250 of the
1,510 complaints filed about the Mercury Mystique
are about the engine —
17% of everything owners reported.
The worst model year for it is 1995.
1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED.
NHTSA complaint #10637913 — an unverified report by a vehicle owner.
I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT DID NOT SHOW INSIDE ON THE DASHBOARD, SO I HAD IT CHECKED AND THE PLASTIC HOUSING AROUND THE THERMOSTAT WAS CRACKED IN 3 PLACES, SO I SAY FIX IT ,THEY SAID IT WOULD BE 450.00, OK NO PROBLEM, THEN THEY CALLED BACK AND SAID THAT THE HOUSING WAS WELDED TO THE MANIFOLD AND THAT I WOULD HAVE TO REPLACE ALL FOR 1200.00 AND THAT THE HOUSING WASN'T MADE OF PLASTIC ANYMORE BECAUSE OF THIS PROBLEM. I THINK THIS SHOULD BE A RECALL AND FIXED FOR FREE.
NHTSA complaint #10479223 — an unverified report by a vehicle owner.
I HAVE HAD MY CAR IN THE SHOP FOR MY VEHICLE RUNNING ON THE VERY WARM SIDE AND NOT COOLING ITSELF DOWN. MANY THINGS REPAIRED AND NOW IT IS DOING IT AGAIN AND IT IS NOT EVEN THE DEAD OF SUMMER YET!
NHTSA complaint #10329024 — an unverified report by a vehicle owner.
MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE.
NHTSA complaint #10253621 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT NOTICED MOISTURE IN THE DRIVER'S SIDE HEADLIGHT. IN ADDITION, THE DRIVER'S SIDE TAIL LIGHT DRIPPED WATER INTO THE TRUNK WHEN IT WAS OPENED. SHE NOTICED THAT THE MOISTURE WAS ALWAYS PRESENT, ESPECIALLY AFTER IT RAINED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE IS 51,504 AND FAILURE MILEAGE WAS APPROXIMATELY 48,246. UPDATED 07/07/08. *LJ THE PASSENGER SIDE SEAT BELT WAS INOPERABLE, THE TIMING BELT WAS REPLACED. UPDATED
NHTSA complaint #10230307 — an unverified report by a vehicle owner.
2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS.
NHTSA complaint #10224151 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1995 MERCURY MYSTIQUE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COOLING SYSTEM WAS BELOW LEVEL AND HE ADDED ANTIFREEZE. SEVERAL DAYS LATER, HE NOTICED THAT ALL OF THE ANTIFREEZE LEAKED OUT AND HE FILLED IT BACK UP. HE CHECKED THE COOLING SYSTEM AGAIN A WEEK LATER AND THE FAILURE RECURRED. THE HEATING SYSTEM WAS ALSO INOPERATIVE. THE DEALER STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS MENTIONED IN NHTSA CAMPAIGN ID NUMBER 00V367000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 38,800.
NHTSA complaint #10215863 — an unverified report by a vehicle owner.
I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.
NHTSA complaint #10207384 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED
NHTSA complaint #10197672 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE ENGINE OVERHEATED AND IDLED AT AN ELEVATED LEVEL WHILE PARKED. THERE IS A NHTSA RECALL, # 00V367000, REGARDING THE ENGINE. THE VEHICLE WAS SEEN BY AN AUTHORIZED DEALER. THE SERVICE DEPARTMENT SUGGESTED REPLACING THE WIRING HARNESS THAT SUPPORTS THE ELECTRICAL CURRENTS OF THE ENGINE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10150419 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE VEHICLE TEMPERATURE GAGE ELEVATED WHILE DRIVING AT NORMAL HIGHWAY SPEEDS AND THE ENGINE SUDDENLY SHUT DOWN. THE VEHICLE HAD AN ODOR OF SOMETHING BURNING LIKE PLASTIC. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE INDEPENDENT MECHANIC DISCOVERED EXPOSED WIRES LEADING TO THE FAN AND ENGINE. THE RADIATOR WAS FLUSHED, ENGINE PERFORMANCE ENHANCER WAS ADDED, SPARK PLUGS WERE REPLACED, BUT THE EXPOSED WIRING WAS NOT REPAIRED. THE INDEPENDENT MECHANIC DISCOVERED A RECALL CONCERNING THE FAN WIRING. THE VEHICLE REMAINED PARKED FOR TWO WEEKS BEFORE IT WAS TAKEN TO A LOCAL SERVICE DEALER. THE DEALER BEGAN WORKING ON OBTAINING AUTHORIZATION FOR THE RECALL REMEDY, BUT THE MANUFACTURER WOULD NOT AUTHORIZE THE RECALL REMEDY BECAUSE OF THE AGE OF THE VEHICLE. THE CONTACT IS THE SECOND OWNER OF THE VEHICLE, BUT THE ORIGINAL OWNER DID NOT RECEIVE A RECALL LETTER. THEREFORE THE VEHICLE WAS NEVER TAKEN TO A SERVICE DEALER FOR REPAIRS. THERE IS A NHTSA RECALL, # 00V367000, REGARDING THE ENGINE AND ENGINE COOLING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE TIME RESTRICTIONS OF THE RECALL REMEDY.
NHTSA complaint #10148043 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSTIC CODE SAYS THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, EVEN THOUGH IT IS SUPPOSED TO BE COVERED BY AN 8 YEAR 80,000 MILE WARRANTY I HAVE BEEN STONE WALLED BY EARNHARDT FORD IN ARIZONA IN GETTING IT FIXED. I HAVE ALREADY HAD TO REPLACE 4 O2 SENSORS AT MY EXPENSE IN THE LAST 6 MONTHS. WHEN MY ENGINE LIGHT CAME ON THE FIRST TIME I TOOK THE CAR INTO MY MECHANIC WHO SAID THE CODE WAS FOR THE CATALYTIC CONVERTER AND THAT IT WOULD BE COVERED BY MY WARRANTY SO I SHOULD CONTACT A FORD DEALER. I CALLED A FORD DEALER AND THEY SAID CALL A MERCURY DEALER, WHEN I CALLED THE MERCURY DEALER THEY SAID THE LIGHT HAD TO BE ON OR THEY WOULDN'T FIX THE PROBLEM. THE LIGHT CAME BACK ON 2 WEEKS LATER AND I TOOK IT TO EARNHARDT MERCURY IN TEMPE AZ WHO CHECKED THE LIGHT AND SAID THAT IT WAS THE CATALYTIC CONVERTER BUT THEY HAT TO REPROGRAM THE PCM TO CONFIRM THE DIAGNOSIS AND THAT THEY COULDN'T DO IT AT THAT DEALER AND SHIPPED MY CAR TO EARNHARDT FORD IN CHANDLER WHO SAID THEY WERE TO BUSY TO REPROGRAM THE PCM AND HAD TO KEEP MY CAR OVERNIGHT. THEY THEN SAID THAT I WOULD HAVE TO WAIT UNTIL THE LIGHT COMES ON AGAIN BEFORE THEY WOULD BE ABLE TO ORDER PARTS TO FIX IT. SO I WILL HAVE TO LEAVE MY CAR WITH THEM A 3RD TIME. SO FAR THEY STILL HAVE MY CAR FOR A 2ND DAY AND I CANNOT GET A CALL BACK FROM THE MANAGER OF THE SERVICE DEPT.
NHTSA complaint #10144182 — an unverified report by a vehicle owner.
LIGHTS GET VERY DIM WHEN ENGINE COOLING FAN COMES ON. I HAD BATTERY CHECKED BY ADVANCED AUTO PARTS AND IT WAS FINE. I FOUND THE VEHICLE HAD BEEN RECALLED FOR A COOLING FAN ISSUE ON THE AUTOSITE.COM WEBSITE.(CAMPAIGN # 00V367000).. I CALLED FORD RECALL DEPT ON 8/16/05 & SPOKE TO DANIELLE IN TORONTO CANADA. AFTER GIVING HER MY VIN # SHE SAID THERE WERE NO ANY RECALLS FOR THIS ISSUE EXPECT FOR 1 TO REPLACE THE FAN FUSE WHICH WAS DONE 4 YEARS AGO ACCORDING TO HER. I HAVE OWNED THE CAR FOR LESS THEN A YEAR. I WOULD LIKE YOU TO CHECK INTO THIS. MY VIN # IS 1MELM66LSK610829 1995 MERCURY MYSTIQUE V6 2.5 LITER. THANK YOU JOHN SHEHADI.
NHTSA complaint #10133173 — an unverified report by a vehicle owner.
WE PURCHASED THIS VEHICLE IN 2001. WE WERE TOLD THAT AN ELDERLY WOMAN GOT THE ACCELERATOR STUCK AND SHE RAN INTO A TREE. THUS, THEY PUT A BRAND NEW ENGINE IN THE VEHICLE. SO, WE GOT THIS GREAT NEW CAR WITH ONLY 1,000 MILES ON THE NEW ENGINE. WE HAVE SINCE REPLACED THE IDLER PULLEY THREE TIMES AND THE TENSION PULLEY ONCE. FORD SAYS THAT THEY KNEW THAT THIS IS A CONTINUAL PROBLEM WITH THESE CARS ONCE THE HEAD HAS BEEN REMOVED. I CAN'T BELIEVE THEY WOULD RISK STRANDING PEOPLE INSTEAD OF TAKING RESPONSIBILITY FOR FIXING THEIR PROBLEM. FOR EXAMPLE: FORD HAD MY CAR FOR 2 WEEKS WHILE I WAS ON VACATION. THEY FIXED THE IDLER PULLEY, THE SERPENTINE BELT AND COVER, AND THE OIL PUMP. THAT SAME DAY I GOT MY CAR BACK I WAS DRIVING HOME AND NOT EVEN 12 MILES FROM TOWN THE CAR BROKE DOWN AGAIN AND IT WAS THE EXACT SAME PROBLEM THEY HAD MY CAR IN THE REPAIR SHOP FOR 2 WEEKS. FURTHERMORE, MY DASH HAS ALSO PEELED BACK ABOUT 3 TO 4 INCHES, AND IT DOES OBSTRUCT YOUR DRIVING VIEW AND ALSO DISRUPTS YOUR DEFROST. WE WERE NEVER NOTIFIED OF A RECALL, EITHER BY PHONE OR MAIL, OF THIS PROBLEM. WHEN WE ACQUIRED ABOUT IT TO THE FORD DEALERSHIP THEY SAID THAT THE RECALL TIME LIMIT HAS EXPIRED.
NHTSA complaint #10132658 — an unverified report by a vehicle owner.
DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER CAN AFFORD.
NHTSA complaint #10120999 — an unverified report by a vehicle owner.
THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000.
NHTSA complaint #10113495 — an unverified report by a vehicle owner.
TURNING ONTO THE HIGHWAY VEHICLE SHUT DOWN, CAUSING THE VEHICLE TO CONTINUE ONTO THE HIGHWAY WITH NO POWER. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.
NHTSA complaint #10109600 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
1995 MERCURY MYSTIQUE CHECK ENGINE LIGHT RELATED TO THE 332 SERVICE CODE STARTED COMING ON RANDOMLY AROUND 51K , AND NOW ILLUMINATES AFTER VEHICLE HAS BEEN DRIVEN APPROXIMATELY 1 MILE. CAR NOW HAS 83K BUT I NEVER RECEIVED A RECALL NOTICE REGARDING THIS CONDITION. THIS VEHICLE'S INSPECTION STICKER HAS EXPIRED AND CANNOT BE INSPECTED IN THIS CONDITION. PRESSURE FEEDBACK SENSOR, ECU AND EVR HAVE ALL BEEN REPLACED TO NO AVAIL.
NHTSA complaint #10107743 — an unverified report by a vehicle owner.