MERCURY MOUNTAINEER WITH 40K MILES HAD DRIVER SIDE UPPER AND LOWER BALL JOINT FAILURE. THIS WAS UNCOVER DURING A NORMAL STATE INSPECTION. REPLACEMENT OF BOTH JOINTS WAS REQUIRED TO SAFELY DRIVE THIS CAR.

NHTSA complaint #10348954 — an unverified report by a vehicle owner.

SUSPENSION:REAR

2002 MERCURY MOUNTAINEER AWD V8 - APPROXIMATELY JANUARY AND MAY 2009 BOTH REAR HUB BEARINGS WENT BAD AT 87,000 AND 90,000 MILES , BOTH SETS OF EMERGENCY BRAKE SHOES WERE DISINTEGRATED WHEN TAKEN OFF . REAR COIL SPRINGS ARE BROKEN . FRONT DIFFERENTIAL BOX HAS LEAKED FOR SOME TIME NOW . REAR END AXLE SEAL HAS BEEN LEAKING FOR SOME TIME NOW . GOING ON 4TH SET OF BRAKES ON FRONT . JUNE 2010 AT 109,000 MILES TRANSMISSION FINALLY WENT OUT - AFTER ACTING UP FROM TIME OF PURCHASE AT 37,000 MILES - IT WOULD SLIP WHEN PUT IN DRIVE AT FIRST MORNING STARTUP AND WOULD JERK ERRATICALLY AT LOW SPEEDS - WE HAVE NEVER PULLED ANYTHING WITH VEHICLE .

NHTSA complaint #10335885 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

THE TRANSMISSION KEEPS SLIPPING CAUSING THE CAR TO STALL AND STUTTER IN TRAFFIC HAD TO HAVE IT REBUILT IN 2008 COSTING $3600.00, THE DIFFERENTIALS CAUSING PROBLEMS ON FRONT AND REAR WITH THE CAR WHEELS SPINNING AND STICKING AT TIMES, THE TIRES (ALL FOUR) BALLING OUT FROM THE INSIDE OUT HAVING TO REPLACE THEM EVERY THREE TO FOUR MONTHS, THE POWER LOCKS, RADIO, INTERIOR LIGHTS ALL WORK WHEN THEY WANT TO LIKE ITS A SHORTAGE.

NHTSA complaint #10327816 — an unverified report by a vehicle owner.

SUSPENSION

THE TRANSMISSION KEEPS SLIPPING CAUSING THE CAR TO STALL AND STUTTER IN TRAFFIC HAD TO HAVE IT REBUILT IN 2008 COSTING $3600.00, THE DIFFERENTIALS CAUSING PROBLEMS ON FRONT AND REAR WITH THE CAR WHEELS SPINNING AND STICKING AT TIMES, THE TIRES (ALL FOUR) BALLING OUT FROM THE INSIDE OUT HAVING TO REPLACE THEM EVERY THREE TO FOUR MONTHS, THE POWER LOCKS, RADIO, INTERIOR LIGHTS ALL WORK WHEN THEY WANT TO LIKE ITS A SHORTAGE.

NHTSA complaint #10327816 — an unverified report by a vehicle owner.

SUSPENSION

2004 MERCURY MOUNTAINEER HAS HUB BEARING DEFECTS, TRANSMISSION DEFECTS, DRIVE TRAIN DEFECTS, REAR AXLE AND DIFFERENTIAL DEFECTS. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THESE COMPONENTS OF MERCURY MOUNTAINEER AND FORD EXPLORER YET NHTSA DOES NOTHING. FORD WILL NOT FIX THESE PROBLEMS AND HAS BEEN DOING BAND AID FIXES UNDER WARRANTY. THEY DENY THERE IS A PROBLEM YET THERE ARE THOUSANDS OF COMPLAINTS ON THE VARIOUS WEB SITES. IT MAKES ME BELIEVE NHTSA IS IN BED WITH THE AUTO MANUFACTURERS AND REALLY DON'T CARE ABOUT THE PUBLIC. WHEELS FALL OFF CARS CAUSE HUB BEARINGS FAIL YET THERE IS NO RECALL.. FORD PUTS THE WRONG TRANSMISSION FLUID IN CARS, TRANSMISSION FAILS...THERE IS NO RECALL. REAR AXLE SEAL FAILS AND NO RECALLS WHY!!!

NHTSA complaint #10323883 — an unverified report by a vehicle owner.

SUSPENSION:REAR

REAR COIL SPRING FAILURE - COMPLETELY BROKEN IN TWO POSES A MAJOR SAFETY PROBLEM.

NHTSA complaint #10314979 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE RESUMED OPERATION WITH CAUTION TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT AND REAR CONTROL ARM. THE FRONT AND REAR CONTROL ARMS WERE REPLACED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10311001 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

I HAVE 2003 MERCURY MOUNTAINEER AND I HAVE HAD IT SINCE FEBRUARY 2007. I HAVE HAD NUMEROUS PROBLEMS WITH IT AND THE LAST PROBLEMS WAS THE BREAKING POINT. I HAVE THREE MORE YEARS TO PAY FOR THIS VEHICLE AND I WANT SOMETHING TO BE DONE ABOUT THE PROBLEMS WITH THIS VEHCILE. FORD SHOULD BE HELD RESPONSIBLE FOR THIS VEHICLE AND FIXING THE PROBLEMS ASSOCIATED WITH IT. I PURCHASED THIS VEHICLE FROM COMMUNITY FORD IN NEW ALBANY, MS IN FEBRUARY 2007 WITH 45,000 MILES ON IT. I COULDN'T GET AN EXTENDED WARRANTY OR ANY WARRANTY WITH THE VEHICLE I WAS TOLD. AFTER A YEAR, I HAD TO REPLACE THE FRONT END AND IT WAS $500.00 AT GEORGE'S TIRE SERVICES. I TOOK IT IN DUE TO THIS NOISE COMING FROM THE FRONT AND I WAS ADVISED THAT IF I DIDN'T HAVE THE WORK DID IT WOULD LOCK UP ON ME WHILE I AM DRIVING AND CAUSE AND ACCIDENT. I NOTICED THAT MY STRUCTURE BODY:HATCHBACK/TAILGATE HAS CRACKED COMPLETELY. MY SEAT BELT ON THE DRIVER SIDE IN THE BACK DON'T WORK. MY ENGINE COOLING SYSTEM AIRCOMPRESSOR HAS WENT OUT AND I HAVE ELECTRICAL PROBLEMS WHERE MY OIL GAUGE IS CONSTANTLY SAYING IT'S LOW. I HAVE MY OIL CHANGE EVERY 3000 MILES. I AM HEARING THIS NOISE IN THE REAR OF THE VEHICLE AND I DON'T KNOW WHAT IT IS AND CAN'T AFFORD TO GET GOING TO FORD TO SEE WHAT IT IS. I HAVE BEEN SMELLING THIS BURNING COMING FROM THE UNDER THE HOOD AND I DON'T KNOW WHAT IT IS EITHER. MY LASTEST PROBLEM IS MY TRANSMISSION IS GOING OUT AND I HAVE HAD THIS VEHICLE FOR TWO YEARS AND I HAVE THREE MORE YEARS OF PAYMENT ON THIS VEHICLE. MY TRANSMISSION COST ME AROUND $3500 AND I DON'T HAVE ANY WARRANTY ON IT. THIS IS A LEMON I HAVE PURCHASED AND I THINK SOMETHING SHOULD BE DONE ABOUT IT.

NHTSA complaint #10297859 — an unverified report by a vehicle owner.