76 of the
1,510 complaints filed about the Mercury Mystique
are about the fuel system —
5% of everything owners reported.
The worst model year for it is 1995.
RECALL ON A FUEL FILLER NECK VALVE FOR A 98 MERCURY MYSTIQUE, GAS BEING UNABLE TO FLOW FREELY INTO GAS TANK,SPITS GAS BACK OUT ON YOU. AUGUST IS THE FIRST TIME I KNEW THERE WAS A RECALL. FORD SAYS MY VIN # WASN'T ON RECALL , BUT THE PART IS DEFECTIVE ANYWAY.( DANGEROUS ) OCCURS EVERYTIME YOU TRY AND PUT GAS INTO CAR. THEY PUT A CANISTER VENT VALVE ON WHICH WAS NOT THE PROBLEM. THEY KEPT THE OLD PART THAT WAS GOOD. PROBLEM IS FUEL FILLER NECK VALVE.
NHTSA complaint #10356984 — an unverified report by a vehicle owner.
1999 MERCURY MYSTIQUE, SECOND OWNER, PURCHASED IS 2005. THE GAS LINE FREEZES WHEN THE TEMPERATURE REACHES BELOW 20 DEGREES. THE TANK IS HALF FULL, TREATED FOR WINTER WEATHER AND IT STILL FREEZES. THIS IS NOT NORMAL: I'VE OWNED 2 OTHER VEHICLES (FORD TEMPO/DODGE STRATUS) NEVER HAPPENED. I'VE MISSED WORK DUE TO THIS GAS LINE FREEZE AND AM THE ONLY RESIDENT IN MY NEIGHBORHOOD THAT IS HAVING THIS PROBLEM. IT HAS TO BE A MANUFACTURE DEFECT OR THE GAS TANK IS NOT PROTECTED. THIS IS THE SECOND WINTER SEASON THIS HAS HAPPENED.
NHTSA complaint #10255408 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 MERCURY MYSTIQUE. THE CONTACT EXPERIENCED ENGINE HESITATION, LOSS OF POWER, AND SURGING IN HER VEHICLE. SHE WOULD LOSE ALL POWER AND HAVE TO WAIT A COUPLE OF MINUTES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT COULD ONLY DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE OCCURRED WHEN THE ENGINE WAS WARM OR HOT. SHE TOOK THE VEHICLE TO A LOCAL GARAGE AND THEY STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,600.
NHTSA complaint #10231439 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1995 MERCURY MYSTIQUE. WHILE ADDING FUEL TO THE VEHICLE, SHE WAS NOTICED THERE WAS A GAS LEAK. THE DEALER STATED THAT THE PART WAS NO LONGER MADE AND THEY WERE UNABLE TO ASSIST HER. THE DEALER IS AWARE OF RECALL, 95V232000 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SHE WAS ALSO ADVISED THAT IT DID NOT APPLY TO HER VEHICLE IDENTIFICATION NUMBER. UPDATED .
NHTSA complaint #10222406 — an unverified report by a vehicle owner.
I HAD A STRAP THAT HAD RUSTED UNDERNEATH MY CAR. A 1999 MERCURY MYSTIQUE 2.0, SO I TOOK IT TO THE MECHANIC. HE INDICATED THAT MY GAS TANK STRAP RUSTED THROUGH AND THAT THE OTHER ONE WAS ABOUT TO FAIL AS WELL. HE TOLD ME THAT THIS IS A DEFINITE HAZARD AND COULD HAVE PROVED TO BE DANGEROUS IF I DID NOT TAKE CARE OF IT. HE ALSO SAID THAT THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM.
NHTSA complaint #10188733 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GAS SMELL WAS NOTICED DUE TO A GAS LEAK. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED A GAS LEAK IN THE FILLER HOSE WAS PRESENT. THERE WAS A NHTSA RECALL, # 95V232000, REGARDING THE GAS TANK FILLER HOSE AND CAP. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10171426 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED THERE WAS FUEL LEAKAGE WHEN THE VEHICLE WAS BEING FUELED. THERE IS A NHTSA RECALL, # 99V247000, REGARDING THE FUEL SYSTEM GASOLINE STORAGE TANK ASSEMBLY FILLER PIPE AND CAP. THE VIN WAS NOT INCLUDED IN THE RECALL. ALTHOUGH THE MANUFACTURER WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE.
NHTSA complaint #10160006 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I FIRST STARTED SMELLING FUEL AFTER FUELING UP MY CAR. THEN LATER I NOTICED THAT FUEL LEAKS OUT FROM UNDER MY CAR WHEN I PUT FUEL INTO IT. I RECENTLY NOTICED IT RUNNING OUT FROM UNDER THE CAR WHEN I JUST HAPPEN TO FILL UP AT A GAS STATION THAT WAS ON AN INCLINE. I TOOK THE CAR TO A DEALERSHIP AND THEY SAID THAT THE FORD RECALL #99S24 DOES NOT APPLY TO MY CAR. BUT.... IT IS WHAT PROBLEM IS. HELP PLEASE.
NHTSA complaint #10147379 — an unverified report by a vehicle owner.
ON MONDAY, AUGUST 8TH, 2005 IN THE MORNING I DROVE THE CAR TO WORK WITH MY WIFE IN THE PASSENGER SEAT. ON OUR WAY FILLED THE GAS TANK AT ESSO STATION AT 7:30 A.M. SHORTLY AFTER DRIVING THE CAR OUT OF THE GAS STATION I HEARD TWO LOUD BANGS IN QUICK SUCCESSION FOLLOWED BY A ROUGH SOUND WHICH SOUNDED LIKE THE CAR WAS DRAGGING A PIECE OF METAL ON THE ROAD. STOPPED THE CAR ON THE SHOULDER AND HAD THE INSPIRATION TO LOOK UNDER IT. I SAW TWO PIECES OF WHAT LOOKED LIKE PUTRID STEEL STRAPS HANGING FROM UNDER THE GAS TANK AND TOUCHING THE PAVEMENT. DROVE THE VEHICLE TO MIDTOWN FORD, THE DEALERSHIP WHERE I REGULARLY SERVICE MY CAR WHERE THE VEHICLE HAS BEEN ACCEPTED FOR SERVICE AT 7:50 A.M. I ASKED THE MIDTOWN CSR NICK PULSE TO TAKE A LOOK AT IT ON THE SPOT TO ASSESS THE VEHICLE'S CONDITION. NICK HAD A QUICK VISUAL INSPECTION LOOKING UNDER THE CAR AND CONFIRMED THAT: A.BOTH STRAPS ARE BROKEN AND THEY APPEAR COMPLETELY RUSTED HAVING A PAPER-LIKE TEXTURE. B.THE GAS TANK AT THAT MOMENT WAS ONLY HOLDING IN PLACE ON THE FUEL PIPE. C.THE VEHICLE WAS UNSAFE FOR DRIVING. D.IT IS THE FIRST TIME WHEN HE SAW ANYTHING LIKE THIS HAPPENING TO A VEHICLE HE SERVICED. AS A RESULT, MIDTOWN FORD SERVICED MY VEHICLE PROMPTLY AND NICK PROVIDED HIGH QUALITY PROFESSIONAL ASSISTANCE AS ALWAYS. GIVEN THE FACTS PRESENTED ABOVE I ASCERTAIN THE FOLLOWING: 1.THE FUEL TANK STRAPS BROKE UNEXPECTEDLY. 2.I HAD NO INFLUENCE OVER THIS EVENT AND DID NOT INFLUENCE IT. 3.THE BREAKING OF THE STRAPS ENDANGERED MY WIFE''S LIFE AND MINE. THE GAS TANK WAS FULL AND COULD HAVE DROPPED ON THE HIGHWAY CAUSING SUDDEN IGNITION OF THE FUEL POTENTIALLY FOLLOWED BY EXPLOSION. 4.AT THE MOMENT OF PURCHASE I WAS NOT INFORMED OF ANY POTENTIAL PROBLEMS WITH THE FUEL TANK STRAPS OR WITH THE FUEL SYSTEM. 5.I DID NOT RECEIVE TO DATE ANY RECALL NOTIFICATION FROM FORD CANADA ON THE ISSUE OF DEFECTIVE FUEL TANK STRAPS OR ON THE OVERALL FUEL SYSTEM.
NHTSA complaint #10142865 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: WHILE FUELING THE VEHICLE THE PUMP TO THE GASOLINE TANK KEPT CUTTING OFF. WHEN THE CONTACT CONTINUED TO PUMP THE GASOLINE IT LEAKED ONTO THE PAVEMENT AND CAME OUT OF THE OPENING OF THE FILLER TANK. IT TOOK ALMOST 30 MINUTES TO PUT HALF A TANK OF GASOLINE INTO THE VEHICLE. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER YET.
NHTSA complaint #10127793 — an unverified report by a vehicle owner.
TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.
NHTSA complaint #10118591 — an unverified report by a vehicle owner.
FUEL VAPOR SMELL. DIAGNOSED AS A FAILED HOSE AT THE TOP OF THE FUEL TANK (BETWEEN THE TANK AND THE VEHICLE BODY). SERVICE WRITER INDICATED THAT THE PROBLEM WAS CAUSED BY FLEXING BETWEEN THE BODY AND THE TANK AND THAT, IN HIS OPINION, THE DESIGN DID NOT TAKE THE FLEXING INTO ACCOUNT SUFFICIENTLY. THERE WAS A FUEL LEAK, AND THE VEHICLE WOULD HAVE LEAKED SIGNIFICANT FUEL IN A ROLL OVER.
NHTSA complaint #10114198 — an unverified report by a vehicle owner.
I'VE HAD THIS CAR ABOUT 5 YEARS AND HAD NOTHING BUT PROBLEMS THERE WAS A ROTTEN EGG SMELL A SMELL LIKE A FIRE CRACKER ELECTICAL PROBLEMS CAR CUTS OFF OVER HEATS THERE ARE SO MANY THINGS WRONG AND I CAN NOT AFFORD TO BUT A NEW CAR RIGHT NOW IT HAS BEEN IN AND OUT OF FORD AND MERCURY DEALERSHIPS FOR REPAIR
NHTSA complaint #10068841 — an unverified report by a vehicle owner.
FILLER HOSE LEAKS BADLY WHEN TANK IS FILLED. CAR DIAGONOSED BY MEL CLAYTON FORD OF PHOENIX, ARIZONA WITH FILLER HOSE AND VENT VALVE NEED TO BE REPLACED, POSSIBLY NEEDING A NEW FUEL TANK AS WELL. CAR ALSO RUNS HOT ALL THE TIME (FORD UNABLE TO DIAGNOSE THE PROBLEM)
NHTSA complaint #10070567 — an unverified report by a vehicle owner.
I RECENTLY BOUGHT A 1999 MERCURY MYSTIQUE. AT 68,900 MILES THE FUEL PUMP ON THE CAR FAILED. I WAS IN THE PROCESS OF GETTING IT FIXED AND MY MECHANIC SHOWED ME THE OLD FUEL PUMP AFTER HE'D REMOVED IT FROM THE CAR. THE GROUND WIRE WAS BASICALLY FUSED TO THE SIDE OF THE PLASTIC WHICH MY MECHANIC ASSURED ME SHOULD NOT BE THE CASE. I WAS TOLD THAT IT COULD HAVE CAUSED AN EXPLOSION AT ANY TIME. I WILL BE LODGING A FORMAL COMPLAINT WITH THE FORD/MERCURY COMPANY AS WELL BUT I THOUGHT THAT ANYONE ELSE WHO OWNS A CAR OF THIS TYPE SHOULD KNOW ABOUT THIS DANGER AS WELL.
NHTSA complaint #10065977 — an unverified report by a vehicle owner.
FUEL PUMP FAILURE IN A 2000 MERCURY MYSTIQUE , CAUSING LOSS OF POWER TO ENGINE & LOSS OF POWER STEERING & BRAKES . I ALMOST HIT A LIGHT POLE TRING TO GET THE CAR PULLED OVER. THE AUTO ONLY HAS 2664 MILES ON IT. IF WIFE WOULD HAVE BEEN DRIVING , DOUBTFUL SHE WOULDNT HAVE BEEN ABLE TO KEEP CONTROL OF CAR , FORD KNOWS THEY HAVE A PROBLEM WITH FUEL PUMPS , WHEN ARE THEY GOING TO RESPONSABLE FOR THEIR ACTIONS.
NHTSA complaint #10051543 — an unverified report by a vehicle owner.
WHEN DEPRESSING THE ACCELERATOR PEDAL VEHICLE HESITATED AND STALLED. TOOK VEHICLE TO DEALER, AND DEALER INFORMED CONSUMER THAT THE PROBLEM WAS THE FUEL PUMP. HOWEVER, THAT PART WAS NOT COVERED UNDER A RECALL.
NHTSA complaint #10045007 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF GAS TANK SINCE IT IS A PRODUCT OF A DEFECT.*MR GAS STATION ATTENDANT WAS FUELING THE VEHICLE WHEN A LARGE PUDDLE OF GAS LEAKED FORM UNDER THE VEHICLE. VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED IT SHOULD BE COVERED BY FORD. PRIOR TO THIS INCIDENT, THE GAS TANK KEPT SHUTTING OFF AUTOMATICALLY AND THE ATTENDANT HAD TO PUMP IT SLOWLY TO KEEP IT FROM SHUTTING OFF WHILE BEING FILLED. CONSUMER WAS TOLD BY THE DEALERSHIP THE VEHICLE WOULD BE LOOKED OVER AND IT WAS DEPENDENT UPON THE MILEAGE AND CONDITION OF THE VEHICLE. CONSUMER CONTACTED THE MECHANIC AND RELAYED THE INFO. FROM THE DEALERSHIP. MECHANIC STATED HIS COMPUTER SHOWED A RECALL FOR THE FUEL TANK AND SHOULD BE COVERED. CONSUMER AGAIN CONTACTED ANOTHER FORD DEALERSHIP WHO STATED THERE WAS NO RECALL. MECHANIC DID REPAIR VEHICLE.
NHTSA complaint #10044455 — an unverified report by a vehicle owner.