FaultScore

Mercury Mystique suspension problems

128 of the 1,510 complaints filed about the Mercury Mystique are about the suspension — 8% of everything owners reported. The worst model year for it is 1998.

128

Complaints

8%

Share of all complaints

0

Crashes

0

Fires

Suspension complaints by model year

1995 Mystique 39 30.5%

Median failure at 135,000 miles

1996 Mystique 16 12.5%

Median failure at 126,487 miles

1997 Mystique 7 5.5%
1998 Mystique 58 45.3%

Median failure at 87,000 miles

1999 Mystique 6 4.7%

Median failure at 60,000 miles

2000 Mystique 2 1.6%

Median failure at 74,348 miles

What owners said

1998 Mercury Mystique North Hills, CA

SUSPENSION

1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED.

NHTSA complaint #10637913 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 87,000 miles Millville, NJ

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. WHILE PULLING AWAY FROM A CURB AT 5 MPH, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE, CAUSING A BLOW OUT. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CURRENT AND FAILURE MILEAGES WERE 87,000.

NHTSA complaint #10219069 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 87,000 miles Massena, NY

SUSPENSION:FRONT:STABILIZER BAR

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 87,000 miles Massena, NY

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 87,000 miles Massena, NY

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 87,000 miles Massena, NY

SUSPENSION:FRONT

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

1999 Mercury Mystique at 50,000 miles Glendale, AZ

SUSPENSION

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED

NHTSA complaint #10197672 — an unverified report by a vehicle owner.

1996 Mercury Mystique at 185,000 miles Dunkirk, NY

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FOR ALONG TIME THERE HAS BEEN BEARING CHANGES. I GAVE MY CAR TO A TENANT AND SHE WANTED IT TO GET INSPECTED, BUT SHE NEEDED BOTH FRONT SPRING COILS TO BE REPLACED. AND FOR A LONG TIME THE AIR CONDITIONING (A/C) BEARINGS HAVE BEEN BAD. IT IS GOING TO COST HER MUCH MONEY. CAN A CLAIM BE MADE BECAUSE OF A RECALL?

NHTSA complaint #10189960 — an unverified report by a vehicle owner.

2000 Mercury Mystique at 74,348 miles Manito, IL

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY.

NHTSA complaint #10188888 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 53,000 miles Alliance, OH

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FORD MOTOR CO. IS REFUSING TO REIMBURSE FOR REPAIRS RELATED TO SAFETY RECALL #01S23, 98 MERCURY MYSTIQUE.

NHTSA complaint #10181959 — an unverified report by a vehicle owner.

1998 Mercury Mystique Augusta, GA

SUSPENSION

THE TRANS IS OUT NOT WORKING. IT WORKED FINE,AND JUST STOP,MADE A FUNNY NOISE AND JUST STOPED. IPULLED IN MY YARD.KNOW IT WANT MOVE.FOR KNOW REASON.

NHTSA complaint #10133485 — an unverified report by a vehicle owner.

2000 Mercury Mystique South Orange, NJ

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

DT REAR DRIVERS SIDE COIL SPRING I BROKE, BUT CONTAINED IT HASN'T COME OUT OF HOLDER. NOTICED THIS WHEN ROTATING THE TIRES. THERE IWAS A RECALL FOR THE FRONT COIL SPRINGS BUT NOT THE REAR. CONNTACTED F FORD, THEY DID NOT OFFER ANY ASSISTANTS. THE VEHICLE WAS DRIVEABLE,*AK BUT CONCERNED THAT THEY'LL BE A BLOW OUT.NOTICED THIS MORNING ON JULY 19, 2005.

NHTSA complaint #10129295 — an unverified report by a vehicle owner.

1999 Mercury Mystique Hortonville, WI

SUSPENSION:FRONT:MACPHERSON STRUT

THE CONSUMER TRULY DISAPPOINTED IN THE QUALITY AND PERFORMANCE OF 1999 MERCURY MYSTIQUE. *BF IN NOVEMBER 2003 THE VEHICLE NEEDED NEW TIRES AND BY AUGUST 2004 THE STRUTS WERE LEAKING AND NEEDED ADJUSTMENT. THE CONSUMER REQUEST THAT CHRYSLER COVER THE COST OF REPAIRS. *SC THE CONSUMER WAS SOLD A CHRYSLER CONTRACT ON A MERCURY VEHICLE.

NHTSA complaint #10111067 — an unverified report by a vehicle owner.

1999 Mercury Mystique Pittsburgh, PA

SUSPENSION:FRONT:WHEEL BEARING

1999 MERCURY MYSTIQUE HAD WHEEL BEARING REPLACED ON BOTH FRONT WHEELS.*MR THE WHEEL BEARINGS WERE REPLACED BECAUSE THE CONSUMER HEARD A LOUD THUMPING NOISE WHILE DRIVING.

NHTSA complaint #10117717 — an unverified report by a vehicle owner.

1996 Mercury Mystique at 67,975 miles Coon Rapids, MN

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

1996 MERCURY MYSTIQUE(68,000). FORD MOTOR COMPANY HAD WHAT THEY REFERRED TO AS A "PROGRAM", EVIDENTLY FOR A PROBLEM WITH THE FRONT SPRINGS.THE PROGRAM WAS BASICALLY A FREE INSPECTION. MY CAR WAS INSPECTED IN 2002 WHILE IT WAS IN FOR ANOTHER RECALL, AT WHICH TIME IT WAS GIVEN A PASSING GRADE.THE PROGRAM EXPIRED @ 150,000 OR DEC. OF 2004 WHICHEVER CAME FIRST.IN FEBRUARY 2005 A 6" CHUNCK OF THE PASS. SIDE SPRING SNAPPED OFF, LUCKILY ON A RESIDENTIAL STREET. I HEARD THE NOISE AND WAS ABLE TO RETRIEVE THE PIECE FROM THE STREET.ON CLOSE INSPECTION THE PIECE DID NOT BREAK DUE TO CORROSION.I BELIEVE IT WAS DUE TO POOR MATERIAL QUALITY, MY CONCERN IS THAT THIS COULD CAUSE TIRE FAILURE AT HIGHER RATES OF SPEED RESULTING IN POSSIBLE FATALIIES. FORD WOULD NOT REPLACE THE SPRING.

NHTSA complaint #10114555 — an unverified report by a vehicle owner.

1995 Mercury Mystique Minneapolis, MN

SUSPENSION:REAR

WHILE BACKING OUT OF THE GARAGE A LOUD BANGING NOISE WAS HEARD COMING FROM THE REAR. DRIVER WAS ABLE TO PULL THE VEHICLE BACK INTO THE GARAGE. THEN, DRIVER CONTACTED DEALER FOR AN APPOINTMENT.

NHTSA complaint #10109330 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 116,000 miles Albrightsville, PA

SUSPENSION:FRONT:MACPHERSON STRUT

MCPHERSON STRUT ASSEMBLY RUSTED AT THE BASE OF THE ASSEMBLY WHERE IT WAS ATTACHED TO THE LOWER CONTROL ARM. WHILE DRIVING ON A MOUNTAINOUS WINDING ROAD WEIGHT OF THE VEHICLE SWAYED TO THE RIGHT, AND THE WHEEL DISASSEMBLED. VEHICLE SWAYED, AND STOPPED IN A GRASSY AREA WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH.

NHTSA complaint #10099944 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 102,000 miles Stafford Springs, CT

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

RECALL 01I013000, WHILE DRIVING FRONT LEFT COIL SPRING BROKE AND THE FRONT END COLLAPSED. THIS OCCURRED SIX MONTHS AFTER THE SHIELD WAS INSTALLED. DEALERSHIP WAS UNABLE TO REPLACE THE COIL SPRING BECAUSE THE PART WAS NOT AVAILABLE.

NHTSA complaint #10092807 — an unverified report by a vehicle owner.

1998 Mercury Mystique Niles, MI

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

WHILE DRIVING 35 MPH, THE HEARD A LOUD NOISE COMING FROM FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED THE FRONT COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND PUNCTURED THE TIRE. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #10091471 — an unverified report by a vehicle owner.

1998 Mercury Mystique at 59,600 miles Greenbush, ME

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

WHILE DRIVING, THE CONSUMER HEARD A NOISE, AND PROCEEDED TO PULL OFF THE ROAD TO INVESTIGATE THE NOISE. UPON EXISTING THE VEHICLE, THE CONSUMER NOTICED THAT THE DRIVER'S SIDE FRONT SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO INDICATED THAT DRIVER'S SIDE COIL SPRING BROKE. *AK RECALL# 01V255000. *SC

NHTSA complaint #10083619 — an unverified report by a vehicle owner.

Other Mercury Mystique problems